Issue Reports: Heart of Thorns [Merged]

Issue Reports: Heart of Thorns [Merged]

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Posted by: lorephoenix.9185

lorephoenix.9185

Please fix the trait line for elites. I’ve looked at all of my toons and the Elite trait line is missing. Somehow someway my element elite trait line popped up after 3 weeks of not being there. PLEASE FIX IT FOR NEXT UPDATE.

You can only access it on the bottom panel. Its got a slight gold box around it

Out of darkness, light.

Necro/Reaper, Rev

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Posted by: lorephoenix.9185

lorephoenix.9185

I can’t choose tempest spec for Ele, but I got 30% of tempest skills discovered

http://imgur.com/dddtux4
http://i.imgur.com/rFIRKxm.jpg

Again. Try accessing it on the bottom panel. Clearly this needs to be made more obvious to players.

Out of darkness, light.

Necro/Reaper, Rev

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Posted by: Gaab.4257

Gaab.4257

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Posted by: operator.4792

operator.4792

SPOILER AHEAD

After finishing it on 2 characters I tried the last part of the HoT personal story three times with another one:
1) Disconnect when Mordremoth was at 50%.
2) & 3) So, 2 tries in a row, when I defeated the Pale Tree, she vanished and clicking the portal did nothing. Seems, that other players got stuck this way in the instance too.

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Posted by: Chechi the Warlock.5938

Chechi the Warlock.5938

I don’t know if somebody pointed it out (I couldn’t find it anywhere on this topic), but I think one item in “the north wind” collection, the tempest’s weapon collection, should be “Tempest’s loop”, the shoulder-piece you get for completing the tempest elite specialization (as is with all other professions’ collections).
Instead, a duplicate of the machined warhorn, the last piece of the collection, is shown.
The description does describe the Tempest’s loop item, but it’s not unlocked when you get it.

Hoping you fix this soon!
Thanks

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Posted by: techfire.8364

techfire.8364

The longest I have been able to play HoT with out the client crashing is about 30 min most of the time it crashes about every 10 min. It also crashes while playing base ontent as well but not nearly as often its bery frustrating and makes it hard for me to actually enjoy the content

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Posted by: Waynojax.5380

Waynojax.5380

Please let me add my name to the list of disappointed MAC users who play this game on Mac instead of Windows. Game crashes and errors that result in lockup the screen. Very disappointing to be a member of a good guild and not being able to join in.

Playing on a new Quad-core 3.7 Ghz Xeon E5 Mac Pro, AMD FirePro D300 2048 MB video with 12 GB 1866 MHz DDR3 ECC of ram. Not a shabby machine by any means, but very disappointing that I have to turn all my video selections to the lowest settings just to be able to solo. Group events with many video details cause a crash every time. I usually get the error 00000005.

I don’t want to spend the money for a copy of windows, another HD for windows etc. I shouldn’t have to is really my point.

Fix it or abandon it. Quit taking no action as your solution to the problem. We expect and deserve better. Or, we will leave and spend our money elsewhere. Up to you.

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Posted by: Raid.4035

Raid.4035

i have two problems. One I used a teleport to friend in the new HoT area and it consumes 2 of my stones instead of one. Two after the release of the 64bit my ping in the new areas rise to 700+.

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Posted by: Sckhar Shantallas.6194

Sckhar Shantallas.6194

Golden Fractal Relic BUG

The description of this item says: Place four golden relics in the Mystic fractal Forge to receive the gold fractal weapon.
As you can see in the screnshot, the “Forge” is not enabled when placed 4 relics.

Attachments:

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Posted by: Radu.1693

Radu.1693

Crashes.

I’ve been playing this game since before release and have never seen so many crashes. Now every time I try to run a HoT meta the hardest part is just staying in my map.

Sometimes crashes will actually allow me to continue playing. The gw2.exe has crashed message will appear, but I will still be able to play the game. The game only actually shuts down when I try to get rid of the error pop up.

Other times it just locks up completely.

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Posted by: Shanaeri Rynale.6897

Shanaeri Rynale.6897

Guild Leader of DVDF www.dvdf.org.uk since 2005

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Posted by: FrostGuy.7524

FrostGuy.7524

Sage Manssir fails to complete the event. It just stays at 60%
I sent an in-game bug report as well.

