Arenanet are people too.

Arenanet are people too.

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Posted by: Unloveableone.6082

Unloveableone.6082

This article sums up basically everything there is about this whole fiasco and everyone should read it.
http://www.killtenrats.com/2015/06/18/gw2-lash-and-love/

They’ve worked kitten this expansion. It’s their life. What they put their hard work and passion into. Some of you think they’re just greedy dirtbags that want to screw you over…why? Have you ever created a work of art? A painting? A musical piece? A game? A story?
How would you feel if when you announced that it was ready for purchase, people spat on it. People lashed out at you on not only your official accounts, but your personal ones to.
How would you feel if your hard work and what you’ve dedicated a year or two to, was ridiculed and hated before it was even released?
You don’t want to pay the full price for the pre-order?
Don’t. That is your choice. But they owe you NOTHING.

But being complete jerks about all of this is revolting and reflects poorly on us as a community. And think of the devs. They have feelings too. And I’m sure many are upset right now. This may just be an expansion to you, but it’s much more than that to them.

Arenanet, thank you for all you have done. For putting the time and effort into giving us an amazing series of games that only get better as time goes on. I’ve been looking forward to HoT since it was announced and cannot wait.
Keep the amazing work

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Posted by: Oxidia.8103

Oxidia.8103

Agreed. People quickly forget about effort and time that this people put into it. I also have a feeling that people think they all earn 6 figure paychecks while scratching their private parts.

Also people forget it’s their own free will to buy the product or not to buy the product.

Arenanet are people too.

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Posted by: Heraldusluminare.2946

Heraldusluminare.2946

I have to totally agree with your post. Thumbs up for empathy.

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Posted by: Unloveableone.6082

Unloveableone.6082

Agreed. People quickly forget about effort and time that this people put into it. I also have a feeling that people think they all earn 6 figure paychecks while scratching their private parts.

Also people forget it’s their own free will to buy the product or not to buy the product.

I really think people just think that Arenanet is out to steal all of their money and screw them over. Which I really want to know why people think like that about this? If I wanted to scam someone out of money, game development sure as hell wouldn’t be where I wanted to do it at. So much work needed.

And yeah. The mob mentality though seems to take over that sense.

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Posted by: Squee.7829

Squee.7829

Where were you people when everyone was raving about Destiny or Assassin’s Creed: Unity? Or Rage? You were silent then. because people had complaints. And legitimate ones. None of those games were worth the $60 price tag and people were very vocal about it. But no one called those “works of art”. Just terrible games. It’s criticism game designers unfortunately come across.
Of course, I’m not saying “OMG your game suckslol” is the proper response, but if people feel it’s not worth $50, it’s not worth $50. Try harder or drop the price.

But if the entire point of this thread is “People should stop being pricks” then yes, you’re right. But the most common argument you’ll see here is “Companies shouldn’t overcharge us/rip us off” and I’m afraid this time I’ll be inclined to agree.

Leader and sole member of the “Bring Penguins to Tyria” movement.

(edited by Squee.7829)

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Posted by: Unloveableone.6082

Unloveableone.6082

Where were you people when everyone was raving about Destiny or Assassin’s Creed: Unity? Or Rage? You were silent then. because people had complaints. And legitimate ones. None of those games were worth the $60 price tag and people were very vocal about it. But no one called those “works of art”. Just terrible games. It’s criticism game designers unfortunately come across.
Of course, I’m not saying “OMG your game suckslol” is the proper response, but if people feel it’s not worth $50, it’s not worth $50. Try harder or drop the price.

Harassing devs(that dont even have anything to do with it either) and acting like this is not criticism.
You don’t want to buy it? Don’t buy it then.
But acting like a spoiled rotten child and harassing people is not the right way to go.

Arenanet are people too.

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Posted by: Heraldusluminare.2946

Heraldusluminare.2946

Sadly, there are more sad people than happy people on this planet. The number of people sad unhappy about their own paycheck outnumbers those who are content.

That aside, I know ANET isn’t perfect, but they’ve tried very hard to create a game their players will enjoy. It will take some time for things to be perfect, but we’ll get there eventually (although no ‘veteran’ would complain if a couple of freebies were thrown their way, lol).

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Posted by: Many.8419

Many.8419

Sorry but no.
Yes, designers are doing amazing work. And this work was destroyed one minute because of someone making a terrible marketing move. They should blame those responsible inside their own company. They are parts of the same company and the company is blamed as a whole.

I feel no pity here. This is bussiness. The company failed and company will take responsibility as a whole.

Arenanet are people too.

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Posted by: Unloveableone.6082

Unloveableone.6082

Sorry but no.
Yes, designers are doing amazing work. And this work was destroyed one minute because of someone making a terrible marketing move. They should blame those responsible inside their own company. They are parts of the same company and the company is blamed as a whole.

I feel no pity here. This is bussiness. The company failed and company will take responsibility as a whole.

Glad you support the harassment of devs that had absolutely nothing to do with this. Shows a lot about you my friend.
I’m glad the feelings of those that have created GW2 means less to you than an extra 10 dollars.
How immature.

