Guild Wars 2

Mexamese.5163:

Then I ask once again, why did it just start after the patch? before the patch great, after patch bad. My regular internet and other internet games are the same just GW2. My VoIP phone works fine even when GW2 is hogging all the bandwidth, but for some reason GW2 doesn’t work great anymore. I will leave it at that and see what people say, hopefully it is my side, I will plug a different computer in on my side and see how its working if I’m having the same issue then I will have at least isolated it to something beyond my computer. Either ISP or GW2. i will update once i have done so.

Coincidence. They change software so when the issue occurs people expect it was the change. Happens with just about anything these days.

If it was the patch, everyone would be affected. And I’ll attest I have no lag/log-in issues.

You need to trace the issue out in the network. Just cause your VOIP and Skype, other games, are working doesn’t mean ANYTHING. Each of those services paths to different stats/countries, and they will all hit different ISP’s along the way. You need to trace route from you to the end point to TRULY troubleshoot the issue.

With out traces there is nothing that can be done.

for last few days I have huge lags, my broadband looks good but in game this is horrible.

http://www.speedtest.net/result/3271194799.png

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Nemesis [192.168.1.198]
0/ 25 = 0% |
1 20ms 0/ 25 = 0% 0/ 25 = 0% cpc11-dals14-2-0-gw.20-2.cable.virginm.net [82.34.246.1]
0/ 25 = 0% |
2 10ms 0/ 25 = 0% 0/ 25 = 0% hari-core-2b-ae4-714.network.virginmedia.net [81.96.17.129]
0/ 25 = 0% |
3 15ms 0/ 25 = 0% 0/ 25 = 0% popl-bb-1b-ae8-0.network.virginmedia.net [81.96.16.205]
0/ 25 = 0% |
4 17ms 0/ 25 = 0% 0/ 25 = 0% brnt-bb-1a-et-010-0.network.virginmedia.net [62.253.175.65]
0/ 25 = 0% |
5 15ms 4/ 25 = 16% 4/ 25 = 16% brhm-bb-1b-et-410-0.network.virginmedia.net [62.253.175.42]
0/ 25 = 0% |
6 23ms 0/ 25 = 0% 0/ 25 = 0% ae1.lon25.ip4.tinet.net [77.67.65.161]
0/ 25 = 0% |
7 40ms 0/ 25 = 0% 0/ 25 = 0% xe-7-2-3.fra23.ip4.tinet.net [89.149.186.169]
5/ 25 = 20% |
8 44ms 21/ 25 = 84% 16/ 25 = 64% 89.149.164.42
0/ 25 = 0% |
9 —- 25/ 25 =100% 20/ 25 = 80% 206-127-157-86.plaync.com [206.127.157.86]
0/ 25 = 0% |
10 34ms 5/ 25 = 20% 0/ 25 = 0% p4-23-c0-ncdc-pub.plaync.net [206.127.158.1]

and we have a problem.

I have lags.
for last few days I have huge lags, my broadband looks good.
http://www.speedtest.net/result/3271194799.png

If this map is accurate (I dont trust its source yet), France is getting hit with a 20Gbps DoS Attack.

http://www.digitalattackmap.com/#anim=1&color=0&country=FR&time=16100&view=map

France only has a 20Gbps pipe for internet, and since 95% of it is being used in a DoS attack, that would be the source of connection issues for anything going through their nodes (Frankfurt, FRA61….ect).

If France Deployed IPS’s like they should have back in 2008, the DoS could be shut down and avoided. It appears this is not the case.

Anyone having connection issues in Europe needs to contact their ISP and get their ISP to go after the Nodes in France.

did you guys can ping this server 206.127.157.86? I can’t.

9 —- 25/ 25 =100% 20/ 25 = 80% 206-127-157-86.plaync.com [206.127.157.86]
0/ 25 = 0% |

I’m having issues too as I lag out a few times a day, other than that the game is very playable.. but you can imagine how bad it smells when you have to queue for a hour to play with your guild. It has made me quit from several of our raids.

I put in a ticket and the support team told me I should be fine, although I’m slightly suffering from packetloss. They told me to try a proxy and see how it goes. Obviously there is a problem between me & GW2 somewhere. Not suffering the same problem in other games, also got the fastest ISP you can get in Belgium. :P

What I noticed is I never lag out with few people on the screen but as soon as like 20+ load in out of nowhere.. thats a recipe for disaster, definitely during the evening.