Attachments:

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Posted by: The Kill Joy.3216

The Kill Joy.3216

I have to report a bug concering the achievement “no mask left behind”. I triggerd all 25 masks however I still miss one. When I go to the indicated location I cant activate the mask cause i already triggered it.

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Posted by: iozay.6358

iozay.6358

There are regular disconnects which pretty much removes you from the map(In story or a meta-event). This can be extremely frustrating when you are almost at an achievement or at the end of a mission – I had it happen multiple times to me.

My suggestion is to create a “save state” for all players that they can use to reconnect to, for example – People should be free to re-enter an instance(When playing a mission) where they are removed from due to an error in the same state as it crashed.

Plus people should get a “reserved” spot in the Map after they crash.

Those instances/reservations don’t have to be saved until the end of time – 5 minutes should be enough to do the trick

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Posted by: Merrydew.4079

Merrydew.4079

Heavy Supply Bags for Guild Hall construction.

There are no level 80 Centaurs in the new WvW maps; so where do we find them?

Edit to post picture of need:

Attachments:

(edited by Merrydew.4079)

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Posted by: KuriBunny.3657

KuriBunny.3657

I really hate the new format of making you start a fight all over in the final battles. If you can’t let us pop back into the fight and continue where you left off it would be nice to at least have a repair anvil or something waiting for you when you are ported out. It feels like a ploy to make us buy instant repairs…

BUT AT THE VERY LEAST – If we have to start the fight over can the stage be reset also? Because having the rifts spawn in mid air really sucks.

I understand it’s supposed to make it more of a challenge or whatever… But I’ve experienced a ton of glitches in the new area and story (not to mention the many game crashes). I enjoy many of the new features but i’m getting really tired of having to restart my game, instance, story etc. countless times because of stupid buggy issues.

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Posted by: Dark Blue.4530

Dark Blue.4530

I just can’t believe how soul destroying that was. Finally get to the last battle of Dragon’s Stand after many many tries, only to dc and miss everything.

After all those times I’ve joined the map and for it to not even start due to a lack of people or not enough time. All those times of failing to get the 3 towers down because people didn’t understand what to do, or again, not enough time. After all the other dc’s at bad times, like when my guild claimed the hall and most of us were knocked out of the game. After saying to people how good this game is and defending it against those that have found fault with it. I’ve just had enough.

I even tried using the 64 client as a few people said it solved the dc problem. So not only do I find it still happens, but I now get really bad lag during combat. Good job on that one.

I need a break from this. I hope you get the game fixed, or at the very least, playable, while I take one.

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Posted by: SoulSin.5682

SoulSin.5682

I really hate the new format of making you start a fight all over in the final battles. If you can’t let us pop back into the fight and continue where you left off it would be nice to at least have a repair anvil or something waiting for you when you are ported out. It feels like a ploy to make us buy instant repairs…

BUT AT THE VERY LEAST – If we have to start the fight over can the stage be reset also? Because having the rifts spawn in mid air really sucks.

I understand it’s supposed to make it more of a challenge or whatever… But I’ve experienced a ton of glitches in the new area and story (not to mention the many game crashes). I enjoy many of the new features but i’m getting really tired of having to restart my game, instance, story etc. countless times because of stupid buggy issues.

I get the feeling man, I get the feeling.

Attachments:

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Posted by: neuroquila.4137

neuroquila.4137

Glitches? I got you covered and throw in a short clip on how to do proper science in the lab of Rata novus

I messed up the encoding but it’ll do for demonstration…
https://youtu.be/xtp7FBdReuE

We found several glitches/map bugs and were even able to skip huge parts of story missions due to that but also were able to break some of the quests by looking around in search of secrets and the-like…

(edited by neuroquila.4137)

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Posted by: lucied.7526

lucied.7526

in the asura home instance when you have all the ore nodes once you unlock the aurilium one it stacks with the mitril so you lose the aurilium one

Tristana Bloody Arms (ARMS)

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Posted by: SoulSin.5682

SoulSin.5682

I surrender to mordy.

Last fight is straight of impossible because of all the bugs.

