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Posted by: Kalendraf.9521

Kalendraf.9521

I’m seeing the same problem. It was working fine for me a few hours ago, but now I can’t connect.

HoD – [CV] Charter Vanguard

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Posted by: Aristowi.6854

Aristowi.6854

There must be some lucky players because posting here and all other solutions suggested didn’t work for me, and I was looking forward to play today all week.

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Posted by: Deadlyfrost.9142

Deadlyfrost.9142

I removed the .tmp file just now and GW2 works fine.

Jade Quarry
[SF] Strike Force
Deadlyfrost ~ Lvl 81 Thief

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Posted by: abomally.2694

abomally.2694

It’s an A-net server problem. If you keep trying you’ll get in.

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Posted by: Regina Buenaobra

Regina Buenaobra

Content Marketing Lead

Next

The team is aware of the issues and investigating.

What would help is information about what country you are connecting from, which server are you connecting to (NA or EU), and the full error code, if you have one.

Thanks and we apologize for the disruption.

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra

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Posted by: Neph.2163

Neph.2163

Canada
NA
7:11:3:191:101

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Posted by: Faowri.4159

Faowri.4159

Connecting from the UK to an EU server. Unfortunately not getting an error code with the black screen issue.

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Posted by: tigirius.9014

tigirius.9014

I wonder if this was the source of some serious Lag issues I had this morning. Logged in and kept getting frozen in place, nothing else would act odd on my internet connection so I assumed it was the game data feed.

Balance Team: Please Fix Mine Toolbelt Positioning!

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Posted by: Kalendraf.9521

Kalendraf.9521

Trying to login from Iowa, USA
Trying to connect to NA server Henge of Denravi
Only message is on start screen: Connection error(s) detected. Retrying…

Update – finally managed to connect

HoD – [CV] Charter Vanguard

(edited by Kalendraf.9521)

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Posted by: Shadek.6493

Shadek.6493

Connecting from Dominican Republic to a US server (Tarnished Coast)

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Posted by: Degenerado.5127

Degenerado.5127

Also unable to connect, "Connection error(s) detected. Retrying…

:(

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Posted by: DHBM.7652

DHBM.7652

connecting to NA server from west coast of canada
kept trying, eventually let me through after about the 15th time.

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Posted by: Untoldwasthepain.8123

Untoldwasthepain.8123

hi to all, today i played without any trouble now “21:13” of 16/06/2013 i can’t connect, is like the client try to download something but can’t (already disable firewall antivirus and any thirdpart program), what can i do now? ><

connecting from Italy

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Posted by: Palleon.1657

Palleon.1657

UK, Eu server (Piken Square), Connection error(s) detected. Retrying…

Edit: It just let me in but seems to be randomly happening between the two of us here.

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Posted by: Azuhra.1047

Azuhra.1047

The above issue with connection errors. NA server, connecting from the USA, Wisconsin.

Clearing the temp file did allow me in to the character select, but I was booted back out of that pretty quickly with more “Connecting errors.” No code obviously given.

Edit: After looking into other things for a while, the client seems to connect of first try now.

(edited by Azuhra.1047)

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Posted by: Tanith.5264

Tanith.5264

DNS flushing didn’t work for me. That might not be the problem

It may not be; I just mentioned it because it seemed to help me the last time this happened. Figured it couldn’t hurt.

To follow up…after a couple of hours afk this morning I returned and tried again, and the game fired right up. It also did just now when I tried so it’s okay now.

If it helps, I connect to the NA server from the USA (Georgia), and had no error code this morning. Just the “download 0/1 KB” for a few seconds, then the “connection error detected, retrying” message.

Tanith Fencewalker, Tanni Mindbender, Thyra Wrathbringer, Lovecraft Thrall
Guardians of the Vault [GotV] and Guíld of Dívíne Soldíers [GoDS]
Gate of Madness server

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Posted by: Tachenon.5270

Tachenon.5270

Connected from Kentucky, USA to Crystal Desert server. Got the download 0/1 KB ‘connection error detected, retrying’ thing a little while ago. Didn’t notice an error code. Restarted the launcher several times and eventually it worked and I was able to log into the game, which is currently running just fine.

