Karma hoarding - wanted warning about change

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Posted by: ThePedroKid.2580

ThePedroKid.2580

Thank you, Colin, for your reply and willingness to take responsibility and let players know such a move was not intentional.

I look forward to hearing what your team comes up with to work this out.

Thanks.

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Posted by: Kirschwasser.3972

Kirschwasser.3972

Thanks Colin.

I sincerely hope others will be able to graciously accept this apology.

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Posted by: Ashen.2907

Ashen.2907

Thank you, Colin, for your reply and willingness to take responsibility and let players know such a move was not intentional.

I look forward to hearing what your team comes up with to work this out.

Thanks.

…ditto…

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Posted by: gaspara.4079

gaspara.4079

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

It is cool to see you acknowledging that changes like this should come with advanced warning. At least I am one of those who remembers this is a game and doesn’t let it bother me, I am sure there are a handful of very unhappy people out there right now.

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Posted by: TRON.1085

TRON.1085

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

What about those who have used all of there karma consumables AFTER THE UPDATE that they have been hoarding in the bank for months…

How are you going to help them?

I just blew about 2 million karma because of this…and now you say " hold off opening them "….thanks a lot…

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Posted by: Treeline.3865

Treeline.3865

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

<3<3<3<3<3<3<3<3

Leader of Heroes [Hero] – Seafarers Rest

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Posted by: Kirschwasser.3972

Kirschwasser.3972

Well he’s doing what he can. He made a mistake. Some people are going to lose out, that’s life.

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Posted by: Vahkris.6847

Vahkris.6847

Best solution I can see is to temporarily allow boosts to work on consumables so people can use them up if they want, then turn it back off.

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Posted by: ArchonWing.9480

ArchonWing.9480

Well, i guess I can throw away those Karma boosters from achievement chests. =p

But yea, at this point remove karma jugs and just directly give it to us. :S

For once you have tasted flight you will walk the earth with your eyes turned skywards,
for there you have been and there you will long to return.

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Posted by: Kuzzi.2198

Kuzzi.2198

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

Here I was sitting at work mad over losing karma, overlooking all the great things added to the game in this update. You just made my day and cleared way for me to look into what amazing content you have added in this patch.

Thank you very much for addressing this issue!

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Posted by: TRON.1085

TRON.1085

Best solution I can see is to temporarily allow boosts to work on consumables so people can use them up if they want, then turn it back off.

That doesn’t help those that already used millions of karma up AFTER THE UPDATE and are now screwed…

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Posted by: DigitalKirin.9714

DigitalKirin.9714

Well, i guess I can throw away those Karma boosters from achievement chests. =p

But yea, at this point remove karma jugs and just directly give it to us. :S

Or use them?

Anyways, thanks for the apology, CoJo, I think that is a very upstanding thing to do.

Genevieve Talbot [NP] – Noble Phantasm on Stormbluff Isle

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Posted by: Bonefield.9813

Bonefield.9813

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

Thank you so much for responding to the issue, Colin. I used mine already (whoops, the one time I respond quickly to a patch note change :P), but my guildmates are going to feel a lot better if something can be done.

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Posted by: Mourningcry.9428

Mourningcry.9428

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

Thank you.

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Posted by: TRON.1085

TRON.1085

Literally lost millions of karma because of this and is too late because a lot of us opened them AFTER the update…

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Posted by: Ghyer.4172

Ghyer.4172

Karma is not a useless currency, the people who state this obviously have not explored all the options available to them. I easily go thru 1.5 million in 2 – 3 weeks time and, turn that into profit, without spending any of it on Orrian boxes at all.

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Posted by: devessi.3154

devessi.3154

‘..to help mitigate the issue?’

The 20th of every month is my guild’s karma day. We’d kicked on a booster early this morning and as they logged in, my guildmates expected to be able to use a boosted month’s worth of karma consumables like we do every month. Instead, we get patch notes with the nerf handed down to us. A lot of them just went ahead and used them ANYWAY, swearing about stealth nerfs under their breath. One person had over a million karma in consumables that they went through after the patch – how are you going to ‘mitigate’ that? They’re even more kitten ed off now.

Velai Visala, Necromancer
TC – When Zergs Collide [CERN]

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Posted by: TRON.1085

TRON.1085

‘..to help mitigate the issue?’

The 20th of every month is my guild’s karma day. We’d kicked on a booster early this morning and as they logged in, my guildmates expected to be able to use a boosted month’s worth of karma consumables like we do every month. Instead, we get patch notes with the nerf handed down to us. A lot of them just went ahead and used them ANYWAY, swearing about stealth nerfs under their breath. One person had over a million karma in consumables that they went through after the patch – how are you going to ‘mitigate’ that? They’re even more kitten ed off now.

Im in the exact same boat. Really annoyed. Used up over 3 million karma worth of consumables AFTER the update…now completely screwed.