- Platform simply destroys itself outside the AoE event. This usualy ends with a floating rift that you can do anything about.
- Platform isn’t destroyed but no NPC can step on it because they “recognize” it as destroyed.
- The timing of the Glider is TERRIBLE. Those air currents MUST launch you higher. If the glider doesn’t open on the first try, you will get on a infinite loop of Launch-gets damage-fails to open glider-fall, launchs-gets damage-fails to open glider until death.
- Sometimes the air current launches you instantly, sometimes you have to press F, what gives?
- After too many retrys, the AoE event will bug and Mordy will throw rocks right on the first round. I you happen to survive the first 2 AoE’s, you will enter the final phase of the fight without having all characters. What happens is that they will still appear and you will have to deal with another floating Rift issue because of it.

There is also:
- Pale Tree damage is simply to high, squishy classes get one shooted making the last phase of the fight a real nightmare.
- Carnach HP is too high, the fight is simply to long because of it. Also the shield at the end of the fight has terrible timing, took minutes to finally get past that phase.

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Posted by: mohrale.6410

mohrale.6410

Machined Weapon Cores ( http://wiki.guildwars2.com/wiki/Recipe:_Machined_Weapon_Core ) reward from the final mission put nothing into my list.

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Posted by: Laniya.9520

Laniya.9520

Still locking up and crashing. Downloaded the 64 bit for the windows machine. Doesnt make any difference. Mac and Windows does the same. With all the small updates I keep hoping there will be a fix. Doesnt seem like any is in site. Its gotten so bad I can’t even play in events in HoT. Old maps seem fine, but HoT….bad news. Can’t glide to get points the lag is so bad. When are you going to fix this issue Anet?

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Posted by: Laniya.9520

Laniya.9520

Also I purchased a recipe for Superior Rune of Tormenting from the TP. Double clicked it in my bag and it says I learned it. However, it does not show up in the crafting window anywhere. checked Armorsmith, Just not there. Looked in other professions, not there. Must be a bug, never experienced that before. (i purchased it twice cause i thought i made an error.

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Posted by: Laniya.9520

Laniya.9520

Please let me add my name to the list of disappointed MAC users who play this game on Mac instead of Windows. Game crashes and errors that result in lockup the screen. Very disappointing to be a member of a good guild and not being able to join in.

Playing on a new Quad-core 3.7 Ghz Xeon E5 Mac Pro, AMD FirePro D300 2048 MB video with 12 GB 1866 MHz DDR3 ECC of ram. Not a shabby machine by any means, but very disappointing that I have to turn all my video selections to the lowest settings just to be able to solo. Group events with many video details cause a crash every time. I usually get the error 00000005.

I don’t want to spend the money for a copy of windows, another HD for windows etc. I shouldn’t have to is really my point.

Fix it or abandon it. Quit taking no action as your solution to the problem. We expect and deserve better. Or, we will leave and spend our money elsewhere. Up to you.

I have a Mac too with 16 G Ram and 1G VRam, 1T HD having the same issues. I am so frustrated I dont know what to do. This is the main game I play, have a guild of nice folks i like to play with, and cant play. I also have a copy on the PC side of my mac. At first I thought this was running better, but tonight has been the cherry on top. I cant even play 15 min without a lock up or a crash. Im really tired of it.

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Posted by: kimoulys.6234

kimoulys.6234

Please fix the trait line for elites. I’ve looked at all of my toons and the Elite trait line is missing. Somehow someway my element elite trait line popped up after 3 weeks of not being there. PLEASE FIX IT FOR NEXT UPDATE.

You can only access it on the bottom panel. Its got a slight gold box around it

smh…. incorrect! You first need to have elite trait line selected before you can enable skills and weapons for the elite specialization. The bottom panel will not load the new skills without an elite trait line active. I have 5 80 lvls with elite skills train but only one with an elite trait line I can select. This is why the elite skills and weapons don’t work for some of the players on this tread. They can not load the elite trait line because it doesn’t show up!!!

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Posted by: leftyboy.9358

leftyboy.9358

Iv’e been experiencing an immobilize bug since HoT released. Character I’m playing is necro reaper. Seems to happen mainly after I dodge while using greatsword. It’s kinof a bad one to have. Have actually died bc of it on occasion . Just tonight alone it has happened about 5 times and lasts for around 5 sec each time. character just completely freezes in place.

