Guild Wars 2

Any solutions yet? I get a message telling me I have timed out after I have died in PvP – is this what you are referring to?

Uninstalling afterburner kickstarted the install – even with antivirus and a firewall up.

thank you to everyone who stopped to post suggestions – they have kept me sane in the last few days.

big thanks to Ashley too

nice to know that the community is so lovely – even before I got into the game.

thanks again.

i uninstalled them – driver fusion installed but is crashing on opening. tried several times.
rebooted computer. same thing.

is there another program that will do the same thing?

computer is very sluggish atm.

It is disabled and was for the 2nd test – thanks for keeping with this

Im using a Netgear DG834GT – not sure if that helps?

the first report was far better connected – were there traceroutes on that?
I’m just asking – I’m a little out of my depth

I am using a router – I can’t bypass it at all without buying a 50 foot ethernet cable and probably risking divorce.

I can’t understand why it would be causing such a big problem – I play predominantly MMO’s – this has never happened. TOR and Rift both patched and loaded today.

this is the new one.

I was already running with the majority of programs off as I did the msconfig on friday night – however I did have my firewall up and Antivir running when i did the first test. I have made an exception for ports in GW2 in my antivirus software, etc.

Oddly – looking at this one – the connection seems worse now.

You are the expert – let me know what you think.

good call – cheers

Cheers, thanks very much for taking a look

given that a go already and in 256 colours!

nope – no change. thanks so much for trying to help though

im definately running it as admin – i’ll give the xp compatability a go

im from the UK and I use Sky Broadband.

yeah – i got connecting then press any key on a blank screen when i did it went back to normal

I’m guessing that’s good? thanks for reposting the correct cmd line too

“Message Body length must be less than 5001.”

^when I am trying to post under 3000. I also tried using the spoiler option.

my god I feel like i am cursed.

the cmd i tried was
microsoft telnet> open GW2 64.25.40.118.6112
i also tried it with telnet as the hostname exactly as you wrote it.

could not connect.
First time I had ever used telnet – not sure if I was using the correct commands. had to take a very quick crash course.

its configuring now – i’ll let you know
cheers for the suggestion

https://forum-en.gw2archive.eu/forum/support/tech/Congratulations-for-getting-the-game-loaded-40-for-coasters

great suggestions here – create a ticket and sit back – i’m 3 days into my install and still at 0% :/

I use vista – the game won’t begin to download – I have a portable HD which I could try and install on though – its something I have not tried yet!

Not trolling genuinely interested – is there something GW2 needs that needs different configs of internet settings.

the last 10 MMO’s I’ve played installed, loaded, and played without issue. I’m on day 3 of CS support and the game won’t install…

I’m still trying to everything I can!

can any help me with this – im struggling to get it – CS passed this on:

1. Locate and remove the Ethernet cable that is plugged into the back of your router from the modem. This cable may be connected to a port marked as a “WAN” port.

2. Replace the Ethernet cable currently plugged into your system with the cable you removed from the router.

3. Confirm that your Internet connection is working properly by visiting a few websites. If you cannot browse to a website, please reboot your modem by unplugging the power cable to it and plugging it back in.

I dont have a modem – i have an ethernet adaptor.

I have one ethernet cable going to my router from my computer.

if I follow the steps above: nothing will be plugged into the router. Should there be something else plugged into the router? Into my router I literally have a :
phone line in
power cable
ethernet cable

Am I missing something? I have read that CS suggestion 10 times and don’t get it.

2 CS replies in 12 hours – things are looking up

i did that first thing this morning – this is crazy! Fingers crossed CS can narrow it down. Thanks again for the suggestion.

CS just got back to me and apparently my graphics card is not showing and causing the installer to quit… dxdiag sees it. It is definitely in use – are there any known issues with the 560ti?

no – but i’ll give it a go now

cheers

No probs – I feel the same. This seems to have been left out of many of the reviews… there seems too many of us having the same problem for it not to be taken seriously. But my ticket has been sat there for 24 hours now.

I now understand kitten.

but you got it started – thats a +1 on some of us.

there are some suggestions from others on my thread if you want to take a look:

https://forum-en.gw2archive.eu/forum/support/tech/Congratulations-for-getting-the-game-loaded-40-for-coasters

the windows part in vista was cool it was the netgear router – would not allow me to add a primary or secondary dns address manually…

https://forum-en.gw2archive.eu/forum/support/tech/Congratulations-for-getting-the-game-loaded-40-for-coasters

have a look at my thread – im in the same boat – there are some other great suggestions on there too.

