The outstanding Hatchery Bug

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Ofelion Equitas.8706

Ofelion Equitas.8706

It’s absolutely reassuring that someone actually came with an explanation for the trouble with the fix. (That’s really all it takes for us to give you lenience… You responding with more than “We don’t have an ETA, sorry”.)

But as it has previously been stated; it does NOT explain why the questline is STILL available. New people are getting stuck by the second…

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: doenerfritze.2648

doenerfritze.2648

Thank you Jeffrey! That’s how I want to be informed on bugs like this!

I’ve also ran into this problem one or two weeks ago and reported it. Now, with this information, I thought it’s time to write here, just to say this. Please be as detailed as you did now, when it comes to a bigger delay of fixes.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Kudzu.7569

Kudzu.7569

Mightwolf.1968

Thanks Jeff, a long explaination is sometimes hard/boring to do, especially with this kind of issues and speaking to our kind of people (theoretically non-IT people), but it’s definitely worthing it on the result.

Lol! You can’t throw a rock into a crowd of gamers without hitting two IT people and at least as many programmers. =)

To Jeffrey, thank you so much for the update! It always helps to have detailed information about what has gone wrong when confronted with a long-term bug like this, and I appreciate you taking the time to come and post again. Many thanks for that.

“Otherwise, your MMO becomes all about grinding to get the best gear. We don’t make grindy games.”
– Mike Obrien, President of Anet

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: junkkoroba.7508

junkkoroba.7508

yeah please just do some update ingame to say this Quest is broken when we can chosse another one …….i understand it could take time to fix something , but some peeps are stuck for weeks now …….

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: wildcode.5403

wildcode.5403

superkhan, if you look at ANet posts on page 5, you will see it is fixed, just not on Live servers because to an audio update thqat was done at the same time being incompatable with Live servers. So it should be working when they push the audio updates across (as well as the fix).

(edited by wildcode.5403)

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Ofelion Equitas.8706

Ofelion Equitas.8706

IT IS NOT FIXED! THIS IS MY 3RD ATTEMPT TO SEE IF YOU DID REALLY FIX IT AND YOU DID NOT!

They haven’t implemented it yet, which you would have known if you had read through the posts by the developers.
The fix is coming with next content update.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Self Destruction.1528

Self Destruction.1528

IT IS NOT FIXED! THIS IS MY 3RD ATTEMPT TO SEE IF YOU DID REALLY FIX IT AND YOU DID NOT!

They haven’t implemented it yet, which you would have known if you had read through the posts by the developers.
The fix is coming with next content update.

Funny I think I heard that before.

Of course you both might not of known that since they delete posts left and right in an attempt to cover up their imcompetency.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Ofelion Equitas.8706

Ofelion Equitas.8706

Funny I think I heard that before.

Of course you both might not of known that since they delete posts left and right in an attempt to cover up their imcompetency.

Well yeah, they did say that earlier as well, about the november 5th update. But this time they gave an honest attempt of explaining.
Did they delete that post?
That’s kind of embarrassing for them to cover it up like that…

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: xlion.3065

xlion.3065

On a side not. It’s not choosing to help the skritt that gets you into trouble (hatchery bug), but the next (1/2 through) decision to rescue some skritt instead of stealing gun powder from the centaur.

(edited by xlion.3065)

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Rixiy.4285

Rixiy.4285

Jeffrey,

While I’m not completely satisfied with the solution (It has been a month after all… can’t figure why the old audio version wasn’t fixed instead of the new), I am THRILLED with the actual explanation. Better late than never. Lack of communication is solely why I have been frustrated with this game from day one, and why I turned down an interview.

To the rest of the community, possibly including ANet,

Why take down the warning on the wiki? At least let people know not to waste their time until it is fixed.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Ofelion Equitas.8706

Ofelion Equitas.8706

They removed the warning… Indeed they did.
That’s a complete kitten move. Really.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: ElderCunningham.7682

ElderCunningham.7682

thanks for the update. Looking forward to getting this fixed. Been almost a month now.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Imaginos.3756

Imaginos.3756

Please hear me out, I have a genuine question here.

Regarding the Hatchery Bug thread with 291 replies and 9,560 views, which has been locked: https://forum-en.gw2archive.eu/forum/support/bugs/The-hatchery-bugged/page/6

Hundreds if not thousands of players are still stuck unable to play the game as intended while we wait for a fix.

It’s important for players in this situation to have a venue to vent their frustration while we wait for a fix. If the Game Bugs forum is not the appropriate place for this, where should our thread be so we can continue to talk about this until it’s been fixed?