Please be aware that this method of debugging network issues has major flaws.
The flaws of measuring ICMP Packets (pings) to measure lag – are well known and numerous these are:
1 ISPs (intermediary) – will randomly drop ICMP Packets on a network. This will then report incorrectly in ping plotter or tracerts commands as dropped packets.
We will see randomly high levels of pings or other such items which does not actually reflect the state of the traffic itself.
Level 3 networks are well known for dropping high numbers of ICMP packets especially cross-country this helps prevent DDOS attacks and is often turned on.
2 The actual game traffic does not travel via ICMP ports so we are looking at something else than the actual traffic itself that is being sent.
3 ICMP Packet analysis only works on a network you fully own to give reliable results and is likely to only work for the first few hops of any network traffic. If you are not seeing any packet loss on the first 2-3 hops then it is probably something else that could be causing the issues.
I even have information supporting this from my ISP which I have sent in prior support tickets to ANET and why this method is completely unreliable. We tried to see if level 3 has a problem between Dallas and Washington as a hop- it turned out that Level 3 routinely drop ICMP packets and the other traffic (game traffic is unaffected).
If possible could we migrate to analysing actual traffic (to/from and if the traffic does not reach it’s destination) with a free network traffic capture system: http://www.wireshark.org. TCP traffic which this game uses relys on synchronised Qued in-order communications if one item fails (or the packet is rejected by the destination) we often experience in-game lag.
Why do I suggest this?
This gives every piece of traffic a start time, end time, ISP priority (QoS), duration in transmission (delta time – can be used to measure real lag), acknowledgement of receipt and a much more detailed analysis.
I have numerous pingplotter graphs which look okay (in various areas of the game), but a more detailed analysis of the actual network traffic highlights some major issues are being experienced in the back end (usually packet is rejected from being recieved by server at high load or a desync event has happened).
I know this is more complex than a basic level 1 network diagnosis – but without looking beyond ICMP it is unlikely we will get to the bottom of these lag issues.
Happy to disucss this further.

TPMN.1483:

Show Spoiler

hide spoiler

Please be aware that this method of debugging network issues has major flaws.
The flaws of measuring ICMP Packets (pings) to measure lag – are well known and numerous these are:
1 ISPs (intermediary) – will randomly drop ICMP Packets on a network. This will then report incorrectly in ping plotter or tracerts commands as dropped packets.
We will see randomly high levels of pings or other such items which does not actually reflect the state of the traffic itself.
Level 3 networks are well known for dropping high numbers of ICMP packets especially cross-country this helps prevent DDOS attacks and is often turned on.
2 The actual game traffic does not travel via ICMP ports so we are looking at something else than the actual traffic itself that is being sent.
3 ICMP Packet analysis only works on a network you fully own to give reliable results and is likely to only work for the first few hops of any network traffic. If you are not seeing any packet loss on the first 2-3 hops then it is probably something else that could be causing the issues.
I even have information supporting this from my ISP which I have sent in prior support tickets to ANET and why this method is completely unreliable. We tried to see if level 3 has a problem between Dallas and Washington as a hop- it turned out that Level 3 routinely drop ICMP packets and the other traffic (game traffic is unaffected).
If possible could we migrate to analysing actual traffic (to/from and if the traffic does not reach it’s destination) with a free network traffic capture system: http://www.wireshark.org. TCP traffic which this game uses relys on synchronised Qued in-order communications if one item fails (or the packet is rejected by the destination) we often experience in-game lag.
Why do I suggest this?
This gives every piece of traffic a start time, end time, ISP priority (QoS), duration in transmission (delta time – can be used to measure real lag), acknowledgement of receipt and a much more detailed analysis.
I have numerous pingplotter graphs which look okay (in various areas of the game), but a more detailed analysis of the actual network traffic highlights some major issues are being experienced in the back end (usually packet is rejected from being recieved by server at high load or a desync event has happened).
I know this is more complex than a basic level 1 network diagnosis – but without looking beyond ICMP it is unlikely we will get to the bottom of these lag issues.
Happy to disucss this further.

You’re right. I’ve installed Wireshark now to end with this problem for good. I’m not having problems now, but at least i’d like to know the reasons this happens from time to time.

Do you have some kind of script or filter to use with wireshark so the next time i have a lag problem i can send my GW2 data only? I’m really willing to finish with this

I have been experiencing serious lag issues for 3 straight days now. usually there is a second delay between pressing a button and something happening, also rubberbanding a lot, very frustrating, PVP is impossible, sometimes I experience 3-5 second spikes of lag where nothing happens, also affects party chat and browsing pvp servers. Everything outside of Guild Wars 2 works perfectly, browsing internet, streaming video, world of tanks etc. speed tests come back perfect, ping test to guildwars2.com at 58 ms. I live in Massachusetts and use Verizon FiOS and play on Blackgate server. Any help would be appreciated.

