Guild Wars 2

Decenarius.9417:

I tried using Battle Ping as someone suggested in one thread and the problem was gone. I can finally play again. The lag and disconnection issues are gone. While this may seem like a good temporary solution for now, I’m still hoping that Anet will fix their servers to the point that we don’t need to use these programs just to play the game.

Hey man. i started using this and it works really well only thing is i cant seem to join parties access guild chat guild page and even whispers. do you know how to fix this?

battleping didn’t help my problem with my wifi router.

Okay so ive got some fairly good news to all the skycable users. They told me to run my net direct from the modem to the pc. They have updated their ports apparently. i was able to play 20-30 mins perfectly even in wvw but then i get disconnected. still better than not being able to move right? another thing i tried was that battleping and yes it does work though i only tried the free trial and you get disconnected every 20 mins. the monthly fee is only 250 php so its worth it. i still haven’t tried using battleping while using my router so i’ll see how it goes.

Its pointless posting… Anet will not look at this they are too busy making money from other people. they wanna over sell which leads to having server traffic. greedy

i guess all that is left for us filipinos is PLDT. I called Sky 2 days ago and they said that they are waiting for the people in charge of updating their ports. I Sent them tests and its been over 2 weeks. still nothing. Though Anet Admitted that the problem is on their side…

Jason King.2647:

Thank you for the reports, everyone.

We’ve been hearing about sporadic reports of lag leading to disconnects, but they’re all on different maps and different servers. If you can let us know which server you’re seeing this on, in addition to the map name (which most of you have included) it may help us track down the root cause.

Thanks again; we hope to get this nailed down soon!

Please fix this already… ive had this problem for 15 days now. really enjoy the game over 1500 hours spent into it only to be ruined by this problem. Fix it

was completely fine yesterday at around 12 midnight GM 8+ timezone. i could wvw huge zergs would load and wouldn’t lag or delay. now its back its fine for the first 15s then freeze then error 7

Exior.9186:

Menarche.6137:

there are still some minor lags in wvw but overall id say its 80% better then last week. been this way for the past 5 hours so hopefully its fine now

The lag is back…. I played smoothly yesterday, but after i logged in today the lag , stuck at loading screens and disconnections are back. I’m from the Philippines using sky broadband.

yup its back……..

there are still some minor lags in wvw but overall id say its 80% better then last week. been this way for the past 5 hours so hopefully its fine now

Decenarius.9417:

Menarche.6137:

Decenarius.9417:

Menarche.6137:

Decenarius.9417:

Rivenweye.8930:

Decenarius.9417:

Menarche.6137:

Decenarius.9417:

Rivenweye.8930:

Also from the Philippines and I apparently have the same problem as you guys. I can’t do anything aside from moving around and enemies either stand there or repeat their animations. Travel by waypoint? Isn’t happening.

It all started Feb 12, even before the maintenance update. I’ve been playing the game fine before then and now it just is unplayable.

I already sent a support ticket about this and I’m still waiting for their reply.

For my kababayan: I’m on Skycable (Metro Manila) and I’m on Borlis Pass.

I’m using Skycable Broadband too. The lag issues also happened to me on Feb 12/Tuesday. I really wonder if certain ISPs need to upgrade/change/fix something in their side to get rid of the lag issues when connecting to Anet’s servers. Although I doubt this theory too because I have no trouble surfing the web and playing other online games.

Reinstalling the game doesn’t work too.

Same thing from the philippines same ISP skycable broadband….. they even came to change my modem please fix this so i can get back to owning everyone in wvw.

Even up to now, nothing has changed on the connectivity issues. I’m gonna call Sky Broadband’s Tech Support and see if they changed something on their side this week. I find it weird that there’s a sudden ip packet lost (100%) whenever I connect to GW2.

Worse-case scenario, I might try switching to a different ISP. Most of my guildmates play in the Philippines too and they never had connectivity issues like this. Although it’s just a hunch that certain ISPs are really the problem.

Anet just got back to me and they’re saying that the problem stems from our ISP. I’m not really too sure about it though, so I think we need a second opinion. You mentioned that your guildmates use different ISPs, what were they?

