Guild Wars 2

Sounds like a good plan, thank you. Anything I can do with this karma at the moment or is it just a useless thing at the moment?

Ok, so I played beta, I played up to 80. Defeated Zaitan and all that jazz. Then my friends stopped playing (aka it wasn’t wow) and our guild felt very empty. Anyway work, real life and other things got in the way.

I came back and did fractals on the day it launched but again experience the same problem I am now.

Now I’m back properly and more than a little lost. I caught the closing ceremony and did some of the invasion story line and have been on a lot pottering about and raising my crafting and levelling alts, but I am lost as to how to progress my level 80.

I understand what is available in game but it’s often a little murky to me as a player what to do next. So I need some advice. I don’t have much good gear so, 1st what routes do I have available to help me improve my gear (and where to find it) and can anyone help maybe point towards some resources to help improve my build.

My main is an elementalist (yes I know people will say reroll, but I like it still), I have about 100K karma (but only 3 laurels) so anything I can do immediately.

Btw I appreciate just linking to information as well as I don’t mind having a read.

Sorry for the ramble!

I have actually sent in nearly 30 tickets (and replies)

Hello,

Just trying to find out if there is perhaps another way to get in touch with Direct Song other than their ticket system.

Bit of background. Ordered the GW2 soundtrack in August 2012 (yes last year) and DS have had my money since then. Apparently they sent out a product to me but somewhere between them sending it and myself it went missing and I got in touch with them. All was fine and I was assured that it would be sorted and a new one sent. Fast forward over a year and I keep getting told it’ll be dispatched soon, or they’ll get back to me in 48 hours.

I, at one point, managed to get them to agree to a partial refund as I had by this point waited months, but last ticket I enquired about the product and the partial refund, they emailed me back to say, per your request we have refunded the entire product to you.

I never wanted that, because as well, the reason I got in touch with them last week to ask where my stuff was, was because they had refunded me then.

So now, two refunds, no product, and for about 14 months no sense (nonsense) from the company ticket system.

TL:DR Massive problems with Direct Song, how to get in touch other than ticket system.

I’ve stood still in game for several hours with events going on all around me. I forgot I had minimised guild Wars and because it makes no noise didn’t think about it. It was only about 4 hours later I realised when I got a text from a Guild member saying, “are you ignoring me?”

My account is fine and I’ve not been banned.

They are quite good at knowing the difference between a genuine afk and a bot

I think he mentions in the post they have been working to make their own authenticator but have decided to go with google authenticate

The main thing that annoyed (This is too strong a work – irked maybe) about the post is simply, they want me to reset my password. After I’ve gone to the trouble of having an email account only linked with Guild wars. A unique password for the email. Two factor authentication. And a unique password of a silly length for Guild Wars.

I’d rather not have to go through the process of changing password (an inconvenience at best, but still I hate being forced to do something after I’ve taken every precaution myself) because some one thinks that my password needs to be changed. I do agree that some people need to be prompted to change their password to something unique to the game but for those of us who have already thought carefully about this it should be opt in, not making me think up and remember yet another new password.

I know I’m mostly whining, and I know it’s a minor inconvenience at best, but it does really irk me.

That happens to me a lot when porting to Lion’s Arch. I normally have to quit the game and log back in where it normally seems to get me to my destination at that point.

Same problem here as well. Open the launcher as normal, says downloading 0KB (0KB/sec)…

And nothing. If you click on the screen windows says “Guild Wars 2 Game Client is not responding” and a larger white box seems to surround the launcher

I was not playing devil’s advocate, I was only pointing out the differences in laws between a company who’s sole base is the US or a company who has registered bases in different companies regardless of whether they trade internationally or not. As I could not locate the EULA even though I had searched the support section and the wiki, I had to make some assumptions.

The reason for this is I have actually worked in this field for many, many years. The point I had been trying to make was the fact that unless they specifically traded within EU, a la Microsoft and those other things, with registered parties within these regions, an online shop that operates all be it internationally only needs to comply with the laws of the region that they re registered with, e.g. Gamestop.com, if I purchase form their website I am bound by US laws. If I buy from gamestop.co.uk I am bound by UK/EU laws.

As someone has pointed out though, if they are processing through a company registered in the UK, NCSoft UK then that is different and as I MYSELF stated above, even if their details are stored in the US, if you have provided them to the UK division of this company they still have to provide the same level of data protection as in the UK. This was something I have already said.

Also they did not advise you at any point that you would be able to remove your card details and there for are not currently in breach of distance selling regulation that you quote there. Had they said you could do that and they had not fulfilled that service you would certainly be correct in this respect, but on this occasion with regards to that specific item in that specific post, I do believe that your claim against that would not hold up

You can also perform a charge back under UK law which is section 74 of your credit card act. But in order to be able to raise this with your card company you would have to prove that you have not received the goods or the good have been substandard. That proof would be upon you to do, but isn’t difficult if you have kept records of what you believe happened. From there a charge back/dispute generally takes up to 6 weeks on your card.

I will also point out again.

“companies complete disregard for data protection law. " Companies in different countries have different laws on Data protection, very few countries have local laws that are as good as the UK with regards our data protection, though there are some that go further. America (again if that is where the Gem store is trading (I am making an assumption here as it appears to be a global service store with one location processing payments.), does not have the same standard of DP as the UK

But the point of this is, if they are operating the Gem store under US law, then you have NO RIGHTS under the data protection act of UK, UK distance selling does not cover it wither, as that covers purchases generally bought in the UK. this is the main point. Find out where they are trading for the gem store and then check what laws they are governed by.

If I buy from an American company, and get an item shipped to the UK, whether it be digital or physical, I have very little rights with that company under UK law. The same probably applies here, again depending on where they term their store as being “located”

That depends where the gem store is located for the purposes of their Terms and Conditions. Whether they trade in Europe or not doesn’t mean a thing, it is up to them to denote a location in their terms for purchases

The problem with this is, This is an American company and are under no obligation to follow UK data protection laws. If it was an EU company and they hold their data in US they must provide basic protection in accordance with EU law that satisfies the Information Commission Officer, then they can hold your data as is.

This is a different case though and unfortunately American laws are different, This is noted in the fact that American organisations have implied consent in holding information and UK companies require direct consent. It’s a little difference but a massive one with regards to this.

As we are giving our details to this company, they and our transactions, are covered by US law, or which ever law is in the TOS are governed by, but certainly not UK law.

27inch imac, not customised from the shop. Everything on max and it looks gorgeous!