Guild Wars 2

This afternoon I changed my password, just a routine monthly cycle. Now twice while playing this evening I was disconnected with the error “Invalid Password” and completely booted from the game (I did not think to write down the error code, sorry). Logging back in worked fine, with the new password.

There is seemingly no suspicious activity, only my connection showing up on the security tab, and no login attempt emails.

This is what happened to me last night. Today my account got gutted..

yea i have a the same problem every hour or so i get disconnected saying invalid password.

I’m relatively certain my account is secure, it is just frustrating to get booted from the game every hour.

An official word would be appreciated.

I am fairly sure it does not have anything to do with your password change. I’ve had this come up multiple times without any change in the password in between.

Still experiencing this problem, making it incredibly frustrating to play.

I’m having the same issue… changed my password a couple days ago after receiving a verification e-mail for an unknown location/IP. Now, I get a disconnect with “Invalid Password” every few hours. How do I prevent this from happening? It’s very annoying getting booted from WvWvW and dungeons when this happens.

Never changed my password and this happens to me every 5-10 minutes

Heyohh, I been having a problem for the last week in that about 30min to an hour after logging in and playing I’ll suddenly get a white screen and a GW2 error box saying “Incorrect Password” (see attached screencap)
Code=11.1000:7006:743:101

I’m getting this password error lately during dungeons, cities, pvp, wvwvw. It’s random and I got booted like 4-5 times across 3 days.

What I did before? Launcher asked me to change my password, so I did change my password and I successfully login every time into the game. So it is NOT me who is typing a bad password.

I am getting boot from the during game randomly and gave me this screen.

Getting the same thing and I did not change my password.

I’m in the same situation as the first guy.

Have been having the same issue for about a week now. No idea why.

Seems to have started since the last patch and more frequent inside dungeons than outside.

This has been happening to me for the past two days, three times in total. There’s no rhyme or reason to when it happens.

this happened to me too please anyone care to enlighten us why this happens?

i just did buy the game i i have this ERROR i cant log in plz help me !!

Exact same issue here… thrice in as many days.

Help!

I also have been getting this recently, along with my boyfriend, It is making the game difficult to play. I’m nout sure if this means that someone is trying to access our accounts while we are in the game playing, or if there is some sort of timed access/verify code that is being missedand kicking us out.

Getting any kind of info would be greatful

Yeah I’m getting this with increasing frequency now… been kicked out twice in the last hour. Very annoying. The last time was while creating a character… just about finished so I lost all the work I put into it. Sigh.

@coldRain – this particular error seems to just kick people off randomly, as opposed to preventing them from logging in. There is another error, different number, that has been affecting people who have recently bought the game. You might want to check that post.

I am also getting this with what appears to be increasing frequency. I cant seem to attribute it to any in game actions Im performing as I have had it while afk in LA (and other zones), whilst actively fighting in cursed shore and dungeons and also striaght from the character selection screen. It has only happened since the last patch was implemented.

I was also wondering if its someone trying to brute force my password since ANet easily gives everyone access to my username on these forums and in game.

Any sort of response as to why this is may be happening would be appreciated.

I’m having the same problem. I’ve been disconnected three times in the last few days and am prompted with error code: 11:1000:7006:743:101 “Incorrect Password. Please check it and try again.”

I have changed my password each time afterwards. Why would the game client boot me if someone is trying to access my account? That doesn’t make sense.

The Google Authenitcator also stopped working about a week ago. This is when I started getting these messages.

My support ticket is 12 1112-001434

Any help would be greatly appreciated.

i suddenly getting this too when i’m selling on TP!?weirdo

I am having the exact same issue and it also started about a week ago. I get kicked out of the game with error code 11:1000:7006:743:101 “Incorrect Password. Please check it and try again.

As soon as I get kicked, I can login and play right away

I changed my password to get rid of the “suggestion” at the login screen but I still get kicked out.

I am having the same issue on the Mac Client

Same issue here the past week or so, for both my wife and I. Randomly kicked out of the game with the same error message. Just re-login and start over. Annoying.

/jump this happened again just now!

Same problem for me. Incredibly annoying, especially when you get kicked out of a dungeon or a personal story; the latter is worse since you don’t appear back in when you re-log.

Update: I created a ticket for this and while support was prompt they did not answer my questions at all. Instead, the initial reply stated, "we’ll help you recover your account,’ when I clearly stated I’d never lost it and that I could log in fine and that I had never changed my password since BETA. I specifically asked about why this was occurring and speculated that perhaps it had to do with a failure to authenticate credentials while logged into the game.

The second reply completely ignored my questions and stated, “we’ll help you reset your password,” and with a new password set by support. I logged in and changed it but I’m not pleased that none of my questions were answered and instead they just treated it like an account recover / password reset issue when that is not what was occurring for me.

Been seeing the same issue for the past week as well. I don’t recall getting it before. Very random when it does pop up, but getting a couple of times a day now.

I am having the same issue started 4 days ago and seems to be getting worse with each day,this problem is quite annoying. I am already in game how could I possibly have the wrong password?

This is GETTING annoying! It happened again!

Gaile has posted in a different thread that this is a known problem, and they’re looking into it.

Could you link that thread?

Also suffering from this. Once or twice a day, often in dungeons.

Still getting this error, support basically keeps replying back with a “we can help you recover your account”, when clearly the account isn’t compromised.

I was finally able to grab the error code, which is 11:1000:7006:743:101.

Also Happens to me it is becoming very unwelcome

same here, i changed my password but still does this. Annoying as hell. Especially if it drops me out in the middle of an event…

Keeps happening to me lately. I’m playing in-game and suddenly kicked off with “incorrect password” error. makes no sense because I’m already logged in. I changed my password and it still does it.

Still getting this error today.

I’ve had several follow ups to my support ticket – all very prompt and polite. So there is that at least. However, nothing has been resolved. If it’s being addressed as a ‘known issue’ in another thread, that’s great but I’d like to see it. Might also be a good idea to let the csrs know about it so they can let people who file tickets know instead of having them keep change their passwords which is not working.

Support once again failed basic reading comprehension, they simply reset my password and said “ALL FIXED”.

ok i DEFINITELY have the right password as i am on here (same pass) but when i try and log into the game i get

“The account name or password you entered is invalid. Please check your information and try again”

The weird part is that my GF account is EXACTLY the same. any ideas?

trying a reinstallation now but its not looking hopeful.

anyone got ANY ideas?

Seriously, what is causing this? It’s getting extremely annoying.

There is a similar error that do not know, but you can go …
error code 11:0:2:1297

Fraudsters stole money and dismantled all the items and sold (

Account restored

Another day, more silence.