Showing Posts For Littha.8605:

Expansion got lifted from my account

in Account & Technical Support

Posted by: Littha.8605

Littha.8605

Got upgrade, downgraded day after

in Account & Technical Support

Posted by: Littha.8605

Littha.8605

Depends where you live. In the UK paypal protects digital services and goods:
https://www.paypal.co.uk/blog/paypal-extends-uk-buyer-protection-to-services-and-digital-goods/

Purchased expansion. Account not upgraded.

in Account & Technical Support

Posted by: Littha.8605

Littha.8605

This is really getting frustrated. I was really looking forward to spending my days off playing this and even if they fixed this immediately Anet can’t give me the time I have spent waiting back.

I even have an ingame mail tanking me for purchasing the expansion.

Overall not impressed.

Purchased expansion. Account not upgraded.

in Account & Technical Support

Posted by: Littha.8605

Littha.8605

Same, I bought retail. Not from NCsoft and my account seems to have rolled back.

The serial code given was not recognized

in Account & Technical Support

Posted by: Littha.8605

Littha.8605

My account seems to have actually downgraded itself from (pre purchased) Heart of Thorns back to normal GW2 and my serial key doesn’t work any more either.