Can't finish last file of Nov 5th patch. [Merged]

Can't finish last file of Nov 5th patch. [Merged]

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Posted by: Kain Francois.4328

Kain Francois.4328

THANK YOU!!!!

And nice job to the programmers. This was a relatively quick fix, since it took only 3 working days. Kudos to you!

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Posted by: Blue Arremer.9628

Blue Arremer.9628

Hooray, my OCD isn’t set off anymore thank god

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Posted by: Mimejuice.5132

Mimejuice.5132

Resolved as said, 100% downloaded. Thank you.

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Posted by: Frenk.5917

Frenk.5917

I’m still downloading 1 file..

EDIT: it’s fine now.

Frenk – EU
All is vain

(edited by Frenk.5917)

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Posted by: Zlav.4806

Zlav.4806

I’m still downloading 1 file..

EDIT: it’s fine now.

How much time took to download it all? Because I’m still downloading 1 file too… I’m not sure if it will work as it gets to 0 kbps at some point…

Zlav ~ Sif Lightning ~ Hrist Pentaghast ~ Rick Majin ~ Alicia Thunderstorm
Member of White Raven @Jade Quarry

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Posted by: cpnjac.9053

cpnjac.9053

I had this problem initially after the patch. Tried all documented fixes; none worked for me. After a couple of days, I resigned myself to just trying, once every day, to patch normally. Today, it worked.

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Posted by: crisok.1563

crisok.1563

The flow resumed. Thank support team – South America – Brazil

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Posted by: Shotokan Master.4891

Shotokan Master.4891

There was a recent thread on this and apparently the issue was resolved but here I am still chugging away at that last remaining file. I’ve tried changing the target path name but that didn’t work. Restart never fixed it either. Really really really don’t want to have to re-download it…

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Posted by: psy.5437

psy.5437

Well with this new patch the issue has returned.

I am firstly downloading at 1-5 kb/s
Secondly it stalls at 1MB and stops downloading completely.

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Posted by: psy.5437

psy.5437

We believe we’ve resolved the issue that caused this. Please try again.

Nope, it is back again with this recent patch for me.

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Posted by: Yalora Istairiea.6287

Yalora Istairiea.6287

Starting with the September 15th game update, all files downloaded successfully except for one. For the next two weeks no matter how long I played (hours) or how long I sat on the log in screen (half a day) it just won’t download that last file.

It tries to download, mind you but it never completes.

So I waited till yesterdays update to see if the New update would clear it. It did not.

(edited by Yalora Istairiea.6287)

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Posted by: Duke Nukem.6783

Duke Nukem.6783

my client crashes while trying to download files, this has gone on for about a month but im always able to keep playing by hitting “play” fast enough

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Posted by: Shotokan Master.4891

Shotokan Master.4891

We just ignoring this? Looks like me and Psy don’t get to play the game

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Posted by: Yalora Istairiea.6287

Yalora Istairiea.6287

No, my client doesn’t crash, It just continues to try to download 1 file all day, every day.

I can play but I have started to get an occasional choppy lag. Not sure if that is the same issue though.

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Posted by: Yalora Istairiea.6287

Yalora Istairiea.6287

We believe we’ve resolved the issue that caused this. Please try again.

So 21 days ago the problem was thought to be resolved but I still have one file downloading every day.

Are there any updates on this issue?

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Posted by: Stefan Larimore.6872

Previous

Stefan Larimore.6872

Programmer

Next

We have flushed potentially corrupt assets. Please try again.

I apologize for the inconvenience this undoubtedly caused.

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Posted by: Kiro.6370

Kiro.6370

2 files remaining, download dies after it supposedly downloads a single file in the vicinity of 253MB. Once it reaches that file size download speed spikes to 100MB/s and then plummets to 0KB/s and then all download information disappears. Game is NOT playable for me, I’ve had this issue for 5 or 6 days and no item in the support pages has helped much.
Adding -image to the shortcut appeared to work, and it brought me down from 6 files remaining to 2, at which point it ceased to do anything.
I tried all the possible fixes again, none of which helped. Also I have no Guild Wars 2 folder in My Documents, so no local.dat file there, though it does exist in AppData\Roaming but I’m not sure about messing with that one.

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Posted by: Yalora Istairiea.6287

Yalora Istairiea.6287

We have flushed potentially corrupt assets. Please try again.

I apologize for the inconvenience this undoubtedly caused.

Nope sorry Stefan, still have 1 file remaining. Bar is showing 25MB Downloading right now, bar shows 0%. The download per sec keeps going from 0kb/sec to ~100kb/sec over and over…

Unlike Kiro above, I can still log in so it is not interrupting me from actually playing the game but I do not know if it is effecting my fps or ping.

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Posted by: Jofa.5398

Jofa.5398

Yes, I am having the same issue.

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Posted by: Hikat.2781

Hikat.2781

same problem :O
It download till 48mb and it suddenly became 0kb/s
Location: Australia

(edited by Hikat.2781)

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Posted by: Ganathar.4956

Ganathar.4956

I’m getting the same problem. The last 3 files refuse to download and a few seconds after opening the client I get a “connectivity error” message.

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Posted by: Jofa.5398

Jofa.5398

0% | Downloading 48mb | 1 File Remaining.

It then flashes to nothing along the bottom bar.

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Posted by: Jofa.5398

Jofa.5398

Mine just finished successfully, you guys may want to try again.

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Posted by: Nautzera.6349

Nautzera.6349

Mine still getting stuck at 41mb, every time ; ’ (. Trying to run it compatibility, no firewall, admin, or some combinations of.

