Log in issues 11/24 [Merged]

Log in issues 11/24 [Merged]

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Posted by: Strages.2950

Strages.2950

I logged in the first time tonight with no real problems, just continuous loading. Then I logged out and keep getting this:

(Picture below)

I know 100% for a fact that my log in is correct because I’ve never changed or altered it, yet for some reason it’s saying my info is incorrect. What’s the problem now?

I got this error about seven times on two different accounts, even typing out the password in notepad and copy+pasting it just be sure. Eventually, this error was replaced with

Same exact error. It happened a couple times this morning and now its been going on for at least 10 minutes. (just tried logging 10 mins ago)

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Posted by: Meclorx.3249

Meclorx.3249

Have they tried turning it off and on again?

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Posted by: Umbrasong.3149

Umbrasong.3149

This is a known/being-worked-on issue, according to Anet’s twitter feed:

https://twitter.com/guildwars2/status/669317200851951616
We’re aware of #GW2 login issues and are investigating the possible causes ^SL

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Posted by: KayCee.4653

KayCee.4653

Yeah forums login is up… but game seems to be still broken

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Posted by: pofo.6102

pofo.6102

Im in the same boat with everyone else and can Not log in! The forum seems to be running at 1/10 speed which keep the number of complaints to a bare minimum

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Posted by: Zakhelm.4618

Zakhelm.4618

Same here but maybe [url] https://forum-en.gw2archive.eu/forum/info/news/Server-Maintenance-Scheduled-23-November-2015 [/url]
may have something to do with it.

DH: Cause no one expects the Guardian to Snipe
Zachelm Guardian of Time-Keepers: Timekeepers HQ

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Posted by: darksome.1697

darksome.1697

Same thing here. We finally got a good TD run and was a few hits from killing the bosses when the server threw us out. Been getting the same error as posted above ever since. Couldn’t login to the forums even for a long time, game different errors every time. Unspecified error was one of them. And this:

Attachments:

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Posted by: Kelly.5293

Kelly.5293

I just started getting “game client is unable to gain access to the log-in server at this time”
i changed nothing and never get this.
Build: 55511
Error Code: 42:0:9001:4419

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Posted by: Arthurius.1407

Arthurius.1407

I’m getting the same issue.

Build: 55511
Error Code: 42:0:9001:4419

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Posted by: undeadmage.6587

undeadmage.6587

I getting the same thing. Must be ISIS

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Posted by: Saturn.6012

Saturn.6012

I can’t log in too patch win64bit
Build: 55511
Error Code: 42:0:9001:4419
(after post 5min. I can log in)

(edited by Saturn.6012)

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Posted by: Umbrasong.3149

Umbrasong.3149

From twitter:
https://twitter.com/guildwars2/status/669330933208715264
We don’t have an ETA for the servers going back online. Rest assured we’ve got the best crew working on this! Thanks for your patience ^SL

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Posted by: zideeffectzz.6379

zideeffectzz.6379

yea, I also finally got on the forum using “internet explorer.” I was using firefox and it does not let me log in at all. I still couldn’t login like everyone else here also. I hope they’re not doing the maintenance now at night….

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Posted by: keenedge.9675

keenedge.9675

someone tripped on cord after office party ?
happened around 4pm Pacific Time

“John Spartan, you are fined one credit for a violation of the verbal morality statute”

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Posted by: Zex.3618

Zex.3618

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Posted by: Kruppe.6472

Kruppe.6472

Tried to login multiple time, got log-in server error, error Code: 42:0:9001:4419. Was first thinking about a password error, so i changed it, it obviously works on the forums but i’m still getting the error from the client and can’t login

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Posted by: tattyana.2356

tattyana.2356

I believe the hamster at the anet has finally died rip……….. 3 years of good service

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Posted by: Lord Huntsman.4691

Lord Huntsman.4691

I guess anet needs to install the 64bit client

Best comment, ever! You sir, win the Interwebs.

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Posted by: Luke.1402

Luke.1402

I’m sure everyone has been experiencing the same problem, when will the game be playable? I’ve seen that they discovered the problem about an hour ago . They had announced to fix it, but hasn’t gave any news just yet? What’s wrong, and what could it be?

