Guild Wars 2

Was getting 2k ping 11am gmt today…yeh this is Saturday, but I had same problem same time on Thursday. Don’t think it’s traffic based. Right now, 20.00 GMT, in WvW, my ping averages over 1,000.

Since the most recent patch I have been having terrible ping issues that i’ve never had before, my ping is ranging from 120-4k at times which makes most elements of the game simply unplayable. At other times I’m getting disconnected or can’t even login as I’ve been getting login errors at random times. My internet is perfectly fine as I have checked it all, speed, packet loss etc. Hoping this is just server lag and can be resolved?

Honeymonster.7154:

I can’t play the game at all, no skills work but yet I can chat so my chat server is fine but the game server isn’t. I’m based in the UK, on NA servers.

Also from the UK playing on NA servers and had the same problem along with massive ping spikes, ever since most recent patch.

I have done a few tests just now and i have a download speeed of 35mbps and a ping latency of 44ms to my isp.
At the same time i have a packet loss of 95% to the guild wars server and a ping of 4479.

I have submitted a ticket with this information and shall update if i get a reply.
#1847838

Ok so i have done some tests with the very helpful staff at anet.
In my case it appears there is a problem somewhere with EE so i shall have to nag them.. again.

http://community.ee.co.uk/t5/EE-Home-Broadband/Recent-severe-lag-during-peak-times-gaming/m-p/356387/highlight/false#M13517

I’ve posted to EE about it and they can’t seem to find a problem so far, follow to keep updated

5th day in a row now, that my ping is so high during prime-time that you cant play. Outside that its no problem at all. I hade this problem 3 months ago? Fix your trafic problem during prime time, please. Playing from Sweden, Telia provider.

CarnivoraxSapientia.6084:

Since the most recent patch I have been having terrible ping issues that i’ve never had before, my ping is ranging from 120-4k at times which makes most elements of the game simply unplayable. At other times I’m getting disconnected or can’t even login as I’ve been getting login errors at random times. My internet is perfectly fine as I have checked it all, speed, packet loss etc. Hoping this is just server lag and can be resolved?

Same as above.
I play on EU servers, checked the game on different devices and while being connected to different networks. Same problem occurs, but only during evenings and night (I didnt play longer than till 3am since the problem started, so can’t tell when it ends).

It’s worth mentioning that until last patch my ping never went over 100. Today I experienced 4000, which is personal record.

It´s unplayable here. Sweden/ Telia ISP

Game has been unplayable for me since July, playing on American servers from Denmark. I tried to do a diagnostics traceroute, but all the report says is “No resources.” I’ve done a manual traceroute, and it seems the entirety of my latency comes from a Telia connection in Sweden.

================ = Tracing network paths (about 10 mins) ================

• pathping -w 500 -q 50 -4 64.25.39.1 <--*

Tracing route to 64.25.33-1.ncsoft.com [64.25.39.1]
over a maximum of 30 hops:
0 No resources.
‘pathping -w 500 -q 50 -4 64.25.39.1’ exit code 1*—> pathping -w 500 -q 50 -4 206.127.158.1 <--*

Tracing route to 206-127-158-1.ncsoft.com [206.127.158.1]
over a maximum of 30 hops:
0 No resources.
‘pathping -w 500 -q 50 -4 206.127.158.1’ exit code 1*—> pathping -w 500 -q 50 -4 91.194.204.163 <--*

Tracing route to 91.194.204.163 over a maximum of 30 hops

0 No resources.
‘pathping -w 500 -q 50 -4 91.194.204.163’ exit code 1

I don’t understand how my ping is fine and I have no issues whatsoever on one map but when I change it/go into instance it can suddenly change and I get extreme lag. There is no real pattern or just one zone doing that . It’s seemingly random. Doesn’t matter what time or zone it is or how populated it is. Sometimes I will lag in my home instance while being fine outside.

gw2 is the only game I’m having latency issues.

Alot of this is sounding like the EE problem just not as severe which is pretty much what I thought was going to happen.
https://forum-en.gw2archive.eu/forum/support/support/Severe-lag-during-peak-times-with-EE/page/2#post5618497

I think there is some sort of server issue which is causing long replies that fall outside of the tcp timings.
This causes connection breakdown and high ping.
As the traffic to the server goes up the problem actually seems to get worse.