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Posted by: Unloveableone.6082

Unloveableone.6082

Sadly, there are more sad people than happy people on this planet. The number of people sad unhappy about their own paycheck outnumbers those who are content.

That aside, I know ANET isn’t perfect, but they’ve tried very hard to create a game their players will enjoy. It will take some time for things to be perfect, but we’ll get there eventually (although no ‘veteran’ would complain if a couple of freebies were thrown their way, lol).

Yeah. I really see nothing wrong with this and I’ve been a loyal customer since Factions.
Free core game means more people in the game. In what world is that a bad thing?

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Posted by: Jahroots.6791

Jahroots.6791

Some of our community could definitely have handled this a bit more tactfully. There are ways of letting someone know you think they’re doing bullkitten that are polite enough that they’d genuinely thank you for it. But, what can you do? It’s gamers. Social skills have never been our forte. Nerd rage is unavoidable in this industry.

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Posted by: rapthorne.7345

rapthorne.7345

I truly am surprised that seemingly overnight veteran players have totally forgotten the sheer amount of love and passion that ANet employees have pumped in to the game and are pumping in to HoT.

Never before, in over a decade of MMO gaming, have a come across an MMORPG with such attention to detail, quality and charm as GW2. It’s clear the game has been crafted as a child of passion and love, not as a money making tool. I’ve fallen in love with GW2 and the people that makle GW2 happen, and will gladly support them for years to come if it means the game I love keeps getting bigger and better.

Resident smug Englishman on the NA servers, just because.

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Posted by: Turtle Dragon.9241

Turtle Dragon.9241

Yes, Arenanet are people too, that’s true.
However, there are all kinds of people in this world.
There are those amazing people who pour their heart and soul into their work and want to give you the best they can possibly make, even if they barely make ends meet by the end of the day.
Then there are those greedy people who will take that work and milk it to make their own share of cheese bigger.

I respect the devs who put their hard work in HoT.
I have no respect for that one person(you know who it is but we cannot name and shame here) who is milking their work and our money.

I dont want to give in to that kind of greedy person, it will only prove that they can do whatever we want, and then next expansion will be $100 for Standard, $150 for Deluxe and $300 for Ultimate.

Just a reminder, Remember that anything in this world is only really worth what people are willing to pay for it.

(edited by Turtle Dragon.9241)

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Posted by: Tere.4759

Tere.4759

Where were you people when everyone was raving about Destiny or Assassin’s Creed: Unity? Or Rage? You were silent then. because people had complaints. And legitimate ones. None of those games were worth the $60 price tag and people were very vocal about it. But no one called those “works of art”. Just terrible games. It’s criticism game designers unfortunately come across.
Of course, I’m not saying “OMG your game suckslol” is the proper response, but if people feel it’s not worth $50, it’s not worth $50. Try harder or drop the price.

But if the entire point of this thread is “People should stop being pricks” then yes, you’re right. But the most common argument you’ll see here is “Companies shouldn’t overcharge us/rip us off” and I’m afraid this time I’ll be inclined to agree.

They have absolutely NO IDEA what this will be like. People are kittening for nothing. They think they should get things free…why…just because. Hello, the devs need to feed their families too. Moan about the price, moan about them giving the core game free, moan about the supposed lack of content for the price. No one knows what content it’s going to contain except the obvious. Software development isn’t cheap. People need to Get Over It. And yes I am a Beta vet.

Guild Leader of The Black Court, we’re small, friendly and active.

(edited by Tere.4759)

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Posted by: Kury.8210

Kury.8210

I work at Walmart (and thus kick myself for letting people know, but here I am at the moment). I get ticked off when people tell me the company’s problems either believing I’m the culprit or expecting I can change it. As a cashier I am customer service, so it’s in part my job to deal with bad attitude. However, just because it’s someone’s job to clean up doesn’t mean you got a right to make a mess.

However, that doesn’t mean I can’t sympathize with people who are having a hard time thanks to company policy. Despite wishing I was working in IT somewhere, Walmart is my job and I care that it’s done well. I’ve found in other game companies there are many who have the same approach. If you’ve heard of Aeria (people wept when new games fell into its clutches), many employees and game sages made it clear how they felt about the company and truly cared about the games and their communities.

Bottom line: most companies have blunders and they should be pointed out. Just make sure the right problems and people get blamed.

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Posted by: Squee.7829

Squee.7829

Only people DO have an idea of what this will be like. We’ve played only a small portion, sure, but from the portion we’ve seen, it’s not worth the $50 price. Couple that with the fact that this game has been making poor decision after poor decision (the soon to come ravaging of the trait system and the movement control skill changes that render the “exciting new” reaper class, completely useless) and it’s easy to see why people are already predicting this won’t be worth a whole lot. So far they’ve given us a price, but have yet to show us why it’s worth it.
And I’m a vet since GW1 launch. Because that apparently freaking means something. Totally.

Leader and sole member of the “Bring Penguins to Tyria” movement.

