Guild Wars 2

I too been having lag issues for the past days. Even in the personal story I feel way too lag.
Its been not impossible, but kinda of annoying to not being able to do good in battles because of this problem.
I’m from the server Seafarer’s Rest.

Hi.
Crazzy lags. 5 sec skill delay, some times up to half minute. Characters and monsters are jumping back and forward. Imposible to play. Really isn’t fun to play, some times even imposible.

My connection works perfect in other online games.
Tried everything. 101 manuals. Ports are open, antivirus and firewall are off.

I purchased the game few days ago, wanted to play with friends. I dont know if I will recomend them to waste money on a game (a good one), which you cant really play.

I can see that I am not the only one having that issue, so hope you will notice that problem and fix it as soon as posible. Thank you.

Experiencing bad lag spikes, especially when I join sPvP. Sometimes the lag is longer than one (1!!!) minute.. unplayable like that. Server: Drakkar Lake Location: Germany

Its getting worse every day. 2 disconnects in last 20 minutes. input lag of 5 to 10 seconds nonstop

Server: Underworld

Same issue here, my internet is fine with every other program or game, and even GW2 works fine during the day, but every evening it lags a lot, sometimes as much as 10 or 15 seconds delay.

Gandara EU

Severe lag issues that startet after entering a personal story instance in Lornar’s pass (Server Riverside EU). Delays above 5 seconds, where nothing would move and no actions would take place on my screen at all.

Everything else is fine, other online applications and pingtest.net report excellent results for my connection. A friend who did the personal story with me does not have any issues at all, he is playing from austria while i am playing from germany.

I finally got disconnected from the server after 30+ seconds of lag.

/€: I tried transferring to Dzagonur. I have the exact SAME ISSUES there, while nobody else reports them. Got disconnected after a while, too. Error Code: 7:11:3:189:101.

You guys sure seem to have a funny infrastructure setup. Does the worker that handles my connection stay the same even on another server?

I had zero issues in headstart, i can usually play smooth at night, and all is possibly linked to one of the patches around launch-time.

Game not playable for me atm period. Also, sadface.

/€2: Upon changing server back to Riverside, i now cannot connect to the game at all (it has been several minutes since the transfer). Error code: 42:0:9001:3928.

Problem persists through client relaunches.

/€3: Able to login again, no lags at all anymore. (22:56)

In PvE and sPvP 5-15 seconds skill delay. Server: Gandara EU

Lag issues persist, even get worse. 5-60 seconds lag with random disconnects during primetime on Piken Square EU

Currently in PvE it’s impossible to play for me .. 10-30+ second lags and disconnects.
Server: Desolation, Connection from Germany.
Only got problems with gw2 at the moment, other games work fine.

ral.7436:

Currently in PvE it’s impossible to play for me .. 10-30+ second lags and disconnects.
Server: Desolation, Connection from Germany.
Only got problems with gw2 at the moment, other games work fine.

yep, same here. had to log out.

Very Funny.
Im sitting in Queue for WvW, farming events in Cursed Shore.
Like usually during prime time im experiencing lag of a magnitude that goes from maybe 2 – 3 s all the way up to like 20 – 30s.
Then I decide to have enough of it, I want to zone out to go elsewhere.
Teleport – disconnect – back to cursed shore. Great!
Another try!
Teleport to a different zone – disconnect and back to cursed shore.
Okay lets go to the mists…. hit the button.. well guess what.

So am I supposed to wait for the people to log off to be able to move again?

Location: Germany
Provider: Deutsche Telekom / T-Online

Please fix your routing, some people have really horrendous lag while others at the same time have no issues at all (this isnt PC related my FPS etc are very fine…..)

Jaric.8934:

Location: Germany
Provider: Deutsche Telekom / T-Online

I’m on the same provider on the Gandara (EU?) Server.
Same problem (lag about every 5secs to 30secs, lasting between 0.5s and 15sec with occasional disconnects; had about 4 tonight and stopped playing).

I just read the German gw2 Forum and a lot of Germans are having lags starting about 19:00 o’clock (I think it’s during the time most Germans are ingame). From looking fast through it, it looks like 90% there got Deutsche Telekom / T-Online as ISP, rest got 1&1 or something else.
So all we can do is to hope that ANet will take care of it because I think there’s nothing we can do about it.

game has been unplayable all afternoon / evening. This is getting annoying now. Its clearly a capacity planning issue and nothing to do with ISPs or anything else.