The table is a fable.

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Posted by: NobleQuin.8015

NobleQuin.8015

Colorado to NA servers. been getting the error for about 30 minutes.

Ny Iskroon – Guardian. Officer of Northern Wolf Clan

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Posted by: Gene Rojo.4207

Gene Rojo.4207

I’m from the Philippines and i keep experiencing this issue. When i get in. After a minute in game, i get this Black Screen + Music blackground. The only way i can exit it from that state is to ALT + F4. Then try running Gw2.exe again. Then that retry connection blahblah kb/s going 1 and going 0 again. It takes 20minutes to get in.

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Posted by: Ravak.8912

Ravak.8912

Connecting from UK, EU server. Up to few days ago everything was fine. Recently though, I’ve been having some connection related issues: around 8-9pm UK time a massive lag strikes (behaviour like skill lag in WvW) which usually ended in DC (back to character selection screen).

When this lag occurs, I reroute my connection through Poland (using ssh tunnel) and the game runs fine (minus increased latency from ssh tunnel). This only happens in the evening (roughly 8-9pm UK time), and most of the time connection is fine.

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Posted by: AdelphiA.9287

AdelphiA.9287

Every single day I get a disconnect whilst in game after around 2 hours play. This happens daily without exception and get the dreaded black screen where I then have to F4 out to even get to my desktop. I don’t have the error to hand (I’ll get it next time for you), but I am connecting to Piken Square (EU) from the UK.

AdelphiA.9287 – The Enigma Guild

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Posted by: Regina Buenaobra

Previous

Regina Buenaobra

Content Marketing Lead

Next

Our engineers have identified what was causing the issue and they made changes to address it. This problem should be resolved for now, but they will keep an eye on it.

If the “Connection errors detected. Retrying” problem persists, please post again in this thread.

If you are reporting about some other problem (such as lag, etc.) please use a different thread.

Thank you and we’re sorry about the inconvenience.

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra

(edited by Regina Buenaobra.6193)

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Posted by: YukBaron.8527

YukBaron.8527

Our engineers have identified what was causing the issue and they made changes to address it. This problem should be resolved for now, but they will keep an eye on it.

If the “Connection errors detected. Retrying” problem persists, please post again in this thread.

If you are reporting about some other problem (such as lag, etc.) please use a different thread.

Thank you and we’re sorry about the inconvenience.

Thank you!

Alphur – Thief
[TSym]

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Posted by: Tanith.5264

Tanith.5264

Our engineers have identified what was causing the issue and they made changes to address it. This problem should be resolved for now, but they will keep an eye on it.

If the “Connection errors detected. Retrying” problem persists, please post again in this thread.

If you are reporting about some other problem (such as lag, etc.) please use a different thread.

Thank you and we’re sorry about the inconvenience.

Huzzah! Let’s all go clobber a pinata in honor of the engineers!

Tanith Fencewalker, Tanni Mindbender, Thyra Wrathbringer, Lovecraft Thrall
Guardians of the Vault [GotV] and Guíld of Dívíne Soldíers [GoDS]
Gate of Madness server

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Posted by: Blude.6812

Blude.6812

Thanks for getting it fixed!!!

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Posted by: Nails.4916

Nails.4916

Thanks for getting it fixed!!!

EU, France , Belgium ,Poland, UK
lol , 7:11:3:191:101

WinMTR : Packets : Send near 5k , ALL OK …

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Posted by: Furychief.7509

Furychief.7509

I can`t download the client! The downloader tells me to check my internet connection. But clearly i got connection or els i wouldt write here. Can someone tell me why?

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Posted by: dovrak.4376

dovrak.4376

If you are reporting about some other problem (such as lag, etc.) please use a different thread.

