"Rate My Support" Page Unusable
After following a link I received in email to rate my support I was directed to a form to fill out. However, there were no buttons visible to submit the form. I’m using Google Chrome Version 32.0.1700.102 m. I only saw the button to submit when I reduced the size of the browser window, and even then it had an odd placement.
You may want to add this response to this other thread in tech support that Gaile Gray is following and responding about this matter. She has recently requested info about if this issue persists…which, apparently, it is.
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After following a link I received in email to rate my support I was directed to a form to fill out. However, there were no buttons visible to submit the form. I’m using Google Chrome Version 32.0.1700.102 m. I only saw the button to submit when I reduced the size of the browser window, and even then it had an odd placement.
Thanks for posting that screenshot, I should have thought to do that. You’re seeing the exact same thing as I am.
Oddly enough, I tried accessing this page with a different ticket, and this time there was some kind of bar with the buttons “cancel” and “save my rating” on it, although it was overlaid across the text of the ticket, which was a bit long (all the red splotchy is some editing I made to obscure the text):
Clicking the “cancel” button as shown in the above screenshot removes all functionality from the page. As you can see, the part where you are supposed to leave a comment disappears and no buttons remain on the screen.
I haven’t tried clicking “save your rating” yet, although I assume that might actually submit the whole thing.