Guild Wars 2

Silverstarre.5247:

Um, weird question….is your computer in DOS mode? The message pops up in the error report is why I’m asking. That seems rather strange to me.

The error report also seems to say that some of the data is corrupt and so decompressions and patches failed.

Is this your first time installing Guild Wars 2 or are you trying to update the client?

My suggestion would be to uninstall and re-download Guild Wars 2 if this is your first time ever installing the game…

OR

If you are just trying to download the patch, do a -repair on the existing client to repair the corrupted data.

Sorry for late replies to both of you, First time installing, I’ve removed all files associated with the game and tried and I still get the error. Any suggestions on what to do?

abomally.2694:

The following lines in the crash log are suspicious:

05E70040 0eba1f0e cd09b400 4c01b821 685421cd ……..!..L.!Th
05E70050 70207369 72676f72 63206d61 6f6e6e61 is program canno
05E70060 65622074 6e757220 206e6920 20534f44 t be run in DOS
05E70070 65646f6d 0a0d0d2e 00000024 00000000 mode….$…….

I recommend doing some virus and malware scans. In addition, your game is actually crashing due to a Windows crash (Ntdll.dll). Make sure to do complete scans for infections including rootkit/bootkit scans.

Edited to add:

—> Crash <—
Exception: c0000005
Memory at address dc615f41 could not be read
App: Gw2.exe
Pid: 6396
Cmdline:
BaseAddr: 01310000
ProgramId: 101
Build: 37160
Module: ntdll.dll = Windows crash
When: 2014-08-07T03:17:13Z 2014-08-06T23:17:13-04:00
Uptime: 0 days 0:17:21
Flags: 0

What programs would you recommend in order to search? I recently built this computer and I’m not familiar with programs I should use. How do I do Rootkit and Bootkit scans too? Sorry, and thanks

Got this error, need help, is a different error then the last

Bump for both of us

Roshill.6518:

I am getting a similar error on mine as well. Can someone recommend a fix or advise what to do please.

I got the connection error at first but I managed to fix that by allowing the TCP ports 80, 443, 6112 and port 6600 to allow incoming and outgoing connections, have you tried this?

Tried installing and installer keeps crashing and I get this error, I don’t know what to do

here’s the file for what the error is, thanks in advance!