Showing Posts For wac.3547:

Black Lion Trading company

in Account & Technical Support

Posted by: wac.3547

wac.3547

Still broken for me too, so I did some digging…

The symptoms that users are reporting here are roughly similar to what folks were seeing in Wine with GW2 and other games that use Awesomium to display web content in game. https://bugs.winehq.org/show_bug.cgi?id=27168

Because the Cider framework that the Mac Beta uses has a very ancient version of the supporting libraries (crypt32.dll aka libcrypt32.dylib) that were implicated in the Wine bug, it’s quite possible that this is what is breaking BLTC content display for GW2’s Mac users.

Possibilities for fixing this include:
- ArenaNet could try to get SSL certificates that don’t require chaining for Awesomium to validate. It looks like, from the bug reports above, that this might mitigate things. This will make the certs more expensive, but the certs for *.guildwars2.com and *.ncplatform.net are going to expire in about two weeks anyway, so now would be a great time to do this. Unfortunately that may not be possible for the CDN *.cloudfront.net that is being used to serve some of the in-store content, which probably makes this a non-starter. :-(

- Get TransGaming to patch Cider’s DLLs/dylibs for the Wine bug mentioned above. This will be somewhat tricky given how far these pieces of code have diverged. And since it’s in the neighborhood of the crypto code it will need a very thorough testing cycle once completed. Don’t want to accidentally repeat the mistakes of Apple and OpenSSL and GnuTLS and countless others…

- Awesomium could try to workaround these bugs in the emulated Windows libraries. This will create a lot of needless maintenance burden for them and is definitely the wrong way to approach fixing this.

So is this ever going to get fixed?

in Black Lion Trading Co

Posted by: wac.3547

wac.3547

It’s not in there. What you’re probably looking for is in ~/Library/Caches/com.transgaming.guildwars2

Which has the added sadness of not being deleted when you trash and reinstall the client, so that probably won’t help.

There’s also a bunch of random stuff in ~/Library/Application Support, but clearing the Caches stuff above fixed TP for me. It looks like this is a rather common issue with the Mac client right now.

Issues with the trading post: please post here [MERGED]

in Black Lion Trading Co

Posted by: wac.3547

wac.3547

Seeing the same sell/buy screen never loads problem on my Mac client. Maybe there is a glitch specific to the Mac builds which is triggering this.

Clearing out ~/Library/Caches/com.transgaming.guildwars2 seems to fix it for me. That’s ‘rm -r ~/Library/Caches/com.transgaming.guildwars2’ in the Terminal. (Use caution: don’t rm -r random things that strangers on the internet tell you to, watch for ice, beware of dog, slippery when wet, etc.)