Showing Posts For Iscariot.1032:

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

i would love to get my second key but as it seems it wont happen…i have sent a message to Digital River since 12 am because they told me to reply to them on the email and since then i got no reply..at least refund my money or something

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

i got one key too but the second one is cancelled and i didnt get any refund back

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

still no response and the sale soon ends and my paysafe cards are still empty…its been a little frustrating and no one comes by to reassure us or anything i wouldnt expect this kind of attitude since they know there are problems

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

yo i think i am the onyl one who lost the money though cause my cards are empty and i got no serial or anything and one of the orders says it got cancelled and still my pay is empty

The problem with paysafecards is that u get no receit from your purchase. When you go to their site and input or card’s code does it show the purchase history?

ofc it does

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

yo i think i am the onyl one who lost the money though cause my cards are empty and i got no serial or anything and one of the orders says it got cancelled and still my pay is empty

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

Dear Chris Mikeues,

Thank you for ordering from Guild Wars 2. At your request, or at the request of the fulfiller and/or the manufacturer, the following was canceled from your order.

Product Name Qty Ordered Reason for cancellation
Digital Her 1

Your Order Information:
Order ID: 9353376562
Order Date: 26 January 2015
Shopper ID: 390123293113

If you have questions about your order, please visit: www.findmyorder.com

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Guild Wars 2 Customer Service
support.guildwars2.com This is what i get

So they i wrote the order number (9337152062) to get my password and this is what shows up: The order number was not found.
So i need to buy again the game cuz this order was not even counted or w8 more than one day lose the sale and kill myself ?
GW2 didn’t say anything to me about my order and i dind’t even receive and email order confirmation, just nothing!

I dont even know bro :/( i think i just lost 20 euros cause my paysafecards are empty

I’m dying, I don’t know if I buy the game again or not! I can’t waste 10 euros!

To me it says that the order was cancelled although i did nothing and the order was confirmed before it just got cancelled on its own and apart from that i checked my paysafecards balance and nothing zero balance i tried sending e mails to check it out but still no reply

So they charged the money ? And you don’t have your serial ?

Yep exactly and even though the one says it got cancelled both paysafe cards are empty

That’s why I don’t know if i buy the game again or wait for their response, more than one day waiting and nothing and the sale ends 17:30GMT, i’m affraid even with my invoice and order complete prints with the date (24/01/2015) they will charge me the real game price! Gaile Grail send me a pm saying that he was reporting my case and nothing, and this was 10 hours ago when paleon get his key 2 hours after Gaile said the same thing to him… I’m assuming they just don’t like me at all!

Still no response from either digital river or Anet we are talking about money here i am not some rich kid and i want an answer i dont want my money going to waste

I’m with you, they are no responding now … they should that, the sale ends to day and there are still players whitn problems

i know let’s be patient for now and we will see…but i think i lost my money

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

Dear Chris Mikeues,

Thank you for ordering from Guild Wars 2. At your request, or at the request of the fulfiller and/or the manufacturer, the following was canceled from your order.

Product Name Qty Ordered Reason for cancellation
Digital Her 1

Your Order Information:
Order ID: 9353376562
Order Date: 26 January 2015
Shopper ID: 390123293113

If you have questions about your order, please visit: www.findmyorder.com

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Guild Wars 2 Customer Service
support.guildwars2.com This is what i get

So they i wrote the order number (9337152062) to get my password and this is what shows up: The order number was not found.
So i need to buy again the game cuz this order was not even counted or w8 more than one day lose the sale and kill myself ?
GW2 didn’t say anything to me about my order and i dind’t even receive and email order confirmation, just nothing!

I dont even know bro :/( i think i just lost 20 euros cause my paysafecards are empty

I’m dying, I don’t know if I buy the game again or not! I can’t waste 10 euros!

To me it says that the order was cancelled although i did nothing and the order was confirmed before it just got cancelled on its own and apart from that i checked my paysafecards balance and nothing zero balance i tried sending e mails to check it out but still no reply

So they charged the money ? And you don’t have your serial ?

Yep exactly and even though the one says it got cancelled both paysafe cards are empty

That’s why I don’t know if i buy the game again or wait for their response, more than one day waiting and nothing and the sale ends 17:30GMT, i’m affraid even with my invoice and order complete prints with the date (24/01/2015) they will charge me the real game price! Gaile Grail send me a pm saying that he was reporting my case and nothing, and this was 10 hours ago when paleon get his key 2 hours after Gaile said the same thing to him… I’m assuming they just don’t like me at all!

