Guild Wars 2

bluestocking.6148:

You might want to consider changing your email account entirely. If you make a new one and contact Support, they can help you link your GW2 account to a new email.

I’ll look into that, ty <3

Astral Projections.7320:

You say it gets changed but its not showing up as a different location? Could someone in your home be doing it? Maybe as a prank? A roommate or a sibling perhaps.

You have it set up to auto log, so it’s accessible from someone in your house. Maybe remove that and see if it makes a difference.

I’m the only one with access to my computer, I live with my mom and sister, they don’t even know how to open the patch lol. The chances of being someone here are like 0.1%, and that 0.1% would be if someone had downloaded a trojan into my PC so that someone else would have access to my files.

I changed it to a 14++ digit code that only I know.
It only changes the GW2 password tho, if it my e-mail was compromised I’m pretty sure they would use some of my paypal info that are there lol

And how would they bypass the mobile auth with only having my e-mail?

Katz.5143:

Make sure your email hasn’t been hacked. That might be how they are getting access to your account.

I changed its password after changing the GW2 one too.

Hello guys.

So, for the past week I’ve been struggling with this game. I had stopped playing it earlier this year, then I decided to come back last week I think. So, I tried to log-in but it said my PW was wrong (some days earlier I had received an e-mail that someone from KR was trying to get into my account). It’s okay, I got in touch with the support and got my account back.

Then I attached a Mobile Authenticator on my account (did it all via my iPhone, so no worries of the code for the auth being keylogged or whatever). Then I thought, “not it’s ok, I don’t have to worry about people getting into my account anymore”, but I was wrong. Even with the Mobile Authenticator, somehow, someone has access to my account. My password gets changed every 24~48h and I don’t even receive an e-mail about that. It can’t be possible that I’m typing it wrong cause it’s saved to auto log-in on the patch. By the way, I never authenticate it to remember networks.

Oh, by the way, the authenticator sometimes bugs with the website and won’t let me log in, even tho I typed the correct code and etc, with the correct password, and I just had logged in on the patch. Then to have access via web I have to save the network on the patch log in, and that’s kinda annoying.

The result of this all is that I’m constantly having to reset my password via serial-code/character name thing on the automatic process, and that is kind of annoying to do every day, when you already attached a Mobile Authenticator to the account.

Is there anything that I can do to stop this? Or maybe Anet?

Thanks.

i got banned for the same thing, almost
i was singing a song that contains the N word, then someone reported me and i got banned
and yeah, this was all, i contacted the support and they said it.

ty
saving it so i can read at my work
<3

People said, before the game was launched, that ANet would create a Mobile App (iOS and Android) for this sort of things. Dunno if its true or not.