BSOD's and Crashing caused by Hardware or Engine?
in Account & Technical Support
Posted by: skeletank.4382
in Account & Technical Support
Posted by: skeletank.4382
I tried the whole reinstall outside of program files thing and it seems since I crash within 5 minutes.
in Account & Technical Support
Posted by: skeletank.4382
Well I just went into my BIOS and found nothing about either Vcore or LLC?
There was some sort of “core unlocker” that was disabled that made it sound like my CPU wasn’t being used to its full potential; however, it warned of the computer possibly becoming unstable if enabled. I assume this option is just a different way to overclock?
Anyway, I am lost as to where to configure either the Vcore or LLC?
in Account & Technical Support
Posted by: skeletank.4382
Oh. Nevermind, I just saw you said to check both in BIOS.
in Account & Technical Support
Posted by: skeletank.4382
Thanks for the tip VirtualBS. Is this Vcore setting also within the BIOS?
in Account & Technical Support
Posted by: skeletank.4382
Well, my CPU caused a failure during the IntelBurn stress test; however, whatever problem it may have it isn’t overheating as I already previously tested its temperature and it was fine.
I noticed that the program is called “Intel” Burn so I was curious if it even is meant to work with AMD CPU’s? I am not in denial just was curious when I noticed the name of it and its logo were Intel.
The warning message it gave me didn’t directly say the CPU was the problem, just that it became unstable for some reason or another. It kind of sounded like it could be some sort of air circulation/fan/case temperature issue being the underlying problem. I just can’t imagine my processor is defective as I have only had this rig like 5-6 months now. Also, I play any other game on it just fine. I could see maybe having an air ventilation issue and the problem only coming up with GW2 because of the way the engine is coded taxes my computer a lot more than other games such as Tera and D3 do.
in Account & Technical Support
Posted by: skeletank.4382
Well I just crashed again not long into a story mission after being logged in about 10 minutes.
I don’t really know how I would tax my system to test the RAM besides play other games, which like I have said before, I can play other games just fine. I don’t know if it is really taxing on RAM or not but I opened like 8 or 10 Youtube videos at the same time with no problems?
How exactly would I go about taxing my system? I am too poor right now to waste money on RAM I don’t need. Oh, and I have two 4 gig sticks.
in Account & Technical Support
Posted by: skeletank.4382
I deleted the client and reinstalled to my C drive in general rather that into my program files. Also, This is the first install I have done with the physical disk copy of the game since I was still using the client I downloaded a while before the headstart. I logged in for about 10 minutes because I didn’t really have the time to play; however, it didn’t crash within that time as the last time I tried to log in it crashed in a couple of minutes. I will have to test it later when I have time to devote to playing.
@VirtualBS
I am sorry, but I am not quite that computer tech savvy to really understand what you are talking about. All I know about my power supply is that it has enough wattage to support my system as a friend of mine who is more knowledgeable than me told me it would be. I made sure of this months ago when I updated my GPU with the 7870 and wanted to make sure I didn’t need to get a new PSU as well.
Also, like I said before, I can play other games such as Tera and D3 just fine.
in Account & Technical Support
Posted by: skeletank.4382
A diagnostic program won’t help me because when I get the black screen my whole computer freezes/locks up and I have to manually turn it off and back on. I guess that is another reason why I am pretty sure I’m not overheating, because my computer doesn’t turn off but rather locks up.
I do have the game installed into program files so to whoever mentioned that could be the problem thanks for giving good advice not related to hardware failure. I may have to try that later and see if it helps.
I really don’t think its hardware failure or overheating because I can play any other game just fine. I play Tera just fine for months before GW2 came out. I even played it some after I started having these issues with GW2 to test it out and it worked fine as ever.
in Account & Technical Support
Posted by: skeletank.4382
Ok, now I am crashing like every 5/10 minutes…
I don’t know if the more frequent crashing is caused by some sort of patch making things worse or what? I am even crashing in non-combat situations now as I just crashed while jewel crafting. This is has become quite ridiculous and I am getting tired of Anet not even acknowledging these problems. Before I could usually get some hours of play in before crashing, but now the game is not even really playable and I don’t foresee giving them anymore of my money if I can’t play…
in Account & Technical Support
Posted by: skeletank.4382
I am so glad this topic was created as I check back on these forums every now and then to search for more topics on this issue. Personally I have never found one that had any sort of customer support/dev response.