Sorry but no one cares about the lag issues we have since weeks ago:
https://forum-en.gw2archive.eu/forum/support/tech/Lag-issues-4/first
2005 views
https://forum-en.gw2archive.eu/forum/support/tech/Official-response-on-the-Lag-issues-please
2592 views
https://forum-en.gw2archive.eu/forum/support/tech/Chronic-lag-spikes
982 views

And the list continues……. are you going to do something someday? Or should I ask you a refund? Thx.

(edited by dovrak.4376)

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Posted by: atheria.2837

atheria.2837

i dont know if this is just coincidental but when I forced the process gw2.exe closed from Task manager I got in immediately on the next try…. probalby just luck.

Wanna bet that it was a Microsoft update that caused the issue????

Not keeping all IT jobs here is a major reason IT is so bad HERE. 33y IT 10y IT Security

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Posted by: atheria.2837

atheria.2837

I can`t download the client! The downloader tells me to check my internet connection. But clearly i got connection or els i wouldt write here. Can someone tell me why?

Have you rebooted since then?

Some are seeing that the process to start Guild Wars is sitting in their “task manager” even when the game is not running.

Don’t multiple click on the start if it doesn’t – it makes Windows think you are trying to open multiple instances of the program and that CAN stick the PROCESS not allowing you to get in or even start the game.

Let’s hope this is fixed no matter what the reasons are…

Not keeping all IT jobs here is a major reason IT is so bad HERE. 33y IT 10y IT Security

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Posted by: FindAndSeek.6728

FindAndSeek.6728

Just started getting constant disconnect’s myself and a few of my guild members have reported getting alot of them throughout the week.

Attachments:

Miss Find And Seek – Society of Souls [Argh] – Desolation
Yeyyyyy can’t wait for the Expansion and the return of Guild Halls!!!

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Posted by: turtlepoppet.5847

turtlepoppet.5847

Can’t connect to EU.

Error code: 58:11:5:512

Edit: working fine for me. Been connected for about an hour now.

(edited by turtlepoppet.5847)

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Posted by: Night Hawk Ix.7360

Night Hawk Ix.7360

Yup im getting Networks error, failure to a authenticate account or game client was unable to connect to login server error messages. I can get into GW2 after a few trys only to get disconnected within 3-5mins and have to keep trying again. Its not my connection I checked that everytime this happend, even running YT vids in the background without any buffering or connection issues. I dont know what the engineers fixed but it wasnt the login errors…

Mez You Up
Blackgate

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Posted by: FindAndSeek.6728

FindAndSeek.6728

Ccleaner work’s briefly for me but if I changed character or something I’d be right back in the same place, frustratedly trying to log back in.

For now I’ve had to give up because it’s getting later & later (3:43am) and I’m unable to log in to even get any of the world bosses I need. /Sigh

Miss Find And Seek – Society of Souls [Argh] – Desolation
Yeyyyyy can’t wait for the Expansion and the return of Guild Halls!!!

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Posted by: Neph.2163

Neph.2163

Getting the lag and disconnects again.

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Posted by: Incurafy.6329

Incurafy.6329

Same for me.. This error is not on my end, as my internet connection is running very smoothly for everything other than GW2.

Here’s a tip ANet: if you make people pay for your game, let them play it.

How dare you insinuate that Anet is doing this on purpose. It’s childish, unnecessary, and completely illogical.

Here’s a tip: before blaming someone or something, make sure it’s likely to be intentional first.

thiefhitfor2kbetternerf
all is vain

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Posted by: tonysmith.4937

tonysmith.4937

I have installed and removed and re-installed that game, used all the suggested fixes like turn off fire wall and avg. when i get to login screen it stops on 1 file remaining and 0.00kb to be downloaded. my connection to the internet is working fine, i have done everthing on the forums and still can not play. I live in kentucky that is were i am trying to login from. hope this helps to fix the problem.