Thanks for listening,
Ryan.2356

I find it discouraging, disheartening and disgusting that I have to go and check the wiki to find out if a quest that I am going to take is bugged and I should avoid it instead so that I’m not stuck waiting for months before I can continue to progress my character.

I am now suffering from this bug just like everyone else as I did not check the wiki beforehand.

Is there an eta on getting this fixed for everyone so that the thousands of players stuck in this mission can continue along our personal story and actually finish the game?

Thank You.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Missy.7208

Missy.7208

Ahhh, now I know after 3 days why I cannot continue this storyline. I am a fairly new player, but I guess now I know I need to check here before I totally give up.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Arkvan.3561

Arkvan.3561

Well… I suppose we can at least take comfort in the fact the mods haven’t completely forgotten us yet. And in the progress, I got my main to 80, got alts a few more levels, finished the new Halo 4 Campaign, AND maxed Armorsmithing. I suppose it was good for something after all (I always struggle getting enough metal/wood/herbs when I do personal quests while leveling, it seems… bloody iron).

No one hears you.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Kodama.9417

Kodama.9417

Well… I suppose we can at least take comfort in the fact the mods haven’t completely forgotten us yet. And in the progress, I got my main to 80, got alts a few more levels, finished the new Halo 4 Campaign, AND maxed Armorsmithing. I suppose it was good for something after all (I always struggle getting enough metal/wood/herbs when I do personal quests while leveling, it seems… bloody iron).

Yeah I am just bored. One of my favorite parts of games is the story arch. My main is now a level 63 and steadily climbing. But I really enjoy quest lines, and this bug has prevented me from enjoying that aspect.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Beniah.6845

Beniah.6845

I just dont’ understand why they don’t block that aspect of the story. Leave a message at that point saying it is bugged and you should pick the bomb gathering stuff.

Also another MMO has an option where you can reset your quests. Being able to do this would allow us to go back to rewind and choose a non bugged aspect. If each step or quest could be reset, we could go back to before we encountered the bug and choose a path that wasn’t bugged.

Any fix would be nice, as this bug is really taking the steam out of me enjoying my character. And since this is really a racial quest, it would be nice to fix it, as it can affect every human toon. If they don’t do a search to see if it is bugged first.

Here’s hoping this bug get’s fixed in the next patch

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Carib.5201

Carib.5201

I would rather have a choice to this as a solution, but to wait wait wait.
If you could skip this quest, so would not the other dozen quest afterward become a single long haul, without loot and things that do not have a value for a greater level character
Had they been able to skip the adventure as an active choice, or through your support, it would in any case for me was not the whole world. Then I had fun with the rest instead, now falls the whole chain to a standstill.

best regards

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Sloth.4732

Sloth.4732

I too am affected by the bug, but not here to complain. Those of you who are still complaining, where as I get it, need to stop. I do believe that it was explained why the fix has not been put in yet. I do QA/Tech Support for a company and work closely with developers and when you put something in for a specific build, it’s rather difficult, time consuming, and not cost beneficial to go back and create a fix for the current build. Would an ETA be nice? Yes, but it’s always at the company’s discretion to release such information. And as you’ve seen when they do release what they think and don’t meet it, people are less happy. So enjoy the rest of the game, create another character, or just go outside and enjoy life. Thanks

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Neits.2195

Neits.2195

Confirmed.
The last patch doesn’t contain the fix developped for this bug.

I don’t understand why an instantiated-content bug could take so long to test…

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Previous

Jeffrey Vaughn

Content Designer

Next

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Arkvan.3561

Arkvan.3561

You… posted a link to the thread you’re posting in? I’m… I’m not sure what I’m missing here.

No one hears you.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Previous

Jeffrey Vaughn

Content Designer

Next

Doh, was responding to yet another thread on this story step, and must have mis-posted. Sorry!

(edited by Jeffrey Vaughn.1793)

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Arkvan.3561

Arkvan.3561

Oh well, everyone makes mistakes. No worries, right. ;p

No one hears you.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Devarius.4671

Devarius.4671

Many players have addressed this bug for a long time and I read and experienced recently that this bug is stilled not fixed. This is pretty sad that this bug prevents the story line game to go any further and yet not draw enough attention to Arena Net to get this fixed.

I highly recommend that this issue gets priority to fix or to give players a pass to opt to the next story line or to go back and choose the other. This is ridiculous Arena Net!!!

