Guild Wars 2

Support Ticket Number: 120908-002028

It has been a few days since my last post, so I’m reposting to keep current.

I bought $20 worth of gems some days ago and haven’t received them. I know the gems show up on the gem panel on the Black Lion Trading Post and not in the mail. I would really appreciate them. Other than that, I’m having a great time with the game!

Thank you!

Hi there, I was having the issue of not being able to buy gems… and then I ran into an even bigger problem… The last purchase that I tried. ( $20 worth of Gems) Was unable to be processed like all the rest. BUT the purchase was made according to my bank… I have spent $20 and have no gems or confirmation email…. And my bank statement has

09/07/2012 CHARGE.NCSOFT.COM 866-367-9516 TX $20.00

I would LOVE to get those gems.
Thank You!

Ticket Number:
120908-002028