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Posted by: Jahroots.6791

Jahroots.6791

I truly am surprised that seemingly overnight veteran players have totally forgotten the sheer amount of love and passion that ANet employees have pumped in to the game and are pumping in to HoT.

Never before, in over a decade of MMO gaming, have a come across an MMORPG with such attention to detail, quality and charm as GW2. It’s clear the game has been crafted as a child of passion and love, not as a money making tool. I’ve fallen in love with GW2 and the people that makle GW2 happen, and will gladly support them for years to come if it means the game I love keeps getting bigger and better.

People shouldn’t be directing any rage towards the devs at all. Harrassing someone for just doing their job is deplorable. They’ve made an amazing game, that works far more often than it doesn’t. It’s management that makes the decisions that really stick it to us.

To be fair though, the community has been kind of unsettled for a while. There are a lot of issues (with varying degrees of reasonableness) that were raised in the forum repeatedly, and a good chance that they wont be resolved any time soon. When the community realised the one thing we were all expecting wouldn’t be included, a couple people just lost it.

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Posted by: Squee.7829

Squee.7829

It’s kind of like when someone’s computer messes up and they hit the monitor in frustration. It’s not the poor monitor’s fault. It’s just the part people see so they yell get mad at it. It’s unfortunate, but it’s the natural order of things now. Is it fair? no. But then neither is expecting people to fall to the whims of the ones who ARE responsible (NCSoft and whatever marketing team is involved). Yeah, the devs don’t set the price. And saying rude things about them is childish. But people are angry and EVERYONE, marketing and dev team alike need to sit down and figure out why. And try to fix it. Not say “Screw it, let’s just throw kitten tag on it”

interesting note: fifty dollar (in characters instead of letters) is apparently being censored xD But kitten tag sounds neat too so I’ll leave it.

Leader and sole member of the “Bring Penguins to Tyria” movement.

Arenanet are people too.

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Posted by: Heraldusluminare.2946

Heraldusluminare.2946

I’m all for reasonable discussions, yes.

Arenanet are people too.

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Posted by: Ringsound.7806

Ringsound.7806

i think the problem is not about the price
tbh compare to other MMO which you need to purchase expansion and sub, the money i put into GW2 is better deal
the problem i think, you are force to buy another core game
if there are core game+expansion for $50, expansion upgrade+1 free slot for $45, expansion alone for $40
or even expansion alone for $50
i m sure the whole thing will be totally different

(edited by Ringsound.7806)

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Posted by: Zanshin.5379

Zanshin.5379

We’re not mad at the people who do the art, the modeling, the level design, etc… We’re mad at the people who came up with the pricing and the 3 packs. We’re mad at the people who decided to include the core game after people already bought it a week ago and then went and changed the FAQ silently hoping nobody would notice.

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Posted by: Randall.7306

Randall.7306

I think that almost everyone can agree that yes, ANet developers/content creators/musicians/etc.. are people, and they sure work hard and are passioante about what they do.

But at some point in the ANet/NCsoft structure, there is someone, or some group of people that has not done their job, or that is actively working for throwing away the rest of ANet job.

Whoever has been thinking in those bundles, in the FAQ editing, in not being able to provide any single thing to existing accounts when linking HoT to them, in providing much more value to new, unknown customers than to people who has been giving support since pre-launch… whoever is that person or group, they have been responsible of throwing away the hard job of those people who feels hurt.

They have a better position than us to told that group that this have been enough. That they are passionate and they want to share their passion with players, not to dismiss players and insult them.

They can locate exactly which persons had this crazy ideas and told them how wrong they are.

We cannot know if it has been NCsoft management, or ANet sales, or Public Relationships, or investors or whatever name they have, but at some point, someone decided to do that FAQ edit, to told people during months to buy the game, to make a huge paywall, to not include enough slots and to give the core copy only if you’re not already a customer.

People at ANet can known exactly who are this people, and told them about our outrage, and about how their poor thinking is dismissing their work.

They can act to make ANet better, the ANet in which they deserve to work.

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Posted by: CureForLiving.5360

CureForLiving.5360

Agreed. People quickly forget about effort and time that this people put into it. I also have a feeling that people think they all earn 6 figure paychecks while scratching their private parts.

Also people forget it’s their own free will to buy the product or not to buy the product.

I really think people just think that Arenanet is out to steal all of their money and screw them over. Which I really want to know why people think like that about this? If I wanted to scam someone out of money, game development sure as hell wouldn’t be where I wanted to do it at. So much work needed.

And yeah. The mob mentality though seems to take over that sense.

It’s easy to dehumanize a corporation

Where were you people when everyone was raving about Destiny or Assassin’s Creed: Unity? Or Rage? You were silent then. because people had complaints. And legitimate ones. None of those games were worth the $60 price tag and people were very vocal about it. But no one called those “works of art”. Just terrible games. It’s criticism game designers unfortunately come across.
Of course, I’m not saying “OMG your game suckslol” is the proper response, but if people feel it’s not worth $50, it’s not worth $50. Try harder or drop the price.