I just tried opening all ports and opening the .exe – same message – unable to download – check internet connection.

I checked the ports were open on canyouseeme.com

I gave the opendns a try but my router does not seem to have the function to manually add a dns source – it had a few for me to choose from but i could not opt for the one you suggested.

thanks everyone – I really appreciate you taking the time for this.

I made exceptions for GW2 and did not leave the ports just open. Won’t shieldsUP simply tell me that they are closed/stealthed?

I’m new to port forwarding – most games I buy work out of the box – i don’t have the right connectors atm to bypass the router :/

thanks for your suggestions – that is a great site btw.

if you have afterburner on the computer but not running would that make a difference?

secondary logon was already at automatic – cheers for the suggestion.

I’ll try anything at this point!

Upnp is on – just about to try the second one – thanks for the suggestions

I got a return in 5 hours last night – but no reply in the last 12.

it was a cut and paste though. Now I have asked a further question – things have gone a little quiet… I only joined yesterday. I can’t even get the game to install to 1%…

Been trying for roughly 17 hours with no success – I have only received this once.
the rest has been as before… any one know what to do. CS still not got back to me

Exception: c0000005
Memory at address 00000000 could not be read
App: Gw2.exe
Pid: 4328
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 14505
When: 2012-09-15T13:36:00Z 2012-09-15T14:36:00+01:00
Uptime: 0 days 0:00:13
Flags: 0

• System <—*
  Name: AGAMEMNON
  IpAddr: 192.168.0.2
  Processors: 4 [GenuineIntel:6:15:11]
  OSVersion: Windows 6.0 (32 bit)

• System Memory <—*
  Physical: 1923MB/ 3068MB 62%
  Paged: 4144MB/ 6352MB 65%
  Virtual: 2164MB/ 3071MB 70%
  Load: 37%
  CommitTotal: 2207MB
  CommitLimit: 6352MB
  CommitPeak: 3419MB
  SystemCache: 2070MB
  HandleCount: 27315
  ProcessCount: 67
  ThreadCount: 1090

• Process Memory <—*
  Private: 793MB
  WorkingSet: 28MB
  PeakWorkingSet: 42MB
  PageFaults: 189557

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.0.6001.18000 (64/32-bit compatible)]

• Thread 0×1ac <—*

• Trace <—*
  Pc:0086c0b7 Fr:352aff0c Rt:0086b9db Arg:069a4e4c 0086bf04 00000000 069a5100
  Pc:0086b9db Fr:352aff30 Rt:0062fcef Arg:00000000 03603a10 00000000 352aff7c
  Pc:0062fcef Fr:352aff44 Rt:0087736c Arg:069a5100 30998269 00000000 03603a10
  Pc:0087736c Fr:352aff7c Rt:00877414 Arg:00000000 352aff94 757ed309 03603a10
  Pc:00877414 Fr:352aff88 Rt:757ed309 Arg:03603a10 352affd4 76e71603 03603a10
  Pc:757ed309 Fr:352aff94 Rt:76e71603 Arg:03603a10 43627717 00000000 00000000
  Pc:76e71603 Fr:352affd4 Rt:76e715d6 Arg:00877392 03603a10 00000000 00000000
  Pc:76e715d6 Fr:352affec Rt:00000000 Arg:00877392 03603a10 00000000 00000000

• Thread registers <—*
  eax=069a49a0 ebx=069a4e4c ecx=00000000 edx=0167361c esi=01673618 edi=00000000
  eip=0086c0b7 esp=352aff04 ebp=352aff0c
  cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010297

eax-32 069A4980 fa8fc5e8 9c33f80a adb38dd6 eeaf0ab9
eax-16 069A4990 00000000 00000000 00000010 069a4908
eax 0 069A49A0 00000000 00000000 00000010 069a4998
eax16 069A49B0 00000002 00000000 00000071 069a49a8
eax+32 069A49C0 00000000 00000000 00001148 00000005
eax+48 069A49D0 00000014 069a49d4 00000050 069a49b8
ebx-32 069A4E2C 06c98580 000000e4 06c8f8c0 00000000
ebx-16 069A4E3C 00000000 00000000 06a00e2c 069f9320
ebx 0 069A4E4C 0167361c 0167361d 0080dbb0 069a4e20
ebx16 069A4E5C 06c98684 00000000 00000000 000001d1
ebx+32 069A4E6C 069a4e18 00000000 00000000 00000030
ebx+48 069A4E7C 069a4e18 00000000 069a4f88 069a4e71
edx-32 016735FC 00000000 00000000 00000000 00000000
edx-16 0167360C 00000000 00000000 00000000 00000000
edx 0 0167361C 069a4e4c 069a4e4c 00000005 0031a500
edx16 0167362C ffffffff 00000000 00000000 00000000
edx+32 0167363C 00000000 00000000 00000000 00000000
edx+48 0167364C 00000000 00000000 00000000 00000000
esi-32 016735F8 00000000 00000000 00000000 00000000
esi-16 01673608 00000000 00000000 00000000 00000000
esi 0 01673618 00000000 069a4e4c 069a4e4c 00000005
esi16 01673628 0031a500 ffffffff 00000000 00000000
esi+32 01673638 00000000 00000000 00000000 00000000
esi+48 01673648 00000000 00000000 00000000 00000000