*update. My latency with Gw2.exe is about 300 in resource monitor. The other computer on my lan is not having the lag problem. I tried deleting Local.dat but it didn’t make any difference. The lag suddenly started while playing Sanctum Sprint.

Xandror.2356:

I have been experiencing serious lag issues for 3 straight days now. usually there is a second delay between pressing a button and something happening, also rubberbanding a lot, very frustrating, PVP is impossible, sometimes I experience 3-5 second spikes of lag where nothing happens, also affects party chat and browsing pvp servers. Everything outside of Guild Wars 2 works perfectly, browsing internet, streaming video, world of tanks etc. speed tests come back perfect, ping test to guildwars2.com at 58 ms. I live in Massachusetts and use Verizon FiOS and play on Blackgate server. Any help would be appreciated.

*update. My latency with Gw2.exe is about 300 in resource monitor. The other computer on my lan is not having the lag problem. I tried deleting Local.dat but it didn’t make any difference. The lag suddenly started while playing Sanctum Sprint.

This pretty well sums up with what’s been going on with me. My fiance plays with me on the same network and has similar issues, but nowhere near as extreme as mine is.

I just tested some other games and had no issues whatsoever, including FPS.

My guildie makes a joke that he was lagging before, and as soon as he stopped (a couple of days ago) I started getting it, like he passed me the virus.

If there’s any help or more information needed I’d be happy to oblige, as this completely lowers my desire to play.

I seem to hit large walls of packet loss in dallas few hops before the server. Trouble with one of the last stops we all use would explain why so many people have started having issues.

Gelfgar.7698:

Call me crazy but since most of us are seeing issues with the packet loss drop on the Dallas node before the anet servers that the type of load balancing they have set up is rejecting/dropping packets. And the reason not everyone is seeing this is because it obviously doesn’t drop everyone’s packets just if you happen to be the lucky contestant for the hour/day/week.

It just seems a little crazy that this game is soooo sensitive to network issues and it is effecting so many people for everyone to be having ISP issues for this long. This has been going on for months not just weeks something more really should be done on anets side. Get a network expert on this or something and give a detailed post of what they did to prove it’s not on your end other than having all of us use ping plotter which is a flawed system to prove something. In this day and age we all use internet for so many things and have no issues yet when it comes to this game it’s like my connection is walking on a tightrope.

CursedShaitan.9720:

I seem to hit large walls of packet loss in dallas few hops before the server. Trouble with one of the last stops we all use would explain why so many people have started having issues.

This seems very common and would explain what’s happening to me. I’ll definitely check this tonight.

However, I’m only a pseudo-technical person as I haven’t had any formal education on computer science or the likes.

If my issue is due to packet loss in Dallas, is there anything that I (the player) can do, or is the fix solely on Anet’s side?

Purchased the game a little over a month ago after finally getting a computer that can run games made within the past 5 years, was so excited to finally play GW2… first few days/weeks I had no problems, now it’s become virtually unplayable by the extreme long lags then error 7 disconnects. All I’ve been told by ANet’s CS team so far is to try out a proxy service that have free trials (But of course are paid subs afterwards). I’ve pasted my tracert info to see if I can get any advice from any of you. (Going to reply again with the info from the ANet diag tool since it’s too much length for one message, just in case)

From the looks of the tracert it seems to timeout after the exact same ip address each time, which seems very close to the ip address i was connected to on the server.

Since all the information is too much (as I mentioned in the previous post) I’ve pasted the most alarming portion, with seems to be (From what I remember reading yesterday, could be wrong) where a lot of people are running into the same issue. Note I am located in the US (Utah specifically).

Hop #8 20ms 1/ 25 = 4% 1/ 25 = 4% las-bb1-link.telia.net [213.155.131.82]

Hop #9 22ms 1/ 25 = 4% 1/ 25 = 4% ae8.edge1.LosAngeles.Level3.net [4.68.70.129]

Hop #16 182ms 10/ 25 = 40% 2/ 25 = 8% ae-47-47.ebr1.Frankfurt1.Level3.net [4.69.143.141]

Hop #17 185ms 9/ 25 = 36% 1/ 25 = 4% ae-71-71.csw2.Frankfurt1.Level3.net [4.69.140.6]

Hop #18 182ms 9/ 25 = 36% 1/ 25 = 4% ae-2-70.edge6.Frankfurt1.Level3.net [4.69.154.74]

