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[SELFSOLVED] problem with 1-2 files remaining

in Account & Technical Support

Posted by: yupgiboy.2810

yupgiboy.2810

Looks like this probably seems to be somewhat localized to Thailand, good to know that the fix is working for most people. I’ll escalate this internally today and see what we can do. My apologies for players stuck at 1 file remaining. There is another build today, I’m hoping that will fix issues with a new dist list.

thank you for your support

[SELFSOLVED] problem with 1-2 files remaining

in Account & Technical Support

Posted by: yupgiboy.2810

yupgiboy.2810

Looks like multiple people in Thailand are having issues, can one of you please do a tracert to 62.154.232.187 and 151.249.90.138 and private message me the results?

Traceroute from thailand ISP= True Internet

C:\Users\>tracert 62.154.232.187

Tracing route to 62.154.232.187 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 20 ms 25 ms 22 ms 10.169.223.170
3 23 ms 23 ms 24 ms 10.169.223.237
4 19 ms 23 ms 22 ms 61-91-29-25.static.asianet.co.th [61.91.29.25]
5 23 ms 22 ms 22 ms 61-91-213-177.static.asianet.co.th [61.91.213.17
7]
6 24 ms 22 ms 22 ms 61-91-213-35.static.asianet.co.th [61.91.213.35]

7 22 ms 22 ms 21 ms 61-91-213-10.static.asianet.co.th [61.91.213.10]

8 21 ms 23 ms 23 ms 122.155.226.17
9 * 24 ms 22 ms 61.19.7.109
10 22 ms 22 ms 22 ms 61.19.7.158
11 50 ms 52 ms 49 ms 203.208.190.113
12 53 ms 51 ms 56 ms 203.208.183.89
13 60 ms 49 ms 51 ms 203.208.166.61
14 233 ms 252 ms 232 ms 203.208.151.246
15 246 ms 249 ms 222 ms 203.208.173.22
16 236 ms 248 ms 255 ms 80.150.171.41
17 399 ms 401 ms 402 ms 194.25.6.90
18 394 ms 373 ms 391 ms 62.154.232.187

Trace complete.

Game downloading at 0kb/s

in Bugs: Game, Forum, Website

Posted by: yupgiboy.2810

yupgiboy.2810

Me too I downloand it at the morning to see it at Evening it still try to download at 0%