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Posted by: kimoulys.6234

kimoulys.6234

I can’t choose tempest spec for Ele, but I got 30% of tempest skills discovered

http://imgur.com/dddtux4
http://i.imgur.com/rFIRKxm.jpg

Again. Try accessing it on the bottom panel. Clearly this needs to be made more obvious to players.

https://forum-en.gw2archive.eu/forum/support/bugs/Issue-Reports-Heart-of-Thorns-Merged/page/47#post5698415

deselect your elite trait line on your toons and try loading elite skills on the bottom panel. There is a shiny nickel in it for you if you can get it to work.

And take lots of screen shots or it didn’t happen.

(edited by kimoulys.6234)

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Posted by: Laniya.9520

Laniya.9520

not a big bug but,
minis check box keeps uncheking.

Same with mine.

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Posted by: Elunarie.9283

Elunarie.9283

Living Story bug. This has occurred because of a change to arrow carts for Heart of Thorns wvw. In the Living Story Trouble at Fort Salma, the arrow cart is affected by the new line of sight rules.. and cannot be used to hit the mordrem attacking the gate.

// Bathea Havocbringer \\

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Posted by: Anarca.7236

Anarca.7236

HoT maps completion not giving rewards to those with 100% central tyria explored. Completed VB to discover tons of people reporting the same problem here on the forums.
Also Elementalist second scepter ability is vanishing when you dodge after casting it. Not sure if it is intended.

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Posted by: Arro.6852

Arro.6852

Just finished Verdant Brink map completion, didn’t recieve any reward. 100% Central Tyria explored on that character. Rewards seem to work for those without 100% in Central Tyria.

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Posted by: Voltrix.9364

Voltrix.9364

Unlocked the Guild Hall background music feature, and the Rata Sum song and the Grove song are exactly the same song.

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Posted by: Vettexl.9726

Vettexl.9726

100% completion in Auric Basin after 100% Tyria completion, no reward completion (just like Arro.6852 above me)

http://i.imgur.com/RlVMbv0.png

Which also means I can’t get “Guardian’s Cache” for Ydalir

Attachments:

(edited by Vettexl.9726)

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Posted by: Wolvenford.4153

Wolvenford.4153

HoT Bug: Spoilers.

Act 4 of Heart of Thorns: Bitter Harvest

If you didn’t make the jump on top of the Helix to the top platform where Corrupted Faolain was, your character will glitch through the platform. Please fix this.

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Posted by: TBW.9486

TBW.9486

The ‘Peer Review’ achievement is unattainable, as the first page you’re suppose to interact with at the bottom of the jumping puzzle is, well, not able to be interacted with.

http://i.imgur.com/92njtax.jpg

As you can see, it’s showing me having the ability to do it, but, as you can also see, there’s no interact button despite standing right on top of it.

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Posted by: Feral.2930

Feral.2930

due to a glitch in sparkfly fen I Lost all of my heart of thorns exploration but for skill points and mastery points last week, will i ever get it back? i had %100 verdent brink and got no reward either.

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Posted by: Brotaria.5048

Brotaria.5048

*Stuck in Prologue*
I just want to remember that this bug still exists.
In my case, it started with an update while playing new story with my guard. i finished the second storymission. Normally I would have been spawned at the beginning of Verdant Brink, but because of the update my client restarted. After rejoin, I’m stuck and my story tells me, what to do for third mission. @_@
Feels lonely, when everyone runs to next mission and I’m only able to wave them goodbye.
Tried everything to get out, but really nothing helps.
Hope this will be fixed soon :(

Attachments:

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Posted by: Blaeys.3102

Blaeys.3102

Players still aren’t receiving rewards for completing guild missions.

Also, scribing seems to cap out around lvl 150 due to items missing from the game.

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Posted by: Clunkety.9526

Clunkety.9526

been 15 days since my first and last request for assistance regarding the crashing during download of the HoT patch, as my notable stream of error reports submitted as per the devs’ own setup indicates the error has not been fixed, I have tried repairing the files manually as suggested on another part of the forum (dont ask where, two weeks is a long time and I dont keep records), Ive tried removing a browser add on which is noted to cause issues with the game, and I have tried waiting for email response. Now im attempting to reinstall the whole lot from scratch and see what happens, though looking at the size of this forum page on bugs im not getting my hopes up just yet regardless if it “works” or not… more to follow on that.

