Guild Wars 2

ColaManiac.7203:

For some reason, switching to an another E-mail adress (from hotmail.fi to a univ address) allowed me to buy the game. I got a “payment authorization failed” notice when I tried to purchase the game with c.card or online banking, on multiple different times.

Hopefully this helps at least some of you :-/

Changing my email did indeed fix my problem, i love you.

Skalidra.1492:

Checking in, I’m Calico’s friend from earlier. Tried it again just for the sake of curiosity, and a payment (on the original card I tried, my own) went through. Nothing seems to have changed, but it let me buy the game this time as well as sent me the confirmation email. Everything seems to be working now. All I can offer is that maybe they fixed it? Try again?

Glad to hear it worked for you. It hasn’t for me however, :\

http://i.imgur.com/hU0gmpA.png

In the mean time, have a handy desktop background.

calico.5982:

They clearly don’t either. Tried to submit a support ticket and we can’t even do that now.

Wonderful. I understand they’re probably overloaded or something with purchases, but I’ve been trying on and off for about 5 hours now. I haven’t really gotten any useful or helpful information whatsoever.

Vladimer.7051:

I have tried several times, i guess i will have over 40 pending charges..

just tried to purchase 5, got 1 more left to buy.

I’m going to be so annoyed if they all go through at once then all of a sudden I have 500$ worth of charges.

Okay, here’s my situation:
I purchased the game for myself, used my Discover card no problems.
I try to purchase another copy for a friend, my card is declined, So I check in with my company, it was flagged as suspicious and my card was disabled. I settled it with them easily, then I try to purchase it again, Nada. I tried with my MasterCard next, Nada.

Payment Authorization Failed.

It doesn’t make sense to me why my card would work once, then I try to purchase it again and it just doesn’t work. I’ve sent a ticket, no response.

The relative good news, the sale was extended:

https://forum-en.gw2archive.eu/forum/support/support/Serial-Code-missing-from-Sales-Email/page/3#post4729893

However, I find myself in an awkward situation because I work tomorrow and won’t have a way to make the purchases at work. I’ve snooped around out of curiosity, and my experience is not secluded. Other people are having literally the exact same problem. Can we please get an update on this or something? I don’t really want to pay 40$ for a game I could’ve bought for 10$ because of a problem I have no control of.

Vladimer.7051:

I am trying to purchase 3 more copy’s and I am getting Payment Authorization Failed. This is so frustrating Is there anything I can try ?

Thanks

Yep, having this problem as well.

Just bought the game for myself using Discover and got my serial code, then when I tried to purchase it for a friend, my card was declined and flagged as suspicious purchase. I cleared it up with Discover, then tried to purchase again, declined again. I tried with my MasterCard too, it’s not a problem with my cards.