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Previous

Jeffrey Vaughn

Content Designer

Next

https://forum-en.gw2archive.eu/forum/support/bugs/The-outstanding-Hatchery-Bug/665796

It’s been covered over and over, no need to start a new thread.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: NegativeZero.9045

NegativeZero.9045

This is another case of something that looks simple but is actually fairly complex. The issue is that the same day that I made the fix to this story step, some changes were made to the music system that required an update to all story steps. Unfortunately, this meant that my fixed version was no longer compatible with Live, since it had references to the new audio changes in it, but Live did not have the new changes yet. Ultimately, it was deemed too risky to rush out the new audio changes (since they would affect every story step), which is why this (seemingly minor) fix has been delayed for so long, and why it’s part of a major update, and hasn’t been pushed out with the smaller updates we’ve made since this bug was fixed.

Why wasn’t this said SO MUCH earlier. Come on ANet has built a reputation of being up front about stuff like this had you done so in this case (told us the real reason for the delay much sooner) you’d have had a lot less peed off customers. Yes it still really sucks that we are waiting so long but at least now we have a real reason, a logical reason and not some catch all excuse as to why this was delayed so long. I am really happy to hear this as most of us where left assuming that “we have to test patches” line was complete BS when your pushing out numerous other updates. We all assumed (and rightfully so given the number of holiday patches) that you were putting higher priority on temp holiday content then this bug. Thank you for finally giving a REAL answer and using keys other then Ctrl+c Ctrl+v.

Jeff:
I really appreciate what your doing on this issue. You are the only one that’s not given us cookie cutter answers on this issue and been straight up on whats going on. I’m sure you would have told us this info sooner had you been “allowed” to. My rant is not directed at you.

(edited by NegativeZero.9045)

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Slaig.3425

Slaig.3425

If only somehow this bug caused a change in the dye drop rate, it would have been fixed by now….

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Zaxov.1846

Zaxov.1846

I just dont’ understand why they don’t block that aspect of the story. Leave a message at that point saying it is bugged and you should pick the bomb gathering stuff.

Also another MMO has an option where you can reset your quests. Being able to do this would allow us to go back to rewind and choose a non bugged aspect. If each step or quest could be reset, we could go back to before we encountered the bug and choose a path that wasn’t bugged.

Any fix would be nice, as this bug is really taking the steam out of me enjoying my character. And since this is really a racial quest, it would be nice to fix it, as it can affect every human toon. If they don’t do a search to see if it is bugged first.

Here’s hoping this bug get’s fixed in the next patch

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Corbin.6352

Corbin.6352

wiki says that harpys are supposed to spawn but they dont and i killed things in the cave for over 2 hours and they still didnt spawn

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Saya.1260

Saya.1260

There’s already a thread for this. You might be best off adding this to that one – https://forum-en.gw2archive.eu/forum/support/bugs/The-outstanding-Hatchery-Bug/page/7#post674951

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: fotograf.8173

fotograf.8173

Jeez,

Come on already with the fix for this, its been over a month I have been avoiding my personal story quests in hopes that this gets fixed but this is ridiculous. Get on the ball about this already, this is after all a story quest, not some skill point which you guys take forever to fix anyways, instead of worrying about Halloween crap you need to fix whats wrong with the main game to begin with.

GET IT FIXED

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Lokiwars.5409

Lokiwars.5409

Hmm..Well if enough of the threads are posted maybe they will fix them..cause i highly doubt they review the whole game bugs threads one by one…to be able to see the “one” the hatchery bug link lol =/

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Lokiwars.5409

Lokiwars.5409

Lol. How does the audio have anything to do with the bug for the hatchery…Tchkik just stands there and..audio is not the problem she talks and i can see and hear everything the npcs say..so umm ok =/

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Annara.4961

Annara.4961

Tic Tac Tic Tac Tic Tac…

;)

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Ryan.2356

Ryan.2356

Please hear me out, I have a genuine question here.

Regarding the Hatchery Bug thread with 291 replies and 9,560 views, which has been locked: https://forum-en.gw2archive.eu/forum/support/bugs/The-hatchery-bugged/page/6

Hundreds if not thousands of players are still stuck unable to play the game as intended while we wait for a fix.

It’s important for players in this situation to have a venue to vent their frustration while we wait for a fix. If the Game Bugs forum is not the appropriate place for this, where should our thread be so we can continue to talk about this until it’s been fixed?

Thanks for listening,
Ryan.2356

I find it discouraging, disheartening and disgusting that I have to go and check the wiki to find out if a quest that I am going to take is bugged and I should avoid it instead so that I’m not stuck waiting for months before I can continue to progress my character.

I am now suffering from this bug just like everyone else as I did not check the wiki beforehand.

