(edited by shadow.4670)
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Thank you to everyone who replied.
I still don’t have any crashing with the Shaders set on low settings. I am still looking for a fix however, the game looks like mud without shaders to “pretty up” the environment. Any tech staff want to jump in and toss some input? That would be nice.
Yes, AMD Catalyst Driver is what I had downloaded.
You need to make sure you have version 14.12 ‘Omega’ Driver.
If you do, then it could be related to DirectX. Make sure you have the correct version installed for GW2. (or the latest)
The other issue could be that the card is not seated in the right slot on your motherboard. There is a slot that it will fit in but it is actually a smaller slot meant for bridging. You can tell which slot is the right one by the writing on the motherboard or by shining a light in the slot, and making sure the little pins inside of it are running all the way to the end and not cutting short.
Well, the most common game is world of warcraft, which runs on max settings. Skyrim can also run on max. Shadow of Mordor can run on high. Titanfall runs on max settings. GW2 cannot run on medium.
I’ll try a memory test after dinner.
I have this EXACT same issue. Only my graphics fan revs down. Our only thing in common computer part wise is the graphics. We both have a 7770. Hm… Strange.
Here is my post, see if it sounds like your issue.
https://forum-en.gw2archive.eu/forum/support/support/Crashing-to-nothingness/first#post4769782
Thank you! He managed to buy the serial number for the game, made an account, and I’ve been guesting in his world so it’s been fun ^^. However, the problem with buying anything GW2 related is still happening. He has paypal, he tries to use it to buy gems, and it doesn’t work. I suggested he fill out a ticket, but I wonder if this glitch happens a lot to people who use paypal?
I use paypal and have never run in to this issue. He could always try using his bank card or a prepaid card.
Wow!
That is one ugly case of artifacts. The first thing we need is info about the computer.
What graphics card do you have, and what driver version do you use with it? Have you tried any methods of troubleshooting? (Lowering graphics options, disabling shaders, etc. )
Have you made sure you are not forcing any graphics changes in the graphics control panel?
Check for over heating when is the last time you had the case open on you system. If it’s been a while, open up your system check for dust build up this is a common problem even in the cleanest of homes PC are dust magnets. Get some canned air take it out side blow it out. With you system overclocked is your cooling system adequate. While your at it and you have the case open reseat all cards and connection. Next you may have an under rated or failing power supply check the rating on the label on the side of the power supply if it’s under 600Watts replace it. What brand is it some cheapo brands claim their PSU deliver the power but that rating may only be peak and not continuos. This game will drive your system harder than any game out there and with it being overclocked you want a PSU that can handle it. Is there any apps or programs running in the background that is trying to access the video card, apps like weatherbug, messenger apps that pop open. I see your are using Skype try disabling it see if that solves your issue Skype is not gamer friendly and is know to cause issues in some games are you running iTunes, the iTunes update pop up has caused this in some games. What antivirus are you using how well is it rated for gaming try disabling it while you play. Try using Avast or Windows Security Essiantials.
First I would like to say thank you for taking the time to reply. Second, I am sad to say I have looked at every single one of the possible reasons you spoke of. I have years of experience with computers so I am very tech savvy :P
The dust build up is a huge issue where I live so I normally blow my case out once a month with an air compressor. I have considered it being the PSU, my current PSU is 750w Corsair, and has never given me ANY issues at all. I do game development and such so having a high end PC was one of my main things to knock out of the to do list. I’ve also ran benchmark software to push the PC over the edge a bit, and never have I once experienced anything like this. GW2 is the only culprit in this situation.
Bump.
someone here must know something or be experiencing the same.
Hello. Today I wanted to sign, but it says I’m always wrong password. It does me no more days, every time this same obvikle but when I write this password after the other so it mysteriously goes. And now when I want to reset the password, no mail me not.
(Error Code: 11: 1001: 8008: 188)
Help me please!
[This i write from my girlfriend account.]
Like others here have said, you will need to contact support to resolve this issue.
https://help.guildwars2.com/anonymous_requests/new
Also, just to be on the safe side beforehand. You will need to check your spam folders.
Hallo Gw2!
I am so happy that the game has taking my focus back, BUT i am unable to play on my own account..This is my brothers account i am using, jsut to try getting a little bit more help.. i know there is alot of que time for tickets, and that your staff i working thier a** off… but please, i am sooo tired of waiting just to log in, if you wuld help me out here, i can give any information you need.. exepct serial key, and card information, since it is so long time ago, so the credit card i used is probely gone by now… i dont know if the card number change but i am sure it does….
So please Gw support…
i dont wanna wait anymore
Tickets will be slow due to the traffic from the weekend 10% sale. The ticket you submitted is also the ONLY way to resolve a password issue. You have to be patient, sorry.
P.S. : Like said before, you need to remove the email you added in this post. That is dangerous information to post publicly on the forums.
He should be able to access American Servers, yes.
