Banned for no reasons
Maybe your account was hacked. That would explain the action by Anet.
I checked the connections and i was the only one logging in
Just wait 2/3 days, they will help you and tell you why they closed your account.
(edited by White Wolf.3291)
I was hacked before too and when i checked the connection, my ip was the only one… Course, according to Anet, they were not compromise and is 100% the fault of the user.
Well i hope they will lift the ban because i’m not paying 60$ again for sure
Community Coordinator
Hello everyone.
OlmO, have you already sent a ticket to Customer Support? If you have not done so yet, please proceed to open one following this link; you will need to provide them with all your account details so they can revise the situation for you and sort it out. If your ticket has gone unanswered for three or more days, please, write the reference number and a brief description in the following thread.
Thanks!