Harassing devs(that dont even have anything to do with it either) and acting like this is not criticism.
You don’t want to buy it? Don’t buy it then.
But acting like a spoiled rotten child and harassing people is not the right way to go.

My argument is: complain and move on. Think it’s not worth the money? That’s fine, don’t buy it or wait for more information.
Do some people think ANet doesn’t have stats on how many active players they have? How many new players have pre-purchased? How many veteran players have pre-purchased? Of course they do. So there’s no need to say the same thing over and over and over. And honestly draw the line before you start harassing people for doing there jobs.

I feel no pity here. This is bussiness. The company failed and company will take responsibility as a whole.

Yeah… no.

Yes, Arenanet are people too, that’s true.
However

I might be wrong, but I stopped at the ‘however’ cause I got this feeling the rest wasn’t going anywhere good.

I work at Walmart (and thus kick myself for letting people know, but here I am at the moment).

We don’t have walmarts in my country, so I’m not sure why you’re kicking yourself. Would be interested in knowing if you wouldn’t mind, a little bit off topic yes but never pass a opportunity to learn

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Posted by: Raire.7983

Raire.7983

The posters being called “whiners”, “crybabies” and now “jerks” are people, too.

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Posted by: SirDrygan.1823

SirDrygan.1823

Only people DO have an idea of what this will be like. We’ve played only a small portion, sure, but from the portion we’ve seen, it’s not worth the $50 price. Couple that with the fact that this game has been making poor decision after poor decision (the soon to come ravaging of the trait system and the movement control skill changes that render the “exciting new” reaper class, completely useless) and it’s easy to see why people are already predicting this won’t be worth a whole lot. So far they’ve given us a price, but have yet to show us why it’s worth it.
And I’m a vet since GW1 launch. Because that apparently freaking means something. Totally.

How did you come with the movement skill changes will make the reaper class useless? Explain?

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Posted by: Squee.7829

Squee.7829

They’re technically not charging anything for the core game. No one is buying it again because no one is buying it at all. NEW players are simply getting the core for free and veteran players are simply getting nothing extra for free. And that’s what these people seem to think the argument is about. Even though it’s been said a thousand different ways in a thousand different threads that entitlement is not the issue. It’s just the only argument they can hide behind while ignoring the shady things that have been going on. Saying one thing, doing another, then trying to erase evidence and adding insult to injury with their latest refund idea where they just erase everything you’ve done so far so you can still pay $50 later with a brand new account!

As for the Reaper class thing, they made it out to be this Jason Vorhees (sp?) type slow moving, but unstoppable terror that relies on chilling opponents to make them unable to flee. Only now they’ve decided that chilling enemies will no longer have any effect on leap/dash/skills that the more dodgy builds are known for. As of now, trying to leap while chilled makes you cover only half the distance, thus chill is a good counter for those pesky high mobility builds that necromancers are 100% unable to keep up with. But after the CC update neither cripple, chill, nor speed buffs (for the opposite, less harmful side of the issue) will affect the distance of leap/dash skilsl.

Leader and sole member of the “Bring Penguins to Tyria” movement.

(edited by Squee.7829)

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Posted by: Ringsound.7806

Ringsound.7806

They’re technically not charging anything for the core game. No one is buying it again because no one is buying it at all. NEW players are simply getting the core for free and veteran players are simply getting nothing extra for free. And that’s what these people seem to think the argument is about. Even though it’s been said a thousand different ways in a thousand different threads that entitlement is not the issue. It’s just the only argument they can hide behind while ignoring the shady things that have been going on. Saying one thing, doing another, then trying to erase evidence and adding insult to injury with their latest refund idea where they just erase everything you’ve done so far so you can still pay $50 later with a brand new account!

i think that’s the issue
when official say core game is not charged and is a free bonus
it make already heat up matter worse,
they do very good in game development, art work
but seem need better marketing and PR team

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Posted by: Zalladi.4652

Zalladi.4652

Great post OP, and I cannot agree with you more. And to anyone that hasn’t already, do read the link provided by the OP, the examples are quite touching.

I am certainly happy to purchase the expansion, I am just holding off to see if I can get a physical box from a retailer once those are available after June 23rd, otherwise a digital copy is fine – after 2,500 hours of entertainment for ~£40, I won’t hesitate to give them more for some thousands of more hours.

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Posted by: Zok.4956

Zok.4956

Sorry but no.
Yes, designers are doing amazing work. And this work was destroyed one minute because of someone making a terrible marketing move. They should blame those responsible inside their own company. They are parts of the same company and the company is blamed as a whole.

I feel no pity here. This is bussiness. The company failed and company will take responsibility as a whole.

Glad you support the harassment of devs that had absolutely nothing to do with this. Shows a lot about you my friend.
I’m glad the feelings of those that have created GW2 means less to you than an extra 10 dollars.
How immature.

Harrassing people is never a good or legitimate way of reaction. I do not do or support harassement. A lot of people are overreaction, which is not good.