Hop #19 181ms 8/ 25 = 32% 0/ 25 = 0% 195.16.161.58

I’ve also had huge packet loss on two occasions as well during the test

16 56ms 4/ 25 = 16% 1/ 25 = 4% 64.25.32.9
0/ 25 = 0% |

17 —- 25/ 25 =100% 22/ 25 = 88% 64.25.32.26
0/ 25 = 0% |
18 59ms 3/ 25 = 12% 0/ 25 = 0% 64.25.39.1
0/ 25 = 0% |
As well as:

19 181ms 8/ 25 = 32% 0/ 25 = 0% 195.16.161.58
2/ 25 = 8% |
20 —- 25/ 25 =100% 15/ 25 = 60% 206-127-157-86.plaync.com [206.127.157.86]
0/ 25 = 0% |
21 186ms 10/ 25 = 40% 0/ 25 = 0% p4-23-c0-ncdcpub.plaync.net[206.127.158.1]

Right, I’m getting network lag now. Fine last night. Seems to be a couple of things happening. Paris (France) is slowing things down, so is Dallas (US). And, as Marley points out, there are timeouts right after IP 64.25.32.82. Here’s my tracert:

6 20 ms 26 ms 14 ms manc-bb-1d-et-410-0.network.virginmedia.net [62.253.175.246]
7 * * * Request timed out.
8 202 ms * 200 ms vlan90.csw4.Paris1.Level3.net [4.69.168.254]
9 202 ms 204 ms * ae-92-92.ebr2.Paris1.Level3.net [4.69.161.105]
10 * * 202 ms ae-43-43.ebr2.Washington1.Level3.net [4.69.137.58]
11 221 ms 205 ms 199 ms ae-92-92.csw4.Washington1.Level3.net [4.69.134.158]
12 198 ms 217 ms 206 ms ae-91-91.ebr1.Washington1.Level3.net [4.69.134.141]
13 * * * Request timed out.
14 201 ms * * ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
15 201 ms * 204 ms ae-93-93.csw4.Dallas1.Level3.net [4.69.151.169]
16 * * * Request timed out.
17 * 223 ms * 4.59.197.34
18 214 ms 204 ms * 64.25.32.9
19 * * 200 ms 64.25.32.26
20 203 ms 215 ms 212 ms 64.25.32.82
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * *

Edit: I’m from the UK. Also, these forums are much slower tonight – coincidental?

Flatley.1620:

Edit: I’m from the UK. Also, these forums are much slower tonight – coincidental?

Also from the UK, horrendous lag each time I’ve tried for last few hours. Also, points to level3 which is hop 6 onwards and where the packetloss starts.

Tracing route to 64.25.38.57 over a maximum of 30 hops

5 16 ms 16 ms 17 ms manc-bb-1d-et-510-0.network.virginmedia.net [62.
253.175.202]
6 * 26 ms 28 ms 213.242.120.97
7 207 ms 208 ms 207 ms vlan90.csw4.Paris1.Level3.net [4.69.168.254]
8 208 ms 206 ms 207 ms ae-92-92.ebr2.Paris1.Level3.net [4.69.161.105]
9 204 ms * 207 ms ae-44-44.ebr2.Washington1.Level3.net [4.69.137.6
2]
10 206 ms 218 ms 208 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.1
54]
11 206 ms 204 ms 204 ms ae-81-81.ebr1.Washington1.Level3.net [4.69.134.1
37]
12 * * * Request timed out.
13 205 ms 204 ms 205 ms ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
14 207 ms 205 ms 217 ms ae-83-83.csw3.Dallas1.Level3.net [4.69.151.157]

15 207 ms 211 ms * ae-3-80.edge2.Dallas1.Level3.net [4.69.145.139]

16 * 205 ms 205 ms 4.59.197.34
17 205 ms 206 ms 211 ms 64.25.32.9
18 213 ms 215 ms 211 ms 64.25.32.26
19 212 ms 207 ms 213 ms 64.25.32.82
20 * * * Request timed out.

been DCing every 15 minutes for the past couple days.

All servers seem to be having huge connectivity and server-side issues right now? I think it mostly passed, but ;-; so many failed world events.

Still having permanent skill lag since last Thursday. Read I should do this.

Tracing route to 64.25.38.246 over a maximum of 30 hops

1 1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 9 ms 7 ms 7 ms L100.BSTNMA-VFTTP-108.verizon-gni.net [173.76.35
.1]
3 13 ms 9 ms 12 ms G0-14-0-6.BSTNMA-LCR-21.verizon-gni.net [130.81.
59.254]
4 6 ms 6 ms 7 ms ae0-0.BOS-BB-RTR1.verizon-gni.net [130.81.209.86
]
5 107 ms 105 ms 48 ms 0.ae1.XT3.DFW9.ALTER.NET [140.222.225.47]
6 49 ms 49 ms 48 ms GigabitEthernet4-0-0.GW12.DFW9.ALTER.NET [152.63
.97.86]
7 48 ms 52 ms 49 ms 65.205.119.210
8 51 ms 52 ms 52 ms 64.25.32.9
9 53 ms 51 ms 52 ms 64.25.32.26
10 53 ms 52 ms 51 ms 64.25.32.82
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.

