I always get this missing voice bug on the first line of text on EVERY scene in story mode conversations and randomly at any other lines. It also happens with field text boxes, like when Logan talks after he’s giving you an explanation of the next quest. This only started happening after the latest patch. I’m a Human-Warrior and went with “Grew up on the Streets” and “Searching for My Parents” options. It also happened with my Charr character, which I deleted recently after the patch.
I hope the devs are also aware of the similar problems with ambient audio, sound/weapon effects, and character status dialouge (“I can outrun a centaur,” etc.)!
Having similar problem. Sound cuts in and out as it swaps between lines or pauses in the conversations.
Happens in all cut scenes. It isn’t cutting in and out mid stride, it is between. One line speaks fine through the whole text. Next batch of close captions no sound. Might go 1 or two with no sound then one or two with. It might go every other one.
Just noticed this for the first time today, On Red Alert, talking to Gixx in the Archives. Some of his lines were missing audio, and Sieran as well. I’m a Sylvari Elementalist.
I hope the devs are also aware of the similar problems with ambient audio, sound/weapon effects, and character status dialouge (“I can outrun a centaur,” etc.)!
Yeah I noticed this with the ambient also when loading into new zones. The ambient sound problem has been occurring since release. I wrote that of as a loading problem.
The cut scene issue is new starting just this last week for me.
I’ve had missing conversation in every storyline since Friday. I’ve been playing the following:
Asura Guardian (level 7-14) Infinity Ball storyline
Human Necromancer (level 10-11) Commoner circus storyline
Sylvari Mesmer (1) White Stag storyline
It has happened in every conversation that I’ve had within their personal stories. For the most part, I’ve noticed that the first character who speaks doesn’t have a voice, then my character does. Sometimes, the third line of conversation will have sound sometimes it doesn’t. By the fourth line of conversation, it usually corrects itself.
I believe all my problems started after the most recent patch.
I hope the devs are also aware of the similar problems with ambient audio, sound/weapon effects, and character status dialouge (“I can outrun a centaur,” etc.)!
Yeah I noticed this with the ambient also when loading into new zones. The ambient sound problem has been occurring since release. I wrote that of as a loading problem.
The cut scene issue is new starting just this last week for me.
My ambient audio/effects were working fine until the 9/14 patch. I know others have reported the same.
Also having issues with audio missing similar to other Sylvari who have posted, (playing a sylvari ranger, following white stag storyline) — it started with Caithe missing her first line of dialog, and followed up with most NPC’s missing their dialogue if they speak first.
I have also apparently started out with “invisible” clothes. Off to fight the enemy wearing my skivvies!
Yes, there is no reason to be specific on which story, because it’s quite literally every single story mission, there is always at least one line of missing dialog, so I’m not sure if it’s a trigger not working properly or something, but it’s not specific at all, it’s all stories.
I also want to add that when I spoke with Warden Arondele in the Sylvari starting area, her voice over did not play when she explained the golden hearts. However, when she pauses in her conversation and then discusses the waypoints, her voice over plays. I’ve clicked on her twice and had this issue. I logged out and logged back in- same issue.
I don’t know if this was pointed out, but it’s not a hardware issue. I had a friend check some of the cut scenes and scouts I was having issues with, on my computer, and everything seems to be okay for his account. (I also tried my account on his computer, and there are the same issues.) So the issues seem to affect certain accounts (and not others) indiscriminate of hardware.
As far as where lines have been missing, it’s been every story quest I’ve tried since the patch, norn starter stories, the level 22 sylvari quest, and various scouts, including the first one in the asura zone.
Hope this is helpful
Going through the Sylvari story, Order of Whispers, I am also getting missing audio only for the NPC characters, my character always talks during the conversation shorts.
Human Mesmer here. I’ve also experienced this, as well as other related sound losses during game play, not just exclusive to conversations. I’ve had scouts silent, a few cinematics missing sound, and sometimes having certain spells and character animations go silent.
I had the audio dropouts from the start in the Norn storyline. Now I’m level 8 in Asura and haven’t experienced it a single time.
I deleted the “Local.dat” file in Guild Wars 2 folder in “My Documents”. It got recreated by the game, although only about 2MB as opposed to around 12MB before.
New installation and only played the Norn up to level 3 before.
Might be worth a try, just do a backup before, in case something goes wrong.
I hope the devs are also aware of the similar problems with ambient audio, sound/weapon effects, and character status dialouge (“I can outrun a centaur,” etc.)!