However, I do believe that someone in marketing or management (not the devs) did make a terrible mistake and that this mistake is the reason, why a lot of people are angry and that this overshadows discussions about the devs good work until there will be a statement from A-Net that admits (and corrects) the mistake.

I think blaming the company (as a whole) for this is right, but harrassing employees is not right.

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Posted by: Many.8419

Many.8419

Sorry but no.
Yes, designers are doing amazing work. And this work was destroyed one minute because of someone making a terrible marketing move. They should blame those responsible inside their own company. They are parts of the same company and the company is blamed as a whole.

I feel no pity here. This is bussiness. The company failed and company will take responsibility as a whole.

Glad you support the harassment of devs that had absolutely nothing to do with this. Shows a lot about you my friend.
I’m glad the feelings of those that have created GW2 means less to you than an extra 10 dollars.
How immature.

I’m not your friend. I do not support harassment. If this lady from OP feels being harassed how about taking advice anet always gives their players? Block and report and let their support team solve the issue. They are not children, those are grown up ppl doing their jobs. A company made a bad decision, now is the time to fix it. Emotional tweets won’t help with fixing this issue.

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Posted by: Ashen.2907

Ashen.2907

Individual deveopers are people who should receive our polite respect until they individually choose to discard it. They are extremely unlikely to have had any say in the pricing/marketing of the expansion.

Anet as a company is actively seeking our involvement with the expansion. If you as a company do this, unasked by the player, then you are inviting their feedback, nevative or positive. That feedback should be more civil, and more factual, than much of what we have seen IMO.

That said, the expansion is not worth $50 to me. It isn’t worth $5 to me. It does not matter how much blood, sweat, and tears goes into it, how hard individual devs worked on it, if it adds nothing of interest to me it isn’t worth a dime to me.

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Posted by: CrashTestAuto.9108

CrashTestAuto.9108

First off, yes, Arenanet employees are people too. It is absolutely wrong to harass, threaten or otherwise mistreat them. I in no way whatsoever defend that kind of action.

HOWEVER:

1) The “This is their art that they care about defence” sort of went out the window when they butchered the personal story into an incoherent mess. I’m sorry, but you wouldn’t see anyone, in any other medium, randomly rearranging the chapters or scenes in their “art”.

If the decision for such things came from on high, then I sympathise with the devs who had their hard work ruined. But then the problem with GW2 not being treated as a product that its makers care about is still stemming from the makers side, not the customer side. Give us a product that shows care and love, and it will be respected.

2) ANet have made themselves a faceless corporation through lack of communication. We’ve had TWO riots over SAB, and we still don’t know why it isn’t gone. That’s the beginning of a very long list of such issues. While again, it is absolutely not the fault of individual developers, and they absolutely don’t deserve mistreatment, the fact that ANet aren’t viewed as people is the direct result of company policy determining that they not be.

Remember when loads of people hated SAB world 2 and complained? And then there was communication from the dev on it about how upset he was and how he made changes to it and why the unpopular decisions were made? Remember how sympathetic people were and how that actually made people a lot less angry about world two and even trust that the difficulty wasn’t an intentional and manipulative way to sell the Infinite Continue Coin? Remember how ANet stamped on that dev’s behaviour in favour of a policy of absolute silence because they decided a few trolls meant that the entire player base needed to be treated like spoiled children rather than adult customers? That’s why we’re where we are.

(edited by CrashTestAuto.9108)

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Posted by: CalamityO.2890

CalamityO.2890

Only people DO have an idea of what this will be like. We’ve played only a small portion, sure, but from the portion we’ve seen, it’s not worth the $50 price. Couple that with the fact that this game has been making poor decision after poor decision (the soon to come ravaging of the trait system and the movement control skill changes that render the “exciting new” reaper class, completely useless) and it’s easy to see why people are already predicting this won’t be worth a whole lot. So far they’ve given us a price, but have yet to show us why it’s worth it.
And I’m a vet since GW1 launch. Because that apparently freaking means something. Totally.

Some people. Not all were lucky enough to have “exclusive” early beta access – which is funny, since the pre-purchase is now inclusive. The ones that did get “exclusive” beta testing, they will have more of an idea, as to what expect in general. As for the trait system, debateable. Some are for the new change. So don’t speak for all.

By all means argue the price point (though some predicted it would go for this price). But to say “we don’t know what content we’re getting” is pretty much an exaggeration. As Anet listed out what to expect. Example, guild halls. Players wanted it, well players get it in HoT. Players wanted cross-guild chat, well players get cross-guild chat in xpac.

Again some DO think it is worth it. Just because you and others don’t. Personally I’ll wait for more info – then decide. But does that mean I’m going to judge others whether they see value in it or not.

inthecubbyhole.wordpress.com

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Posted by: jrdp.1856

jrdp.1856

Sorry but no.
Yes, designers are doing amazing work. And this work was destroyed one minute because of someone making a terrible marketing move. They should blame those responsible inside their own company. They are parts of the same company and the company is blamed as a whole.

I feel no pity here. This is bussiness. The company failed and company will take responsibility as a whole.

