Guild Wars 2

THANK YOU!!!

I came back to check things out after seeing the HoT announcement only to be met with this not being able to dl / install GW2.

Hopefully Anet gets this taken care soon, but in the mean time I’m glad this worked.

(posting on friends behalf)

re: support ticket #100959

Just an update. It seems the download speed got to a reasonable level while I was sleeping, so the client has finished downloading ahead of schedule.

re: support ticket #100959

Hi Gaile,

I’ve asked one of my guild members to post this for me. Let me also say that I’m glad to see you still around – your presence is welcome and your efforts on my behalf appreciated.

That said, I find the current situation completely unacceptable.

To recap, I purchased GW2 on Saturday morning, and opened a ticket shortly afterwards because I was unable to complete registration of my account. I could not associate the account with my pre-existing NCsoft account. I also opened a ticket at the NCsoft account support site, because I cannot access my NCsoft account and I’m not receiving e-mails when I click Forgot my Password. Four days later, I’d still gotten nowhere. Thankfully you stepped in, and I indeed received a response to my GW2 ticket. Question – why do customers not receive a response for days unless you manually intervene?

To continue, the response to my ticket was somewhat unhelpful. The agent reset my GW2 password, which was not the issue – I need the NCsoft account with the same e-mail reset. (Ironically, I received a response from the NCsoft support site advising me that I needed to resolve my problem through the GW2 support, and that they would not provide further assistance.) My display name was set to a random serial code that resembles my activation code. It’s a ~33 digit alphanumeric code. I requested that it be Ashin####. Can this be changed?

Logging into my account on the GW2 site, I’m not sure if it is correctly associated with my NCsoft account, or not. I can’t log into the NCsoft site to confirm. It does claim my account has been correctly associated with my GW1 account. And I was able to download the client. Sort of.

As I type this, the download speed is 2 KB/sec. I have verified there is no issue with my ISP, and my download speed elsewhere is currently 50-60 MB/sec. At this rate, I estimate my download will complete in approximately 158 days. While this makes the 4-5 day response to service tickets less of a problem, I hope we can agree that this is hardly a solution.

The launcher, at least, completed its download in an hour or so. That’s when I found I am unable to log in there. I receive an error message that my account is not registered for GW2.

To add insult to injury, it seems the client JUST went on sale, and is now $20 cheaper than the price I paid. I hesitate to say this but, I don’t know what else could go wrong at this point.

I would like to resolve this in one of two ways. If you folks are able to accept me as a customer and get the account working today, let’s do that. I would request that the 40% discount be refunded to me, in light of both the timing of the sale vs. my purchase, and the considerable difficulty I’ve experienced. If that is not possible, please void the registration code and refund me the full amount.

Thank you.

Just like the title says… there were actually 2 of them, but the other one ported out.

Haha.. I guess I should get some more Quaggan Tonics now. Just imagine a 50 person quaggan zerg.

Just like the title says… is it possible?

I was thinking I was starting to understand what was available to make desert trays with, but maybe I’m off the mark with this one.

Thanks

Welcome [KWBH] – it was great meeting a few of you yesterday and I, and the rest of [SoH], look forward to gaming with all of you.

just opened it on Crystal Desert

Thank you!!!

15chars

Charlie.5680:

I hope we get some explanation.

When does something stop being ‘farming’ to be considered an exploit?

I know the answer might just be common sense but everyone has a different opinion on it.

Basically, if it’s too good to be true, it’s probably an exploit. If in doubt, you can actually read the EULA, but typically if you’re farming and physically pushing all the keys.. you’re ok. But if you’re using 3rd party software to help facilitate that effort, you are now botting.

Hopefully that helps clear it up for you a bit.

I really wish I would have rolled my guardian as an asura, but I made my asura a warrior, so here’s a pic of my Charr guardian in his PvE set.

Thanks for posting this.. with the addition of WvW ranks, I’ve been torn about taking my guardian into WvW solo/roaming and your guide is a great! (I appreciate you including your thoughts behind the process)

I’m looking forward to trying this out.

Really like all of them.. but these two are at the top of my list..

Akavir.9347:

• The ability to see how long a player has been offline for: (minutes, hours, days, months). Would help with knowing who is active and not active in larger guilds.

kiwipearls.5237:

Guild Tax – 5% of coin looted from guild members get’s deposited into guild bank.

Loving the game Anet.. have bought 3 more copies since launch for a few friends and they’re loving it as well.

I know there are many issues and bug fixes that are going on, but I’m hoping that at some point in time we can get MM/MM:CE as account bound instead of soul bound.

I realize this was addressed for items in later events, so I’m just hoping that eventually it can be uniform for all event items.

I would LOVE to see this.. and I don’t mean to hi-jack the thread, but as we’re talking Guild stuff… I would like to see a “notes” section for members too.

I get this also.. I jump off a rock and I’ll start screaming. I know there’s a lot of critical issues that need to be addressed first, but I just wanted to make sure Anet was aware of it.

Milennin.4825:

Have you tried logging in on one of your Guild Wars 1 characters?

I don’t even have GW1 installed on my new computer… lol

This happened to us when we first created it. It was a bug with guilds at the time and was viewable the next day. If you haven’t relogged, I would give that a shot.

I’ve already submitted my trouble ticket to support (yes, I know they’re swamped) and waited till after headstart just in case, but I still don’t have access to my HoM rewards. I have confirmation that my accounts are linked and that I have 27 points in my HoM.

I even included screenshots with my trouble ticket..

Anyone else have this problem or can someone shed some light on when I will get any type of response?