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Posted by: GreyJackal.7319

GreyJackal.7319

D’oh. Just logged for the night (UK) and drank all my banked karma. Oops

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Posted by: Vena.8436

Vena.8436

Woops to late. Oh well, now I only have 20 million karma instead of 30 million.

I think I’ll live.

Vena/Var – Guardian/Thief
[Eon] – Blackgate

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Posted by: aodspeedy.5430

aodspeedy.5430

‘..to help mitigate the issue?’

The 20th of every month is my guild’s karma day. We’d kicked on a booster early this morning and as they logged in, my guildmates expected to be able to use a boosted month’s worth of karma consumables like we do every month. Instead, we get patch notes with the nerf handed down to us. A lot of them just went ahead and used them ANYWAY, swearing about stealth nerfs under their breath. One person had over a million karma in consumables that they went through after the patch – how are you going to ‘mitigate’ that? They’re even more kitten ed off now.

Yup, same here. Whatever you do to resolve this issue, had better take into account the people who went through their consumables during the time between when the patch went live to when the apology was posted.

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Posted by: Yulan.4069

Yulan.4069

I have just spent A LOT of Karma consumables (about 3 millions worth) as soon as I realized and accepted that my karma items were nerfed. Now I read this and it makes me even more sorrowful for that.

I can understand if not, but can we expect something, ANYTHING to help mitigate this feeling? Or it’s just a “we screwed up and we’re making sure it won’t happen again”?

:(

Ah, the Scepter of Orr. You have taken a risk to deliver this. Now I shall return the favor.

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Posted by: Lutto.8745

Lutto.8745

Something has to be done for everyone who used (WASTED) so much karma.. this is just..

Member of [SoZ] GM of mEIGHT [mEJT]
S1/S2 Legend Engineer @ Gandara EU.

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Posted by: Arkard.3970

Arkard.3970

That was a few million karma lost for me personally… I’d hope you’ll address the fact that people used their consumable karma after seeing the change and not just “mitigate” for people that haven’t used theirs yet. Cause otherwise, you’re just screwing over a large number of people twice instead of once.

Miyako [Kupo] – 80 Thief
Tarnished Coast Server

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Posted by: Donari.5237

Donari.5237

@Arthedain, @Lucyfer – Thanks.

And yes, a ~40% potential reduction isn’t exactly trivial when you consider some of the inventories people have been saving.

Saving for what?!

Karma is the easiest thing to come by in the game, and you get plenty of it. But there are so few things that are worth any karma. What could people possibly desire other than the three things I listed?

I know I got my Sylvari a full set of Warden weapons (T3 cultural) the moment she turned 80, which was right after karma went account wide. And when I get new skins I like for armor, I like to get a Temple armor piece to put the skin on.

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Posted by: DigitalKirin.9714

DigitalKirin.9714

Just gonna toss out a suggestion – but how about a 1 time item that is like a Karma Multiplier? Takes the current amount of karma that you have in your wallet and adds an extra +25% of that amount to it.

People that haven’t used their jugs yet can use them, then pop the Karma Multiplier.
People that have used their jugs can pop the Multiplier and both groups of people will be in the same boat.
If people have already spent the karma, they can wait til their Karma amount gets back up to a level they feel comfortable popping the Multiplier for.

/shrug, just something off the cuff.

Genevieve Talbot [NP] – Noble Phantasm on Stormbluff Isle

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Posted by: Poledo.3256

Poledo.3256

‘..to help mitigate the issue?’

The 20th of every month is my guild’s karma day. We’d kicked on a booster early this morning and as they logged in, my guildmates expected to be able to use a boosted month’s worth of karma consumables like we do every month. Instead, we get patch notes with the nerf handed down to us. A lot of them just went ahead and used them ANYWAY, swearing about stealth nerfs under their breath. One person had over a million karma in consumables that they went through after the patch – how are you going to ‘mitigate’ that? They’re even more kitten ed off now.

It does suck. However this is reality, kitten happens. They owned up to it and are going to do what they can to make good on it. Trying to track down everyone who used it after the patch and refund that is more work than I would expect out of them on this. Although I would be upset as well. Sometimes it is what it is though. Not everything works out for the best.

Hopefully they can manage a way to see you are all compensated for it. I truly hope you get something out of it.

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Posted by: ColinJohanson.2394

Previous

ColinJohanson.2394

Game Director

Next

We’ll find a way to restore for folks who dumped all their karma so far today too, more info from the community team soon when we get it all ironed out. Our goal is for everyone to get what they would have karma wise, hang tight.

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Posted by: TorsoReaper.8530

TorsoReaper.8530

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

Thank you for this. I was only a couple laurels away from a karmic infusion so that’s what I was saving for. As someone who doesn’t get to play this game a ton, it takes me a long time to save up both jugs and laurels so this would have been devastating to me.

