Showing Posts For Kilam.4913:

Verizon Fios Connection Issues

in Bugs: Game, Forum, Website

Posted by: Kilam.4913

Kilam.4913

Well in Kilam’s case 65.205.119.210 is still a verizon IP. The 400+ms is not the worst but it certainly isn’t good either.

I believe NCSoft owns that IP.

http://whois.arin.net/rest/net/NET-65-205-119-208-1/pft

Verizon Fios Connection Issues

in Bugs: Game, Forum, Website

Posted by: Kilam.4913

Kilam.4913

This doesn’t appear to be a Telia issue from my end. I’m on Verizon FIOS in NJ. It goes all the way from VZ to UUnet/AlterNet (now owned by Verizon) to NCSoft. The interface connection between AlterNet and NCsoft is the one that’s causing a problem for me.

Traceroute to the GW2 game server attached.

Attachments:

Mesmer Bugs: 33+ [Updated October 22nd]

in Bugs: Game, Forum, Website

Posted by: Kilam.4913

Kilam.4913

Even after two years since release, the Mesmer is still having bugs with its “teleport” mechanic. There is an issue with the Staff #2 Skill – Phase Retreat and Utility skill – Blink that can cause your character to root itself on the ground after using it as a CC breaker (from Knock Back, or Immobilize as an example). Even when there is no crowd control condition on your character, the character would still get stuck or rooted permanently at the spot where u just phase retreated or blinked. You can pan your camera around with mouse right click and try WASD to move your character but nothing will work. You can wait for your phase retreat or Blink to come off CD and teleport again to a new spot hoping that it will “unbug” the rooted effect on your character, but it still wouldn’t work for a period of time. After a couple repeated attempt of teleporting again and again for long duration of time spent, the character will finally be able to move again.

In SPVP or during any combat scenarios, this means an instant death sentence to your character. This is a severe issue and quite game breaking when the bug happens. This type of teleport bug should be in the top of list to address for Mesmers.

THIS is my #1 problem with my favorite class. It happens to me several times a day in WvW and puts me at a huge disadvantage. I can’t anticipate when it’s going to happen, and I have to frantically type /sit to get out of being stuck.

What's Life Like For a Mesmer Main?

in Mesmer

Posted by: Kilam.4913

Kilam.4913

Mesmer has been my main for over a year and I exclusively play WvW. On our lower tier server, we don’t often have Zerg vs Zerg. I tended to avoid those on the higher tier servers as well.

I play it because I like its combat strategy and mix of survivability/support/damage. In WvW, unless you want to become a one-trick pony, you have to maintain a balance in your damage vs. survivability. I had fun roaming as PU for a while, but realized that it shifted a lot of damage to your teammates. Without them alive, you can’t cap an objective if you’re the only one standing and there’s still 5+ enemies.

I left the PU build a while back and switched to Condi+Torment. I’m not trying to out-DPS the thieves, but just to outsmart. The torment build is almost the opposite of a being PU.. you’re hoping that they run away (after they’ve burned their condi clears).

Anyway.. what’s my Mesmer life like now? I mix it up [in WvW] and will be in small havoc groups, large keep-taking groups, or commanding, and sometimes roaming. I’m happy with my current build (and class!) that supports that. My utility slots give me enough flexibility for the situation. And as a [small/medium group] commander, I never have to ask if we have a Mesmer

My biggest gripe right now with the class is the movement lock that sometimes happens when I Staff #2 at the wrong time and I have to use an emote to break out of it.

Stuck at 0 KB/s

in Account & Technical Support

Posted by: Kilam.4913

Kilam.4913

Is this method applicable to any ISP? I’m also having connectivity issue. I can only log into the character selection, but I get disconnected while loading into the game.

No, there could be a number of reasons why people may not be able to download the patch. For Verizon FIOS customers in the Northeast, it happened to be one common cause. Sorry!

Fix for FIOS customers trying to download GW2

in Account & Technical Support

Posted by: Kilam.4913

Kilam.4913

Oh no, dont ever manually adjust your LMHosts file. Unless a specific file/protocol calls for it.

Instead, change your Local DNS servers to use a different DNS server. FiOS isnt the issue, its the verizon DNS servers and how they, quite often, get overloaded and cannot handle new DNS lookups.

DNS has a default hold down timer of 30mins before purging most records, though the TTL can be set to whatever the DNS Provider chooses. Once the TTL expires the Cached DNS lookups (including zone files) are purged and require a fresh lookup (this happens on the next query for that zone and dns entry).

So move your External DNS lookups to a more stable entity, Such as Google or opendns DNS servers.

Google DNS;

8.8.4.4
8.8.8.8

OpenDNS

208.67.222.222
208.67.220.220

On a side note, openDNS has a DNS based content filter solution, thats free, to help protect your PC from DNS based attacks and DNS based Virus lookups. It should be considered an addon for your AV solution, as its not a total protection suite.

