Guild Wars 2

I am well aware that this is entirely my fault, but it has highlighted the need for a return function or extra gm abilities (if they are indeed unable to assist like indicated). Even a change to the soul binding on these items would work.

Hi all,

First you will need some back story, was looking at another armour set for my warrior, but didn’t want to blow another 50g+. Decided to grab the exotic karma gear from orr. My warrior was mostly levelled through crafting so it lacked any exploration of the area. My thief on the other hand has 100% of orr so I took a wonder over to a temple and purchased a full set of gear. No soul bind warnings shouted at me (and I did also not see the bind on acquire). After this out goes in my bank and I log back on the warrior only to find that it was soul bound to my thief.

After running back to the vendor and seeing that there is no return option I decided to create a help ticket in hope that they could help…

(Read from the bottom up)

Communication History
Customer Richard Chown via CSS Web 08/28/2013 03:18 PM
In which case can I stress the need for either the GMs on your side to be either given the correct tools or permissions to do this, as with every other mmo I have played. Or for a return of used items to the karma vendor within a set time frame. Or even better make it bind to account or even bind on use but not sellable.
Response GM Vagrant via Email 08/28/2013 03:09 PM
Hello Richard,

Thank you for updating us regarding this issue.

While we understand that you would have preferred to receive a different response to your petition, we must reiterate that we are unable to fulfill your request.

Regards,

GM Vagrant
Guild Wars 2 Support Team
http://support.guildwars2.com/
Customer Richard Chown via CSS Web 08/28/2013 04:30 AM
Is it not possible at all for this armor to be either deleted and a new set to be given to the warrior or something similar. I have had similar problems on multiple other games and i have always managed to have this fixed as a one time fix. i wouldnt mind but the 250k+ karma has taken months to get. I do not recall any “this will soulbind on aqcuire” messages. anything is better than just counting my losses.
Response GM Shooul via Email 08/28/2013 02:35 AM
Hello Richard,

Thank you for contacting the Guild Wars 2 Support Team.

We understand that you bought heavy armor with your thief for your warrior but that you can’t transfer it since it is soulbound. Unfortunately we are not able to refund the karma you spent on the armor in this situation.
Please be more careful the next you buy items.

If you have any further questions, please contact us again.

Regards,

GM Shooul
Guild Wars 2 Support Team
http://support.guildwars2.com
Customer Richard Chown via CSS Web 08/27/2013 02:50 PM
I just purchased a full set of karma gear (Heavy Rubicon xxxx of Lyssa) for my Warrior (Fyrr Targaryen) whilst on my Thief (Aríá) upon purchasing the gear and putting it in my bank it would appear that the gear is Soulbound and i cannot equip it on my Warrior. Would it be possible to either get a full Karma refund or for it to be soul bound to my Warrior?

Regards,

Richard
—————————————-

I understand that it was my fault, and that it seems they are powerless to help. But shouldn’t there be the protocol or features to aid in the people not suffering the same losses I have?

Thanks very much for the reply! you guys sound like just the place id like to be, who should i go about contacting to find out more about your guild?

Hey all, Im a level 80 thief using sword/pistol and SB on the server Gandara.
Im currently only at fractal lvl 3 and struggling to get groups on city chat or through my current guild that only seem to want to do WvWvW.

Is anyone aware of any fractal or Dungeon guilds that may be recruiting?

FIXED – Graphics drivers needed updating

FIXED

Hey all,
My game client is crashing on install every time. This is a new computer and the install worked fine on the last computer, here is a step by step of what is happening

Insert GW2 DVD1 into disc drive
Autorun
Launcher opens and downloads 10307kbs of data
UAC asks if i want to allow GW2 to make changes to the computer
i click “Yes”
Gw2 launcher opens for 0.5 seconds and shuts
No error code, and it does not re-open.

New system specs are as follows –
OS Name Microsoft Windows 7 Enterprise
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RICHARDS-PC
System Manufacturer To be filled by O.E.M.
System Model To be filled by O.E.M.
System Type x64-based PC
Processor AMD FX™-6200 Six-Core Processor, 3800 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1302, 11/14/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = “6.1.7601.17514”
User Name Richards-PC\Richard
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 14.3 GB
Total Virtual Memory 16.9 GB
Available Virtual Memory 15.3 GB
Page File Space 1.00 GB
Page File C:\pagefile.sys
Graphics card: 2GB AMD RADEON™ HD7850 – DVI,HDMI,2 mDP – DX® 11, Eyefinity 3 Capable

Pagefile is smaller as im running Win7 on SSD.

I have exhausted all possibilities except for downloading from the website. Please help!

oh bugger do you know the rough name? even if it is cosmetic only id like to have it :P

Hey all!
I’m doing “the sad tale of the ravenous” quest on my level 28 Warr, and during the quest i was given a disguise and i would really like the chest piece for my level 80 Thief. Does anyone know if i can get it in Medium armor? pic attached.

cheers for the replies all!, ill be checking out these skins, hopefully something will look nice.

I play a female human if that is any help :P

anyone know of any better looking heavy armor skins other than the plain old chain mail arranged in different patterns, that seems to be all i can find, on the Trade market and what not?

Even the level 30 human racial stuff doesn’t look that great,
Any help would be appreciated,

Daednu

I don’t think that soloable is the way to go. Maybe add a 2 player, 3 player, 4 player and 5 player versions?

agreed! i love the duellist legs that i have, but i cant make the most of them as every chest slot item blocks the view with a long trailing coat.

Less trench coats please!

yes. just yes. i dont care how they do it, i just want my dyes on all characters

@circusfreak, the character i wish to race change is my 1st 80, i didnt know of the cultural armors and how things would play out, i regret not researching more now.

@dondarrion, the cultural armor could change, for example if you bought norn t3 and race changed to human, the armor would change to human t3. World of Warcraft does this with its faction change system (if you have a faction specific mount, it will change to the equivilant on the other faction). I can understand problems with the story line, but i think it could be resolved by having a story line 100% completion requirement on story line.

Most other MMO’s have implemented some sort of race change service. I would love this to be implemented in this game, i have rolled a Female Norn, and after hitting level 80 i got a tad fed up of the voice acting and the fact that im taller than everyone, even though im the smallest i can be.
I for one would purchase this no matter the cost.

Daednu