Showing Posts For LosingStreak.1968:

Disconnects 7:11:3:189:101 since patch

in Account & Technical Support

Posted by: LosingStreak.1968

LosingStreak.1968

I am having this same error too since yesterday. I already filed a report to customer care. But after seeing that this problem existed more than 4 months ago and Anet still doesn’t have a clue to what’s causing it or how to fix it, I am not keeping my hopes up.

I only got this game less than a month ago; sunk a lot of time into it and enjoyed it a lot; but now I regret it knowing that Anet is a company who can’t fix problems existing more than 4 months back.

I don’t think I can enjoy playing a game knowing that the people running it are incompetent when it comes fixing customer problems. So I am demanding a refund.

Error code 7:11:3:189:101

in Account & Technical Support

Posted by: LosingStreak.1968

LosingStreak.1968

I stopped playing MMORPGs because I hated incompetent developers who couldn’t fix stuff whenever problems arise. After 5 years of not playing any MMORPGs a friend convinced me that GW2 and Anet was different. But apparently he’s wrong…

I’ve only had this game for less than a month and I’ve played more than 20 days without having this problem. Then all of a sudden, since yesterday, I kept getting disconnected and seeing this error message like every 3 minutes – making GW2 unplayable for me.

I see that a lot of people here had been having this problem for more than 4 months now and I don’t see any explanations nor solutions from Anet in this part of the forums…

I am NOT willing to wait months for Anet to fix this problem in order for me to play again.

I demand a refund.

Error:(code=7:11:3:189:101)

in Account & Technical Support

Posted by: LosingStreak.1968

LosingStreak.1968

I also only started having this error since yesterday. Disconnect every 3 minutes or so, couldn’t even do my daily. If I knew Anet couldn’t fix an error a lot of customers where having more than 3 months ago, I wouldn’t have bought this game.

I only got this game like 21 days ago. Is it possible for me to get a refund? I really enjoy this game, but this error makes it unplayable for me and knowing that the staff can’t fix problems they’ve known about for a long time really puts me off.

I tried a lot of stuff thinking the problem was on my side or my ISP but as it turns out, I have the same symptoms as these people and Anet hasn’t posted a response as to why it happens nor any solutions here, which is infuriating.

I don’t wanna invest more time in a game where support is incompetent when problems arise and I surely don’t feel I’ve got good value for this yet as I only started 21 days ago.

I demand a refund.