Issues with getting in dungeon instances
Yesterday my party tried to enter AC story. At first, we find ourselves in 5 separate instances. Then, we tried to re-enter dungeon, but just couldn’t walk into.
Salvia Splendens – Sylvari Necromancer
we can’t enter as a party at Citadel of Flames exploration mode at Devona’s Rest server.. we hopped servers and it seem to work at every server we hopped to … Only at Devona’s Rest we experienced and still experiencing this problem .. please do something about this… thanks
we can’t enter as a party at Citadel of Flames exploration mode at Devona’s Rest server.. we hopped servers and it seem to work at every server we hopped to … Only at Devona’s Rest we experienced and still experiencing this problem .. please do something about this… thanks
Same with all servers.. Try entering COF or any other dungeon with a party and some cant enter at all, or some people are put in a completely different dungeon to others
TA is bugged, wont allow entry to anyone, right now we are all stood outside doing /cry. plz fix!!!!!
Yesterday we tried to enter Sorrow’s Embrace as a party (did it the day before no prob.) and the old “unable to enter same instance” bug was back to welcome us all into separate instances (we tried all the gimmicks that sometimes worked previously, but none of them helped this time).
Full party of 5, all on the same map: (not overflow), tried trough the “enter explorable” popup and going through the portal all of which ended in the same result, everyone in different instance. Tried all the gimmicks, redoing party, resetting client, changing maps via zoning and back etc.. none of them worked. There were no problems on the 9th.
Also tried helping a guildmate today with her personal story mission in the Harathi Hinterlands lvl 50 (dunno which) and i was unable to join her for help.
Server: Seafarer’s Rest EU
(edited by Kraun.2961)
We did most dungeons without a problem but yesterday around midnight (GMT +2) after doing 2 other dungeons we couldn’t get into ‘Crucible of Eternity’ (story mode, Server: Blacktide[EU]). One person could get in but no one else got the pop-up to join. when walking into the portal people got the pop-up to join the party inside but nothing happened after clicking it.
The problem persists today. We tried breaking the party up and creating it again. When joining the party again it showed the (not working) pop-up to join the party inside even though no one was inside.
Another interesting thing – we didn’t get a mail about ‘Honour of the Waves’ explorable mode after finishing the story mode though it might be unconnected. We may check another dungeon later and I’ll update the post if we do and it won’t work either.
(edited by Haros.4297)
Which dungeon?
This happened with both of our story missions that occur in the level 6-10 area near the catacombs where you have your intro to the game.
Are you joining through the pop-up dialogue or by walking up to the entry point?
Normally the one that the story instance is for walks up to the point and chooses to enter. The secondary party member receives a dialog box asking if they’d like to hop in to. We say ‘yes’ and all is good.
On our Charr characters last night, however, the secondary player never got a prompt and we couldn’t figure out how to leave story once we were in it so we had to solo and leave the secondary player outside.
How many people in the party tried creating the instance?
There are two of us in the party and we are playing from the same location/network at home. We both tried to start story instances for our individual characters. Neither of us were able to trigger the pop-up invite screen to the other.
Any other details you can provide:
My husband and I have had no trouble going into Story instances as a group for the last few days. However, playing our low-level Charr last night, we were unable to join the instance as a party.
We have not yet tried to go back to other characters and see if it is only happening on these ones. I am not sure if we were on an overflow server at the time but we are ‘on’ Sorrow’s Furnace.
(edited by Rainyadley.4630)
The citadel of flame is completely bugged as the manor a few days ago. When groups want to go into it, they are just seperated or blocked at the portal wether or not you succeeded the event to gain its access.
I am on Vizunah Square.
Haven’t been able to get into Ascalonian Catacombs now for 2 days. Are you people going to fix this any time soon? This is getting old fast, and I am about fed up with it. Dungeons for many players are currently unplayable.
(edited by Thamelas.3204)
CoF isn’t working on tarnished coast server or any server really. Just not gonna play until this is fixed. Dungeon armor is a grind and when you put something grindy in a game at least make sure it works.
Me and my friends have had the problem since a few days, can’t join any instance we’ve tried so far (AC, CM and TA).
We try to go into the dungeon, but the prompt for anyone leads to nothing and we’re left stranded. Others try to go in and get into their own instance, not together with the rest of us.
We tried to create dungeons with different leaders, walking in, going via popup and everything led to nothing at all. Sadface.
This happens on the server Desolation (EU) and we’ve tried it early in the day, at the afternoon and in the rush hour times between 5 and 8 in the evening.