• Code <—*
  0086C097 2c3b7e5c 72146828 020000ba eccb1401 ,;~\r.h(……..
  0086C0A7 b9dccb14 01e8df99 dcff8b46 548b0cb8 ………..FT…
  0086C0B7 8b118b42 14ffd047 3b7e5c72 ed5f5e5d …B…G;~\r._^]
  0086C0C7 c20400cc cccccccc cc558bec 83ec1453 ………U…..S
  0086C0D7 8b5d0856 57538bf9 e85ccf32 00837f10 .].VWS…\.2….
  0086C0E7 008d7704 751468c5 040000ba eccb1401 ..w.u.h………

• Stack <—*
  352AFF04 01673628 01673618 352aff30 0086b9db (6g..6g.0.5….
  352AFF14 069a4e4c 0086bf04 00000000 069a5100 LN………..Q..
  352AFF24 03603a10 00000002 069a5104 352aff44 .:`……Q..D.5
  352AFF34 0062fcef 00000000 03603a10 00000000 ..b……:`…..
  352AFF44 352aff7c 0087736c 069a5100 30998269 |.5ls…Q..i..0
  352AFF54 00000000 03603a10 03603a10 c0000005 …..:`..:`…..
  352AFF64 352aff50 352afb18 352affc4 008774d0 P.5..5..5.t..
  352AFF74 04e609b5 00000000 352aff88 00877414 ……….5.t..
  352AFF84 00000000 352aff94 757ed309 03603a10 ……5..~u.:`.
  352AFF94 352affd4 76e71603 03603a10 43627717 ..5…v.:`..wbC
  352AFFA4 00000000 00000000 03603a10 c0000005 ………:`…..
  352AFFB4 75840279 75840279 352affa0 352afb1c y..uy..u..5..5
  352AFFC4 ffffffff 76e39aa2 00a0c1eb 00000000 …….v……..
  352AFFD4 352affec 76e715d6 00877392 03603a10 ..5…v.s…:`.
  352AFFE4 00000000 00000000 00000000 00000000 …………….

• Error Logs <—*
  Failed to retrieve latest [error: 7:0:0:0]
  Failed to retrieve latest [error: 7:0:0:0]
  Failed to retrieve latest [error: 7:0:0:0]
  Failed to retrieve latest [error: 7:0:0:0]
  Failed to retrieve latest [error: 7:0:0:0]
  Failed to retrieve latest 5 times — giving up!
  Download failed with error 1!

i’ve had one already – guess I should not be asking for any more than that. Not solved anything yet…

just checked – I have no VPN running.

what is the average time customer support tickets get returned? I’ve had one reply in 12 hours. Is that about right for GW2?

just tried the /clientport 80 – nothing changed.

can’t seem to find any info in my router settings regarding VPN…

thanks for the help – i’ll keep looking into the VPN. any other information about where I could look for it?

thanks for the help – yeah – windows firewall is disabled and still no DL.

Windows vista 32
Netgear router – DG834GT – direct line to router
GEforce 560ti OC
4gig memory
quad core – q6600 (which is on its last legs I realise – but runs everything else I have thrown at it)

just windows – and that has now been disabled.

thanks for the reply – any help appreciated

just fully updated .netframework – no change.

…

I have tried updating everything, forwarding ports, running in safe mode, as admin, direct download, I have no safety left on the computer what so ever!

Still getting the same message that most of you got – unable to download – check internet connection.

Been playing MMOs since UO – been at this for hours now and am nearly beaten.

You are better people than I.

I have put a ticket in – if there is anything you think I might have missed please add link – i’d love to give it a go

cheers