Anet please make sure you have the infrastructure required to support the number of Customers that you sold your product to.

This afternoon, I’ve experienced quite a bit of lag and several disconnects from the game. US – Yak’s Bend.

Started when I joined an Arah dungeon – Story Mode. First half was smooth sailing, but right before we hit the airship…unplayable. Skill lag, rubber-banding, and finally several disconnects.

Thinking it was just the character or the area, I logged out (completely restarted the game) and logged back into a low level alt. Same thing…was ok for the first few minutes then huge lag spikes…skill locks, rubber-banding and more disconnects.

I haven’t experienced any lag until today. I checked my settings, ports, firewall etc, and all is ok. Other games are working with no lag as well.

Thanks!

welcome all to the F2P model !!
ANET is not giving a jack kitten about our lags and disconnection issues.
cause we already bought their game, so why bother about it.
It’s all about internet capacity and good fast routing = paying more dollars = not so good for ANET.
they will do the minimum , and wait for the storm to calm down.
after about 20-30% of their player base is gone , the lag will subside , and they will announce that they fixed the issue…LOL
you see..it’s not economical for them to have such a large players base and network infrastructure and capacity. it costs too much money for a F2P title.
it’s better to let go some of your players, then upgrading your network.
Have Faith !!

I have been having network lag on and off since purchase. There are evenings where I can’t actually play because I will disconnect from the server every 15-30 minutes. Usually leading up to this disconnect, every action I attempt (using skills, jumping, rolling, etc) doesn’t occur.

I have switched servers multiple times in an attempt to remedy this, and it usually goes away in the short term, however it always comes back. I also forwarded the ports listed here (Screenshots with port forwarding proof Two of them don’t appear to have worked, however. I had the game running (actually in game, not just at the launcher or the character select) at the time I took these screenshots.)

I have run out of ideas to help this game run laglessly. Also it’s probably not on my end (Unless you guys know something I don’t :P) I have 4MB/s download speed and 150kb/s upload speed on a bad day. My router is gigabit. I am connected to it over a gigabit supporting ethernet port, and have yet to experience network related issues in other games.

EDIT: Servers I’ve switched to in an attempt to remedy this are Borlis Pass, Isle of Janthir, and most recently Devona’s rest. The latter being a medium population server. It’s smaller playerbase did not help.

Also everything Guild Wars 2 related in Windows 7’s firewall is enabled. I also just gave the listed Guild Wars 2 ports high priority access on my router’s QoS (Quality of service) section. Will edit post again with updates.

EDIT 2: Nope.

EDIT 3: ISP: Shaw Communications
Location: Canada

I get disconnects every 2-20 minutes. I first noticed this issue on September 13th.

From 8:00 A.M. to 9:00 P.M., disconnects occur about every 10 minutes.
After 9:00 P.M., they occur every 20 seconds to 2 minutes.
My internet download speed drops to 0 for about a minute after. My network adapter doesn’t actually say that I’ve disconnected though.

ISP: Suddenlink
Location: USA
Server: Ferguson’s Crossing

I play league of legends and use Ventrillo with no problems. When I start up the guild wars 2 client, my ventrillo lags or completely disconnects.

I have a second problem that may be related. The download speed on the patch drops to 0 Kb/s when 3 files are remaining.

Last ~2 weeks have been unbearable, huge amounts of packet loss to anything Guild Wars 2 related – players and mobs warping, delay on skills, etc

ISP: Telstra
Location: Australia
Server: Jade Quarry

No issues with anything else

i’ve had terrible delay for the last two weeks.
every minute or so i get a two second freeze followed by a speed lag.

server: far shiverpeaks
location: germany
isp: t-online (fiber optic connection i might add [kinda rare in germany afaik])

this only occurs in guild wars 2 for me

I’ve only recently had this problem. I’ve been playing at about 62 fps. But I am receiving a massive amount of server lag. Takes about 2 min for any skills to use or creatures to recognize that I’m there. Then by the time it catches up I’m dead because the creature has killed me. It’s very frustrating and it is unplayable. BTW I’m on the Borlis Pass server. I’m a huge guild wars fan and am very sorry this is happening. I really hope this is fixed soon or I may not return to guild wars.

