Guild Wars 2

Elred.4709:

Rita.3298:

I run this game at around 50 fps, once in a while it dips to 35-40 fps when alot of people are on screen.

This on an i7 3820/GTX 580

Its still very playable, I just wish I could lock the fps at 30 so I don’t notice the slowdown. Going from 50-60fps down to 35-40 fps is harsh on the eyes.

Under video options, there’s a framelimiter for 30 and 60 fps.

Really O-o I must of missed it.

After 2 weeks of playing without fps problems, the same kind of FPS problems that I experienced in ALL of the beta events and stress tests are back!
What on earth did you do in your last update to cause this?

When my game crashes I get an error along the lines of: “memory could not be written at address 000000005c” or something of that nature.
i5-3570k
GTX 670
16G DDR3 memory

Thanks ice although Alacrity does the same but us better i think having used them both

My FPS never goes above 20, with no noticeable change between low and high settings. It goes lower than 10 in populated areas, making the game unplayable.

Processor: Intel® Core™2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
Card name: AMD Radeon HD 6900 Series
Dedicated Memory: 2034 MB
Windows 7 64 bit

I can run the game with my old video card at work with 11.12 catalyst drivers without crashing, so I’m going to try to rollback to earlier drivers at home and see if that helps.

@developers of GW2:

maybe keep an eye on the problems noted at http://appdb.winehq.org/objectManager.php?sClass=version&iId=26558 ? (The winehq tracker for GW2), There seems to be a variety of issues on linux that I can see clearly would affect every other OS as well.

I have only recently started having problems, can’t get above 15fps while doing nothing in an empty zone standing still, no matter how many settings I tune down, turn off or otherwise try and minimize.

I am very aware that my computer is by no means the best in the world, but I would expect a bit more out of it, especially as this was advertised to be played on a range of gaming rigs.

Attached is the DxDiag, I assume this has everything on it that I could try telling you and mess up so I will leave it there.

NaughtyProwler.8653:

I can run the game with my old video card at work with 11.12 catalyst drivers without crashing, so I’m going to try to rollback to earlier drivers at home and see if that helps.

i will try that to, because in 1st beta didnt have any crash, but i dont remember the date of 1st beta to download the driver of that time.

you can download the drivers from here http://support.amd.com/us/gpudownload/windows/previous/Pages/radeonaiw_vista64.aspx

Same problem,

exploring and doing DE’s – 30-35 fps
Big DE’s – 25-30 fps
Wv3,Massive DE’s – 20fps with dips to 10fps

This problem has occurred since the game has been released, and in previous beta weekends. On any setting including best performance, best appearance, and auto detect, the fps is still 10-25. This is a problem that i have tried many times to fix. I have a Radeon HD 6700 series, and the latest graphics drivers. I have never had a problem with this card before and i don’t understand why it is having issues now. Any help would be greatly appreciated.

i5-2500k
560sli

Whatever ya’ll did on wednesday’s update helped out for me. was running average 25-35 fps b4 then. Maxing out on the vsync limiter now.

I think I’m probably the “rare user” whose running GW2 on below minium system requirement. The beta was not too enjoyable(5-10) but after the released day the fps was better(10-30) and in playable state IMO (I’m able to level five lv20+ characters without any problem) but after today’s patch the FPS went back to 5-10 again and become difficult to join any event when lots players shows up in the area.

CPU: Intel Pentium D 945(3.40Ghz)
Plateform: Windows XP Pro SP3
Ram: 3.50GB
Nvidia 450GTS, 1GB Ram

Here is my Test.txt file. Intermittant crashes with a GeForce GFX 660Ti, latest WHQL drivers.

ttman.7561:

Here is my Test.txt file. Intermittant crashes with a GeForce GFX 660Ti, latest WHQL drivers.

NVidia 306.02 drivers are not WHQL, and I think that is the problem, especially with new card like 660Ti. But they don’t have any other driver for your Videocard…

I don’t think that’s my problem, since I just upgraded to this videocard today. My previous card was a 560 Ti, with the latest beta drivers (as recommended by ArenaNet), but I still had crashes then.

CPU : Intel Core DUO E8500 3,16Ghz
GPU : EVGA GXT 550 TI 1GO ( Drivers 306.02 béta )
RAM : 4GO
DDR : 1000GO ( 677GO libre )
MotherBoard : Gygabyte 965P-DS3

ttman.7561:

I don’t think that’s my problem, since I just upgraded to this videocard today. My previous card was a 560 Ti, with the latest beta drivers (as recommended by ArenaNet), but I still had crashes then.

I had latest driver 306.02 from NVidia, and the game crashing almost every hour, turned back to official WHQL driver 301.42, playing almost whole day and all those crashes are gone.