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Posted by: Blazin.8162

Blazin.8162

I’m having the same issue

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Posted by: Chamelion.9536

Chamelion.9536

Same with me, but while I am bummed the system seems to be down, I am glad that it’s nothing to do with MY system.. I thought I had a virus, or something wrong with My router… till I was finally able to log in here and read that it seems to be a system wide issue.

So it apparently is on ANET’s side, which is now a wait and see for when it’s repaired.

Sucks because I finished a ten hour work day and looked forward to coming home and killing things to de-stress. Ah well… as long as its the network and not my computer, I’ll patiently wait.

-C

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Posted by: PrinceKhaled.5104

PrinceKhaled.5104

same…………….

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Posted by: Kumazawa.4786

Kumazawa.4786

Im getting those same message to where it say “client cannot access the login servers”
been 2 hours now. Think there login server is down again… *sigh

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Posted by: deadkoala.4068

deadkoala.4068

+1
Build: 55511
Error Code: 42:0:9001:4419

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Posted by: bladedancer.4830

bladedancer.4830

I’m getting the same error so far

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Posted by: Edalon.7210

Edalon.7210

Having the same issue as well, but now I finally managed to log on to the website.

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Posted by: luckyny.7468

luckyny.7468

Was looking for an excuse to play the Witcher 3 add on for the last 2 months. But I really want to get back to my new build Thief.

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Posted by: locasugar.3784

locasugar.3784

and I thought my pc had issues and I was like wtf? a few seconds ago everything was fine.. stupid anet

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Posted by: LadyHawk.5319

LadyHawk.5319

Same problems. Noticed it first with chat. Could only use “say” chat. No party or guild chat. Could not even send mail. So I hard-logged … fatal error. Then it’s taken me about an hour to able to log onto the forums >.<

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Posted by: Falseprophet.5967

Falseprophet.5967

[URL]https://twitter.com/GuildWars2[/URL]
seems like they don’t quite know either but are working on getting us back

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Posted by: Sleonesia Lidell.9074

Sleonesia Lidell.9074

Hey listen, if you have an email from guild wars 2 use it to reply. I was able to send in on what happened.

seriously though, what happened?

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Posted by: Mogilka.3085

Mogilka.3085

I created a ticket for this over an hour ago too since i was unable to log into forums

I love cats, my favorite cat is named Sql, i call her MySQL.

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Posted by: Rashka Undertaker.2417

Rashka Undertaker.2417

same also………………..

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Posted by: Kaliny.8265

Kaliny.8265

Quoting from my e-mail.

GM Exalted Lord Googly Eyes (Guild Wars 2 Support)

Nov 24, 17:40

Hello,

Thank you for contacting us! We are currently aware of the issues with the login server and are working on getting it back up as soon as possible. We’ve got our best people on it, but unfortunately we don’t have an estimated time that it will be up and running again. We would ask that you be patient while we sort things out.

Let me know if you have any other questions.

Regards,

GM Exalted Lord Googly Eyes
Guild Wars 2 Support Team
http://help.guildwars2.com/

I’m not always rude and sarcastic… Sometimes i’m asleep.

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Posted by: zarvin.3264

zarvin.3264

I am getting the same as well.

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Posted by: Silver.7912

Silver.7912

Game will not load, I receive the following error:
Build: 55511
Error Code: 42:0:9001:4419

When I tried to log into the forums I received this error:
Login Error: Portal returned error: — l_c.rb 95 (fangamer:-1).

I went to relog into the forums and apparently even though I received the error, I was logged in.

Also part of the guild wars site is down, or unaccessible, I went to change my password to see if that was the problem and cannot access the password change page.

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Posted by: Snow.2506

Snow.2506

Welcome to the club.

For the love of the high damage, high mobility, glass cannon. Thief to the bitter end.

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Posted by: briggah.7910

briggah.7910

I got this error about seven times on two different accounts, even typing out the password in notepad and copy+pasting it just be sure. Eventually, this error was replaced with

Same issue for me. Was in wvw and all the sudden got some login server error and got kicked.

from gw2 twitter posted 12 mins ago:
We don’t have an ETA for the servers going back online. Rest assured we’ve got the best crew working on this! Thanks for your patience ^SL

Player Vs Everyone
youtube channel - twitch channel

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Posted by: Parsid.5860

Parsid.5860

Seems odd they update on twitter but not in the area they call their “official” support forums.