Got the same problem at Gunnars Hold.
Location: Montekitten
isp: T-com.

edit: Eh i cant write even my country name due to filters….

Horrible lag tonight on Blackgate. I usually have no problems but tonight its like everything stops for 2 or 4 seconds, then catches up real fast.

im getting same issues for past few days now, i had these issues before and it was due to not being properly grounded, so Anet make sure everything is grounded :P
im on sanctum of rall server

I sent a ticket yesterday about this issue: lagging with a 1+ minute delay then “lost connection to the server error” in 95% of the times, in the other 5% i keep a little lag and some minutes later dc anyway (while internet connection is still up and running).

I did system scan with their game advisor and attached it….. the reply i got to that issue is that i dont have SP1 installed and latest catalyst drivers needs it ……
so now, i seriously doubt that graphic card drivers can cause my client to loose connection with the server…. also cause my game just run perfectly with max details…. i can even fraps in the middle of a siege and still keep around 22 fps.
So i’m conducting a little survey among those ppl here experiencing my same problem, just to be sure…. do u have win7 SP1 installed and latest drivers ?

What the hell, seriously? It’s the 9th day in a row i lag, no word from Anet, i’m getting reallykitten off.
I expected so much of this game, what a dissapointement..

I am experiencing severe network lag especially on the maps leading to the orr.
It’s been going on for about a week.

ISP: Rogers Communications, Canada
Location: Ontario, Canada
Server: Tarnished Coast

I got some seriours latency problems, game is unplayable. There’s something definitely wrong. I have already contacted my ISP and I’m waiting for their responce.

Realm: Gandara, EU
ISP: Elisa Viihde Kaapeli 100M (Finland)

And here are tracerts for IPs that my gw2 connects. There is 3rd one but I’m guessing it’s propably loginserver since it’s located in US.

First one:

Tracing route to 206-127-159-107.plaync.com [206.127.159.107]
over a maximum of 30 hops:

1 6 ms 14 ms 7 ms 10.10.64.1
2 1028 ms 1213 ms 1065 ms 172.29.249.33
3 14 ms 14 ms 8 ms ge1-0-0.kuonii-p1.fi.elisa.net [139.97.10.214]
4 17 ms 17 ms 19 ms ae1.helpa-gw1.fi.elisa.net [139.97.6.242]
5 18 ms 18 ms 17 ms ae1-10.bbr1.hel2.fi.eunetip.net [213.192.191.53]
6 24 ms 25 ms 25 ms so7-0-0-0.bbr1.sto1.se.eunetip.net [213.192.191.210]
7 24 ms 23 ms 23 ms 213.242.110.169
8 34 ms 36 ms 34 ms ae-2-7.bar1.Copenhagen2.Level3.net [4.69.140.202]
9 33 ms 33 ms 54 ms ae-0-10.bar1.Copenhagen1.Level3.net [4.69.137.153]
10 46 ms 46 ms 44 ms ae-7-7.ebr1.Dusseldorf1.Level3.net [4.69.142.170]
11 48 ms 49 ms 47 ms ae-45-45.ebr3.Frankfurt1.Level3.net [4.69.143.166]
12 50 ms 55 ms 54 ms ae-73-73.csw2.Frankfurt1.Level3.net [4.69.163.6]
13 49 ms 50 ms 55 ms ae-2-70.edge6.Frankfurt1.Level3.net [4.69.154.74]
14 49 ms 49 ms 49 ms 195.16.161.58
15 49 ms 49 ms 50 ms 206-127-157-86.plaync.com [206.127.157.86]
16 56 ms 49 ms 51 ms 206-127-157-102.plaync.com [206.127.157.102]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

And the second one:

Tracing route to 206-127-159-197.plaync.com [206.127.159.197]
over a maximum of 30 hops:

1 6 ms 7 ms 8 ms 10.10.64.1
2 1126 ms 1149 ms 1169 ms 172.29.249.33
3 7 ms 8 ms 9 ms ge1-0-0.kuonii-p1.fi.elisa.net [139.97.10.214]
4 20 ms 17 ms 17 ms ae1.helpa-gw1.fi.elisa.net [139.97.6.242]
5 17 ms 20 ms 27 ms ae1-10.bbr1.hel2.fi.eunetip.net [213.192.191.53]
6 25 ms 25 ms 24 ms so7-0-0-0.bbr1.sto1.se.eunetip.net [213.192.191.210]
7 25 ms 24 ms 23 ms 213.242.110.169
8 * * * Request timed out.
9 33 ms 37 ms 33 ms ae-0-10.bar1.Copenhagen1.Level3.net [4.69.137.153]
10 52 ms 53 ms 46 ms ae-7-7.ebr1.Dusseldorf1.Level3.net [4.69.142.170]
11 49 ms 49 ms 51 ms ae-47-47.ebr3.Frankfurt1.Level3.net [4.69.143.174]
12 58 ms 57 ms 49 ms ae-73-73.csw2.Frankfurt1.Level3.net [4.69.163.6]
13 50 ms 49 ms 55 ms ae-2-70.edge6.Frankfurt1.Level3.net [4.69.154.74]
14 51 ms 49 ms 68 ms 195.16.161.58
15 50 ms 49 ms 50 ms 206-127-157-86.plaync.com [206.127.157.86]
16 51 ms 49 ms 50 ms 206-127-157-102.plaync.com [206.127.157.102]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

I guess it’s my ISPs fault :/

Seafarer’s Rest player, started the game a few hours ago, a new patch was available, and the game became laggy. I also checked everything i could from drivers to connection (everything up to date and flawless connection without any lag on other software and giving me maximum results on speed tests), and when i decided to do a full router/pc reboot, i got perfect gameplay for about 3 to 5 mins tops, after which the lag started to become more and more noticeable until it was unbearable again.

unplayable lag since a few days, always starting around 6pm. completely impossible to play till about 10-11pm. ran several tests on my internet connection and its working as always. very low ping, no packetloss no jitter. also talked to an technician at my isp and the problem is definitaly not on their side. didnt have these problems at all during first 2 weeks. may i ask what the hell u have done arenanet ? o_O maybe its time to spend some money on proper server infrastructure -.-

Yea I haven’t had this problem since headstart at all. I’m sure its not my ISP and it started happening a few days ago after some patch and the problem still persist even till today… You get lag spikes where people just freeze there while others that were running will just keep running in that direction until the hit the wall, none of the skills are responsive or anything during this lag spike.

Please fix this problem A.net, Thanks in advance!

Saiko

When I get a ‘reward’ in the orr areas I tend to freeze for a sec as the ‘boss’ dies….Wondering if it’s still bugged, or if network lag is getting me.

same issues like everyon, i did notice that during the lag( when skills are delaued for 10+ sec) i can chat with guild mates and whispers and party chat. they work jus fine with no lag at all, map chat and say chat do suffer from the same lag. i am trying today to switch ISP but i think it wont solve the problem,
the lags apears to be only on peak times. yesterday morning game worked great. i have this problem for 2 weeks now and it is getting worse. the game is has become completly unplayable. since 3 days ago

Unravel.8436:

Jaric.8934:

Location: Germany
Provider: Deutsche Telekom / T-Online

I’m on the same provider on the Gandara (EU?) Server.
Same problem (lag about every 5secs to 30secs, lasting between 0.5s and 15sec with occasional disconnects; had about 4 tonight and stopped playing).

I am having the exact same issue, I live in Germany and my provider is T-Com I have a 50 Mbit/s VDSL connection and I have never had any lag or connectivity issues until now.

It happens usually in the evenings yes but I never get disconnected, just really huge up to 20 sec. lag spikes with my character rubber banding all over the place. It can happen in sPVP, PVE, Instances and even story quests (Server: Desolation EU).

It is starting to get frustrating since its almost the only hours that I can actually play the game after work.

Hope you will find a solution for this soon.
Regards.

Ive tried BattlePing free trial and used the NL server – it fixed my lag issues.

Im not sure if i’ll give it some more time or ill just get a month sub for BattlePing for like 5.50$.

I’d recommend all people with odd lag to try it out as well (or any other Proxy for that matter). It will most likely not fix lag on big events like Dragon fights or 3 sided mass battles in wvw, but it did definetly fix the odd lag for me!

thread started on 4th and today is 19th, guess we wont see the fix soon…

the fact that it almost exclusively happens at primetime implies that the “fix” is buying servers that dont use a pentium II…..
absolutely unbelievable how companys keep spending as little money as possible on infrastructure and hope to get away with it. it was the exact same thing with AH.
we bought the game so we have the right to demand a working service.