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Posted by: Hikat.2781

Hikat.2781

Mine just finished successfully, you guys may want to try again.

mine aren’t fix yet :/

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Posted by: Rellik.9381

Rellik.9381

Still stuck at 3 remaining files

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Posted by: Xorgith.3256

Xorgith.3256

I’m stuck at 2 files remaining. Starts off at 2mb/sec as usual and then plummets down to 0kb/s. Location: Australia.

Dreaming of the day we get physical West Coast servers.

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Posted by: Heresy.7801

Heresy.7801

I’m also stuck at 3 files, 34MB

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Posted by: FXLEACH.9436

FXLEACH.9436

I have the same issue.

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Posted by: TCZ.6017

TCZ.6017

Me too, stuck at 3 files 34mb. Australia as well.

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Posted by: Mysticonion.6057

Mysticonion.6057

I also am having this problem and also form STRAYA!!

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Posted by: Nautzera.6349

Nautzera.6349

Hey guys.

I used to get this problem a lot, it especially happens to people outside of North America trying to connect to their patch servers. Their patch servers are really notoriously antagonistic towards non-NA connections. It used to be really bad but has been better recently.

Anyway the work around I heard about from before trying to solve the problem is to use a VPN for patching. So I downloaded a free one (today was tunnelbear) turned it on and patched fine, then turned it off.

It should work for you too.

Good luck.

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Posted by: Esquilax.3491

Esquilax.3491

Same Issue.

edit:

Thanks Nautzera, worked like a charm.

Legend!

Attachments:

(edited by Esquilax.3491)

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Posted by: Rakitza.6942

Rakitza.6942

I had the same Issue ( Playing from South America). Tried a free VPN and my patched loaded in 5 seconds.
Thanks Nautzera

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Posted by: Crystal.8051

Crystal.8051

Had same issue, stuck on last 3 files, optus/aus
I did the tunnelbear vpn solution thingy (yea i know things :P) and it fixed instantly. thank-you!

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Posted by: LordMagus.3279

LordMagus.3279

From Australia, have had exactly the same problem as Equilax. Can confirm the VPN method works, thanks a lot!

(edited by LordMagus.3279)

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Posted by: Nautzera.6349

Nautzera.6349

Happy to help, and quite glad it’s working for everyone else too! : D

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Posted by: Tinkerbee.2873

Tinkerbee.2873

Shame that we had to resort to downloading a VPN. I’ve only ever had bad experiences with VPNs (viruses) and even McAfee had a warning pop up when I downloaded TunnelBear.

EDIT: Low and behold, within 2 minutes of downloading TunnelBear I get an email from Google saying someone is trying to hack into my Gmail (I dont use my gmail account, so it wasnt me)

Tinkerbee

(edited by Tinkerbee.2873)

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Posted by: Nautzera.6349

Nautzera.6349

VPNs are not necessarily viruses. McAfee is also the antivirus with the most false positives.

There are many legit free (albeit restricted) VPNs out there. So find one you trust enough, you can google reviews on their safety levels.

The reason you got that email is because when you run a VPN it makes your IP different from your registered normal one. So any service that has a registered IP will detect the new VPN IP as a potentially a foreign one or new location. Which is true. You’re not being hacked, lol.

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Posted by: lolitsage.2185

lolitsage.2185

Shame that we had to resort to downloading a VPN. I’ve only ever had bad experiences with VPNs (viruses) and even McAfee had a warning pop up when I downloaded TunnelBear.

EDIT: Low and behold, within 2 minutes of downloading TunnelBear I get an email from Google saying someone is trying to hack into my Gmail (I dont use my gmail account, so it wasnt me)

You got an email due to the game logging in from another IP (Whatever you set TunnelBear) to.

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Posted by: Tinkerbee.2873

Tinkerbee.2873

But I dont use gmail for anything. It’s not signed in anywhere on this computer so why would a change in my VPN affect it?

Tinkerbee

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Posted by: Killnnikk.2479

Killnnikk.2479

Hi i see that this has been a prob for more then 5hr, how come Arenanet have not let us Know what is the prob and when it will be fixed.

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Posted by: SCVwar.3784

SCVwar.3784

It’s so depressing to see nothing from ArenaNet on this matter, after 5+ hours..
What am I suppose to do to play other than trying VPN.
-player from Sydney

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Posted by: Killnnikk.2479

Killnnikk.2479

6 hr +

player from Sydney

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Posted by: Logothx.5628

Logothx.5628

Patch still won’t finish d/ling as of 8 hours ago – would appreciate a word about a fix other than using third party programs.

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Posted by: Heiijeil.8291

Heiijeil.8291

Bad timing to have just thought of installing the client on my Mac.

It’s now downloading at around 500kb/s, but about 6 hours ago it was 0kb/s, with about 50,000 files to go.

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Posted by: IvorySeraphim.9045

IvorySeraphim.9045

I think I have the same or a similar problem! It’s still downloading (for now), but the play button on the launcher is greyed out and un-clickable. This is despite the fact it was working fine yesterday, and the download having surpassed the playable section.

Also from Australia.

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Posted by: Killnnikk.2479

Killnnikk.2479

8 hr + down

Player from Sydney

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Posted by: Juni.1762

Juni.1762

Same for me here. Australia as well.

Tried -assetsrv <string>[edit]

Used to specify the IP or DNS to use for downloading assets.

as well… no luck…….. arghhh

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Posted by: AkkarinDarkmoor.6108

AkkarinDarkmoor.6108

Yeah i can get to the 3 files remaining and the speed just drops to 0. Also in australia. I don’t have a VPN that i can use.

Can this thread please be assessed by an anet member.