Hi my specs are as follows
Nvidia GT555m
i5 2430m
4GB Ram DDR3
Recomended driver download

In the black citedel 17FPS and in heavy combat my FPS drops signifcantly from 40+FPS to around 20 on medium settings. I am above the recemended requirements and should be able to run this game on high at constant high frame rates. Fortunatley it is playable untill it is patched. XD

Yesterday I was running around 50-60 FPS running at the auto-detect. Today after downloading the current patch I have been getting, on average 10-15 FPS. Nothing has changed other then that patch.

CPU – Intel i7 2.67GHz
RAM – 7GB
OS – Windows 7 Home Premium 64 bit
GPU – Nvidia GeForce GTX560

Specs:

Intel Core 2 Duo P8700 2.53 GHz
4.00 GB RAM
Windows 7 64 Bit OS (Service Pack 1)
Nvidia GTX 260M (Display Driver 306.02)

I have had terrible terrible nearly unplayable FPS the entire time. I get 15-16 FPS maximum, typically it’s around 10-12 when I am out in the main zones/areas of the game. Crowded places like Lion’s Arch or events where tons of things are happening/dungeons I get 5 FPS or under. I pre-purchased prior to BWE2 and the game ran excellently for me during BWE2. BWE3 it started having these FPS issues but I thought it would be cleared up by launch since I had a great experience before that. From the headstart till now I have still had these FPS issues.

Naturally I have put up with it anyways because this game really is fantastic but I would really love it if I could get more FPS. My computer (which is a laptop btw) is well above the minimum requirements as far as I can tell and I would honestly be happy even if I could double my FPS to reliably be around 30. Right now this is below-N64 quality of frame rate and that really sucks to deal with on a PC, especially one I have run recent games like Batman Arkham City and Skyrim with high FPS. I hope you guys resolve this as soon as possible, it’s really depressing when I watch my friends play the game with 60 FPS and it runs so fluid and I get slideshow mode.

Oh, and I have tried all of the graphical settings. Almost none of them have made any difference in frame rate. The ones that do only change it by 1 or 2 FPS…enough where I think it is probably negligible. I have been playing with shadows, reflections, etc. on lowest possible settings anyways though.

I have the same problems, using Vista 32bit and a GTX460 (Core2 Quad CPU, 3GB ram) wity the latest WHQL drivers (301.42).
Upgraded to the 304.79 beta drivers didn’t change anything.

Yesterday I did a clean install of Vista on an empty HD. Latest mobo/lan/audio drivers, NVidia driver 304.79, then SP1 and SP2 for vista, and Firefox and GW2.
No specific drivers for mouse or keyboard, no antivirus.
First crash was after some 5 minutes of playing. :-( After that it was back to normal, about 30 minutes of normal playing, then crashing when using map-travel or a portal.
(hard-drive erased because it didnt fix the problem, unfortunately I did not save the error report of it)
What I did notice, with both the old and new install, is that the colors turn more yellow and light-blue before crashing, most notable in the background when you open your bank. Tried to take a screenshot, but that makes GW2 crash.

After the crash, pc takes a while to recover. Desktop background is black, firefox and thunderbird take ages to start up, I even have to wait when I want to look at the content of the hd’s. (the arenanet.log file says “out of memory”) The same happened with the clean install of Vista.
During the BWE and the stress-test, I did not have those problems.

My specs as follows:
16 gig ram
i7-3610QM @ 2.3 or 3.1 GHZ (Turbo)
Nvidia 670m

The performance is very inconsistent. I can be fighting with 50 people and the fps can be at 50 fps. But staring at a blank wall my fps can drop to 25fps and goes back to 80fps. Also by using the MSI afterburner tool, I notice that my GPU usage is going up and down (from 25% to 90%) When GPU usage is at 25% the framerate gets terrible.

As this is a laptop I have done the following:
Made sure Laptop is plugged in.
Used high perfomance power settings.
Selected Nvidia display adapter as the main device and put the power settings to max performance.

I am using the beta driver 306.02 but there’s not much improvement. Please help the game does not seem to be using the GPU correctly. I have used Batman and etc.. and with the MSI afterburner tool the GPU usage ranges from 80-90% which is correct.

took a screenshot of my GPU stats while playing some WvW,as you can see its barley even trying to use my graphics card!

I crash often.