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Posted by: Kaliny.8265

Kaliny.8265

GM Exalted Lord Googly Eyes (Guild Wars 2 Support)

Nov 24, 17:40

Hello,

Thank you for contacting us! We are currently aware of the issues with the login server and are working on getting it back up as soon as possible. We’ve got our best people on it, but unfortunately we don’t have an estimated time that it will be up and running again. We would ask that you be patient while we sort things out.

Let me know if you have any other questions.

Regards,

GM Exalted Lord Googly Eyes
Guild Wars 2 Support Team
http://help.guildwars2.com/

I’m not always rude and sarcastic… Sometimes i’m asleep.

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Posted by: Hydro Mech.3471

Hydro Mech.3471

Finally, I can login:

Bought Guild Wars 2 Pre-Paid Gem Card ==> Got home ==> Hoped on Guild Wars 2 ==> Logged in just fine ==> Started to type in code ==> Got kicked off ==> Waited an hour and … wait … THE SERVERS ARE UP!!!

Man, I know I’m gonna get got, but I’m gonna get mine more than I get got dough.

Make somebody who makes feel everybody feel a somebody.

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Posted by: Kaliny.8265

Kaliny.8265

/\ Quoted from my e-mail.

I’m not always rude and sarcastic… Sometimes i’m asleep.

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Posted by: Eripsa.6731

Eripsa.6731

Also, my wife and I are now unable to login or play. I’m honestly not real sure how i got logged into the forums to post this since it wouldnt let me but apparently when i clicked reply to post and accepted terms and such it auto logged me in i guess luck is on my side but i still cannot play… i wonder how long we all will be under attack from the dark forces of nonrelog exilment, haha its like a plague for MMORPGS xD

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Posted by: Zevlik.8109

Zevlik.8109

I guess anet needs to install the 64bit client

best response ever!!..LOL 64 bit client fixes everything you know.

what we have a leaking roof oh just put a bigger bucket underneath it and call it good.

~ Zev
Dark Covenant (SBI)

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Posted by: Kaliny.8265

Kaliny.8265

Quoting from my e-mail:

GM Exalted Lord Googly Eyes (Guild Wars 2 Support)

Nov 24, 17:40

Hello,

Thank you for contacting us! We are currently aware of the issues with the login server and are working on getting it back up as soon as possible. We’ve got our best people on it, but unfortunately we don’t have an estimated time that it will be up and running again. We would ask that you be patient while we sort things out.

Let me know if you have any other questions.

Regards,

GM Exalted Lord Googly Eyes
Guild Wars 2 Support Team
http://help.guildwars2.com/

I’m not always rude and sarcastic… Sometimes i’m asleep.

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Posted by: Kaliny.8265

Kaliny.8265

Quoting from my e-mail:

GM Exalted Lord Googly Eyes (Guild Wars 2 Support)

Nov 24, 17:40

Hello,

Thank you for contacting us! We are currently aware of the issues with the login server and are working on getting it back up as soon as possible. We’ve got our best people on it, but unfortunately we don’t have an estimated time that it will be up and running again. We would ask that you be patient while we sort things out.

Let me know if you have any other questions.

Regards,

GM Exalted Lord Googly Eyes
Guild Wars 2 Support Team
http://help.guildwars2.com/

I’m not always rude and sarcastic… Sometimes i’m asleep.

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Posted by: Cherokeewill.7504

Cherokeewill.7504

Just managed to get in.

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Posted by: Lord Huntsman.4691

Lord Huntsman.4691

Took me 30 mins just to get a decent logon to the forums. I wouldn’t change your PWD or anything. Apparently, this matters:

https://forum-en.gw2archive.eu/forum/info/news/Server-Maintenance-Scheduled-23-November-2015

So, common sense has left the infrastructure team. What on earth were they thinking about running maintenance during prime-time gaming hours? Not to mention that a lot of people are off this week, and they should have anticipated higher use. Um… blackout periods? So much FAIL!

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Posted by: Chamelion.9536

Chamelion.9536

Let me know if you have any other questions.

Regards,

GM Exalted Lord Googly Eyes
Guild Wars 2 Support Team
http://help.guildwars2.com/

I have a lot of questions, but I doubt Anet can answer them

Wait and see mode, engaged!

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Posted by: marksman.6453

marksman.6453

Servers back up