Glad you support the harassment of devs that had absolutely nothing to do with this. Shows a lot about you my friend.
I’m glad the feelings of those that have created GW2 means less to you than an extra 10 dollars.
How immature.

The designers are part of a company that have all to do with this.
And the feelings of the developers means less to my that my own feelings when that company made a move that makes me a third class client in comparison to a new client.

My money and support over three years means less to them than the 50€ of a new player.

That’s my problem, who hurt first the other feelings, the company with the price policy or the customers with the reaction.

For f*** 75€ (due the need of an slot) i could purchase Pillars of Eternity, Witcher 3, and Dragon Age Inquisition….

Arenanet are people too.

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Posted by: rapthorne.7345

rapthorne.7345

Sorry but no.
Yes, designers are doing amazing work. And this work was destroyed one minute because of someone making a terrible marketing move. They should blame those responsible inside their own company. They are parts of the same company and the company is blamed as a whole.

I feel no pity here. This is bussiness. The company failed and company will take responsibility as a whole.

Glad you support the harassment of devs that had absolutely nothing to do with this. Shows a lot about you my friend.
I’m glad the feelings of those that have created GW2 means less to you than an extra 10 dollars.
How immature.

I’m not your friend. I do not support harassment. If this lady from OP feels being harassed how about taking advice anet always gives their players? Block and report and let their support team solve the issue. They are not children, those are grown up ppl doing their jobs. A company made a bad decision, now is the time to fix it. Emotional tweets won’t help with fixing this issue.

There’s a vast difference between random harassment in game/over pvp and being personally attacked by people for something that you have no control over and was a managerial/executive decision after putting your heart and soul in to a project for those very people.

There’s absolutely no justification on any level to harass or personally attack any of the staff.

Resident smug Englishman on the NA servers, just because.

Arenanet are people too.

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Posted by: CalamityO.2890

CalamityO.2890

“I’m sorry, but you wouldn’t see anyone, in any other medium, randomly rearranging the chapters or scenes in their “art”.”

You haven’t watched anime have you?. Some anime(s) have scenes that are included – which aren’t found in the manga. For example Akame ga kill. Spoiler if you’ve watched the anime, you know that Tatsumi dies. In the manga he is still alive *to my knowledge. The studio randomly put that last fight in the anime – why because they ran out of material. Manga is still ongoing.

The whole reason is to put certain scenes in to context, the other….the direction the studio wants it to take.

inthecubbyhole.wordpress.com

Arenanet are people too.

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Posted by: Baldrick.8967

Baldrick.8967

Umm..how do you know they work hard and are passionate about what they do? Do you personally monitor them 24/7 to ensure this?

For all you know they deliberately set up to produce as little as possible and charge as much as possible while laughing their heads off at the gullible suckers who will lap it all up and pay whatever they charge. There are plenty of examples of this in the real world (ask yourself why many mobile phones and computers cost cost so much yet cost so little to make and how much ‘extra’ features are really worth compared to the previous model).

I’m not saying any of that is true, but to state that they are all hard working and doing their utmost at all times without any evidence to back it up is as equally valid an argument as the one I just postulated above.

The problem is one of perception. From a wvw point of view we are finally getting one new map (which replaces the existing one) after 3 years and which contains a mega pve style battle for cheese mechanics which blow up doors, whilst removing things most players didn’t want removed.

One new spvp map, that requires different builds than most of the rest but will be put in the rotation anyway.

Skill updates that are long overdue.

Living story that you have to pay for if you happen to miss a section, kittening off more players.

Fixing the terrible NPE system.

Introducing grind for your specilisations and elite specials, and making them only obtainable in the new areas so wvw players are forced into pve.

One new class but no character slot for it.

Reducing build diversity by forcing you into 3 trait lines with restricted choices.

Removing trait line stats and adding them to armor, forcing you to redo armor sets, trinkets etc on every one of your alts that you play, as well as having to redo builds.

Perception is very important, especially so in the gaming world, and to me (and, it seems, many others) the perception is that what they are asking for is too much for what they are delivering. Whether that is a deliberate decision by the company as a cynical act or just an innocent error on their part isn’t really material, the end result is the same- a sour taste in the mouth and a reluctance or a refusal to part with our hard earned cash.

WvW player. Doing another world completion for my next Legendary. Hater of mini-games.

Arenanet are people too.

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Posted by: HenleyLegoMan.4987

HenleyLegoMan.4987

Failure to realise that if veteran players get a freebie or 2 on basic edition means that EVERYONE will get a freebie or 2.

And I’m sure nobody will complain at that!

There has never been a good war, or a bad peace.

Arenanet are people too.

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Posted by: Ashen.2907

Ashen.2907

“I’m sorry, but you wouldn’t see anyone, in any other medium, randomly rearranging the chapters or scenes in their “art”.”

You haven’t watched anime have you?. Some anime(s) have scenes that are included – which aren’t found in the manga. For example Akame ga kill. Spoiler if you’ve watched the anime, you know that Tatsumi dies. In the manga he is still alive *to my knowledge. The studio randomly put that last fight in the anime – why because they ran out of material. Manga is still ongoing.