I’m not sure what that means though.

OK, this is really odd. My tracert is still timing out after 64.25.32.82 but, in game, I have no lag. Skill lag is gone.

What gives? Where’s a confused smiley when you need one?

15 to 20 seconds lag in commands today, absolutley fine before that, never had an issue.

tracert all ok

Tracing route to p4-23-c0-ncdc-pub.plaync.net [206.127.158.1]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
2 5 ms 5 ms 5 ms 217.32.145.133
3 5 ms 5 ms 5 ms 217.32.145.158
4 6 ms 6 ms 6 ms 213.120.176.18
5 6 ms 5 ms 5 ms 217.41.168.189
6 6 ms 5 ms 5 ms 217.41.168.107
7 6 ms 6 ms 6 ms acc1-10GigE-0-0-0-5.l-far.21cn-ipp.bt.net [10
59.249.78]
8 11 ms 6 ms 8 ms core2-te0-15-0-16.faraday.ukcore.bt.net [109.
.249.25]
9 6 ms 12 ms 6 ms host213-121-193-139.ukcore.bt.net [213.121.19
39]
10 7 ms 6 ms 6 ms 166-49-211-194.eu.bt.net [166.49.211.194]
11 7 ms 6 ms 6 ms 166-49-211-38.eu.bt.net [166.49.211.38]
12 21 ms 21 ms 21 ms xe-4-0-1.fra23.ip4.tinet.net [89.149.181.157]
13 23 ms 22 ms 46 ms 89.149.164.42
14 23 ms 23 ms 22 ms 206-127-157-86.plaync.com [206.127.157.86]
15 23 ms 23 ms 23 ms p4-23-c0-ncdc-pub.plaync.net [206.127.158.1]

Looks ok on the routing side ok everywhere else on the net and all other games – WoT, EQ, diablo, WoWP, just GW2 that’s falling over!

One day I am perfectly fine, the next, DC every 5 minutes.
Becoming unplayable.

since yday patch I have huge lags. 5s delays on skills etc.

Same here, playing from Italy (Rome) in Eu server (Ruins of Surmia). The huge lags started yesterday.

tracert in spoiler

40 minutes ago iv entered Elona Reach Border and i had huge lags (couldn’t use any skill), iv decided to restart the game and now i cant log into LA, I’m getting this error message:

http://imageshack.com/a/img827/4379/hvp6.jpg

I cant even load into any map at all

Just wanted to let everyone know that commented on my post that since the last update my lag has been fixed. So whatever Anet did helped with the last update. I will keep you guys updated though.

My problem evolved ;p

-I still cant log on my guardian, who is in LA.
-I can log into my mesmer who is in Snowden Drifts

So Iv took my mesmer and enter Elona border, had huge lag (couldnt use any skill) and get disconnected.

Im having timeouts in Texas when I reach Arenanet’s servers:

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

tracert 64.25.38.131

Tracing route to 64.25.38.131 over a maximum of 30 hops

1 2 ms 2 ms 2 ms Wireless_Broadband_Router.home [192.168.1.1]
2 66 ms 26 ms 9 ms L100.BSTNMA-VFTTP-133.verizon-gni.net [173.48.74
.1]
3 12 ms 11 ms 11 ms G0-10-3-3.BSTNMA-LCR-21.verizon-gni.net [130.81.
188.136]
4 29 ms 86 ms 17 ms so-3-0-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.1
51.218]
5 54 ms 102 ms 51 ms 0.ae2.XT3.DFW9.ALTER.NET [140.222.225.55]
6 52 ms 52 ms 52 ms GigabitEthernet6-0-0.GW12.DFW9.ALTER.NET [152.63
.97.94]
7 60 ms 62 ms 61 ms 65.205.119.210
8 61 ms 61 ms 61 ms 64.25.32.9
9 59 ms 62 ms 61 ms 64.25.32.26
10 120 ms 59 ms 61 ms 64.25.32.82
11 * * * Request timed out.
12 * *

It will now time out for 30 hops. I have run it a dozen times. Its always dying at step 11. I called my ISP and they changed my IP address just in case, that actually just added a new hop inside my network. Internal latency actually was BETTER before they did that for me.

Problem is not me, is not my ISP. What can I do?

