Showing Posts For Aeterna.1520:

64-bit Client Beta FAQ

in Account & Technical Support

Posted by: Aeterna.1520

Aeterna.1520

Welp, here’s a thing that happened.

debug diarrhea

—> Crash <—
Assertion: Coherent host crashed
File: ..\..\..\Engine\ArenaWeb\CoherentUi\AwCohContext.cpp(233)
App: Gw2-64.exe
Pid: 16392
Cmdline: -maploadinfo -bmp -autologin
BaseAddr: 000000013F350000
ProgramId: 101
Build: 54982
When: 2015-11-06T22:32:07Z 2015-11-06T15:32:07-07:00
Uptime: 0 days 0:12:17
Flags: 0

Full crash report

Can't start game update on winXP x64 sp2

in Account & Technical Support

Posted by: Aeterna.1520

Aeterna.1520

<snip incessent whining>
I’m interested to know if this game will run on my computer/OS or I have to ditch it. And if so – maybe it’s a good idea to clarify things @ http://buy.guildwars2.com/store/gw2/en_IE/html/pbPage.buyguildwars2

Windows XP and XP 64 are two very different things. While it doesn’t explicitly state XP 64 is NOT compatible the OS itself is notoriously difficult to work with due to poor driver support and rudimentary WOW64 subsystem. You can run it in a modern windows/mac system, try running it through wine, or deal with the fact that you’re trying to play on an unsupported platform.

(edited by Aeterna.1520)

FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: Aeterna.1520

Aeterna.1520

Ref #120910-005361

I tried to buy a set of 10 mystic forge stones last night but nothing happened when clicking “confirm”. Got disconnected a few minutes later, then unable to log in. When I did manage to get back in I was missing 900 gems! Nothing in the mail, nothing this morning when I logged in to check. I was trying to buy 10 at 450 not 20 at 900. None of this shows up in my purchase history either. I would really like my gems refunded as I have little faith in the ticket system right now.