We have indeed noticed performance issues on the latest release.
We performed optimizations on our post processing effect pipeline, which were released on Wednesday. Our guys also put a lot of hard work optimizing the new camera collision code. These changes were released yesterday.
Although these changes have improved performance we still haven’t solved the issue you guys are experiencing.
We have top men working on it right now! we will get to the bottom of this!
Thanks you guys for your patience.
Thank you for this update, and the link.
“Be angry about legendary weapons, sure, but what about the recent drought of content?”
-Mike O’Brien
Because we can’t be angry about both?
We have indeed noticed performance issues on the latest release.
We performed optimizations on our post processing effect pipeline, which were released on Wednesday. Our guys also put a lot of hard work optimizing the new camera collision code. These changes were released yesterday.
Although these changes have improved performance we still haven’t solved the issue you guys are experiencing.
We have top men working on it right now! we will get to the bottom of this!
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
they are apparantly working on the issue but it isntfixed yet.
Do they actually know what went wrong or are they still just hitting the off switch on fun things while thinking they have superior intelligence?
I have no idea.. I just know they are working on it, dont know when it will be fixed or anything.. maybe it will be fixed in 6months, maybe tmrw, but I’m pretty sure it wont be fixed before the next few days/weeks lol
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
thank you for the update, i hope you can get to the bottom of this all soon and give us a fix, as its now been 4days ive been unable to play the game :P
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
Please let us know how many time you’ll need for fix this or if you think that you can fix this 100%…
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
Please let us know how many time you’ll need for fix this or if you think that you can fix this 100%…
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
You may have a ‘great’ relationship with them, but like any API developer it will only last so long. And they did pull 1.x from support, source below. (Just something you guys should put on the sticky Note of ‘Things to worry about’)
Until June 2014 we released 42 new updates of the SDK with dozens of new features and improvements. All planned Coherent UI 1.X features are now fully implemented.
Coherent UI 1.X has reached a point where it is impossible to add new features without breaking the existing API. That is why we have created a new product – Coherent UI 2.0 that adds new features and comes with a new pricing model.
Coherent UI 1.X will be fully supported until the end of 2014 and all clients will continue to receive the same support, help, and fixes from the Coherent Labs team, however it won’t be offered for purchase anymore. Users can continue to safely use Coherent UI 1.X as long as they like and count on the support they are accustomed to.
Our brand new product – Coherent UI 2.0 adds new features, a new pricing model, and is the current main product developed by us.
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
You very well may only use Coherent UI for the Web based stuff. We only have your words to take on it. But the issue remains that the UI takes 20% – 30% GPU power to display (See my Attachment here). And on EVERY ONE of my machines I am seeing a FPS loss take a hit for each UI window that is open, cumulatively.
Screenshots show what I am talking about.
3rd Screenshot is with Guild management, PVP window, WvW window, and Inventory Window, and Options. Compare the 3rd screenshot to the 2nd screenshot and youll see what I am talking about here, GPU Utilization% as well.
Screenshots are from my i7-4790K@5ghz and Dual 290’s (SLI disabled for screenshots)
I am seeing this exact same behavior on my other systems, and only my R9 290 and HD5870M systems are running Omega AMD drivers, the rest are on 14.4version 2 still;
Other systems;
i5-4670K@4ghz and single R9 280x
i7-920XM and HD5870M
i7-2630QM and HD6770M
i3-2120 and R7 260x
There’s a lot of programmer talk flying around I do not understand..lol I’m glad to see we have some responses even if it’s not really any news. I just wanted to report in that the issue remains unresolved for myself as well. I’m pretty bummed to miss out on WvW reset and wish this hadn’t taken three days to even acknowledge. Regardless what’s done is done. I realized I never shared my specs, but not sure that it matters since it’s obviously no on our side. Still, here they are:
Intel i7 3770 3.4ghz
8gb DDR3
AMD Radeon HD 7500 series
Not the newest tech, but not bad either. I always ran on minimum and had no problem with 60+fps in LA. Now of course 24 give or take with no windows open. 45ish with UI disabled.
I dont understand anything anymore, are they working on the issue ? or not ?! wtf
They are working on the issue. But it will be a while before we are given a fix. Something changed with the UI (My guess is the high resolution Experience bar) and its causing great issues.
All we can do is give them as much information as possible about the issue as we see it and hope its enough for them to root cause the issue (replicate it) and fix it on their end to be able to deliver a fix.
I estimate 2-3 weeks before its really fixed. Which would be normal for most performance issues, game related or not (in general IT talk).
I dont understand anything anymore, are they working on the issue ? or not ?! wtf
They are working on the issue. But it will be a while before we are given a fix. Something changed with the UI (My guess is the high resolution Experience bar) and its causing great issues.
All we can do is give them as much information as possible about the issue as we see it and hope its enough for them to root cause the issue (replicate it) and fix it on their end to be able to deliver a fix.
I estimate 2-3 weeks before its really fixed. Which would be normal for most performance issues, game related or not (in general IT talk).
There is no “make fixed” button for these problems and they can’t just put more people on the problem, because not every dev in the office knows the UI code..
So, chill out and take the time to a) play other games, they need your love too, b) upgrade your PC or c) watch woodenpotatoes videos and do some theorycrafting,
And if you are a programmer on here, giving their team trouble..shame on you. May a thousand customers call you on Friday at 4:59pm asking for out of scope changes.
There is no “make fixed” button for these problems and they can’t just put more people on the problem, because not every dev in the office knows the UI code..