I am a Sylvari Ele in the Priory and – during the BWE I was having this issue before it got better – these audio issues have started again for me. They are actually getting worse. In almost every 15 minute block of time I will lose some of the ambient/skill/character sounds while running around. And I haven’t had a cutscene without these issues in quite some time.
Same with Asura (Durmond priory line) not sure what step it was but from the level 51 storyline onwards the cut scenes with people talking no longer have Audio. Animation/mouth moves but yeah no sound at all.
for about 2 days now, maybe 3 about every 3rd line spoken by the npcs in the story has no voice over. This is occuring in low lvl quests, instances and even happened in the very last personal story.
This began happening to me only today beginning with the human storyline “Speaker of the dead”
After restart, the same characters are missing audio, move their arms, but no mouth movement and no sound.
My character always speaks, but other characters may or may not.
This started happening for me today. I have tried exiting the game client and even rebooting my computer. Any cut scene mode with voice over is effected and the npc skips the first few lines and starts to cut in mid way then cuts out again. My character sounds like she is talking to herself. I am playing Sylvari storyline with the White Stag and it has happened in every single story mode and the scout heart voiceovers as well.
I’m currently at Hounds and the Hunted. I’m rather disappointed, as I really enjoy this part of the game. I didn’t notice this before today with any other race storylines, including another Sylvari alt.
It has been happening to me as well. I even just started a Sylvari and the cut scene after the opening boss my car spoke but the other person did not. Then the first telescope person warden arondel did not speak one word during her map presentation.
FYI My first Sylvari made a few days after launch worked fine. so it has to be a patch.
Started right after the most recent patch, 9/14 I think? Happens in all PS missions, all races, all NPCs, and exactly once with the PC. Also saw it in Caduceus Manor story mode scenes. The gaps will not be in the same places even if you run the same mission again.
Also, have sometimes seen the voices say the wrong thing, or be the wrong character. This was happening before the patch, and seemed to only affect Charr Ash Legion and Tybalt that I noticed so far.
“I care nothing for a festering industry that wantonly refuses to
provide a service that I’m willing to purchase.” – Fortuna.7259
Add me to the “me toos”, been experiencing the bug for NPC voice overs, Asura and Sylvari for sure, don’t actually remember getting any drop outs with my Charr, but that could either be me not paying attention or dumb luck.
Posting the exact story step? Are you serious? It happens on EVERY story step! EVERY conversation! Maybe not every line of dialog, but it happens at least once each cutscene.
If you really want me to post every story step, get ready for a huge wall of text.
Asura (Statistics VAL- A Bronk) Has happened in every single cutscene since the beginning at least once or twice, usually occurs for the NPC’s first line of dialog and then the NPC starts talking.
This is not a new bug for me, I have reported it 3 times in the past (durring BWE1, BWE2, and BWE3, BWEs 1 and 2 it occured in Norn Story, BWE3 occured in Charr Story) and this will be the forth time (I just started Personal story after reaching lvl 80)
Its not just the audio files that are corrupted. If you watch the lips of the characters you will see them move when there is audio. When the audio skips, the lips don’t move at all. Its as if that segment of the cutscene isn’t being called to play at all.
It seems to be happening all over the place. Throughout my Norn story with Romke’s Horn, Eir and a few other people would not have audio at times. I decided to start a Sylvari in the meantime, and one level in there was a problem with Caithe and another npc. Hopefully this gets fixed soon because I really don’t want to continue my personal story if half the time I can’t even hear what’s being said.
Happens randomly, in every cutscene, the npc audio/animation for speaking just doesnt play, though the subtitles will come up and the pause will be appropriate as if for speaking the lines.
Reported in game but here you go, it’s simply not isolated to one character or quest.
Am having this issue with all my characters, and have tried on different computers. Every cutscene has randomly missed dialogue (checked by failing story segments and restarting – different dialogue lines fail each time).
This started happening immediately after the last patch.
I am having problems with lvl 57-62 (so far) Sylvari personal story quests (a couple before Forging the Pact). The Vigil Charr Commander (female) is having no voice with no lips moving. And after that, Trahearne is not talking sometimes. Sorry I don’t have the exact names.
Also, the personal story quest last night (Sylvari, lvl 62) Forging the Pact is still bugged keeping the researches from following me to the south exit. Some people said I have to make sure Trahearne stays alive throughout the whole encounter.
I am having issues with audio in personal story after last patch. Random missed dialog, but I think only for other participants in the conversation, not for my chars, so it feels one sided conversation, my char will say something and gets a silent treatment in response.. occurs quite often though, each cut scene, randomly during cut scene.