Same, nobody can enter Ascalonian with the same group. Sends you to a different instance.
Twilight Arbor is still bugged today, and has been since yesterday morning. Nobody can get into the instance. It brings up the dialog box to enter the instance, but you click it, and nothing happens. Same thing was going on with Cauticus Manor last night, too. Are these issues being worked on?
It surprises me that I’m the first to post about this. Three people I know personally have had the same issue.
The dungeon is Ascalonian catacombs and it’s after you’ve completed the story mode. We’ve tried to get into the same explorable instance and been segregated for no reason from the rest of our party. Then I decided to do the storymode a second time instead (with the idea that the explorable doesn’t work) but it would only give me the option to join explorable mode at this point. I encountered this error with the pop-up box first then the entrance to AC aswell.
Finally after relogging and reforming the party, I tried to get into explorable mode again and it formed 2 instances. 1 for the first 2 members and 1 for the last three. Many reforms and retries later it then randomly barred me from joining explorable at all. Both errors were experienced with the pop-up window and the entrance.
Story mode was a lot of fun though! That’s why I was eager to try something harder
Same exact problem. This was also happening at CM. We finally all left the instance, and got dumped in the overflow. We all waited till we were out of the overflow and entered as soon as we got the popup prompt to enter the dungeon on the original server (Sanctum of Rall). This worked for four of us. The fifth finally just gave up trying and we four manned it. My game crashed/froze on the last boss. When I relogged I was outside the instance in the overflow and got no credit. Needless to say, I wasn’t happy and just shut off my PC and went to bed.
I’m not sure if this would work, but would a “Summoning Stone” inside the instance work? That way the leader could enter and just summon every player directly to them. Just an idea from an obvious former WoW player.
Examples:
Which dungeon: Majority of them
If you are joining through the pop-up dialogue or by walking up to the entry point:
Both
How many people in the party tried creating the instance:
Many of us.
Any other details you can provide
On Crystal Desert and the majority of the dungeons are broken for story mode, CM, CoF, SE, ect.
Twilight Arbor is still bugged today, and has been since yesterday morning. Nobody can get into the instance. It brings up the dialog box to enter the instance, but you click it, and nothing happens. Same thing was going on with Cauticus Manor last night, too. Are these issues being worked on?
They wouldn’t have made a special thread for us if it wasn’t being worked on. You have to think, ANet has a handful of people trying to please possibly close to a million players already, if not more. Give them time and they’ll iron things out.
Look how many pages of bug reports there are already. Imagine being one of the people working on this at ANet. This section of forums is already being poured over I’m sure. You can only eat an elephant one bite at a time.
- TWILLIGHT ARBOR;
- pop-up dialog window was only few times and not for all in my party;
- 3 of us;
- all of us have made relogs to charakter select screen and totally log-out;
- instance doesn’t work properly foe me and my party today and yesterday
every instance today not work properly
Hey
Citadel Of Flames
Tried joining both ways and no luck, guild tried with the exact same problem
There was five of us trying to enter
Was like this yesterday aswell when trying to grind tokens with my guild for the Armour need this fixed soon as possible.
Last 2 days I can’t do Caduceus Manor.
Day 1: get a group but some of us can’t enter, some enter but are in their own instance. Also, when I get the popup to join, nothing happens and you only enter you own instance when you phisicaly go to the doors. We managed to relog, come back and and get inisde, 4 of us atleast. We had to replace 5th person and replacement could not come to same instance with us. We exited, tried to reenter and we could no more get even 2 people into same instance, or inside at all. Group fel apart, I went offline aster wasintg 1 hour of trying to get inside. Also, we were comming on and off overflow.
days 2: Another group, same problem. I join group, leader finds 2 more, that makes 5 memebers, then we get invitation to zone in, I accept and nothing happens. I try to walk inside, I get in, some other people can’t get in at all. Group falls apart. I trie to enter on my own (out of the group) and I can’t zone in at all. I go to the other zone, loading screen, come back, loading screen again, walk to the dungeon doors and I get the popup. I accept and I get in. Overflow note: there was no overflow at the time.
I had no trouble with Ascalonian Catacombs, I zoned in there with 3 groups withut issues, it was last week.
P.S. Forum prewiev post function is bugged also, every line cuts off a bit of text.
I wont write a text like others, simple:
Cant play Citadel of Flame in party, only alone !!
@ Jade Quarry
- Twilight Arbor (Explorable)
- Some of us are joining through pop up, others have tried just walking through. However, some people -can- get into the instance by walking through (who have done Story mode) but they are put into different instances from each other.