Is there an eta on getting this fixed for everyone so that the thousands of players stuck in this mission can continue along our personal story and actually finish the game?

Thank You.

Thanks for the reply Imaginos.3756. Btw they didn’t even update the Wiki. I did.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Previous

Jeffrey Vaughn

Content Designer

Next

Update!

Barring any unforseen problems, the fix will go in next week’s plus-size content update.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: kKagari.6804

kKagari.6804

Kinda worried about this ‘Theres major content every month’ and ‘all the fixes will come when the major content rolls out’ approach.

“We just don’t want players to grind in GW2” – C. Johanson
“it doesn’t make you spend hours preparing to have fun, rather than having fun”
Guild missions say otherwise.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Arkvan.3561

Arkvan.3561

Woop, personal story next week!

No one hears you.

(edited by Arkvan.3561)

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: nords.2163

nords.2163

Closed topic, but I still cant get it to work. I am at the point where there are 2 greyed out tasks and then nothing, it just doesnt progress. All the skritt say nothing and do nothing. Mobs constantly spawn in the doorway near the last skritt but thats it. Broken, still, at least for me.

Done it at least 5x now and always the same.

Would appreciate any help with this. Other than that I can only say, dont choose Priory since it seems the only line that is bugged.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Northlander.4619

Northlander.4619

This is the impression I get after following the developer – player interaction: developers have different priorities than the players. They see the game engine as a whole while players merely see the gameplay.

Players don’t care about minor things like increased dye drop rates or other potential minor exploits since a) they work to our benefit b) they are very minor things to us on a personal level.

It seems to me developers care more about potential exploits no matter how small than the content fixes because personal story is just one piece of the game and affects only those doing personal stories – and in this particular instance only some of them. It doesn’t affect the entire game. They don’t really see it from our point of view. It’s the “What is a few delayed days doods. Just go do something else! Don’t you have like life?” attitude.

TLDR: I think developers have different priorities. Removing something that benefits us is not going to earn any love while not fixing a thing that affects us on a personal level will earn a lot hate.

What I don’t like most about the situation is the snippy “there’s already a thread about this subject dood!!! Go read it!” attitude. This thread is not stickied or anything. It’s relatively easy to miss. If they expect the courtesy of waiting for a fix I expect them a courtesy of tolerating duplicates and joining together threads. That’s what moderators are for. Right? Not for just banning people…

(edited by Northlander.4619)

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: warrior.3078

warrior.3078

they really need to get this quest fixed its getting old real fast.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: tanglad.2510

tanglad.2510

Update!

Barring any unforseen problems, the fix will go in next week’s plus-size content update.

Thank you so much Jeffrey for your work on this! It was great to finally get the real answer as to why it hasn’t been updated yet, could that be the normal policy for future bugs please…? :P

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Ofelion Equitas.8706

Ofelion Equitas.8706

Update!

Barring any unforseen problems, the fix will go in next week’s plus-size content update.

Thank you!
Yet another good update from Jeff!
Continuous updates is the key :-)

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: lokasenna.2634

lokasenna.2634

Wow, people need to read before they rant…

Anyway, thanks again, Jeffrey. I look forward to it.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Saya.1260

Saya.1260

It has nothing to do with choosing Priory, It has to do with choosing to help the skritt, which is the only race that all other races can choose. Hylek, skritt and quaggan are choosable by human, Asura, and Sylvari. Ogres, grawl, and skritt are choosable by Charr and Norn.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: superkhan.2701

superkhan.2701

Update!

Barring any unforseen problems, the fix will go in next week’s plus-size content update.


CROSSES FINGERS****
Jeffrey I hope what your saying is true. I payed good money for this game and recommended it to my friends. I did my job as a player and customer. We all have jobs and priorities, let’s get em straight.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Previous

Jeffrey Vaughn

Content Designer

Next

To reiterate what I said earlier, I really wanted to push this fix a lot earlier, but some changes were also made to the audio system for ALL story steps and, unfortunately, the changes made the fixed story step incompatible with Live, so we had to wait until the entire change was ready to be pushed out. As a result, the upcoming update contains multiple fixes that have been made to different story steps over the past 2 weeks, but they all had to wait for the larger update. Thanks for your patience!

(edited by Jeffrey Vaughn.1793)

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Previous

Jeffrey Vaughn

Content Designer

Next

I apologize if my reply seemed curt, but I’m trying to funnel people towards one thread so I don’t have to spend all day updating multiple threads with info.

The outstanding Hatchery Bug

in Bugs: Game, Forum, Website

Posted by: Fuz.5621

Fuz.5621

I’m stuck too.
This is really annoying.