3.1 GHz processor
3.1 GB RAM
ATI Mobility Radeon HD 4670 with 256 MB Dedicated Video RAM
Windows 7 32-bit through Boot Camp

FPS is around high 20s normally, around 2-9 in World V World or large fights. I can run other games just fine on higher detail levels without performance issues, which strikes me as kind of odd…

Guild Wars 2 (gw2.exe) also crashes/hangs on me about once an hour. Like others, it’s most often while porting or in Lion’s Arch. The game hangs with an audio loop but I am always able to kill it with Task Manager and relaunch it.

My ArenaNet log identifies the crash most often as Out of Memory. I compared my log with others that were due to Out of Memory and the following code dump was practically identical:

0063DD94 e8178eff ff8b4d14 8b95ecfe ffff83c4 ……M………
0063DDA4 286a0051 528d95fc feffffb9 05000000 (j.QR………..
0063DDB4 e8170001 008b4dfc 5f5e33cd 5be89a8f ……M._^3.[…
0063DDC4 25008be5 5dc21400 cccccccc 558bec8b %…]…….U…
0063DDD4 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
0063DDE4 cccccccc cccccccc cccccccc 8b0db812 …………….

So there is either a bug in the above code or it points to the underlying problem. Is it trying to load textures or something that allocates video memory? I ask this because my video card and the others with the same error and code dump had no more than 1024 MB of video memory.

AshleySegovia.3948:

Hey guys – could you please post any crash reports and DxDiags using the spoiler tag? You can find the crash report located in your “Documents” folder. There should be a Guild Wars 2 folder within it and it will be called ArenaNet.log.

Here’s my crash report. Didn’t fit. Got an error. Message Body too long. Even for just one crash. Attached the full log file.

My crashes mostly happen when entering/exiting portals and in big fights involving lots of player and enemies. I have random crashes too after playing for a while.

Hope this helps you help me, and everyone else.

Sigh… this game and forum, I crash in the game constantly to desktop, I write a long response here and it breaks the forum saying I need to be an admin… WTF ANET?

Seriously frusterating for your paying customers.

To my original post, I crash to desktop constantly now (less than 5 min of play, changing zones, looking at map) It worked fine for the BWE. I play hundreds of different games on my PC, none of them crash like this.

SPECS:
Win 7 32bit
GTX 460
Intel Core 2 Duo
4GB RAM

Please Anet, put a lot of people on this, screw the TP, screw the graphical glitches, those don’t mean anything to the people who paid for the game and cannot play it almost two weeks after release…

Revenant.4906:

3.1 GHz processor
3.1 GB RAM
ATI Mobility Radeon HD 4670 with 256 MB Dedicated Video RAM
Windows 7 32-bit through Boot Camp

FPS is around high 20s normally, around 2-9 in World V World or large fights. I can run other games just fine on higher detail levels without performance issues, which strikes me as kind of odd…

I don’t want to be rude, but that’s a terrible computer and I’m not surprised GW2 runs terribly. By “other” games on “higher details” I will assume you mean BF3 on the bare minimum settings?

I’d like to add to my above post that while looking at other ArenaNet logs some users had Assertion errors which are different than the Out of Memory error. Some of the assertions seem to be resolution logic related such as:

Assertion: (m_dims.x == highResDims.x >> 1) && (m_dims.y == highResDims.y >> 1)

So those users may want to:

1. Try different resolutions or switch from windowed/non-windowed mode.
2. Run Guild Wars 2 with the -repair switch for archive validation (takes awhile).

—Dyn

Dyngrin.5738:

Guild Wars 2 (gw2.exe) also crashes/hangs on me about once an hour. Like others, it’s most often while porting or in Lion’s Arch. The game hangs with an audio loop but I am always able to kill it with Task Manager and relaunch it.

My ArenaNet log identifies the crash most often as Out of Memory. I compared my log with others that were due to Out of Memory and the following code dump was practically identical:

0063DD94 e8178eff ff8b4d14 8b95ecfe ffff83c4 ……M………
0063DDA4 286a0051 528d95fc feffffb9 05000000 (j.QR………..
0063DDB4 e8170001 008b4dfc 5f5e33cd 5be89a8f ……M._^3.[…
0063DDC4 25008be5 5dc21400 cccccccc 558bec8b %…]…….U…
0063DDD4 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
0063DDE4 cccccccc cccccccc cccccccc 8b0db812 …………….

So there is either a bug in the above code or it points to the underlying problem. Is it trying to load textures or something that allocates video memory? I ask this because my video card and the others with the same error and code dump had no more than 1024 MB of video memory.

I had exactly the same problem, like porting out of a map or in LA I had crashes. If not I had randomly audio loop and frame freeze with as only option the task manager.