- One person usually invites to the party and one person enters when we are zoned into Caledon Forest, the rest of us try to enter through pop up, and if it does not succeed then we have to relog to try again. Immediately upon relogging, we’re prompted to join the Explorable dungeon but with no progress of getting in.
- Other details : Server transferring doesn’t work, nor does relogging, nor does signing on an alternate toon and finally, remaking the party does not work. It’s like we’re all saved to an instance that doesn’t exist. For example, when 1 person enters and exits, any new people who join the party are asked to join the instance, even though no one is inside one anymore.
Hope that helps and that it’s resolved soon.
PS: I’ve tried with 3 different groups yesterday. One in the morning, one in the afternoon and again after daily restart. All have the same problem with no solution. I tried again today, no luck.
(edited by Nurse.1085)
CoF explorable mode hasn’t been working for me since 2 days ago. The problem is same as everyone says, you can’t join with your party through pop up or walking in, it just puts everyone on different instances. So I tried Ahra explorable and this time I got in a party with guys from different servers through looking for group in Lion’s Arch. The other server guys all got in Ahra but my friend and couldn’t join them. One of the guys there told me that instances haven’t been working at his server so he server hopped and it worked.
The server I play in is Crystal Dessert.
It would be nice to read some updates about this issue getting fixed soon almost 3 days at least that I know and we have not know nothing about any update
Hello Mark! I’d like to share a few issues I have had while running some dungeons.
I have had issues trying to zone into Ascalonian Catacombs since last night, both Story Mode and Explorer Mode for the past two days; and I haven’t found a way to fix it.
Here’s stuff I have tried:
+ Disbanding and reforming group
+ Logging out straight to desktop and logging back in.
+ Logging into a different character and logging back into the main character
+ Rezoning to different areas
What happens is that either we get to zone in but no party members can be seen; or we can’t zone in at all, even after clicking the appropriate option on the prompt. If we can zone in (which is usually through walking into the instance portal), but zone back out, we cannot return back in.
I’m pretty confused on how to make this work.
On the other hand, the day before, we had smaller issues running Crucible of Eternity Exploreable Mode. 3 out of 5 people can zone in but the other two would get an error that the instance was “full”. We found out that 2 people from a previous incomplete run were still in the instance with a possibility of hijacking the instance for the others wanting to complete it. My theory was that the 2 left inside were still in a party but those who abandoned the original party got two others to replace them and wanted to give the dungeon another try.
My current home world is Jade Quarry.
I know this seems kind of odd, but I have a suggestion: how about a feature to manually Reset the instance without having to reform or relog? Maybe that could fix it. I know such a feature works in many MMOs I’ve played where there were issues in running dungeons without a lock-out timer.
I am Fleeting Flash, in-game dungeon cosplayer of Reddit Refugees [RR] .
(edited by Ari Kagura.9182)
I walked to AC entry in Auroras Glade server. One person invited people to group of 5 for story mode. We regrouped for some reason. Then he went into the dungeon and a message appeared to enter. I accepted. Probably others accepted too, though one might have been afk. Anyway, I didn’t get into the dungeon. Then we walked to the dungeon, and it asked to enter the dungeon, again. I entered and an intro played. After that, I was in the dungeon, but alone. Two persons were in overflow server, and at least one was also in the dungeon, but I didn’t see him. It was weird that 2 were in overflow, as all of us could see each other in the entrance. Three members gave up and left. We left the dungeon, I couldn’t enter the dungeon anymore. Then we broke up the group.
Also, the asking to join a party should be more noticeable plus sound instead of a tiny icon in the edge of the screen.
(edited by Thalzion.1378)
Hey I’d like to add my experience to this.
1.I’m on the server Aurora Glade, level 80, last night i tried to do AC story mode with a group of level 34s and none of us had been before, when we entered we were all in separate instances. we tried for an hour and got nothing, everytime we left we were locked out for about 3 minutes/until we did something to get a loading screen(relog/teleport etc…) and we gave up
2.It just happened again 40 minutes ago with TA story however, all 5 of us managed to get in on the first try, however only one of us could see the objective and only that person could watch the cinematic, we tried to leave and rejoin to no avail, see above.
3.It also happened with another TA story in which the exact same as 2. happened
tried for 3 days about 22 attempts maybe more trying top get into AC tried every trick and loop hole known to man or posted or blogged about. so many people outside no one seems to get in so so so frustrating this is such a major issue and yet finding info on it is so difficult. i have a new 6 step process i read about and as long as the players follow the rules and no one makes any mistakes maybe maybe ill get to see some dungeon content….