I tweeted Skycable earlier today but will also call later. Please let us know what happened after you call Skycable tech support.

I’m still having the same problems atm… It’s been 6 days since I was able to play, ugh.

Most of them are PLDT users. One of my guildmates said that maybe the problem is the HUB servers the ISP uses when it connects to GW2. Maybe the route was changed. I’m not sure which is which but seeing as this is a global issue, I’m thinking certain ISPs do need to change something on their side because Anet made some upgrades/changes/tweaks to their servers. I’m gonna contact them in a few minutes now.

What Did skycable say?

They asked me to run a few tests and I provided them with a ping plotter sample test, net stats screenshots, in-game error code screenshot, etc. I’m guessing the tech support guy really didn’t know what I was talking about so he said I provide information and screenshots so that he can give it to their IT guy. The IT guy will contact me 24-48 hours via email.

hmm i did the same thing i even asked them if there were other people with this problem. The girl said yes there have been a few. hopefully they get it working. i tried again and still get error code 7 and now even 5…

reply to me if yours gets fixed. thanks

Sky Broadband IT still hasn’t replied to me. Tonight,I tested GW2 on a different ISP to see ifarea is a factor on this problem. The results: Everything is smooth again. No delays and no getting disconnected from the game. I’m gonna wait for 1 more week to see if this gets fixed. Worst-case scenario is I might have to switch to a different ISP just so that I can play GW2 normally again.

Although, It’s kinda sad and wrong that people will need to switch to a different ISP just so they can play the game again.

its been 2 days and i can say it has improved a lot i am able to play i shall check if it will be fine later but so far its working normally. no delay no disconnect just and very minimal lag.The lag is barely noticeable

Decenarius.9417:

Menarche.6137:

Decenarius.9417:

Rivenweye.8930:

Decenarius.9417:

Menarche.6137:

Decenarius.9417:

Rivenweye.8930:

Also from the Philippines and I apparently have the same problem as you guys. I can’t do anything aside from moving around and enemies either stand there or repeat their animations. Travel by waypoint? Isn’t happening.

It all started Feb 12, even before the maintenance update. I’ve been playing the game fine before then and now it just is unplayable.

I already sent a support ticket about this and I’m still waiting for their reply.

For my kababayan: I’m on Skycable (Metro Manila) and I’m on Borlis Pass.

I’m using Skycable Broadband too. The lag issues also happened to me on Feb 12/Tuesday. I really wonder if certain ISPs need to upgrade/change/fix something in their side to get rid of the lag issues when connecting to Anet’s servers. Although I doubt this theory too because I have no trouble surfing the web and playing other online games.

Reinstalling the game doesn’t work too.

Same thing from the philippines same ISP skycable broadband….. they even came to change my modem please fix this so i can get back to owning everyone in wvw.

Even up to now, nothing has changed on the connectivity issues. I’m gonna call Sky Broadband’s Tech Support and see if they changed something on their side this week. I find it weird that there’s a sudden ip packet lost (100%) whenever I connect to GW2.

Worse-case scenario, I might try switching to a different ISP. Most of my guildmates play in the Philippines too and they never had connectivity issues like this. Although it’s just a hunch that certain ISPs are really the problem.

Anet just got back to me and they’re saying that the problem stems from our ISP. I’m not really too sure about it though, so I think we need a second opinion. You mentioned that your guildmates use different ISPs, what were they?

I tweeted Skycable earlier today but will also call later. Please let us know what happened after you call Skycable tech support.

I’m still having the same problems atm… It’s been 6 days since I was able to play, ugh.

Most of them are PLDT users. One of my guildmates said that maybe the problem is the HUB servers the ISP uses when it connects to GW2. Maybe the route was changed. I’m not sure which is which but seeing as this is a global issue, I’m thinking certain ISPs do need to change something on their side because Anet made some upgrades/changes/tweaks to their servers. I’m gonna contact them in a few minutes now.

What Did skycable say?