I solve my problem of “out of memory” by applying custom settings of memory use. But then I had another crashe like :

Assertion: (m_dims.x == highResDims.x >> 1) && (m_dims.y == highResDims.y >> 1)
File: ..\..\..\Engine\Gr\Dx9\Dx9Tex.cpp(1153)

—> Code <—
006EF7AB d1e83946 1c750a8b 4d14d1e9 394e2074 ..9F.u..M…9N t
006EF7BB 14688104 0000ba54 f72b01b9 10fb2b01 .h…..T.…..
006EF7CB e810e5f5 ff538b5d 088d55e4 52538bce …..S.]..U.RS..
006EF7DB e860f6ff ff39462c 74146883 040000ba .`…9F,t.h…..
006EF7EB 54f72b01 b9dcfa2b 01e8e7e4 f5fff746 T.….…….F
006EF7FB 28000068 00741468 84040000 ba54f72b (..h.t.h…..T.+

So I do not know what to do next.

lamarpine.6938:

Another log from another user who’s having random crashes. Most of the time while changing zones but sometimes when I’m just walking.

Edit : DxDiag added.
Edit 2 : Gameadvisor log added.

I’ve got the exact same problem. It is so annoying if u are in an instance and you just crash for no reason, or that you crash when u finally came through the WvW queue and then u gotta restard and queue up again…

btw: I also have nvidia GTX graphics card so it might really be that there is a little bug/problem with that specific type of card. I can just Ctrl+Alt+Delete and end the process and log in again, but it’s so annoying. I can’t wait to see this fixed.

Dyngrin.5738:

Guild Wars 2 (gw2.exe) also crashes/hangs on me about once an hour. Like others, it’s most often while porting or in Lion’s Arch. The game hangs with an audio loop but I am always able to kill it with Task Manager and relaunch it.

My ArenaNet log identifies the crash most often as Out of Memory. I compared my log with others that were due to Out of Memory and the following code dump was practically identical:

0063DD94 e8178eff ff8b4d14 8b95ecfe ffff83c4 ……M………
0063DDA4 286a0051 528d95fc feffffb9 05000000 (j.QR………..
0063DDB4 e8170001 008b4dfc 5f5e33cd 5be89a8f ……M._^3.[…
0063DDC4 25008be5 5dc21400 cccccccc 558bec8b %…]…….U…
0063DDD4 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
0063DDE4 cccccccc cccccccc cccccccc 8b0db812 …………….

So there is either a bug in the above code or it points to the underlying problem. Is it trying to load textures or something that allocates video memory? I ask this because my video card and the others with the same error and code dump had no more than 1024 MB of video memory.

Same problem here!

AMD FX 8120 2.8 ghz
EVGA Geforce GTX 560 Ti
8G of RAM
Windows 7 64-bit

When I’m exploring on my own I am anywhere between 35-60+ FPS. However, in Black Citadel I max at 23. I have had drops to around 12 FPS in large Dynamic Events and dropped to 6 FPS in WvWvW which was totally unplayable. The game is certainly not using the 2G of dedicated video ram I have.

Help soon please!!

Experiencing same problems with everyone else suffering from “odd performance issues”.

Solo or party – 40-60 FPS
Lions Arch – 2-25 FPS
Turning camera quickly – 1-5 FPS

Intel Core 2 Duo 6600 @3.42GHZ
DDR2 4GB
AMD Radeon HD 7950
Windows 7 64bit

Intel i-7 3.4
Amd 5700 (updated drivers)
16g of ram
Windows 7.

Game runs terrible. 30 fps Pve solo 15-20 in events. WvW is a ghost fight. No skill involved basicly run to a group Aoe the ground because nothing is going to render around you for 5 minutes. When they finally do render they are already dead…

For some reason you can see AoE’s and projectiles animations from a mile away but people dont render at all.

500 replies . 14k views. Everyone complaining about fighting ghost in wvw.

Wtb fix.

Hey there! I had the game installed since 08/30 or 08/31, either or >< And just recently within the last 3 days, I’ve been experiencing the same problem. I would be playing for actually about 45 min myself and then the screen goes black and i hear a “zzzzzzzztztztttztzzzzz” forcing me to do a hard restart of my system. My graphics card is Nvidia Geforce GTX 460 and my system is 64-bit. My driver (which my game client suggested i should install after i updated it to the most current “non-beta” driver) is the 304.79 beta. Any known issues with this driver?

DerpinDerp.5437:

I don’t want to be rude, but that’s a terrible computer and I’m not surprised GW2 runs terribly. By “other” games on “higher details” I will assume you mean BF3 on the bare minimum settings?

World of Warcraft running Good settings (on average, I’ve got some settings higher and some lower from recommended based on personal preference)
Diablo 3 on High detail
Skyrim around Medium settings (again on average, I fiddled with things a bit)

What strikes me as odd is that according to System Requirements Lab, my computer shouldn’t be able to run Skyrim at all.

