Guild Wars 2

POSSIBLE FIX
This started happening to my friend last night. Every 30 seconds getting d/c. His computer was already messed up (viruses and what not) so he re-installed windows. Now the game has been working flawlessly. Ill let you know if it comes back but it could be a fix for some of you who have the option/ ability.
Also to make things go quicker, put the guild wars folder on a hard drive or separate partition so you don’t have to download/re-install the game. This worked for him hope it will help you guys out.

WHAT WE TRIED (and failed)
We also tried all the previous methods: DNS cache/registry cleaner/repair game/disable virus software/disable firewall and nothing worked until a windows re-install.
One interesting thing that happened last night during all this is that I was able to play the entire time he was struggling (and able to log off and on with on issues). We were on the same WiFi connection and in the same room. I was also able to log onto his account on my computer without problems but when he tried my account, got d/c after 30 seconds.
I hope this information will help some of you as it is clear that the support team is not doing anything (4 pages dating back to months ago with daily posts! WOW).