Guild Wars 2

I hate to swear with people, but after a lot of heated words from my side (sorry for that support people), my account finally works again. There was no direct route for this, one of the GMs did some magic in his end, and things started working for me. So, Sam, I’d advise you to get a ticket running somehow..

I got yet another useless c&p response from support, and its over 4 days now. Does posting my ticket number to “Tickets for review” count? I mean, I GOT replies, just I am going nowhere with those..

I have the same issue and I am doing the support route to no avail so far. After two rounds of useless copypaste answers, I was asked to create a new email account and give it to them, which I did, and afterwards they changed my GW2 mailaddress to this new one, that has squats to fix this problem: now I have another useless mail address that is ‘already in use’, when updating the @ncsoft login.

So basically: still cannot play and still no official response about the problem even existing. I am really depressed about this.

I have written a ticket about it, so far only a useless faq copypaste answer, but that was expected. What is disheartening is that the issue is not even officially recognized as one, I can wait a week if needed, if I’d know that it is being worked on..

Sadly the @ncsoft accounts (at least mine) are presented with a greyed out ‘disable’ button on that page, so that will not solve our problem. :s

I also would like to have an official word about this, even a ‘we are working on it, no current ETA’ would be enough.

Can we get any response regarding the @ncsoft account problem? Should we just write a ticket indivually, or you have a solution in the works, or something else? We cannot play without this at the moment..

Just wanted to +1 this, I cannot login anymore, my normal email address is ‘in use’, even though it was already linked to the @ncsoft one. So far I skipped the ‘validate’ thing because it worked without validation, but not anymore. Cannot play until this is resolved. (Darn, I knew this stupid issue will haunt me once again, I have stopped asking support for this after a while..)