In my case, Verizon’s DNS servers were able to resolve ArenaNet CDN servers’ hostnames, but bad routing/performance was causing file downloads of the patch to be interrupted. Most CDN providers are using your IP for geolocation to determine which server you should pull content from. In our case (for Verizon FIOS in the NYC/Philly area), there was a problem reaching that server. Switching your primary nameserver to Google may cause you to resolve the ArenaNet CDN DNS differently (due to location of Google’s DNS) and could direct you to a working server.

Using a hosts file provides a more predictable result because it’s forcing a specific DNS hostname to resolve to a working server, rather than forcing all DNS queries to be handled by Google and then hoping you get directed to a working server.

Anyway, there are multiple workarounds to the issue (VPN, hosts, changing nameservers, etc.), but ultimately the providers need to work through their issues so we don’t need to use any of these

Stuck at 0 KB/s

in Account & Technical Support

Posted by: Kilam.4913

Kilam.4913

I opened the host file in notepad while in administrator, it gives a description of what this is and the last two lines are:

  1. localhost name resolution is handled within DNS itself.
    # ****** localhost
    # ::* localhost

(**** added in for security)

Do I change it to:

  1. localhost name resolution is handled within DNS itself.
    # ****** localhost
    # ::* localhost
    174.35.56.164 assetcdn.101.arenanetworks.com

Edit: Okay, its saying # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

Yes, that looks correct.

Stuck at 0 KB/s

in Account & Technical Support

Posted by: Kilam.4913

Kilam.4913

OMG!!! I put the # in front and it is flying!!! I feel better now. and its

#(tab)23.67.242.80 assetcdn.101.arenanetworks.com

Thank you so much!

The # in front of the line disables that setting, so it should also work if you delete that line completely. Either way, glad it works

Stuck at 0 KB/s

in Account & Technical Support

Posted by: Kilam.4913

Kilam.4913

Still did not work for me, I am so frustrated!!!

If it’s not working, try this address instead: 23.67.242.80

So the hosts file would show:
23.67.242.80 assetcdn.101.arenanetworks.com

If that still doesn’t work, try adding all of these to the hosts file:

23.67.242.80 assetcdn.101.arenanetworks.com
23.67.242.80 assetcdn.102.arenanetworks.com
23.67.242.80 assetcdn.103.arenanetworks.com

Stuck at 0 KB/s

in Account & Technical Support

Posted by: Kilam.4913

Kilam.4913

Same here. Have Verizon Fios. Tried it 20+ times. Progress varies but it always drops to 0 kb/s and sits there. Been trying for an hour.

Called Verizon support and they said it’s not their end. Speed test shows my internet connection is actually slightly faster than what my package advertises. Have no firewall up.

Dunno why it seems all of us Fios users are getting hosed but it seems like it’s a GW2 server overload to me.

Edit: Thank you Kilam!! That worked. You sir, are a genius. What the crap does that fix do?

ArenaNet (and most other major content providers) use a content delivery network to speed up downloads of data for their customers. (For evening reading pleasure: http://en.wikipedia.org/wiki/Content_delivery_network) These networks often account for your location (e.g. Verizon in the NYC area) and will direct you to a specific server to download content from. In our case, there’s a communication breakdown between our ISP (Verizon) and the ArenaNet server in that area. The host file change tells Windows to ignore the address that ArenaNet gives us and to use a different one that’s unaffected by the Verizon/ArenaNet issue.

Hope that kinda makes sense…

Stuck at 0 KB/s

in Account & Technical Support

Posted by: Kilam.4913

Kilam.4913

This worked for me! Thanks! Are there any cons to doing this?

This isn’t the first time I’ve had this type of issue with Verizon recently. If I point out to verizon what worked, will it mean anything to them?

ArenaNet’s content delivery partner could change the IP address of that host and it would stop working. Making this change to your hosts file should be considered a temporary workaround, but these changes often become a “set it and forget it” change (until there’s a problem).

Later in time, if/when this thread dies off and ArenaNet/Verizon resolve the problem, then it should be safe to delete that line from the hosts file.

Stuck at 0 KB/s

in Account & Technical Support

Posted by: Kilam.4913

Kilam.4913

I’m also on Verizon in the NYC area and am experiencing this issue.

Instead of setting up a VPN, try this workaround:

Edit C:\Windows\System32\Drivers\etc\hosts using notepad (run as administrator)

Add this line at the bottom:
174.35.56.164 assetcdn.101.arenanetworks.com

Save the file. If Notepad prompts you to save as a new file, you need to start over and run Notepad as administrator.

If you have the GW2 launcher already open, restart it. If this still doesn’t help, you may need to change the address above and try a different number (e.g. assetcdn.102.etc..).

You may want to remove this line later when (if?) they resolve the networking issue.

Good luck!