Why does Email Auth hate dynamic IP

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Avelos.6798

Avelos.6798

really as the title says.
I have one of these and my IP changes and it completely screwed up email authentication for me. The only way I fixed it was connecting my computer to the internet at a friend’s place who has STATIC IP internet.

Forgot to state that I do not receive emails with it when it is not working.

(edited by Avelos.6798)

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Eventually, the authentication learns the range of dynamic IP addresses, and will stop sending the emails. Though, rather it sends too many, than not enough.

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Avelos.6798

Avelos.6798

I’d rather it just kittening WORK.

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It does work. My point was, that security is more important than convenience. It will eventually learn the range.

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Avelos.6798

Avelos.6798

I don’t receive any emails with it. That’s my issue with it.

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Ahh, that wasn’t clear in the first post. Did you previously have Mobile Authentication or email authentication with another address?

Maybe there is a miscommunication here. If you previously had been sent emails about authentication, and they eventually stopped, it is because the system has learned the accepted range of IP addresses. If you visited a friend, with a different IP address, you would be sent an email again. Again, once learned, whether they are static or dynamic, the email authentication stops sending mails about addresses you have accepted.

(edited by Inculpatus cedo.9234)

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Avelos.6798

Avelos.6798

Every single email regarding guild wars 2 that was not sent by an actual person (GW2 support for example) stopped being sent when my IP changed a month ago.

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Ok. This may be helpful, and if not, you would need to contact CS.

https://forum-en.gw2archive.eu/forum/support/account/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast/first#post3785262

Make sure to white-list all shown possibilities. =)

Good luck.

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Avelos.6798

Avelos.6798

So far none of it appears to be working.

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Which mails are you not receiving? If it is email authentications, and you are not traveling, how are you determining you are not receiving them? You did say you received them at your friend’s house. Remember, you won’t receive them if the system feels it already knows the IP address.

Regardless, if you feel you continue to have issue with it, you can contact CS.

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Avelos.6798

Avelos.6798

I know I’m not receiving them because I try the email sender to change my password as a basis to test and it does not show. None come through even after adding the addresses to whitelisting if whatever I did is it which was adding filters to inbox, contacts, etc. If I send in a ticket, I just receive the confirmation that it was received. Or when they respond. I receive it. I do not receive anything else.

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It’s great you can correspond with CS. They would be the ones with which to discuss this.

Best of luck!

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Avelos.6798

Avelos.6798

I did before… None of the things I tried worked. I even went to get in contact with yahoo support, my ISP on two different fronts, the whole nine yards. I guess I’ll just take my 50 lbs gaming computer (ow my back ) to my friend’s house and get it going finally (as well as hang out with him because hauling this much hardware is not worth it without visiting xD)

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Well, since Yahoo is known to have issues with email and GW2, you might consider changing your Account Name (email address associated with GW2) to a non-Yahoo (or any of the other problematic email providers) address.

Good luck, either way. =)

Why does Email Auth hate dynamic IP

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

I’m confused as how you can log in here if you are not getting the emails and are getting “waiting for authentication” dialog…..both this site and the game use the SAME credential verification process when you log into them.

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