Showing Posts For thedarktal.8317:

Black Screen issue (need help)

in Account & Technical Support

Posted by: thedarktal.8317

thedarktal.8317

This issue just started happening to me today with the update. Same as OP were I can access some of the menus when on black screen.

Good luck dude I still haven’t figured how to solve the problem

Black Screen issue (need help)

in Account & Technical Support

Posted by: thedarktal.8317

thedarktal.8317

Was 2 Days ago. I guess I shouldn’t be worried that they haven’t replied to me yet

Black Screen issue (need help)

in Account & Technical Support

Posted by: thedarktal.8317

thedarktal.8317

If the black screen is limited to GW2 and you can switch to other programs, press F12 on the black screen. If the logout dialog appears, it’s caused by packet loss and your router could be causing this. If possible, try bypassing your router, otherwise you’ll need to experiment with its settings. You can also try running the game on port 80 (Gw2.exe -clientport 80). If you’re simply experiencing packet loss however, only a VPN will help.

When I get the “black screen” I can see the options menu by clicking F11 and see the log out options when I click F12 Ive tried to do all kinds of stuff with my router and tinker with it but nothing worked still suffering from black screens.

Black Screen issue (need help)

in Account & Technical Support

Posted by: thedarktal.8317

thedarktal.8317

When you say, ‘no avail’, what exactly did the Tech CS Team have to say?

I created a ticket and they said to download a software called “game advisory” I got the file from the software and mailed it to them and they just didn’t answer.

Black Screen issue (need help)

in Account & Technical Support

Posted by: thedarktal.8317

thedarktal.8317

So after trying out more stuff with ports it still does not work When the game “crushes” its still running in the task manger ,and there are no errors and I’ve tried to contact support about it to no avail.

Black Screen issue (need help)

in Account & Technical Support

Posted by: thedarktal.8317

thedarktal.8317

Will try to download a program to check this and see if this is the case.

Black Screen issue (need help)

in Account & Technical Support

Posted by: thedarktal.8317

thedarktal.8317

So recently I’ve decided to come back to guild wars 2 and I haven’t been able to play or experience much ,because every time after several minuets my screen goes black and I cant see anything except the courser and hear the music playing. I’ve looked at youtube and in the guild wars 2 sub reddit and couldn’t find any solution to fix it. Any Ideas will be appropriated. (Already tried to repair the game,contact support,create a ticket,lower my graphics,play in window,update my graphics card driver).