IMO – the biggest problem with Scarlett (and by extension the whole living story to date) is not her characterization or her storyline, but instead it’s the position she occupies.
Guild Wars 2 was sold on the story of the Elder Dragons. They loom large in the pre-release material and in the Personal Story. They are a huge threat that believably requires the assembling of legions of heroes to face.
Next to that, the machinations of any one mortal being just seems pale and lackluster. Moreover, focusing on those machinations for nearly a year seems like a side-show attraction when everyone is looking forward to the main event.
This is the main problem I have with Scarlett. She’s a distraction.
If the Living Story as written was tightened up and Scarlett split open after her first appearance to reveal she was a pawn / servant of Mordremoth, players may have been more accepting. Tie story to Elder Dragons and it seems like progress. Tie story to random mortal and it seems like distraction and I start asking “when are we getting back to the real plotline?”
There are 5 Elder Dragons active (6 if you decide to bring Zhaitan back for a less disappointing send-off). Even if you do one epic arc per year dealing with the machinations and final defeat of each dragon (which is by no means a necessary schedule) that’s still 5 years from now. Very few MMOs survive for 6 years and counting with anything remotely approaching relevance, and even if GW2 is one of the rare ones – if you aren’t confident that the story team can’t come up with an epic follow on arc, firmly grounded in the rich lore of Tyria, in 5 YEARS then I don’t think longevity should be the primary concern here.
IMO, the take-away from the Scarlett episode should not be “we can do a better job of creating and explaining villains in future”, it should be “we should probably focus more tightly on the epic story we already established rather than dropping in other distracting side-lines”.
For the record – the occasional side-line or distraction is fine. Take Mad King Thorn for instance. Great character, great acting, great storyline. Here for a short while and then put back in his box for a year. Theoretically the same could be done with Scarlett or whoever – as long as they get swatted back down in a short period and we Heroes of Tyria get back to the important stuff of saving the world from the Big Bad.
Oh – and if we’re going to keep using the (IMO wholly inappropriate) analogy of TV and movies as examples of storyline, please never forget that there are quite literally thousands of heroes in Tyria. The storytelling structure has to be closer to something like X-men, Justice League, or some other group of powerful beings. Having a single opposing villain of anything less than cosmic power is wholly unbelievable on the face of it. Several hundred top-level Elementalists should have leveled Scarlett by now and as long as she’s just another mortal, there’s no reason it wouldn’t have happened. Elder Dragons – sure, like Galactus or Darkseid they can take on boat loads of heroes without breaking stride. Generally though you don’t see Lex Luthor taking on the Justice League as a whole single-handedly or even with a small army of thugs, he needs a group around him just as strong as the JLA to serve a believable role as a threat.
(edited by Grimthagen.6019)