Going against my earlier post, here is the link to the Humble Store game page. It can be a little tricky to navigate for some users.
And lose 30% in the process?
Pretty much sadly…
That does sound a lot like overheating issues.
I think it would be beneficial to monitor that information while you play the game. There is a program called “GPU-Z” by TechPowerUp. I believe it has temperature monitoring for the GPU. As for the CPU you should look in to the program called “CoreTemp”. Very very very useful.
Once you get those, play for about 30 minutes and alt tab frequently to see if the temp rises from the start of the game to the end of the testing session. That might yield some answers.
Good luck, and thanks.
I am not entirely sure why he can’t purchase the game from the site directly. Either he is missing something or not filling out the info correctly…
Tell him to try purchasing the game from “The Humble Store”. Google it and you will find a link. I am not sure what the policy is here on third party links so I will not be posting a link myself.
I can promise the site is safe. I have purchased copies there myself.
Best of luck to him!
So, where to begin…
Well… quite a while back I started experiencing crashing with GW2. The crashes were unusual and not something I have ever experienced before. They would happen randomly, sometimes days or even weeks apart! They never happened in the same locations in game, and sometimes they seemed to happen more frequently when I was in water.
To elaborate… The crash was “unusual” as in it crashes my computer to a “sleep-like” state. It is by far the weirdest thing. When the crash happens I can be on Skype or Teamspeak with a friend, and they can hear me as well as I can hear them. However, the screen goes completely dark, I can’t alt tab, can’t ctrl – alt – del, NOTHING. The only option I have is to completely shut down the computer by holding the power button or pushing reset. I can even still hear the game music running in the background, but only the music or ambiance, nothing else. ( Meaning no attack noises and such )
My conclusion was the graphics driver was crashing, but nothing points to it being the case log wise.
After searching the web for hours as well as the forums here on the site, the only possible fix someone has found was to underclock the GPU by 10% with Afterburner. However, I have found that turning the Shaders in game to Low seems to resolve the issue… Kind of.
I have only experienced 1 Crash-To-Sleep since I have lowered the Shaders, but I would like to enjoy the beauty of GW2 in full. So I am hoping I can yield some type of “magical discovery” to fix the issue all together. (Just to clarify, yes I have tried putting the Shaders back up recently after the latest driver updates and game patches… the crash came almost instantly after.)
Here is my specs to aid the “investigation”.
Specs:
Motherboard: ASRock Fatal1ty 990FX Killer ATX AM3+ Motherboard
Processor: (Bulldozer) AMD FX-8120 Zambezi Processor (8 CPUs), ~4.0GHz (OverClock’d)
Operation System: Windows 8.1 Pro x64
Sound Card: Sound Blaster ZX
Video Card: (XFX) Ati Radeon R7770 Ultra Overclock +95Mhz Faster 1GB GDDR5
Memory: Corsair Vengeance™ 1600MHz DDR3 16GB (4 × 4) RAM (4GB each slot)
BIOS Version: 1.10
(EDIT: I have made this a Q/A Mode post so when the best answer has been discovered, people who struggle with this issue will know EXACTLY what to do! <3 )
“What should I do if I lose or want to unlink the mobile device linked to my account?
You can unlink the authenticator at any time by logging in to Account Management and proceeding to the Security section. Please note that to log in while two-factor authentication is configured on your account, you will need to have access to your mobile device. If you want to unlink your authenticator but no longer have access to your mobile device, please submit a request to our Support Team for further assistance."
I have dealt with this before… The quote above is directly from the knowledge base.
https://help.guildwars2.com/entries/27626157-Mobile-Authentication
You have to contact support here…
https://help.guildwars2.com/anonymous_requests/new
Hope you get this resolved <3
Hey Blehh!
Due to the rework of the currency exchange system, you can not set a custom quantity below 1 Gold. The way to get around this is quite easy, and doesn’t cost you nearly anything.
There is a spot to the right in the custom exchange menu for you to buy gems with in-game currency. You have to buy the gems required to purchase that 1 Gold.
Ex: 1 Gold = 11 Gems at the moment. You have only 5 Gems. You will need to purchase 6 Gems, then use the 11 Gems you now have to purchase 1 Gold.
You get your money back and more!
I see this as being a little more… say, tedious? However, it works, so I can’t really complain to much.
Hope this helps!
So a Dolyak that is more of a pet with no combat interaction what so ever. More like a companion NPC for those of us out there who like being a mysterious solo player or just enjoy having something flashy for our friends to see?
I like the over all idea of this… as an added idea for the bag slots, that would be AMAZING! With this “Zerg” running around in HoD it would be amazing to be able to run over to our friendly Dolyak and empty our inventory items in to bags hanging at his sides… have upgrades kind of like 8 – 20 slots.
They could be purchased or crafted just like the character box/bags are.
I could see this very easily being incorporated in to the game. Lovely idea! <3