Anyway, I obviously have been having this same problem as well; however, I am with the ones who have been experiencing this problem since the game released rather just recently since a patch. At first I worried I could be overheating but eventually started monitoring my gpu’s temperature and it definately was not overheating. I then was worried my cpu was overheating because it is just a tad outdated now and not top of the line, so I downloaded a cpu temperature monitor to test things out. My cpu’s temps never got too high either.
A friend of mine even kept telling me he is almost certain I am not overheating in any way and that it has to be some crazy discrepancies with the games coding or whatnot.
My crashes are always full computer freezing crashes. Almost always black screens but a few times have been vertical blueish-gray bars. I am always able to reboot right away and load up windows and GW2 just fine as well. I have made sure to keep my drivers updated as well. There have even been some play sessions where I didn’t crash at all and even thought the problem was solved by a patch or something; however, I always end up crashing again at some point. Also, I noticed that almost every time I crash its during a fight/battle. My crashes occur anywhere between 30 minutes to several hours of playtime until the other night when I crashed about 5 times within a 15-30 minute period of time. I kept rebooting right away and my computer had barely any heat going for the problem to be an overheat. I really think it had something to do with the specific area I was in at that time.
I am sorry for the long post but I am also tired of people blowing off these problems people are having on overheating issues.
My specs:
AMD Phenom II x4 965 3.40 GHz (not the greatest cpu but still very respectable)
AMD Radeon HD 7870
8GB Ripjaw RAM
Windows 7 64 bit
Power supply is like 600 or 650 watts (I couldn’t tell you the make or model number)
Well at least this means my account hasn’t been tampered with, though I figured it hadn’t.
I wonder why it does this because my iron ore wasn’t always like that and used to be normal and in English? Maybe some sort of discrepancy between American and Korean servers?
So I have had a full stack of 250 iron ore in my bank for a while now. It has been sitting there waiting until I was ready to use it.
Anyway, today I went into my bank to grab a few things to craft with when I notice that when I hover over the iron ore stack all the text (except the bottom stuff that says which types of crafting use it) is in some sort of Asian characters (I believe its Korean).
At first I was scared someone may have gotten hold of my account; however, I have seen no sign of a hack or anything. Also, the iron ore stack is the only thing that shows the foreign characters.
I am a bit confused at what is wrong and can’t help but wonder. Oh, and I absolutely do not and will not buy from gold farmers or the like.
Any insight on the problem?
I should also mention that my computer crash is a black screen except for a few times it was vertical gray bars. Also, I do not believe I get any sort of beeping; however, I think at least sometimes there is a sort of low sounding high pitched noise, not sure though. If there is any sort of sounds it isn’t anything significant enough that I notice it.
I have been having this exact issue since the start of the 3 day headstart. I have searched for others with the same problem; however, have not found others (until now) with this exact same problem. Most crashes/black screens I hear about are just game crashes, not computer crashes. The only other computer crash problems I have found from others most people just respond by saying that they are overheating.
I was a bit worried I was overheating but don’t think I am. I played Tera since it launched up until this game came out and have never had any issues with it even though it seems to have more detailed graphics. Like Spigos, the first time I crashed it was at a certain point in an early story quest intance. Every time I restarted my computer and got back into the game I would crash again at around the same area of the instance. I eventually got through the quest at a friends house to advance the story. I had it happen again in another story quest a bit later; however, this time I quit playing for the evening and tried again the next day with surprising success. Since then every time I crash has not been in story quests, but it seems to always happen when I am either in battle or “fight for your life” mode.
I also notice the power supply section of my case seems to run a good bit warmer with GW2, which was a reason I thought I may be overheating (tracked my gpu and know for sure its not running too hot). I played some Tera today for a good hour just to compare the heat of the power supply and it seems that it works at about 50% cooler than it does when I play GW2. All this may only be in how GW2 is optimized so I really don’t know what to make of it?
My specs:
AMD Phenom II 965BE x4 3.4GHz
AMD Radeon HD 7870 (Sapphire)
8GB RAM
Windows 7 64 bit
Oh, and I also tried using anti aliasing once when I got a tip to try it. At first I thought it fixed it but in the end I crashed. I now play without AA again due to it not fixing the problem and it making my UI a bit wonky when turned on as well.
I am just glad to have found another person with this exact computer crashing issue as me and hope some help/support comes to this thread soon.
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