Showing Posts For DaKwL.4968:

FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: DaKwL.4968

DaKwL.4968

Since the launch of the game i never been able to buy gems (AND EVEN THE GAME!! To buy 2 more copies for my family i had to use TRICKS to bypass “something”… IE : use my smartphone to make the purchase…), and the same today – I can’t buy those dam 20€ of gems.

120909-005620

Today i tryed another payment on my Office (Static Ip, another Computer, Same account, ) , using this time Paypal on the SAME card. And magic? It works.

Btw I didn’t tryed more than one payment to check if now i’m flagged on paypal too.

I want to have news anyway. I want to understand why the same card get refused on a direct payment, and at the same time get accepted on paypal… but ONLY using a different computer, ip, o something like that. If there is somekind of fraud protection, i would like that Anet/Ncsoft lift this kind of protection on my account. I don’t want to spend 2 days figuring out how to send them money.

(I Had to do the SAME thing to buy more copies for my family on the headstart : Using different Ips, E-Mails, and names – I used my Smartphone too… -.- )

FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: DaKwL.4968

DaKwL.4968

Since the launch of the game i never been able to buy gems (AND EVEN THE GAME!! To buy 2 more copies for my family i had to use TRICKS to bypass “something”… IE : use my smartphone to make the purchase…), and the same today – I can’t buy those dam 20€ of gems.

120909-005620

Issues with the trading post: please post here [MERGED]

in Black Lion Trading Co

Posted by: DaKwL.4968

DaKwL.4968

OK, so it sounds like the fix wasn’t perfect. So for those of you who are having issues loading the trading post in the last couple days, DaKwL offered a good suggestion. I’ll expand it a little bit.

Note, by following these instructions you will lose at least your graphics settings and have to set them up again:

1) Close the game client
2) Delete the local.dat file located in Documents\Guild Wars 2\local.dat
3) Open the game client

Hopefully this resolves your issue until we can apply a patch on the server. If you don’t feel comfortable doing this change, we’re still working on fixing it on our end.

Sorry for the trouble.

This didn’t work for me =/

That’s quite strange, I tried the Fix on 2 different Clients and it worked (even before the Cliff’s Fix). Maybe in some cases there is another hidden “cause” … sorry :-/

Issues with the trading post: please post here [MERGED]

in Black Lion Trading Co

Posted by: DaKwL.4968

DaKwL.4968

I can buy things no problem but can’t sell anything.

I managed to sell an item maybe a week ago before trading post was enabled for everyone.

Running Vista, on a home network. Any suggestions?

My guess is that something happened that caused your local trading post files to become corrupt. Unfortunately a normal repair operation doesn’t repair the trading post files. It’s a bit of an involved process to do it manually.

I’ve gotten a couple reports of this over the last day. When the rest of the trading post developers get in tomorrow, I’ll ask them to look into it. If my suspicion is correct, then they will be able to fix yours and others’ without asking you to do scary things to your files.

I’m sorry that you’re not able to sell right now.

For those who are having the “blank sell tab” on the trading outpost, I found a Fix…

Simply delete the file Local.dat in your Guild Wars 2 folder located in :

“[drive]:\Users\[user_name]\Documents\Guild Wars 2”

Have fun.

;-)