Guild Wars 2

Apparently tyu has been told that all of his tickets will be automatically closed if he opens a new one. It seems that they have taken away any way for him to defend himself

Fermi.2409:

pandachan.4325:

Yikes that’s pretty bad. Receiving an explanation is the least that they could do.

Meh. That’s generally not something that belongs on the forums, honestly; that sort of discussion should be between the banned person and support (although that does also seem to be an issue here…). 99% of the time the person knows what they did, though, so it’s really just a useless exercise.

In a system, where falsepositives are known to happen, this information should still be available to the person

Tyu has informed me that they revoked his access to forums just now, so he cannot see nor reply, if he is logged in anymore.

Qugi.2653:

Fermi.2409:

The same person with two accounts violated the rules; they should be punished.

Fix that for you. Cheater hurt game and cost Anet money because they have to pay for employee to look for cheater pay for employee to program software to catch cheater and pay support for time talking to cheater when they send support ticket say they did not cheat.

fair enough. But i think a better analogy would be this: if a person commits money fraud or something like that. He does not get all of his money/property taken away, nor does the law prohibit him from ever owning money or property ever again.

For a time me and my roommate gamed on the same computer on different accounts. How is it being checked that, it is infact 2 ppl using this computer?

I would like to show my support for tyu aswell. It seems to me that he is a victim of a mixup.

+1

happened to me too