The whole reason is to put certain scenes in to context, the other….the direction the studio wants it to take.

Two different art forms. Just like novels and movies based on them.

Arenanet are people too.

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Posted by: Fauxfox.7318

Fauxfox.7318

I wouldn’t complain about that, except it might still be a little too expensive still.. but i’d consider it a lot more.

as it stands, i cant justify it.

Arenanet are people too.

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Posted by: Jerus.4350

Jerus.4350

This article sums up basically everything there is about this whole fiasco and everyone should read it.
http://www.killtenrats.com/2015/06/18/gw2-lash-and-love/

They’ve worked kitten this expansion. It’s their life. What they put their hard work and passion into. Some of you think they’re just greedy dirtbags that want to screw you over…why? Have you ever created a work of art? A painting? A musical piece? A game? A story?
How would you feel if when you announced that it was ready for purchase, people spat on it. People lashed out at you on not only your official accounts, but your personal ones to.
How would you feel if your hard work and what you’ve dedicated a year or two to, was ridiculed and hated before it was even released?
You don’t want to pay the full price for the pre-order?
Don’t. That is your choice. But they owe you NOTHING.

But being complete jerks about all of this is revolting and reflects poorly on us as a community. And think of the devs. They have feelings too. And I’m sure many are upset right now. This may just be an expansion to you, but it’s much more than that to them.

Arenanet, thank you for all you have done. For putting the time and effort into giving us an amazing series of games that only get better as time goes on. I’ve been looking forward to HoT since it was announced and cannot wait.
Keep the amazing work

No, Arenanet is not people, Arenanet is a company (though I guess that’s people legally…) It’s a shame people over-reacted and attacked individuals who work for this company, but the company as a whole deserves all the backlash they’ve received.

That said, on one hand I’m sitting here thinking that whoever did make these decisions should be thinking “kitten I screwed up.” But on the other hand, well, it’s a cold harsh business decision. When we talk about getting a character slot with the expansion, we’re talking a potential $10 extra dollars per unit. If even only 10% of the people buy their gems for this, and maybe 25% just jump to the next tier of purchase to get the char slot with the other goodies, if you sell 100,000 units, we’re talking an extra $100,000 in gem sales and $625,000 for jumping to the next level. That means they’d have to sell 14,500 more base copies, or basically have a 15% increase in sales. So, is that a level they could achieve by being more generous to their customers? Apparently they didn’t think so. (note, I’m just making wild assertions on the numbers, surely far far far less educated guesses than they had).

They took a large PR hit, but they did so by their own decisions. They welcomed the backlash to pull out some more cash. Those who attacked specific employees, yeah you should feel ashamed, but those expressing their disinterest/disgust with ANet as a whole, no, that’s not wrong. If the Employees feel poorly about this backlash, don’t look at the players and deflect the blame on them implying that we’re unreasonable, no, look at your own company for selling you out. But, hey, hopefully it all works out for you guys, and you get a fat bonus on release because of it, but lets be honest we’re talking a modern company here, profits don’t trickle down to the employees.

Arenanet are people too.

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Posted by: Devata.6589

Devata.6589

Excluding messages directed to the employees themselves (not as comment on something they said themselves, but purely because the pre-purchase) it’s also up to the employee’s themselves to not feel addressed.

It’s the management, monetize, marketing, PR people that should feel addressed what is only a sub group of the employees. Heck, most negative stuff in the game seem to come from them, looking at what decision people dislike the most in GW2.

Arenanet are people too.

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Posted by: Shadelang.3012

Shadelang.3012

Frankly. If your upset at anet be upset at anet. But don’t kittening harass people. Theres no bloody excuse to the people doing this and im all for the people that are actually taking part in it getting banned. Since it very much violates the agreement we all made with the company when we bought there product and logged in.

ANYONE that attempts to justify targeted attacks against individual members is kittened in the head. We see this kitten in the real world all the time and it NEVER at any point ends well. Its stupid. Its irresponsible. And its blatantly immoral.

As others have said. If you don’t want to give them your money DON’T DO IT. Your allowed not to. But last I checked the kind of attacks that have been apparently going on are last I checked considered harassment. And there illegal. I meen seriously? Mailing peoples private game accounts just to kitten at them? How low can you get.

Ghost Yak

Arenanet are people too.

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Posted by: Dalris Thane.6314

Dalris Thane.6314

I’m happy they blew up the death star, and all the innocent contractors and their families.

Then again, I’m an armchair psychopathic nihilist, and not afraid of any negative labels meant to shame, said above.

Draw any parallels between the video, and the situation. Me? I’m with the roofer that shows up around 2:50…

What that says about me… you’d be correct…

I still miss 1990s FMV. Wing Commander 3-4. I’d prefer CYOA interactive movies any day.

Arenanet are people too.