Justthat: Call your ISP man, your issue starts inside your ISP network, right on hop 2. Your leaving your network on hop #6. From Hop 1-6 you should have low latency.

I’m also getting huge lags from the UK. It took 1min, 40secs to open my bank tab just now (seriously, I timed it).

Trace route:

Tracing route to 206-127-146-74.plaync.com [206.127.146.74]
over a maximum of 30 hops:

1 1 ms 2 ms 3 ms BTHomeHub.home [redacted]
2 24 ms 17 ms 15 ms 217.32.146.73
3 15 ms 14 ms 14 ms 217.32.146.126
4 16 ms 16 ms 18 ms 217.32.147.194
5 16 ms 15 ms 15 ms 217.41.168.189
6 16 ms 16 ms 15 ms 217.41.168.107
7 17 ms 21 ms 15 ms acc2-10GigE-0-0-0-0.l-far.21cn-ipp.bt.net [109.1
59.249.120]
8 21 ms 22 ms 15 ms core2-te0-7-0-4.faraday.ukcore.bt.net [109.159.2
49.11]
9 17 ms 17 ms 16 ms peer2-xe8-3-1.telehouse.ukcore.bt.net [213.121.1
93.111]
10 24 ms 18 ms 17 ms t2c3-xe-0-1-1-0.uk-lon1.eu.bt.net [166.49.211.16
4]
11 16 ms 20 ms 18 ms 166-49-211-38.eu.bt.net [166.49.211.38]
12 35 ms 37 ms 32 ms xe-4-0-1.fra23.ip4.tinet.net [89.149.181.157]
13 36 ms 34 ms 35 ms 89.149.164.42
14 40 ms 40 ms 39 ms 206-127-157-86.plaync.com [206.127.157.86]
15 38 ms 38 ms 43 ms 206-127-157-102.plaync.com [206.127.157.102]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

The problem seemed to start with the new patch yesterday, although I suppose it could equally be coincidence. I’ve had to start playing Neverwinter instead – times are truly hard.

Same thing is happening to me which started about 2 or 3 days ago, only had the game for 2 weeks and this is making it unplayable.

Ive tried doing that tracert thing with the ip from the game but it says “unable to resolve target system name”

This is really odd. I’ve been playing with no issues again tonight but it appears my fellow countrymen are affected. What ISP’s do you use? I’m with Virgin.

BT here. The connection’s been pretty good recently – 40Mbs – and all other games seem to play fine. It’s just GW2 that’s giving me probs

Hey been playing since almost release and never had problems with lagging, until yesterday, now i cant spend more than 1m in a map without lagging (skills/guildchat/interacting with bank/MF) heres the trace thing everyones posting (I dont understand any of it though)

Tracing route to 206-127-159-139.plaync.com [206.127.159.139]
over a maximum of 30 hops:

1 19 ms 11 ms 8 ms cpc10-cbly6-2-0-gw.6-2.cable.virginm.net [81.103
.88.1]
2 12 ms 8 ms 7 ms glfd-core-2a-ae5-4039.network.virginmedia.net [6
2.254.207.109]
3 10 ms 10 ms 14 ms brnt-bb-1a-ae17-0.network.virginmedia.net [62.25
3.174.89]
4 17 ms 15 ms 15 ms brhm-bb-1b-et-410-0.network.virginmedia.net [62.
253.175.42]
5 21 ms 22 ms 20 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
6 34 ms 36 ms 36 ms xe-4-0-1.fra23.ip4.tinet.net [89.149.181.157]
7 50 ms 38 ms 36 ms 89.149.164.42
8 57 ms 39 ms 68 ms 206-127-157-86.plaync.com [206.127.157.86]
9 37 ms 40 ms 38 ms 206-127-157-102.plaync.com [206.127.157.102]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

I have yet to run a tracert (didn’t know how. Will do so tonight), but I’ve been experiencing the same issues as others here. I’ve been having this problem on and off since last Friday, and it seems to be linked to the number of players in your immediate vicinity. For example, this morning I zoned into Lornar’s Pass to wait for the Marionette. During this time, I ran around near the lake getting kills for Bloodlust. No lag whatsoever.

Then, I head to the lanes to prepare, and as soon as I reach the area where other players start to be displayed, the lag starts (and I should point out that it’s not a FPS drop. Players are rubberbanding all over the place, there’s 5s+ skill lag, etc.) It gets progressively worse as more and more people zone in, until you get to the stage where you’re just praying you don’t get disconnected.

Then, once the event is over and people start to leave, the problem once again alleviates until it’s gone.

This same issue happens in any map with a large amount of players, including LA, EotM etc. It’s like the servers are getting choked with too much data transfer or something.