So, chill out and take the time to a) play other games, they need your love too, b) upgrade your PC or c) watch woodenpotatoes videos and do some theorycrafting,
And if you are a programmer on here, giving their team trouble..shame on you. May a thousand customers call you on Friday at 4:59pm asking for out of scope changes.
Also, only reply to this thread with worthy information. Posting useless info like you just did doesn’t help the issue at all, just clutters this thread even more.
I really wish the players would only post if they have something to add to this thread. Complaining is not adding, nor is asking ‘are they working on it’.
I really want the Devs to be able to point back to this thread for information to assist them on fixing this issue. Having many useless posts really prohibits that from happening.
So before the recent patch today, I thought the fps drop when checking scoreboard in sPvP/Pressing “B” was fixed. The patch today brought back the fps drops, and it’s frustrating again.
#MostTeamQueueWins before December 2nd, 2014 Patch
[NA]Rank 71 before April 15th, 2014 Feature Patch OG Moltres, 10k Champion Brawler, Team PZ http://www.twitch.tv/yourfriendmarvin
So before the recent patch today, I thought the fps drop when checking scoreboard in sPvP/Pressing “B” was fixed. The patch today brought back the fps drops, and it’s frustrating again.
For me, since I downloaded the patch, I can’t play! Literally!
When I try to log on one of my characters, my screen starts turning on and off rapidly and switchs between the different applications that I have open (like if I was using Alt+Tab) and I loose control! I am forced to shutdown my computer because I’m afraid my graphic card is gonna get an epileptic seizur!
For me, since I downloaded the patch, I can’t play! Literally!
When I try to log on one of my characters, my screen starts turning on and off rapidly and switchs between the different applications that I have open (like if I was using Alt+Tab) and I loose control! I am forced to shutdown my computer because I’m afraid my graphic card is gonna get an epileptic seizur!
Seems that the last update introduced some bad code into the core interface and|or engine in anticipation of HoT and that we will be stuck with outstandingly poor performance until it get optimized.
Seriously considering the low level of details of this game at the lowest settings it is outrageous that I am getting only 17fps on a 2014 computer with 16 gigs of ram, i7, ssd and 1gb video ram; when I was getting 45fps before the update.
I’ve dropped 30 FPS since the fov update. Same as everyone else the lag subsides when I hide the interface. PVP is next to impossible until this is fixed. post haste pls anet.
So before the recent patch today, I thought the fps drop when checking scoreboard in sPvP/Pressing “B” was fixed. The patch today brought back the fps drops, and it’s frustrating again.
Different problem wrong thread.
Similar FPS problem, thread has more concern so I posted here because it is an FPS drop that is just as severe.
#MostTeamQueueWins before December 2nd, 2014 Patch
[NA]Rank 71 before April 15th, 2014 Feature Patch OG Moltres, 10k Champion Brawler, Team PZ http://www.twitch.tv/yourfriendmarvin
wow such a big thread… I’m experiencing horrible lag as well since i updated the most recent patch. I was in a PvE map when i patched through, and said wow either there is a huge zerg on this map or?? So i left the map and went to hotm and just as bad lag. I Normally run 50ish fps i use razor game booster to boost my fps by like 10, so then i normally run 60 fps) , but since the patch i cant even break 30. Using tonics, abilities or even moving, causes lag. I want to think its the new beta camera options. I tweaked them to see if that’s the problem but nothing changed FPS wise… I literally haven’t played in a week, i come back today thinking this lag had gone away and its still bad. I have checked every possible thing, from task manager, tweaking graphics to lower settings, to re downloading the client. To no avail…
wow such a big thread… I’m experiencing horrible lag as well since i updated the most recent patch. I was in a PvE map when i patched through, and said wow either there is a huge zerg on this map or?? So i left the map and went to hotm and just as bad lag. I Normally run 50ish fps i use razor game booster to boost my fps by like 10, so then i normally run 60 fps) , but since the patch i cant even break 30. Using tonics, abilities or even moving, causes lag. I want to think its the new beta camera options. I tweaked them to see if that’s the problem but nothing changed FPS wise… I literally haven’t played in a week, i come back today thinking this lag had gone away and its still bad. I have checked every possible thing, from task manager, tweaking graphics to lower settings, to re downloading the client. To no avail…
You need to wait until they fix the issue, but it will take a while.
Support said me again today that they are working on the issue, but they have no idea about when it will be fixed
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
I do not believe its the game engine as much as I feel its related to the CoherentUI.
If you disable the UI the game runs normally, even on max settings. Its really as simple as that. As you open more UI windows the FPS drops even more. Open inventory, get a FPS drop of 5-7, open the Guild Panel, FPS drops by 5 more, Open the WvW Panel, more FPS drops. Also, There is something going on with the UI that is driving the GPU usage up by at least 30%
Oh yea right lol
As Felipe mentioned, we only use CoherentUI to display the gem store, currency exchange, and trading post. All other UI is using an in-house UI solution. The vast majority so far appear to have performance issues unrelated to that dialog.
Also, Coherent dropped support for the 1.x builds at the end of 2014. You are using 1.8.×.x in GW2, which is not fully supported anymore. If you are tacking on UI changes that ‘breaks’ the API Coherent isn’t going to help you guys with it unless you are running a 2.x Build from them.
That’s not really true. We have a very good relationship with Coherent, and have received great support when needed (including this year).
Wonder how many purchasers of the expansion this patch cost? I’m expecting it to be absolute chaos upon unleash after this catastrophe, hope I’m wrong though.