Come on arenanet, this is daft. I recognise you are busy now recognise that i am a paying customer with a faulty product and asking for assistance (yes im playing that card) i havent been rude but you have been ignorant. This issue has been here for long enough for you to know about, and as it hasnt been fixed directly there must be a work around, isnt it common decensy to use the database you keep your error tickets in to email the people who have had this problem exactly how to fix it, instead of leaving them to do it alone or dredge through the forums blindly in hope of stumbling across the answere? I just hope the re install works as i wont be trying a third time.


  • Crash <—*
    Exception: c0000417
    App: Gw2.exe
    Pid: 8048
    Cmdline:
    BaseAddr: 003A0000
    ProgramId: 101
    Build: 55043
    Module: LavasoftTcpService.dll
    When: 2015-11-09T15:02:33Z
    Uptime: 0 days 0:01:28
    Flags: 0

the re install did not work, pity… ah well, thats me done. bye bye, ive no use for a broken product with no assistance.

(edited by Clunkety.9526)

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Posted by: Cynar Valdyr.7854

Cynar Valdyr.7854

This has probably been reported numerous times, however I just wanted to throw this out there. I recently completed Verdant Brink with my Engineer and Necromancer; my Engineer was given his map completion reward (Engie Cache and all), however my Necromancer was not.

In non-official forums I have found others with the same problem, and it appears that any character that has 100% map completion in Tyria is unable to receive map rewards in any other maps. Since 6 of my 8 pre-HoT characters have 100% completion, that’s definitely a big problem for me. It’s currently impossible for me to get any of their Elite Specialization collection weapons. Thankfully I heard about the bug and stopped running Tyria with my Engineer @ 95%, however I am still rather annoyed.

Attached is a screen shot taken with my Necromancer showing 100% Verdant Brink completion and no Necromancer’s Cache.

I really hope this can get fixed soon. Some skins in the specialization collections are among the coolest in the game in my opinion, and I can’t get 2/3 of them as things currently stand.

Attachments:

(edited by Cynar Valdyr.7854)

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Posted by: Tisis.5391

Tisis.5391

Pact Tyria Mastery Points are missing from the Hero Achievement panel for Story and Order related Achievements. There are Mastery Point Rewards for achievements that were done prior to HoT, but none for things that are completed after HoT.

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Posted by: reaperconcepts.3786

reaperconcepts.3786

I’m trying to buy HoT and everytime I do it says try again later and I have done that mutiple times and hasn’t worked just wondering if that a bug and getting fixed? I woukd sure love to be HoT right now

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Posted by: Lakanna.2073

Lakanna.2073

Crashes. Multiple crashes each say, usually after playing for a while. This means losing any and all progress on the maps that take hours to do. It’s frustrating to be 3/4ths of the way done with the Patriarch and lose all progress. Or to have 200% because you stuck with one outpost for an entire day cycle, just to be DC’d and the servers can’t remember that you just spent all that time on something. Can we PLEASE at least get a timeout where it remembers our progress for a few minutes in the event of a DC? I really don’t expect the memory bugs to be fixed, they’ve been in-game forever now.

“entitled”: Ad Hominem fallacy condensed to a single word.

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Posted by: Effsee.1583

Effsee.1583

Verdant Brink Map completion didn’t give me any reward.

Last story quest of HoT is not doable for me, too many bugs, I’ve been trying it’s been two hours now. SPOILER AHEAD First it’s the rifts opening in the middle of the sky, where I can’t reach them, then I can’t take flight with my glider, then updrafts don’t work. At this point I’m trying to do it with a friend and I die because once again updrafts didn’t work and get stuck on the spawn platform and he crashes, I remain stuck on that platform with no option to retry or anything (of course he can’t join back) so I have to start over once again.
I don’t know what to say, I’m so disappointed.

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Posted by: RustyMech.9876

RustyMech.9876

“Crystallized Cache Seeker” achievement is not updating when you open the crystallized supply caches.

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Posted by: Arrowmaster.7194

Arrowmaster.7194

Shipwreck Peak Waypoint not enabled or visible?

