Guild Wars 2

I had the Ancient Plank yields Mystic Staff crap too… their response when I pointed out a bug thread (earlier they told me “check the wiki”)

“As for your request for item replacement, we do not have the ability to spawn or generate items. This is a security measure that I understand very well, for as one of the ArenaNet founders told me years ago, “If you encode the ability to spawn items into the game for the use of staff members, someone external to the company will inevitably hack that ability and the game economy could be drastically damaged.” So we’re not in the position of giving away items, either as replacements or compensation. "

They also mentioned it should have made Melandru’s Eye (another exotic staff) instead and that it would be fixed in a day or two (so it should be now).

TO ARENANET: If you want people to keep playing your game (and thus buy your expansions) you need to confront your mistakes. If YOUR game is bugged and takes someones mats which required him to farm 15 hours to get and gives him a cookie cutter item that he could have gotten in 45 minutes, YOU need to replace it with what it was intended to give him! You speak of ruining your economy? It hurts your economy to steal 15g of mats from an innocent player too. When something like this happens, it will make many people never want to risk mats in the Mystic Forge again, and for some of them (like me) getting your hopes up and playing an incredibly long time to get an item and then get trash for it instead, and being told you won’t do anything about it, gets them depressed about the game because they don’t feel like starting another project after all that time and work and getting nothing. So instead I play less and less, play other games, and become very casual to the point where I will eventually stop (lack of end game content doesn’t help much)… want me to stay? Give me what I have earned. I can handle bugs, but not bugs which I am not compensated for. I give you a screenshot proving the mats I put into the forge and what came out, I have paid the said price for the item, I should be given that item, plain and simple.

Same thing happened to me, ticket response was “check the wiki” thus the google search and finding this. It HAS to be a bug, like those level 62 items…

With food I have 140% magic find and have never, EVER found a yellow on a jumping puzzle.

yep the TP is fine… when it works. that’s about 25% of the time……..

Well, the trading post is down again (surprise!) and again we have a conundrum: we need stuff, but trading through mail is risky. If the trading post is going to be so finicky, perhaps it is time for more options (COD Mail, person-to-person trade window, etc.). We NEED trade, it is not always available, and when players get scammed, the scammers 1) get no punishment and 2) we get no re-reimbursement, even with screenshots of chat showing an agreement with a player and showing how he broke the agreement, I have repeatedly been told you won’t do anything about it. Give us options!

In addition, quite expensive items which are not purchased in great numbers and are easy to market are terrible to sell on a trade network anyway due to posting fees that are outrageous, and a huge chunk of proceeds skimmed off. When an item is selling in the double-digit gold range it becomes simply too expensive to sell if you do not have starter capital.

In addition, if you scroll up to continue reading a lengthy tell and people keep typing, the window continuously scrolls down as more messages are entered. It would be great to automatically keep the chat window where it is scrolled up to and simply adjust the amount of chat space you have to scroll through to get back to the bottom.

This is also works with in-chat links, you HAVE to mouse over them to see items, but the chat windows consistently bump down and your mouse cursor comes off the icon and you are interrupted from seeing the item! Clickable links that show up in item balloons that you can close when you want would be much more convenient.