Also started to notice this problem the last two or day, playing my human guardian on “liberation” and “orders of tyria” some lines were muted. My friend has also reported the same thing, I don’t think this is a case of missing dialog but a bad bug introduced in a recent patch. I’ve decided to stop playing story until it’s fixed as I don’t want to spoil it, hope you can get onto it ASAP Anet please.
I’ve been having this problem, too, ever since I hit level ~50. It seemed to be when a shift in my story happened… I think it was when I met Trahearne on claw island. Ever since then, pretty much half the lines have no audio. It just seems to be the NPCs for me, however, as my character says every line like normal.
I’m a Sylvari elementalist; shield of the moon; Priory. Cycle of the dawn, I think.
“The flame legion can die in a fire!”
“…they might like that.”
Sylvari thief. Cycle of night, white stag, just joined the Order of Whispers. Currently level 36 or 37.
I’ve had a few quests start doing this recently – I don’t think it started until after the story quest where you play a little golem bomber dude – it may have been before or after entering Orr to rescue Tegwen (Tegwin? idr), can’t be sure. Usually it’s the Pale Tree that doesn’t get voice acted right, but sometimes it’s the other NPCs – and often now it’s the first lines. I think Caithe and Trahearne have failed to speak but I’m not sure if any of the order leaders failed. I know some didn’t have moving lips, but I think I remember once or twice they did? That I can’t be sure of.
Still has the subtitles so it’s really just odd, not annoying or gamebreaking. It’s only in the cutscenes for me.
I’ve been getting a LOT of missing voiceovers lately, and it seems random. I’m starting to think one of the patches made the voiceovers buggy. About half of my personal story dialogues are missing. I didn’t have a single voice issue until last week.
I just remade a human, commoner/circus storyline, and before I had all the storylines, but last night, got to level 7 and all the personal storylines for the NPCS were mostly missing. I have reported this in game and gave more specific examples in game, but thought I would post this here as well.
Thanks for the information, everyone! We’re continuing to investigate this issue, but haven’t been able to consistently reproduce it on the noted story steps. One of our first suspicions is that it could be related to lag causing the audio not to play.
Can anyone verify whether you’ve also noticed lag coming up more often? Thanks again!
cant be lag, if your trying to reproduce it make a new sylvari character every time the frist line from caith wont play then after you get out of the dream the guy that talks to you and that frist scout near your location have no audio as well.
Just to add my 2 copper, my wife and I have been playing through her Silvari story line. Both machines are running via the same router and both of us have the same dropped lines. However, and this is something that may have been missed, it’s not JUST the audio that isn’t playing, it’s the facial animations. The Text is on screen, and the characters do the “living shift around” stuff, but no lip movement. The odd thing with us last night was it happened to be BOTH lines from the Pale Tree that got clipped, the one that starts the cut scene and the one that ends it. All of the rest of the line in that scene were just dandy (and I can’t tell you the name of the mission, it was 9 pm and my memory is garbage, but it was the one you encounter at level 26, just before you pick which of the three orders you want to work with). Anyway, hope this helps to isolate the issues.
Having this too, has happened on all my story quests from level 76-ish through to 80.
It consistently goes silent for the first line in every cinematic, and then (what seems to be) every first line of a different character speaking.
No lip syncing, no voice, just the subtitles.
Had no issues before one of the more recent patches.
I am also experiencing the missing audio on most of my level 11-14 storyline quests as a Human (Noble) Elementalist. I never had a problem until the most recent update. It seems that only the NPCs are affected – my character always speaks but the NPCs (specifically Thackeray/Countess Anise/Captain Tervelan in this case) just stand there and nod. Their lips don’t even move. They will maybe speak one line out of an entire conversation.
I haven’t noticed ANY lag. I thought maybe it was related to running Spotify in the background, but closing the app didn’t help at all.
Thanks for the information, everyone! We’re continuing to investigate this issue, but haven’t been able to consistently reproduce it on the noted story steps. One of our first suspicions is that it could be related to lag causing the audio not to play.
Can anyone verify whether you’ve also noticed lag coming up more often? Thanks again!
Well, I can consistently reproduce it by creating a norn and talking to the first story npc that tells you to go hunt something. The very first line you get is not voiced at all. Her lips are not moving either. It’s been exactly the same since the last patch. No problems before that.
When running in a group helping each other with the storyline quests, we’re all in vent, and we all have the same missing audio. It’s not machine/network specific, we’re all over the county using different computers, different ISPs, etc., and all have the same missing audio during the face-to-face dialogs.