Twilight Arbor
Second time I try to group for TA and second time with the same bug.
more than one instance created and we couldnt go, tried to relog for more than a hour and nothing.
tried in groups of 3, 4 and 5. Tried both with the popup and walkin thru the door.
PS you should have thousands of complaints here no one is getting into the dungeons or at least a huge swath of players please log in and go to where the dungeons are the map chat is filled with lost and confused adventuress the 77 post here do not do justice to the severity of the problem
Aurora Glade server EU. Trouble getting into Ascalonian Catacombs Story Mode.
Whiteside Ridge, Dungeons bugged the whole day:
1) All Dungeons bugged, story and explorable.
2) Joining by pop up does not work, entering walking lead to be alone in the dungeon. After exit re-enter is impossible in any way, pop up does not work, walking does not work
3) Only leader created the instance, same overflow, same everything.
I understand that problems happens but 1 entire day with a problem so big is very disappointing…
I haven’t test today, but yesterday in AC on the Stormbluff server most people couldn’t even enter AC. Didn’t matter the mode or method of entry. I would walk up to the portal, prompted, selected enter & nothing… Sometimes if I relogged or changed zones I could get in once but the rest of my party wouldn’t be in the same instance.
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Just yesterday, I joined a group for Caudecus’ Manor story mode, on the Fissure of Woe server.
One person started the group, and created the instance. So, the person who created the instance was able to enter, by walking to the instance checkpoint, and the other 4 of us party members, including myself, were prompted with a pop-up to enter the dungeon. All of us clicked the “Join” button, and only 2 of us were taken into the dungeon; there was myself and one other, who pressed “Join” and were not taken into the instance. The 3 players who were in the dungeon, were all in their own instances, and thus could not see each other.
Thus, we could not even begin the dungeon.
I can confirm that CM, CoF, and SE don’t work on Tarnished Coast.
FIX THIS kitten ALREADY. Its day 3 now and no one has said kitten about getting this fixed. Me and my guild are all getting prettykitten the hell off.
Twilight Arbor Explorable doesn’t work. You already know this. Fix it immediately; this is truly incompetent.
So some clarifications (from my point of view)
General and Universal bug of dungeons failing at entry tends to be because more than one person attempts to create the instance (aka run into the portal as the starter). This results in two separate instances and cannot be resolved by party members exiting, relogging, etc because of (what I believe is) server lag, which registers the members as still existing in that instanced area and therefore fails to port them anywhere.
When I run with non-guilded members the above situation happens a lot due to uncoordinated party members, who all run in and try to go in. It at first happened to guild parties as well but after I convinced them to make sure only ONE person, usually the inviter of the whole party, to enter first and prompt the popup, the dungeon would be entered smoothly.
Another situation we implemented yesterday was to have one person already inside their solo instance and then invite the rest of the people (that were waiting outside) to the party, which allowed us to once again enter the same instance.
It looks to me that this bug is mostly caused by an oversight in the programming that doesn’t register entering players as part of the same party or not, probably because it uses the same interface as the main quest instancing which allows party members to be in separate instances.
If, on the other hand, ANet decides to implement some different function like only allowing party members access to one specific instance while entering dungeons, then none of the bugs would occur (except for perhaps the popup bug, but that would be nullified because running into the portal would put you in the same instance as your party).
The above is simply my opinion and my conclusion based on data gathered from my various attempts at running dungeons, to be in no way taken as truth. Hopefully it provides insight into the many common bugs to deal with in dungeons. ^^
bearing within him the image of a cathedral.”
- Antoine de Saint-Exupery
(edited by Kael.8960)
Hi,
I just tried to do AC Story and I entered first and saw on my boyfriend’s screen that he got the “Join party in AC” popup but it didn’t work for him. No one else had entered yet so I assumed they got the popup as well but they all ended up in different instances. I went back out again and got the popup to “Join your party in AC” but clicking it did absolutely nothing. I tried relogging and zoning out; still the same problem. It was impossible for us to do the instance and we had to disband.
Aurora Glade server
Server Sorrow’s Furnace
same problem as everyone, when trying to make a party to do Ascalonian Catacombs, the join party option appears but when I click or we click, we can’t join the Dungeon, and if I get in, I can’t see any of my party guys and the picture or black. We are not playing in overflow and a lot of ppl have the same problem. I had no problem before. This is in Story Mode.
Dungeon: AC.