I logged in about 4 hours ago and now im unable to select my server.

All other games I logged into to check to see if my connection was hanging at all as I play wireless, and nothing happens to show that it is my connection. I keep getting network lag and disconnnected whenever I am able to log in with the GW2 client. Has happened since last nights update.

btw i wanted to add that if my previous post may sound abit too harsh that this was by no means my intention. its just rly frustrating when ur not able to play at all during primetime hours. im totally aware of that the ppl who make these decision are not the ppl who monitor these boards or the ppl who maintain the game. u made a great game, perhaps the best mmo since a decade and it would be very sad if it would be ruined by something like consistant lags. i just hope ur management realizes this aswell so the problems can be fixed asap.

In both Gunnar’s Hold (Green) and now Gandara (Red) borderlands I’ve been experiencing huge lag the last 30 minutes or so. Sometimes ~5s delay on things, but twice much longer delays.

Comodo Personal Firewall points to my connect to 206.127.159.249 being the main one (most data transferred).

A traceroute to that shows no packetloss as far as it can go:

Host Loss% Snt Last Avg Best Wrst StDev
1. 82.69.184.126 0.0% 339 0.5 3.0 0.5 166.9 15.7
2. 62.3.84.23 0.0% 338 7.4 9.2 7.0 127.0 10.9
3. 62.3.84.229 0.0% 338 7.8 10.2 7.2 97.9 9.8
4. 62.3.80.41 0.0% 338 7.4 10.8 6.9 103.2 11.8
5. 77.67.66.225 0.0% 338 7.6 9.6 7.2 111.1 9.8
6. 89.149.181.238 0.0% 338 24.4 30.3 24.2 160.2 19.6
7. 77.67.71.122 0.0% 338 24.8 27.5 24.4 182.0 14.7
8. 206.127.157.94 0.0% 338 24.7 30.2 24.4 147.8 20.4
9. 206.127.157.102 0.0% 338 23.1 26.4 22.5 119.1 12.5
10. ???

Do this doesn’t appear to be my end (first IP above is my DSL router).

Now I’m in Straits of Devastation on 206.127.146.46 and there’s either no lag, or very little… so some internal problem ANet’s end I think.

Got huge lag every evening on kodash. My Provider is easybell (Telefonica, Germany). I just switched to another realm for testing and I do not have lag there!
I do not want to leave my community though.

I made a new thread for my lag issues a few days ago, not realizing this thread already exists.

I play on the Tarnished Coast server (US), and I have ability activation lag, rubberbanding, and characters teleporting all over the screen. This problem happens in PvE, but gets ten times worse in WvW, where the ability lag leaps from 1-2s to 5-10s, and the entire battlefield occasionally freezes for half a minute at a time.

I have never had any lag while playing, except maybe for zerging in WvW when there are a combined battle between all 3 servers. Up to a total of 80-90 players total.
I’m playing on Piken Square which is not the most populated server to say the least. That might be one of the reason to why I don’t have any lag most of the times.

Aurora Glade unplayable lags, started during in the evening.

Also have unplayable lag/rubberbanding @ Aurora Glade PVP/The Mists

i’ve had freezes/speedlags for two weeks now.
the last three days it’s become unplayable, 10+ sec freeze, disconnects and delay.
even the chat is delayed 12+ seconds

server: far shiverpeaks
isp: t-online

I get 5-60 second skill delays in sPvP and WvW at prime time. It gets worse if enemies are closer to you. The ping in normal cities such as Lion’s Arch etc. also seems way too high. I also get an increased amount of disconnects when this problem starts. The chat works fine at all times though.

I’m playing on desolation(EU) and connecting from germany, the servers are just ~200 kilometers away from me and I have 15ms round-trip time to frankfurt (where the servers supposedly are) so this seems like a problem on arenanet’s side.

I attached my connection test to Frankfurt.

I am having a very hard time with loading screens lately. The one that is annoying me the most is LA. I am even avoiding going there at peak time because most often than not I get stuck at loading screen and I have to restart my client several times if I want to get back in the game.

Tonight I just have huge lag, my character can move/chat but when I try to cast a skill nothing happens.

I play on Gandara server.