Maybe GW2 runs solely off Dedicated Video Memory which I only have 256 MB of… I have 1523 MB of Total Available Graphics Memory. Not sure if that’s significant.

Hi my GW2 crashes nearly every 15minutes!
Then i can send it to Anet and start the game new…..
I hope someon can helb me ?

Lots of fps drops,and the game averages at about 40 fps,and the settings aren’t even close to max

my specs:
Os-Windows 7 Ultimate Sp1 64 bit
Cpu-I5-2300
8Gb
Gpu-Gigabyte OC Gtx 560 ti
Driver:306.02 Beta

i also have GW2 on my laptop, and i DID NOT have this issue.
i entered the game and it updated with no issue

Am i the only one who is really getting mad that there have been no ETA’s on a fix from either ANet or ATI?

Phaze Delta One.2834:

GW2 is using Havok Physics. It doesn’t matter what you switch Nvidia Physx to in NVCP, the physics itself will always be calculated off the CPU.

you would think that. However forcing physics on the gpu in the nvidia control panel dropped my cpus usage from 100% to ~50%.
I doubt changing that one thing in nvidia would have done this is if wasn’t related.

Intel Core2 Duo 2,2GHz
3Gb DDR2 RAM
Radeon HD 6850 1GB driver: 12.8

On a crowded server 3-8 FPS average.

Since the first BWE i’ve had fps problems, and always had faith that ANet would sort it out. We are now launched and things are getting worse not better. Since the last patch especially I’ve been getting insane fps drops (to below 20) for no apparent reason. Fps is never consistent, anything large scale is a joke to try and play. I’m also now getting the ‘blue’ flickering and tearing and distortions. Along with guild emblems and character portrait flickers.

I get fps shutdowns when i pan the camera, sometimes even just walking into a zone obliterates my fps. Shadows on ultra is a huge no-no. The only way to get consistent fps is to put everything on the lowest possible settings… something that, given my computer specs, I find insulting.

Running:
i7-2600k
8gbram
windows 7 64bit
2xgtx 590

P.S> I’d like to submit a ticket about this, to work with someone from ANet on the issue so it can be resolved, but there seems to be no way to submit a ticket only a bug report.

I used MSI Afterburner to underclock my BFG 295 GTX’s memory clock and core clock by 200mhz each two days ago. I have yet to crash once since doing so. I still see some odd graphic quirks like the loading screen flashing black for a split second now and then.

I saw no change in GPU temperature and a slight maybe 5 fps drop. I even spent about 4 hours in WvWvW last night and it ran perfectly. so far this is the only work around that has made the game stop crashing for me.

Bounty.7632:

Am i the only one who is really getting mad that there have been no ETA’s on a fix from either ANet or ATI?

I wouldn’t dare say I’m mad, since we’re actually getting replies from ANet reps themselves on this issue. You don’t find his kind of support from many gaming companies anymore. I’m quite the opposite; I’m pleased they’re simply working on it. And with all these DxDiag.txt’s, system information, screenshots, etc., they should be coming close to at least a possible solution.

Yes, we’re upset that the game hasn’t been optimized to its potential, and yes we’re tired of the poor fps us high-rig users are getting. But, as long as ANet continues to work on this problem, I’ll deal with the “playable” fps I’ve been getting. Patience is a virtue, and hopefully our patience (and complaints) are rewarded soon.

Last few days, after patches, game doesn’t work as well as before.EVen in last few beta weekends game worked a lot better than last few days.

Game works excellent in starting zones, but when I got to level 80, and started doing 3 last maps – especially Malchor’s Leap, it drops to 8 frames per second in some battles (Dwayna statue for example).

Usually this never happened before in huge battles, fps was constantly around 28, 29, while in other areas, dungeons etc. was around 50.

I am using auto-detect settings.

My specs are:

iMac 27 Intel i5 – 2400 3.2 ghz
Ati Radeon 6970m 1gb ram
8 gig ram
Playing via bootcamp.

Resolution : 2560×1440
Auto-detect settings – everything medium, except textures on high, and reflections and AA off.

Not having anything in the background, all processes turned off.

Thanks for checking this Arena Net.

Hmm when ive got ‘’best performance’’ selected i reach up to about 14FPS max (i would say 10-12FPS average)

This is when i participate in pvp, like bringing down a gate with allot of others.

My specs are as following:
Intel Q9550 quad @ 2,83Ghz
4gb ddr2
Nvidia Gtx570

Playing at a resolution of 1920×1200.

Attachment: Dxdiag