Party size: 5
How entering: both walking in and popup request to join
world: jade quarry
Have tried with multiple parties all day yesterday and today, all methods including forming a party AFTER someone creates the initial instance. the current party system is making dungeons unplayable, as it will eventually lock party members OUT of entering period.
As many have stated, the 90+ posts here dont tell the real tale.
and the work arounds people post that “work for them” dont work for everyone.
some acknowledgement from staff, even just a “we’re aware of the issue at this time” would be fantastic.
Otherwise having a blast!!!
All instances have bugged for me and my gf so far, but first one that cant be work-arounded (that’s not even a word is it?) is Crucible of Eternity.
We tried to enter the instance first by me, group leader, entering the instance first, loading the dungeon, and then everyone else joining(clicking the window that you get when one enters the instance). Everyone got to their own dungeon. We tried leaving the dungeon and re-entering, but this time using the prompt window didn’t work, and when entering the dungeon portal manually, clicking “enter” doesn’t do anything at all.
Rezoning/Relogging made us able to enter the instance again, but each to their own dungeon where we couldn’t see anyone else from our group. We also tried to reform the group, tried to let other group members to be groupleaders, and rezoning/relogging/reforming party in all differend ways.
We tried the dungeon earlier day, and it did excatly the same.
Had issues with Ascalonian Catacombs, Twilight Arbor, Caduance Mannor
Many problems with both Story and Explorable Modes – Getting the party into the dungeon can be frustrating.
Found that being in the same overflow or all in the main zone helps.
Sometimes a party reform works and sometimes nothing does.
I recommend the developers do some serious testing to fix these issues, and please implement a DUNGEON FINDER, because spamming main chat is about 5 years to old now. not to mention the spam block in place so you cant even do that properly.
Side Note: While your testing the dungeons you might want to balance some of them a little better (some are extremely easy while others quite hard, in explorer mode some options take 1/4 the time to beat compared to other paths.) and please fix up all the cinematic scenes that have no sound or random camera spans.
I can give you examples but really, as developers you should know your own dungeons like the back of your hand. go run them and see for yourself, many issues.
Which dungeon
AC
If you are joining through the pop-up dialogue or by walking up to the entry point
Tried both
How many people in the party tried creating the instance
I created it first. No one else could join. So I exit. Log out fully. Come back. Someone else tries to create. No one can enter. After 5 minutes of trying, two people enter, both in separate instances. Other 3 cant enter. Five more minutes pass, party disbands.
Any other details you can provide
Sorrow’s Embrace server.
One good thing can be taken from that: The MMO world now knows that beta weekend events suck and hopefully we wont see that crap again.
I was the only one who had ever completed AC in the party afaik. I did choose to redo story though.
Because censorship is the most important part of the MMO business.
Twilight Arbor, today, Desolation and assorted overflow. Full guild party, none of us had done story mode. Tried everything: pop up (which mostly didn’t work), run in, different servers, same server, regrouped. Once two of us got in, a third got a seperate instance.
I had problem enter Arah since 2 days. With group or without group. You can enter alone the first time, but if you go out and re-enter it won’t work. You can click on enter as many time as you want, nothing happen. As a group, if you lucky to enter the dungeon, you got warp into random dungeon or you’re not in the same instance as the other players are (if you lucky to enter the dungeon !)
I also tried several servers yesterday evening and none of those servers worked.
Tried to do CoF and HotW with a group of five. One entered, the dialogue popped, we accepted to join. The person that initiated got pushed in, for the rest of us nothing happened, and nothing we have tried fixed it (including different persons trying to initiate, no dialogue popping and everybody ending up in different instances of the dungeon). This happened yesterday and today.
personnaly, i didnt play much since 2 days. You can queued for several hours in WvW ( i mean i waited 3 hours yesterday and wasn’t able to get in). You cant do dungeon because there are bugged. What left ? exploring the map and go to heart of mist (wich i go tired of after 2 hours)
first I had problems with the CM dungeon (the level 40 one) and basically, once someone went in and joined either story or explo mode, the others would get the “join party” box but if they confirmed it, nothing would happen and it would take about 3 times to relogg and then it would eventually work, if someone tried to go near the entrance after the first box popped up and it wasn’t confirmed and then someone went to the entrance, it would make them choose another one :/
also, I’ve just tried getting into the TA dungeon, and the problem is exactly the same but relogging does not help .__.
it kinda resembles the problem when the “join in … province” button doesn’t work and you get no response after clicking it,
once I actually got the ‘unable to connect’ error that comes up at times when I couldn’t join someone in a province