Guild Wars 2

I have been having issues with the trading post ever since the new content patch. Most of the time it happens after I try and use trading post after getting loot from like the new events or even in wvw. The error message I got was:

—> Crash <—
Assertion: supportsValue.IsObject()
File: ..\..\..\Engine\ArenaWeb\AwBrowserHandler.cpp(68)
App: Gw2.exe
Pid: 5516
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 28928
When: 2014-01-25T06:04:24Z 2014-01-25T01:04:24-05:00
Uptime: 0 days 0:03:10
Flags: 0

—> System <—
Name: JT-05E45C62C2EA
IpAddr: 192.168.10.101
Processors: 4 [AuthenticAMD:15:2:3]
OSVersion: Windows 5.1 (32 bit)

—> System Memory <—
Physical: 200MB/ 2047MB 9%
Paged: 1661MB/ 3940MB 42%
Virtual: 708MB/ 2047MB 34%
Load: 90%
CommitTotal: 2279MB
CommitLimit: 3940MB
CommitPeak: 3103MB
SystemCache: 402MB
HandleCount: 20425
ProcessCount: 44
ThreadCount: 633

—> Process Memory <—
Private: 1152MB
WorkingSet: 965MB
PeakWorkingSet: 966MB
PageFaults: 376117

—> Error Logs <—
Content is referencing a propID that doesn’t exist propId=‘1630462564060135947’
Content is referencing a propID that doesn’t exist propId=‘1604462206305468939’
Content is referencing a propID that doesn’t exist propId=‘1438296409473293886’
Content is referencing a propID that doesn’t exist propId=‘1593715318635634200’
Content is referencing a propID that doesn’t exist propId=‘1593721941475204624’
Content is referencing a propID that doesn’t exist propId=‘1593706861845028365’
Content is referencing a propID that doesn’t exist propId=‘1593729157020261900’
Content is referencing a propID that doesn’t exist propId=‘1388489600850330626’
Content is referencing a propID that doesn’t exist propId=‘1600421290619994655’
Content is referencing a propID that doesn’t exist propId=‘1600421428058948124’
Content is referencing a propID that doesn’t exist propId=‘1600439668785054226’
Content is referencing a propID that doesn’t exist propId=‘1600442293010072107’
Content is referencing a propID that doesn’t exist propId=‘1600439492691395101’
Content is referencing a propID that doesn’t exist propId=‘1600443581500260911’
Content is referencing a propID that doesn’t exist propId=‘1600420874008166942’
Content is referencing a propID that doesn’t exist propId=‘1600443684579476012’
Content is referencing a propID that doesn’t exist propId=‘1600458575231091208’
Content is referencing a propID that doesn’t exist propId=‘1600440244310671891’
Content is referencing a propID that doesn’t exist propId=‘1600444410428949026’
Content is referencing a propID that doesn’t exist propId=‘1600444178500715053’
Texture missing mip chain: 0×066f6c

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0625
Version = 6.14.0013.3221
Description = NVIDIA GeForce 9600 GSO 512
Compat = 0×00100000
VidMem = 512 MB

Getting exactly the same error since last content patch.
-repair didn’t help btw.

Same here, since last update game crashes when I try to access the Black Lion Trading Company – error did not occurr before the update.

@All – Have you tried to clear your GW2 game cache yet?

Most TP-specific issues are primarily related to some temporary GW2 files where removing them will allow them to be recreated and the TP to function properly again.

The quickest way to clear the GW2 Cache is to:

1. Ensure your game is completely closed.
2. Hold your “Windows Key” and press “F” to open Windows Search on your computer.
3. Search for “gw2cache”
4. It will find a folder called “gw2cache-{bunch-of-letters-and-numbers}” at:
   “C:\Users\YourComputerUserName\AppData\Local\Temp”
5. Delete this “gw2cache-{bunch-of-letters-and-numbers}” folder that is shown in the results.
6. Load up your game normally and your TP should now function properly.

I tried that, however no file/folder by that name could be found.

I tried that, however no file/folder by that name could be found.

the only temporary files i could find associated to gw2 were the following: gw2.tmp and gw2.tmp-324e7524.pf

Sorry, I should have also included this portion of the steps in the event you could not see the hidden folder:

If your search for “gw2cache” does not produce the folder I mentioned, then you will need to enable hidden files and folders in order to delete this cache folder.

Make hidden files visible and clear the game cache

1. Close your game completely.
2. Browse your My Computer to: “C:\Users\YourComputerUserName”
3. Then in the window menus, click on “Tools” then “Folder Options…”
4. In the window that pops up, click the “View” tab
5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
6. You should now see a folder in your file listing called “AppData”, open this folder
7. Inside that folder open the “Local” folder
8. Inside that folder open the “Temp” folder
9. You should now see a folder called “gw2cache-{bunch-of-letters-and-numbers}”. Delete this gw2cache folder.
10. Load up your game normally and see if the issue is fixed.

—note—
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

• Click your Start menu and then open Control Panel
• In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
• Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Same here when i use tp or mf banners got crashed same error i send tu suppoer and got same answear as StinVec.3621 told but is no fix

i was able to enable hidden files, however it still did not work. i am not sure the fact that i’m still using windows xp making a difference or not. What i had read was someone having issue due to the antivirus program. i tried to had gw2 to the white list but still was having issues. so i decided to switch from avast to avg. Both programs seems to work well for me. So far I haven’t had any issues after switching to avg. not sure if this is just random on not having problems but so far it is working.

This sounds as if it could be related to this issue.

Try the same solution (Disabling Antivirus/Firewall) and see if the issue is resolved; if it is, try to whitelist the Guild Wars 2 directory in your AV program to allow the antivirus to continue running rather than having it disabled completely.

Hey guy’s i got a fix for my tp crash so the only thing i done was to reinstal adobe flash player ,hope will work for you too …

Did have the trading post crash problem, cleared the game cache, and now I’m getting random crashes.

Same problem. Clearin cash, whitelisting awesomium_process with both AV and firewall, updating flashplayer didnt help. Any other options, this is very annoying.