Gem redeem button disabled
Don’t those kind of interfaces only unlock the button if you enter a valid code? Perhaps the one you typed/pasted in had an errant hyphen or something that made it appear invalid?
If I enter my valid code it’s still disabled
It’s a bug and they know about it.
Can’t redeem the gem code
Lead Game Master
Just to update everyone, we’ve identified a probable cause for this issue and we’re working towards a solution at the moment. Again, my apologies for any inconvenience this may cause.
Ok. I hope they’ll fix it soon enough :/ (want my haunted gramophone)
Real quick question, however. Are there any spaces in your code? With the last few cards I got I have had to enter the spaces between the groups of letters/numbers in order for them to work.