Wrong IP joining map

Wrong IP joining map

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Posted by: biofrog.1568

biofrog.1568

When joining Harathi Hinterlands just 10 minutes ago, I was disconnected upon joining the map (as it seems others were).

Fortunately though, I also run GW2 with the -mapLoadInfo parameter and happened to notice it was an internal network IP it was connecting to! I snapped a screenshot just before the disconnection error popped up. If you work with networks, you likely know the 10.×.×.x as an internal private IP address range, which most definitely will not be the IP of the server to connect to.

Screenshot is attached, where you can see the IP being connected to is 10.28.74.160

Hope this helps to debug the fault!
Oh, after the disconnection, I rejoined and received the normal 64.×.×.x range IP.

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“There’s no lag but what we make.” – biofrog

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Posted by: biofrog.1568

biofrog.1568

Just happened again joining Mount Maelstrom.. Your server is broadcasting the wrong adapter address to connect to. If you’ve multiple or virtual adapters, it’s selecting the wrong one.

I was just able to replicate this three times consecutively, each time would receive 10.28.74.160

“There’s no lag but what we make.” – biofrog

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Posted by: NDRESSER.3521

NDRESSER.3521

How would someone fix this? or is it truly server related

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

@biofrog: I’d recommend you submit the details via a support ticket, in addition to this post. That increases the likelihood that the QA team gets those important details sooner.

Either that or add this note to one of the existing threads that is already getting attention from ANet:

John Smith: “you should kill monsters, because killing monsters is awesome.”

Wrong IP joining map

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Posted by: biofrog.1568

biofrog.1568

@biofrog: I’d recommend you submit the details via a support ticket, in addition to this post. That increases the likelihood that the QA team gets those important details sooner.

Either that or add this note to one of the existing threads that is already getting attention from ANet:

Cheers, I already did exactly that in the network error thread, since I think it might be the same fault only I could provide the IP which might be causing the error

The link to the post:
https://forum-en.gw2archive.eu/forum/support/bugs/NETWORK-ERROR-2/5087304

“There’s no lag but what we make.” – biofrog

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Cool.

Your post sounded like new information (and a pretty good clue — at the very least, there was a reporting error; at the most, an example of the step where the mechanics went splat).

John Smith: “you should kill monsters, because killing monsters is awesome.”

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Posted by: Vegeta.2563

Vegeta.2563

Reply here with the your character name and the map that it is stuck on.

For me.. Mercenary Taö .. stuck in Frostgorge Sound

This Guild Is Fire [PRUF]

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Posted by: Vegeta.2563

Vegeta.2563

Hey frostgorge sound shares the same IP !

http://i.imgur.com/Bh4OJre.png

This Guild Is Fire [PRUF]

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Posted by: Leogolas.6941

Leogolas.6941

All the toons i have currently in Forstgorge sound have the same issue.

[TSA] The Stuffed Animals
~We Are Deadly When Required~

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Posted by: Leogolas.6941

Leogolas.6941

looks like i will take a break tonight. all my main charcs are now stuck in Forstgorge sound.

[TSA] The Stuffed Animals
~We Are Deadly When Required~

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Posted by: Vegeta.2563

Vegeta.2563

The IP 10.28.74.160 when loading into whichever map is causing the problem

Whatever server is generating the ip 10.28.74.160 just needs to be taken offline to be fixed.

This Guild Is Fire [PRUF]

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Posted by: Crell.6401

Crell.6401

My character in Frostgorge sound is unable to login this morning. Others are fine. It worked last night. I completed HotW P1 right before going to bed.

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Posted by: Dogg.2581

Dogg.2581

Is it too much to ask to close server 10.28.74.160 so we can get our toons?

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Posted by: Erus Keb.8379

Erus Keb.8379

It’s chewing WP fees too. WP to a map on that server, it takes the silver/copper and you get kicked out of the game and end up on the same map that you started on.

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Posted by: TheHeretic.3529

TheHeretic.3529

10.28.74.160

After 30 seconds of nothing loading, the client crashes. The people that logged out in that map can’t play the game at all right now, according to map chat in LA.

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Maybe I’m a thorn in your perfection
A heretic’s voice in your head
A stargazer, releaser

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Posted by: Dogg.2581

Dogg.2581

Or according to the previous posts before this one…

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Posted by: Khat.9327

Khat.9327

Been getting this for roughly 8 hours now. Same IP issue. My main is stuck in Frostgorge Sound. Can’t connect whatsoever. Can’t teleport to it from other characters either. Please don’t do this to me on my only day off T^T …

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Posted by: Khat.9327

Khat.9327

Not going to get an ETA on this at all I guess. Or even a message that they are working on it still. The last one was hours ago. What do …………………………

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Posted by: Beezlebub.1538

Beezlebub.1538

Same thing happening with me trying to get INTO Frostgorge… so I stood down from my guild, tried again, and I got in… not sure what’s going on, but I’m in now.

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Posted by: Khat.9327

Khat.9327

Same thing happening with me trying to get INTO Frostgorge… so I stood down from my guild, tried again, and I got in… not sure what’s going on, but I’m in now.

Well you gotta be kittenting me… I did the same and got into the map with a character I previously couldn’t. What the kitten.

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Posted by: Khat.9327

Khat.9327

Yes it worked!.

I left the guild with my alternative character [since i can’t step down while being on the one that is getting disconnected] and I managed to log it in !!!!!!

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Posted by: Leogolas.6941

Leogolas.6941

So any update from anet regarding our stuck characters in frost gorge sound?

[TSA] The Stuffed Animals
~We Are Deadly When Required~

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Posted by: Silent Sol.4963

Silent Sol.4963

I managed to log in once today after the update and crashed as soon as I tried to enter heart of the mists. Now I can’t log into the client at all.