Playing from the Philippines and experiencing unplayable lag. I did some tests using mtr and found that an edge router in Dallas (ae-4-90.edge2.Dallas1.Level3.net) is dropping a large amount of packets. For reference, my timezone is UTC+8.

mtr 64.25.39.72 -c 100 -r
Start: Thu Feb 6 21:12:04 2014
HOST: (my computer) Loss% Snt Last Avg Best Wrst StDev
1.|-- (my router) 0.0% 100 0.3 0.3 0.2 0.4 0.0
2.|— 112.209.64.1.pldt.net 0.0% 100 39.1 39.6 37.2 52.0 2.9
3.|— 119.93.255.213 0.0% 100 52.3 39.9 37.3 101.4 7.2
4.|— 210.213.132.38.static.pld 0.0% 100 37.7 42.2 37.7 146.5 13.9
5.|— 210.213.128.29.static.pld 0.0% 100 40.9 44.7 38.5 297.9 26.2
6.|— 210.213.130.141.static.pl 0.0% 100 37.5 39.5 36.9 84.7 5.6
7.|— so-4-0-0.edge5.Seattle1.L 0.0% 100 224.8 197.5 190.4 253.7 11.1
8.|— ae-32-52.ebr2.Seattle1.Le 0.0% 100 315.9 315.9 314.4 327.7 1.5
9.|— ae-2-2.ebr2.Denver1.Level 3.0% 100 317.4 318.4 316.2 349.3 4.2
10.|— ae-1-100.ebr1.Denver1.Lev 1.0% 100 315.7 315.2 313.2 329.0 1.5
11.|— ae-2-2.ebr2.Dallas1.Level 2.0% 100 315.5 315.1 312.8 333.2 2.0
12.|— ae-92-92.csw4.Dallas1.Lev 0.0% 100 314.0 315.4 312.7 340.4 3.4
13.|— ae-4-90.edge2.Dallas1.Lev 25.0% 100 313.8 315.6 312.9 354.7 5.4
14.|— 4.59.197.34 1.0% 100 314.1 316.3 313.1 346.3 6.8
15.|— 64.25.32.9 1.0% 100 314.6 314.5 312.7 320.3 0.7
16.|— 64.25.32.26 0.0% 100 267.4 267.5 266.3 275.3 1.0
17.|— 64.25.32.82 0.0% 100 268.6 268.8 266.7 312.9 4.7
18.|— ??? 100.0 100 0.0 0.0 0.0 0.0 0.0

I’m ignoring the results on the last hop as I think the server firewall is configured to drop ICMP packets and never reply.

Hello, if anyone can add/imput anything to my tracert it would be appreciated.

Tracing route to plaync.com [112.175.196.14]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 11 ms 8 ms 10 ms 10.100.240.1
3 10 ms 11 ms 8 ms 192.168.8.65
4 11 ms 10 ms 12 ms 192.168.101.102
5 12 ms 13 ms 13 ms 5-2-15.ear1.Dallas1.Level3.net [4.31.141.89]
6 15 ms 12 ms 13 ms ae-2-70.edge5.Dallas3.Level3.net [4.69.145.78]
7 13 ms 12 ms 16 ms sl-st30-dal-.sprintlink.net [144.232.24.29]
8 13 ms 13 ms 13 ms 144.232.25.189
9 43 ms 41 ms 42 ms 144.232.1.165
10 44 ms 44 ms 42 ms 144.232.2.84
11 45 ms 42 ms 43 ms 144.232.1.176
12 43 ms 44 ms 41 ms sl-ktcor-464155-0.sprintlink.net [144.223.136.1
4]
13 175 ms 176 ms 176 ms 112.174.87.205
14 196 ms 198 ms 175 ms 112.174.84.101
15 174 ms 177 ms 197 ms 112.174.48.17
16 173 ms 171 ms 172 ms 112.174.27.18
17 * * 1037 ms 112.188.250.34
18 * * * Request timed out.
19 * * * Request timed out.
20 * ^C

I stopped it at 20 as it was only ‘Request timed out.’ from there.
~Thanks in advance for anyone’s help with this~

Zaxares.5419:

I have yet to run a tracert (didn’t know how. Will do so tonight), but I’ve been experiencing the same issues as others here. I’ve been having this problem on and off since last Friday, and it seems to be linked to the number of players in your immediate vicinity. For example, this morning I zoned into Lornar’s Pass to wait for the Marionette. During this time, I ran around near the lake getting kills for Bloodlust. No lag whatsoever.

