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Whole desktop black screens (high settings)

in Account & Technical Support

Posted by: teryx.5673

teryx.5673

now fixed! Not sure which one of these three things did it: rearrranged my RAM sticks, re-plugged the GPU power cable, clean install of Nvidia drivers without the HD audio driver

Whole desktop black screens (high settings)

in Account & Technical Support

Posted by: teryx.5673

teryx.5673

I disabled all overlays and it’s still happening

It’s not just GW2 going black, but my whole desktop.

Whole desktop black screens (high settings)

in Account & Technical Support

Posted by: teryx.5673

teryx.5673

Here are my tech specs:
MB: MSI B85-G43
CPU: Intel® Core™ i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
RAM: 16GB
GPU: NVIDIA GeForce GTX 970
Disk: Samsung SSD 840 EVO 250GB

I play other games such as Dragon’s Dogma with no issues. Even though my specs can handle best appearance as auto-detect settings, the game will periodically black screen both my monitors. Sound still works, and I hear the chime of a windows notification but the display does not recover.

The weird thing is that I can play 2 copies of GW2 (using Sandboxie) on the same machine on best performance settings, no issues.

Originally, I thought it was a GPU issue: I had a 760 that had some artifacting, screen tears and the same black screening. I sent it in for an RMA and replaced with my current 970, and updated all drivers – but I still have the same issue.

Would appreciate any hint on what to check/diagnose!

Friend banned for supporting my Legendary

in Account & Technical Support

Posted by: teryx.5673

teryx.5673

Hullo there,

hope this message reaches you . My friend was banned this morning for “gold-selling”, because he lent me 40g in a mail last night. Feel kinda guilty for asking for a loan now…

He asked Support earlier if he would get banned : http://i.imgur.com/PEtt3.png

Here’s the letter in my mailbox : http://i.imgur.com/0ToiO.jpg

His support ticket number is 130118-000272

Hope he can play Guild Wars with me again soon! Thank you for considering our plight >_<

(edited by Moderator)