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Posted by: AesirValkyr.7418

AesirValkyr.7418

I just blew about 2 million karma because of this…and now you say " hold off opening them "….thanks a lot…

Im in the exact same boat. Really annoyed. Used up over 3 million karma worth of consumables AFTER the update…now completely screwed.

So looking at this thread, you spent 1 million karma after your first post saying you spent 2 million karma? After spending the 2 million karma, then complaining, you still spent another 1 million? Not making much sense.

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Posted by: Nessie.1348

Nessie.1348

We’ll find a way to restore for folks who dumped all their karma so far today too, more info from the community team soon when we get it all ironed out. Our goal is for everyone to get what they would have karma wise, hang tight.

I really hope so, cleared all bags and bank after reading the patch

Thanks for looking into it, at least

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Posted by: Mourningcry.9428

Mourningcry.9428

We’ll find a way to restore for folks who dumped all their karma so far today too, more info from the community team soon when we get it all ironed out. Our goal is for everyone to get what they would have karma wise, hang tight.

That’s great, for those who dump consumables and saved the karma I hope they are compensated.

I would hope that those who dumped their Karma didn’t spend it. Rolling back from that point may be asking a bit much. That could ust be a whole cascasde of mess….

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Posted by: zeus.2375

zeus.2375

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

Wow.. direct, straight truth to the community and admitted mistake. Now that’s BOSS

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Posted by: SenorMoody.5908

SenorMoody.5908

How in the name of all that is good and holy do you have enough resources and luck for multiple legendaries?

Where the hell is my first precursor? At this point, I dont care which one it is.
WTF is wrong with this game where people get multiple legendaries with insane amounts of gold or fantastic RNG luck.

I laughed so hard at this one! Even though its a little off subject i agree 100% with this. Ive been grinding since launch, and not only have I not received any precursors… I have also only gotten 1 exotic weapon to drop randomly in all these months.. lol ….
Also I have 7.8 Million Karma that I have absolutely no use for until I get a Precursor to drop for me…. ….

Wish it, Want it, Do it!

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Posted by: Kincaidia.3192

Kincaidia.3192

Thanks Colin. Mea culpas definitely improve relations.

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Posted by: YoYoPete.6879

YoYoPete.6879

Thank you Colin… I have every Karma item I’ve received in game and was anticipating consuming them with boosts. Hope that you pull this off for us.

Without boosts, it cuts earned karma down around 50%.

Olivia Sylvansong [FoS]
Gate of Madness – Fringe of Society

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Posted by: SundayTrash.9562

SundayTrash.9562

We’ll find a way to restore for folks who dumped all their karma so far today too, more info from the community team soon when we get it all ironed out. Our goal is for everyone to get what they would have karma wise, hang tight.

what about us folks here who are stuck with piles of watchwork box, are we gonna get option as well for the unannounced heads up.

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Posted by: Kilaelya.1420

Kilaelya.1420

For the people who don’t understand why this is a big deal: Karma is important to some people. Even if karma isn’t important to you doesn’t mean it’s not important for others who play this game. There are still a lot of items that require it (e.g. obsidian shards).

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

Thanks so much for posting! One of the nicest things I’ve seen lately.

Minara | Ranger | Beastgate | [vR]

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Posted by: arabeth.2361

arabeth.2361

Well, that is very cool of the Anet team to go above and beyond like that.

Personally, the karma thing wasn’t such a big deal to me: I see the change as a way to make the game more fair. The vast majority of players probably never boosted their karma gain from the jugs, and I’m sure that very, very few people were actually getting the 95%+ boosts. Only those in the know and with access to good resources could get that sort of boost. So it was just another case of: the rich get richer.

Now, everyone gets the same amount regardless, which is much better. The idea that some people “lost” a huge chunk of karma is coming at it from the wrong perspective; it’s really that those people were corrected to be in line with everyone else. Now it’s more fair.

So really, Anet didn’t have to do anything, and in fact doing something sort of goes against the spirit of fairness in some ways. But they are going to be cool and call it a communication issue and fix it for people – which I still say is well above and beyond what they needed to do. Kudos to them! This really shows a huge deal of attention to their fans, in my opinion.

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Posted by: Zafer.2391

Zafer.2391

First of all, some people just dont get it because they dont know all the aspects of the game they play. This has been a nerf because before the nerf you could get over 8500 karma per jug and now it is 6750 so go figure.
Second, karma is not useful? What do you smoke? it is useful a lot. You can get orrian jewelry box that have chance to drop lodestones. You can get armors, you need loads of it at legendary craft etc etc. So yes karma is useful otherwise remove from the game for good.
Finally, why are you trying to be a kitten and bug the people who are already frustrated over the loss of the karma they have been gathering patiently? In this case, If anet had 1 tenth of the eagerness while informing about the lame livingstory stuff beforehand, no one would be frustrated now.
Any person with an average brain hoarded jugs so that they can use when they at least pass 10k achievement to get the best from them.
Last but not least, you have no right to tell people when they can quit or not. A frustration is a frustration whether it is from lack of satisfaction, or end game content or imba pvp and classes or karma nerf. They dont have to make sense to you, who are you to judge and belittle their reasons for reaction?