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Posted by: Many.8419

Many.8419

Frankly. If your upset at anet be upset at anet. But don’t kittening harass people. Theres no bloody excuse to the people doing this and im all for the people that are actually taking part in it getting banned. Since it very much violates the agreement we all made with the company when we bought there product and logged in.

ANYONE that attempts to justify targeted attacks against individual members is kittened in the head. We see this kitten in the real world all the time and it NEVER at any point ends well. Its stupid. Its irresponsible. And its blatantly immoral.

As others have said. If you don’t want to give them your money DON’T DO IT. Your allowed not to. But last I checked the kind of attacks that have been apparently going on are last I checked considered harassment. And there illegal. I meen seriously? Mailing peoples private game accounts just to kitten at them? How low can you get.

It would be disturbing if they treat harassing anet employee different than normal players. I reported some individuals with screen evidences harassing me in game, verbally abusing, using vulgar language and those ppl are still running in the game. I actually think it is a good lesson to some ppl from the company to learn how we feel in game when being harassed and their support is not helping us.

So if any anet employee is being harassed there is a direct advice from your own company – block and report!

(edited by Many.8419)

Arenanet are people too.

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Posted by: DanielMc.7204

DanielMc.7204

I, for one, have no gripe with the developers of GW2. I agree that they have done a marvelous job presenting us with an exciting, fun, and immersive environment; they are to be commended for their hard work and efforts. With that said, I believe most people posting on the HoT pricing realize that it is not the developers who set the price nor put together the “packages” for the product. Of course the developers are people and so are those in marketing and it is to those marketing folks that players (who by the way are people and are entitled to express their opinions, but hopefully in a civilized manner) have directed their ire. It is not about “entitlement.” It IS about fairness. I have no problem with the $50 price tag for the “Basic” edition of the expansion (I know many have said it is not worth the price for the limited content. But I fail to understand how they can know this, since the game has yet to be released – by the way, Devs, I think the glimpses of HoT that I’ve seen are incredible! ). The fact that it includes a copy of the core game for new players makes a lot of sense, as well. It’s the best way to keep bringing new people into the game. Two points are crucial here:

1. It has been explained that existing players will not receive a new copy of the core game with the expansion. Fine. That makes complete sense. Then offer existing players a character slot for the new profession at the Basic level. That IS NOT an unreasonable request.

2. Change your pricing structure somewhat.
– $40-$45 for the Basic expansion only – no character slot.
– $50 for the Basic expansion and 1 additional character slot.
-The other tiers can remain the same.

The saying goes: “It’s not personal, it’s business.” ANet and NCSoft are businesses at the end of the day and we are consumers. As a consumer, it is my choice to support or not support a business based upon the “value” that they offer. The developers have offered us a marvelous game that has much value associated with it. The marketers have offered “veteran” players little to no value from a monetary standpoint and have totally hosed new players who forked out $10 in preparation for the expansion (thank goodness it was only $10). I do feel for those new players who bought the core game at $10 only to find out that it wasn’t really necessary. Maybe those folks deserve a little “love” from the company for being mislead? At the end of the day, I will likely buy the “Basic” expansion, but will curtail my buying of gems (with RL cash) as a way of limiting my financial support in the future.

Arenanet are people too.

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Posted by: Dalris Thane.6314

Dalris Thane.6314

Testing to see if the above thread was locked. Tried to reply.

I still miss 1990s FMV. Wing Commander 3-4. I’d prefer CYOA interactive movies any day.

Arenanet are people too.

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Posted by: Dalris Thane.6314

Dalris Thane.6314

Weird. Can’t edit. Anyhow, sorry for triple post. I wouldn’t work for the Empire, and I’m not sorry for those that did that were in the Death Star.

Anet is no Empire, but people get to feel and emote. And, IF the company you work for is doing things you don’t approve of…. quit. I have… many times in the past…

I still miss 1990s FMV. Wing Commander 3-4. I’d prefer CYOA interactive movies any day.

Arenanet are people too.

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Posted by: CoRtex.2157

CoRtex.2157

This is just nonsense. Arenanet are people too… like what?! That doesn’t mean anything.
Thiefs are people too,, scammers are people too,, suicide bombers are people too…

And these are all true, but what are you trying to say???

And about the whole music and art stuff… Ok i’ll create a song,, 1min long and please give me 10$ for it, ok? It’s a rip-off. That’s the point.

(I won’t buy HoT)

Arenanet are people too.

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Posted by: Tere.4759

Tere.4759

This is just nonsense. Arenanet are people too… like what?! That doesn’t mean anything.
Thiefs are people too,, scammers are people too,, suicide bombers are people too…

And these are all true, but what are you trying to say???

And about the whole music and art stuff… Ok i’ll create a song,, 1min long and please give me 10$ for it, ok? It’s a rip-off. That’s the point.

You have no idea if it’s a rip off or not. You are making an assumption that the content won’t be worth the price. Have you ever played WOW? Take a look at the other MMOs out there, yes the ones you actually pay money to play, and see how much they charge for an expansion. You consider this a rip off. I do not.

Guild Leader of The Black Court, we’re small, friendly and active.