Then, I head to the lanes to prepare, and as soon as I reach the area where other players start to be displayed, the lag starts (and I should point out that it’s not a FPS drop. Players are rubberbanding all over the place, there’s 5s+ skill lag, etc.) It gets progressively worse as more and more people zone in, until you get to the stage where you’re just praying you don’t get disconnected.

Then, once the event is over and people start to leave, the problem once again alleviates until it’s gone.

This same issue happens in any map with a large amount of players, including LA, EotM etc. It’s like the servers are getting choked with too much data transfer or something.

I’m having the exact same issues as posted here, all of which have popped up since the latest patch. It’s gotten to the point where the game has become unplayable at times.

I’ve been playing GW2 since release and haven’t seen it lagging this bad before. Really hope a solution is found soon otherwise I’ll have to find an alternative game to spend time on :/

I have terrible problems with the game. If I manage to load my character on any map, dungeon etc.. I get a sudden lag spike, and I mean a massive lag spike, then I am being disconnected. When I try to return to the game my character gets stuck in the loading screen. This is happening for some characters, but does not for other. It is randomized. I cannot enjoy any aspect of the game. I am terribly frustrated. Anet remains silent. No one replies to my support tickets. The same thing happens on 3 computers, regardless of the ISP used. Powerfull computers I must add. No solution I found online work but one -battleping. I REFUSE TO PLAY FOR SOMETHING LIKE THAT THO, I SHOULD BE ABLE TO ENJOY THE GAME WITHOUT THIS NONSENSE. Does Anet want me to pay $5.95 to play the game? That is how I see it. Fix it Anet, and fix it fast…

I’m not sure if this is what others are talking about or if this is something different but since the patch, on occasion during heavy effect fights (and sometimes even light effects) my FPS will drop from 50-60 to like 10 or lower. It’ll chop up terribly and I can barely see whats going on.

This only started happening POST patch.

I needed a new video card anyway from my older one and thought maybe the patch made it more GPU intensive so I bought a NVIDIA 760. Sure, the game is more beautiful now but the EXACT same thing happens with this card that my other one had.

It’ll stay at like 10 or less FPS for 10-15 seconds and (if I’m alive) it jumps back up to 50 or so FPS and runs beautifully, even if its STILL super heavy AOE/Spell effects everywhere.

… help please? Because this is unbearable.

dxdiag:

System Information
—————————
Time of this report: 2/6/2014, 22:56:58
Machine name:
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.130104-1437)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 12/13/10 17:18:23 Ver: 02.17
Processor: AMD Phenom™ II X4 975 Processor (4 CPUs), ~3.6GHz
Memory: 8190MB RAM
Page File: 1768MB used, 14838MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

DxDiag Notes
——————
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
——————————
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
———————-
Card name: NVIDIA GeForce GTX 760
Manufacturer: NVIDIA
Chip type: GeForce GTX 760
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_27633842&REV_A1
Display Memory: 4038 MB
Dedicated Memory: 1990 MB
Shared Memory: 2048 MB
Current Mode: 1920 × 1080 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.0013.3467 (English)
DDI Version: 11
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 1/15/2014 17:13:01, 17714760 bytes
WHQL Logo’d: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-52C7-11CF-7956-6E071CC2C435}

anyone here facing a terrible lagging in gw2 and anybody know how to fixed it? i used to run my gw2 in full specs without a problem. i played other online games without any problems or lag. but whats wrong with gw2?

Hard to say with only that information.

What kinda of lag is this? Skill delay or fps? if the latter, do you just stay at low fps all the time or get it in spikes? if so, are they random or very frequent and even same intervals every time? What are your system specs?

I can say almost everything u mention ive been having. Skill delay,spikes and its very frequent. Whenever i do my skill or when ever i walk i will always end up getting lags.

Intel® Core™ i5-2320 CPU @ 3.00GHz
GTX 650Ti
4GB Ram
Win 7

Ok, do these following things:
1. Download Real Temp or Core Temp (which one looks nicer) and GPU-Z.
2. Check your CPU’s temperature with whichever you chose and with GPU-Z your GPU’s.
3. Check your GPU’s link width from GPU-Z (it’s the part which says Bus Interface: PCI-E 2.0 x16 @ _(whatever you have here) or something similar).
4. Download the latest drivers from GeForce Experience (download that from GeForce site if you haven’t)
5. Repair the game client or reinstall the whole game. Repair doesn’t always fix the problem but it’s a lot faster so might do that first.

Your specs look otherwise sufficient to run GW2, but the can be a problem somewhere in the configuration or software level. Does any other game behave weirdly?

Downloaded everything u asked. So far temperature are quite good. but im not too sure what shall i do with GPU-Z. And ive downloaded the latest Geforce drivers. And i tried repair gw2 twice too. but the problem remains.