Gem redeem button disabled

Gem redeem button disabled

in Black Lion Trading Co

Posted by: Falcon.8713

Falcon.8713

Any tips on how to solve my disabled ‘redeem’ button ?

p.s. gem bar is random typing

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My necromancer got upgraded to a scythe-wielding maniac.. I like it.

Gem redeem button disabled

in Black Lion Trading Co

Posted by: Pandaman.4758

Pandaman.4758

Don’t those kind of interfaces only unlock the button if you enter a valid code? Perhaps the one you typed/pasted in had an errant hyphen or something that made it appear invalid?

Gem redeem button disabled

in Black Lion Trading Co

Posted by: Falcon.8713

Falcon.8713

If I enter my valid code it’s still disabled

My necromancer got upgraded to a scythe-wielding maniac.. I like it.

Gem redeem button disabled

in Black Lion Trading Co

Posted by: Astral Projections.7320

Astral Projections.7320

It’s a bug and they know about it.

Can’t redeem the gem code
GM Talon
Lead Game Master
Just to update everyone, we’ve identified a probable cause for this issue and we’re working towards a solution at the moment. Again, my apologies for any inconvenience this may cause.

Gem redeem button disabled

in Black Lion Trading Co

Posted by: Falcon.8713

Falcon.8713

Ok. I hope they’ll fix it soon enough :/ (want my haunted gramophone)

My necromancer got upgraded to a scythe-wielding maniac.. I like it.

Gem redeem button disabled

in Black Lion Trading Co

Posted by: barnabas j collins.2306

barnabas j collins.2306

Real quick question, however. Are there any spaces in your code? With the last few cards I got I have had to enter the spaces between the groups of letters/numbers in order for them to work.