Banned for no reasons

Banned for no reasons

in Account & Technical Support

Posted by: OlmO.6952

OlmO.6952

I have this huge problem, I havent played Guild Wars 2 since a week after the release, I stopped because i did not understand nothing. So today i decided to go back to GW2 since i read a bit about the game and i understood it better. So as soon as i open the launcher it says I was permanent banned for selling items for real cash. I have never done this i was level 10 and i don’t even know how to sell accounts/items. I have submited a ticket but everone keep saying that they don’t answer very fast. I just wanna play Gw2 again. I even paid the guide and i am a bit PO’ed by this. Thanks !

Banned for no reasons

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

Maybe your account was hacked. That would explain the action by Anet.

Banned for no reasons

in Account & Technical Support

Posted by: OlmO.6952

OlmO.6952

I checked the connections and i was the only one logging in

Banned for no reasons

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

Just wait 2/3 days, they will help you and tell you why they closed your account.

(edited by White Wolf.3291)

Banned for no reasons

in Account & Technical Support

Posted by: Sky.7610

Sky.7610

I was hacked before too and when i checked the connection, my ip was the only one… Course, according to Anet, they were not compromise and is 100% the fault of the user.

Banned for no reasons

in Account & Technical Support

Posted by: OlmO.6952

OlmO.6952

Well i hope they will lift the ban because i’m not paying 60$ again for sure

Banned for no reasons

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello everyone.

OlmO, have you already sent a ticket to Customer Support? If you have not done so yet, please proceed to open one following this link; you will need to provide them with all your account details so they can revise the situation for you and sort it out. If your ticket has gone unanswered for three or more days, please, write the reference number and a brief description in the following thread.

Thanks!