They asked me to run a few tests and I provided them with a ping plotter sample test, net stats screenshots, in-game error code screenshot, etc. I’m guessing the tech support guy really didn’t know what I was talking about so he said I provide information and screenshots so that he can give it to their IT guy. The IT guy will contact me 24-48 hours via email.

hmm i did the same thing i even asked them if there were other people with this problem. The girl said yes there have been a few. hopefully they get it working. i tried again and still get error code 7 and now even 5…

reply to me if yours gets fixed. thanks

Decenarius.9417:

Rivenweye.8930:

Decenarius.9417:

Menarche.6137:

Decenarius.9417:

Rivenweye.8930:

Also from the Philippines and I apparently have the same problem as you guys. I can’t do anything aside from moving around and enemies either stand there or repeat their animations. Travel by waypoint? Isn’t happening.

It all started Feb 12, even before the maintenance update. I’ve been playing the game fine before then and now it just is unplayable.

I already sent a support ticket about this and I’m still waiting for their reply.

For my kababayan: I’m on Skycable (Metro Manila) and I’m on Borlis Pass.

I’m using Skycable Broadband too. The lag issues also happened to me on Feb 12/Tuesday. I really wonder if certain ISPs need to upgrade/change/fix something in their side to get rid of the lag issues when connecting to Anet’s servers. Although I doubt this theory too because I have no trouble surfing the web and playing other online games.

Reinstalling the game doesn’t work too.

Same thing from the philippines same ISP skycable broadband….. they even came to change my modem please fix this so i can get back to owning everyone in wvw.

Even up to now, nothing has changed on the connectivity issues. I’m gonna call Sky Broadband’s Tech Support and see if they changed something on their side this week. I find it weird that there’s a sudden ip packet lost (100%) whenever I connect to GW2.

Worse-case scenario, I might try switching to a different ISP. Most of my guildmates play in the Philippines too and they never had connectivity issues like this. Although it’s just a hunch that certain ISPs are really the problem.

Anet just got back to me and they’re saying that the problem stems from our ISP. I’m not really too sure about it though, so I think we need a second opinion. You mentioned that your guildmates use different ISPs, what were they?

I tweeted Skycable earlier today but will also call later. Please let us know what happened after you call Skycable tech support.

I’m still having the same problems atm… It’s been 6 days since I was able to play, ugh.

Most of them are PLDT users. One of my guildmates said that maybe the problem is the HUB servers the ISP uses when it connects to GW2. Maybe the route was changed. I’m not sure which is which but seeing as this is a global issue, I’m thinking certain ISPs do need to change something on their side because Anet made some upgrades/changes/tweaks to their servers. I’m gonna contact them in a few minutes now.

What Did skycable say?

I did the pingplotter thing and sent it to the support people. they basically told me ask your ISP…… useless. i hate how they just send you a template message.

I highly doubt its the ISP… its been fine for the longest time. Like i said they even came to my house to change my modem. i can download anything at top speed. Every other program that needs the net works fine. I’m sure this is a problem with Anet’s servers.

Decenarius.9417:

Rivenweye.8930:

Also from the Philippines and I apparently have the same problem as you guys. I can’t do anything aside from moving around and enemies either stand there or repeat their animations. Travel by waypoint? Isn’t happening.

It all started Feb 12, even before the maintenance update. I’ve been playing the game fine before then and now it just is unplayable.

I already sent a support ticket about this and I’m still waiting for their reply.

For my kababayan: I’m on Skycable (Metro Manila) and I’m on Borlis Pass.

I’m using Skycable Broadband too. The lag issues also happened to me on Feb 12/Tuesday. I really wonder if certain ISPs need to upgrade/change/fix something in their side to get rid of the lag issues when connecting to Anet’s servers. Although I doubt this theory too because I have no trouble surfing the web and playing other online games.

Reinstalling the game doesn’t work too.

Same thing from the philippines same ISP skycable broadband….. they even came to change my modem please fix this so i can get back to owning everyone in wvw.

same as kibbled it started Tuesday 12th feb. i had people from my isp come and they even changed my modem so the problem isn’t with my isp not my modem not my router its with you

Add me to this list fix it soon spent a lot of time on this game. so please fix it. its not a problem on our side its on yours. So do something please