Edit: Just seen Colin’s message. It seems it was an unfortunate mistake that will be hopefully corrected. And it is also a lesson to trolls who start to throw stuff at people who are negatively affected from this. Considering Anet admitted it was a fault not to inform beforehand.

(edited by Zafer.2391)

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Posted by: Infernia.9847

Infernia.9847

Thank you Colin. A very upstanding thing to say and do with both of your posts. This is a great show of support for your players/fans.

…crumpled up the tinfoil and tossed it in the trash. :P

Blackgate : Level 80 Ranger, Necro, Guardian, Warrior
Devs: Trait Challenge Issued

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Posted by: stof.9341

stof.9341

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

That’s far too late already :/

Btw, I think you owe me a new mouse. Those stacks of karma bottles hurt XD

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Posted by: Kuzzi.2198

Kuzzi.2198

Btw, I think you owe me a new mouse. Those stacks of karma bottles hurt XD

Given how gracefully Colin has been granting us all what we asked for today, I wouldn’t be surprised if you had a new mouse in your mailbox in a few days.

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Posted by: Morfedel.4165

Morfedel.4165

We’ll find a way to restore for folks who dumped all their karma so far today too, more info from the community team soon when we get it all ironed out. Our goal is for everyone to get what they would have karma wise, hang tight.

So I suppose I should hold off on drinking up my karma for now?

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Posted by: stof.9341

stof.9341

Btw, I think you owe me a new mouse. Those stacks of karma bottles hurt XD

Given how gracefully Colin has been granting us all what we asked for today, I wouldn’t be surprised if you had a new mouse in your mailbox in a few days.

Naah, too much of a can of worms

Besides, the new system makes hoarding bottles useless anyway so there’s no more need for those mad clicking sessions to drink 3-4 full stacks of bottle at once.

Edit: except maybe with Orrian box opening spree.

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Posted by: Chaz.5263

Chaz.5263

This is totally our fault, we dropped the ball on this plain and simple. We planned to have this messaged ahead of time to be fair to everyone, communication broke down between those who knew it was supposed to be messaged, and those who were supposed to message it and it simply didn’t happen.

As game director this is ultimately my fault first and foremost, and I’m sorry for those who potentially lost some karma as a result. It is our policy to message these kind of changes ahead of time with lots of warning, I’ll do everything possible to make sure this doesn’t happen in the future.

I’d recommend not using your karma consumables yet, give us a day or two to try and see what options we have available to help mitigate the issue.

What? I already used all my consumables after reading the patch!

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Posted by: EnemyCrusher.7324

EnemyCrusher.7324

Glad to see that I’m not the only one who feels this way, and more glad to hear Colin’s replies.

I bought a karmic infusion and with my laurels, a bunch of karma boosters with gems, and Kralkachocolate Bars with all of my Zhaitaffy so I could optimize cycling between karma consumables and Orrian Jewelery Boxes. I was pretty mad when I saw this change. Still seems like I’ve wasted my time and money, but it sounds like Colin has things under control.

Light of Honor [Lite] – Founder / Warmaster
Sorrow’s Furnace Commander
“You’re the mount, karka’s ride you instead, and thus they die happy!”-Colin Johanson

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Posted by: arabeth.2361

arabeth.2361

What? I already used all my consumables after reading the patch!

You should read both of his posts.

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Posted by: TRON.1085

TRON.1085

I just blew about 2 million karma because of this…and now you say " hold off opening them "….thanks a lot…

Im in the exact same boat. Really annoyed. Used up over 3 million karma worth of consumables AFTER the update…now completely screwed.

So looking at this thread, you spent 1 million karma after your first post saying you spent 2 million karma? After spending the 2 million karma, then complaining, you still spent another 1 million? Not making much sense.

I didnt take into account the karma consumables I used after the update after spending the karma on orrian box’s and getting more consumable and then using those up to. In total i have used up over 3 million karma worth in karma consumables AFTER the update….meaning iv lost a crap ton of karma because of this Anet foul up……

Karma hoarding - wanted warning about change

in Guild Wars 2 Discussion

Posted by: Kain Francois.4328

Kain Francois.4328

Colin, judging from the feedback I would assume most people prefer the old system.Perhaps you may consider it? I’m sure Karma boosters were good for your sales?

Anyways, thank you very much for addressing this issue on the forum. I also bought a karmic infusion and other consumables hoping to gamble Orrian Jewelry Boxes, so I was very disappointed with this update.