Using my new L80 Revenant, after successful completion of 1. Prologue: Rally to Maguuma (and the following chapter 2. Torn from the Sky), I was about to progress 3. Establishing a Foothold, when GW2 crashed.

On reloading it, and that character again, I was at the Camp Resolve Waypoint in The Silverwastes, but could not “Return to the jungle” as in the chapter, as on my map I have no Shipwreck Peak Waypoint enabled (or even visible) in Verdent Brink.

I have tried nearly everything to try to overcome this problem, which is preventing this character progressing with the Heart of Thorns storyline, without success.

Things that I have tried include:

1) Successfully completing 1. Prologue: Rally to Maguuma on a different L80 character (which gave me the Shipwreck Peak Waypoint), actually followed by 2. Torn from the Sky, then after gaining my first Mastery point and using it for Glider Basics, 3. Establishing a Foothold. Problem is, after switching back to my Revenant, I still do not have the Shipwreck Peak Waypoint.

2) On my Revenant, I have tried very hard to reach the green swirl that is showing in The Silverwastes, but it is at the far side of a cave that you can only enter after certain events have occurred. I have thoughly explored the whole area, with all items complete except one underground POI which I have not found a way to get to yet, but after the Meta Events I did get to the underground cave “The Labyrinth” and to the POI in the middle, where I opened the chest. I tried several times to get to the green swirl at the far side, but died each time and was then kicked out of the area when the event reset.

3) I thought I might try to restart the whole Heart of Thorns storyline from the beginning, using my Revenant, but it does not appear to be possible to do that? If you select 2. Torn from the Sky you can click “Replay This Chapter”, but that does not help. If you select 1. Prologue: Rally to Maguuma, there is no option to replay it.

I am attaching a snapshot of the map as seen by my Revenant.

I really hope someone from ArenaNet (Gaile?) could tell me what I should do?

Should I enter a support ticket on this issue too? <- – - (not necessary now)


UPDATE

Well, I managed to fix the problem, with a little help from my friends, so I thought I would update this post to say how, as it might help someone else.

Basically, I whispered an old friend who had joined another guild which has Gilded Hollow as a Guild Hall. I joined his guild, went to his guild hall and then attempted to run to the Shipwreck Peak Waypoint from there.

After getting to the Surface Tunnel Waypoint, I left the GH, and was initially stuck as I could not enter the forgotten city door, but after talking to the NPC outside I got out into Auric Basin proper. A guild member showed me the way to the portal into Verdant Brink so I went through to get to the Treacherous Path Waypoint.

I was intending to the run all the way to the Surface Tunnel Waypoint, but was ambushed on the way there and died. On doing M to view the map, I was delighted to see the Shipwreck Peak Waypoint, so map travelled there. I was able to do the 3. Establishing a Foothold quest and now have 4. Jungle Provides active.

I am attaching another snapshot to show where I am now, plus my markup of basically how I got there! There was obviously a bug, but fortunately I have overcome it (with help from friends). I am enjoying the new storyline and love the gliding, even with the basic skill

Attachments:

Guild Leader of The Flan Empire [FLAN] – Crystal Desert

(edited by Arrowmaster.7194)

Issue Reports: Heart of Thorns [Merged]

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Posted by: Rhea Ravenseeker.7105

Rhea Ravenseeker.7105

Prisoners of the Dragon story achievements still bugged. Refer to thread on topic.

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Posted by: KLC.6304

KLC.6304

Verdant Brink map completion for two of my characters, no rewards were given to me on either character.
Had map completion for Tyria on both characters before Hot expansion.

I expected for expansion and seeing the little chest icons next to the map completion on the drop down or map screen, that we would be receiving them again.

I hope we still will and that having mine done now, will still receive a chest reward or something.

Issue Reports: Heart of Thorns [Merged]

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Posted by: Quae.5431

Quae.5431

My storyline is bugged in the last step of the “Strange Observations” story (where it wants you to “share the news” with your team). I went the wrong way at first (missed the little hole you go through to get to the group) and went all the way back down to the bouncing mushrooms and ended up just underneath the group. Taimi popped up with the rest of the team, so when I came back around (the right way) she was already there and nothing happened. Could not advance the story. I found another thread where other people reported having problems with this part of the story, though for different reasons.

I also completed the Verdant Brink map and got no reward. I had 100% map completion prior to HoT release.