I have attempted to talk to anet about it via tickets but they do not understand how WinMTR works or how to do network diagnostics which normally ends up with them saying their servers are fine it must be your isp or it must be the Telia servers. This is not really the gm’s fault as they can’t be expected to know how everything in their company works.
What doesn’t help however is that I am handled by a different gm each time I send a reply.
This means that because they don’t read the email history I always have to start at stage 1 again.

Anyway I have spent a lot of time trying to solve this issue without any progress and for the most part I give up. If anet really do think there’s a problem with the Telia servers, it would be nice if anet could contact them on the community’s behalf as Telia and the ISP’s seem to pay little attention to me.

AcidSLiM.8120:

It´s unplayable here. Sweden/ Telia ISP

Agree from another Swede

Game is unplayable, I can’t load a character into the game – never mind move around.

I’ve been on the phone to EE, who were all kinds of useless. UK, EU Gandara here.

Getting high ping spikes a lot but really bad this weekend in WVW. I am in the UK

And like kittening clockwork, ping of 1200+.

Die in a fire, EE.

Twaddlefish.6537:

And like kittening clockwork, ping of 1200+.

Die in a fire, EE.

Same here, come 6:30pm GMT ping jumps straight to 2000 when I was in the Silverwastes.

I have had horrible ping spikes starting last night through today. Was showing an average ping of 1k+ in the silverwastes, and am showing an average of 560 doing absolutely nothing in LA.

Also some disconnects here and there, good thing I didn’t plan on doing anything in game today.

Same issues here

Italy, Milan
isp: Fastweb

Doing a tracert shows the isp is delivering at 17ms, but when it goes thru level 3 milan and level 3 frankfurt nodes, it spikes to 100+ (which in game usually translates in rubberbanding, delay, and a shown ping of 180+)

This happens regularly, just on gw2 and just at peak hours (starting usually from 20.00 CEST, minute less minute more) and never happened when i was routed thru Telia servers instead of level 3 ones (Started being routed thru level 3 since BW3)

I “solved” this by reactivating my old WTFast account, but the whole concept of paying a monthly fee in order to have a decent ping gets on my nerves quite a lot.

1 <1 ms <1 ms <1 ms dsldevice.lan [XXX.XXX.XXX.XXX]
2 17 ms 17 ms 16 ms XXX.XXX.XXX.XXX
3 17 ms 16 ms 16 ms 10.2.107.238
4 17 ms 17 ms 17 ms 10.251.42.37
5 17 ms 17 ms 17 ms 10.251.43.1
6 17 ms 17 ms 17 ms 10.251.47.194
7 17 ms 17 ms 17 ms 10.2.6.237
8 18 ms 17 ms 17 ms 10.254.0.246
9 17 ms 17 ms 18 ms 10.254.12.29
10 24 ms 17 ms 17 ms 10.254.9.145
11 18 ms 18 ms 18 ms 93-63-100-105.ip27.fastwebnet.it [93.63.100.105]

12 36 ms 18 ms 17 ms 93-63-100-122.ip27.fastwebnet.it [93.63.100.122]

13 113 ms 113 ms 111 ms ae56.bar2.Milan1.Level3.net [212.73.241.177]
14 123 ms 123 ms 122 ms ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10
]
15 122 ms 119 ms 120 ms ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10
]
16 37 ms 37 ms 37 ms 195.16.161.58
17 37 ms 37 ms 37 ms 206-127-157-86.ncsoft.com [206.127.157.86]
18 38 ms 38 ms 37 ms 206-127-157-102.ncsoft.com [206.127.157.102]
19 37 ms 36 ms 37 ms 206-127-159-190.ncsoft.com [206.127.159.190]

Is Anet going to fix internal server lags and packet losses?

Some feedback:
http://i.imgur.com/i8KwGuw.jpg
http://i.imgur.com/MOj1Jb7.jpg
http://i.imgur.com/DpJO6p8.jpg
http://i.imgur.com/HeccbjH.jpg
http://i.imgur.com/FAz9oSt.jpg

It’s quite disturbing that for over 6 months you’re unable to fix this and it’s kinda gamebreaking as well.

Literally having the same problem, game is becoming unplayable at this point. Every day there are multiple lag spikes that disconnected me completely from the game for a few minutes.

Tonight’s Heart of the Mists.

Wonderful~

Seriously, this is unplayable.. Even my Gw1 is the exact same! It’s not on my end, I’ve checked every game and I have great ping on the rest of my games!