Still no response from either digital river or Anet we are talking about money here i am not some rich kid and i want an answer i dont want my money going to waste

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

Dear Chris Mikeues,

Thank you for ordering from Guild Wars 2. At your request, or at the request of the fulfiller and/or the manufacturer, the following was canceled from your order.

Product Name Qty Ordered Reason for cancellation
Digital Her 1

Your Order Information:
Order ID: 9353376562
Order Date: 26 January 2015
Shopper ID: 390123293113

If you have questions about your order, please visit: www.findmyorder.com

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Guild Wars 2 Customer Service
support.guildwars2.com This is what i get

So they i wrote the order number (9337152062) to get my password and this is what shows up: The order number was not found.
So i need to buy again the game cuz this order was not even counted or w8 more than one day lose the sale and kill myself ?
GW2 didn’t say anything to me about my order and i dind’t even receive and email order confirmation, just nothing!

I dont even know bro :/( i think i just lost 20 euros cause my paysafecards are empty

I’m dying, I don’t know if I buy the game again or not! I can’t waste 10 euros!

To me it says that the order was cancelled although i did nothing and the order was confirmed before it just got cancelled on its own and apart from that i checked my paysafecards balance and nothing zero balance i tried sending e mails to check it out but still no reply

So they charged the money ? And you don’t have your serial ?

Yep exactly and even though the one says it got cancelled both paysafe cards are empty

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

Dear Chris Mikeues,

Thank you for ordering from Guild Wars 2. At your request, or at the request of the fulfiller and/or the manufacturer, the following was canceled from your order.

Product Name Qty Ordered Reason for cancellation
Digital Her 1

Your Order Information:
Order ID: 9353376562
Order Date: 26 January 2015
Shopper ID: 390123293113

If you have questions about your order, please visit: www.findmyorder.com

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Guild Wars 2 Customer Service
support.guildwars2.com This is what i get

So they i wrote the order number (9337152062) to get my password and this is what shows up: The order number was not found.
So i need to buy again the game cuz this order was not even counted or w8 more than one day lose the sale and kill myself ?
GW2 didn’t say anything to me about my order and i dind’t even receive and email order confirmation, just nothing!

I dont even know bro :/( i think i just lost 20 euros cause my paysafecards are empty

I’m dying, I don’t know if I buy the game again or not! I can’t waste 10 euros!

To me it says that the order was cancelled although i did nothing and the order was confirmed before it just got cancelled on its own and apart from that i checked my paysafecards balance and nothing zero balance i tried sending e mails to check it out but still no reply

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

Dear Chris Mikeues,

Thank you for ordering from Guild Wars 2. At your request, or at the request of the fulfiller and/or the manufacturer, the following was canceled from your order.

Product Name Qty Ordered Reason for cancellation
Digital Her 1

Your Order Information:
Order ID: 9353376562
Order Date: 26 January 2015
Shopper ID: 390123293113

If you have questions about your order, please visit: www.findmyorder.com

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Guild Wars 2 Customer Service
support.guildwars2.com This is what i get

So they i wrote the order number (9337152062) to get my password and this is what shows up: The order number was not found.
So i need to buy again the game cuz this order was not even counted or w8 more than one day lose the sale and kill myself ?
GW2 didn’t say anything to me about my order and i dind’t even receive and email order confirmation, just nothing!

I dont even know bro :/( i think i just lost 20 euros cause my paysafecards are empty

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

Dear Chris Mikeues,

Thank you for ordering from Guild Wars 2. At your request, or at the request of the fulfiller and/or the manufacturer, the following was canceled from your order.

Product Name Qty Ordered Reason for cancellation
Digital Her 1

Your Order Information:
Order ID: 9353376562
Order Date: 26 January 2015
Shopper ID: 390123293113

If you have questions about your order, please visit: www.findmyorder.com

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Guild Wars 2 Customer Service
support.guildwars2.com This is what i get

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

i bought two copies but all i got was a cancelation error and my balance is zero apart from that from yesterday i got no reply why is that????

also they say the order was cancelled but i did nothing???

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

i bought two copies but all i got was a cancelation error and my balance is zero apart from that from yesterday i got no reply why is that????

Serial Code missing from Sales Email

in Account & Technical Support

Posted by: Iscariot.1032

Iscariot.1032

Hello i am from Greece i already owned a copy of the game but i went on and bought 2 paysafecards for my sister and her boyfriend in order for them to play together with me but i also get the payment problem since my country isn’t listed the only problem is i don’t own a paypal acount and there is no other way for me to pay and this sale is huge and also i don’t want the cards to go to waste