Guild Wars 2

Ok Anet.. 2 more weeks has gone since last replay .. this was annoying now its a joke .. when are you gonna compensate us? This is starting to take more time then it should .

/sad panda

yeep gone almost a month now since it happend still w8ing

Update!

This was the respons I got from my updated ticket..

“Hello,

I’m very sorry for the delay in getting back to you. We are currently working on resolving the issues with the boxes that were yielding the wrong kind of armor. The solution isn’t quite ready yet, but we are working to make it available as soon as possible. We’ll reply again once we have an update on this for you. I don’t have a specific ETA but I expect that it will most likely be sometime next week. I apologize for the wait, but we are doing everything we can to get a good solution in place as soon as possible. Thank you.

Regards,
Guild Wars Support Team
"

so dunno why or how Auxilium got compensated but I have to w8 another week + -.-

ok ive updated my ticket today (coz I got this respons last week)

“I am transferring your ticket to our Billing Department for further assistance. Someone will be in contact with you as soon as possible.

Regards,
GM Anthony
The Guild Wars Support Team"

And I hold my thumbs that I also get some luck/love and ill also post my screenshot here as well .. who knows

yesterday my group did honor of waves
first wing everyone gets 60 ..

2th wing everyone gets 60 I get 45
3th wing everyone gets 60 I get 30

Today We do it again

EXACT SAME THING.

They get 60 I get 60 , 45 ,30

So ive lost 90 tokens…

Chronologist.9782:

Real problem is their support team doesn’t have ability to restore items and dev team is probably working on giving support team ability to restore items

No dev is posting here because no one knows official date on when they can retroactively resolve this

All the people that are trying to dispute GW2/Gem purchase, really? Did you not hit 80 and play this game?, didn’t gem function the way it was suppose to(conversion to gold or X)? You didn’t get GW2 because it advertised EXOTIC BOX can be purchased for in game gold lmao.. Maybe i’ll go return my car after putting on 100K cause they didn’t advertise gas prices are going to go up

Your argument is flawed.

Say you buy Microsoft points that u then use to buy a game for .. but there is a bug in the system so you wanted to buy GTA4 for 800 Mpoints but u got a Indie game that’s priced 100 Mpoints, then Microsoft says “sorry we can’t do anything about it right now”

its the same I bought Exotic armor box (GTA4) but got Rare armor (random Indie game) ..

so im out of gold (microsoft points) and have a useless rare armor that isent worth anything (random indie game) and no Eta or even a respons to my ingame bugmessage or my support message..

I feel like I have to right to demand that they do something about this, for all of us..

My biggest complain is that it looks like we wont get anything back and that is what everyone tells me ,, like thought luck you will never see thous gold again.
or you should have known that the exotic box was bugged , or just grind the money again and get a new armor..

So dear Arenanet
will we get compensated?

my box was bought 100% with gold bought with gems that I bought with real money ..
If they where a normal shop I would sue them for scam.

Now I’m willing to give them “some” time to fix this for me .. but my support ticket has not been answered and no info except that the bug is finally fixed. .

So how long do I have to w8 to get refunded? As I did spend 40+ euros on that box of armor :/

Its only the cultural armor that gloves btw my t1 does that

omg .. just did the samething .. bought the box thinking it would contain a full set of exotic (so did everyone else I asked as well)

almost every money I had (10g) gone .. yeeyy well reported the bug ingame and made a support ticket.. but srsly this need a hotfix.

we should get the exotic armor or money back ..