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Posted by: TheKillerAngel.3596

TheKillerAngel.3596

It might be useful to see if this has anything to do with location. I am connecting from California.

Think stacking and skipping trash is cheap?
Read: Playing to Win.
Guide: How to play a Mesmer in dungeons.

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Posted by: Empressium.5482

Empressium.5482

after fixed it last night, i get this error popping up again, connecting from jakarta, but when i turned on my proxy it works, weird cuz when this kind of error happened in the past neither my normal connection nor my proxy worked…..

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Posted by: Contiguous.1345

Contiguous.1345

I noticed this one as of a couple of days ago.

For me it’s only a minor glitch so far. Close and restart the client usually fixed it. Once I had to restart the PC to clear it after 2-3 failures.

(South East UK)

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Posted by: Distortion.1064

Distortion.1064

I flushed the DNS that worked for me, even after restart.

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Posted by: LordByron.8369

LordByron.8369

changing DNS server fixes the issue.
I use 8.8.8.8 and 8.8.4.4. (Google)

Most dns can t seems to give route to access servers.

I don tthink this is an issue that requires investigation.

Someone messed up with dns registrations and as they will solve the issue it will take few days anyway for Worldwide dns to update

GW2 balance:
A PvE player is supposed to avoid a 1-2 second 1 shotting aoe.
A WWW player is considered uncapable of avoiding a 5,75 second aoe for half his health.

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Posted by: tonysmith.4937

tonysmith.4937

I have seen on here that someone suggests changing dns. I am not real tech savvy so how would i do this. I run windows vista 64 bit os. Any help would be great, would love to play the game since i just bought it 6-16-13.

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Posted by: Phaeton.9582

Phaeton.9582

Started getting it about 9 hours ago and gave up trying to stay logged in.. Has this been addressed?

Edit: will try and change DNS now. Also just mention that this bug was affecting website login too.


Phaatonn, London UK

(edited by Phaeton.9582)

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Posted by: Thanan.4512

Thanan.4512

I am in the US. Nc specifically. Originally got error code 55:11:5:512, then i get 42:1000:7006:888. I recieve both at login

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Posted by: Thanan.4512

Thanan.4512

New error code after character select screen – 5:11:3:159:101

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Posted by: Raising Cain.2591

Raising Cain.2591

Hi, I was directed to this thread after my GW2 kept crashing shortly after I join the game, maybe ten minutes. This has happened about ten times now, I just transferred to Tarnished Coast from Kaineng, and it’s not crashed before, ever. It just started happening a little before the transfer, actually, though the first crash didn’t get a popup, and my trading post showed up as a big blue and green blotch (Seen here: https://dl.dropboxusercontent.com/u/40581622/gw421.jpg).
Since then, it’s been crashing, even though it appears to be performing fine otherwise.
Hope this helps.

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Posted by: Minase Taki.6782

Minase Taki.6782

Havent played for awhile, opened today and got the error, disabled antivirus, restarted windows (7, 64 bits), no result.
P.S. Using dinamic IP, server Fissure of Woe.

Changed DNS to Google Public, 8.8.8.8 and 8.8.4.4, did not fix the problem.

(edited by Minase Taki.6782)

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Posted by: wyrdwilly.1275

wyrdwilly.1275

I don’t believe this is a Guild Wars specific issue. Several other games and apps I use have the same issue. My system will work fine for several minutes then the signal goes to zero for several seconds. If I’m logged on I just stop moving (very frustrating in a fight). But if this occurs while logging on I’ll get an error. Comcast has had this issue now for several weeks. Maybe “Big Brothers” spy games are now affecting internet quality as well.

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Posted by: Avatar of Indra.6908

Avatar of Indra.6908

Connecting to NA server IoJ from U.S.A.

I’ve been getting the error code 58:11:5:512:101 quite a bit in the last few days, and at the moment the game will not even start up. Last time I played was last night (~8hrs ago).