Showing Posts For MichaelASUS.6920:
The CS Team has been very helpful replacing lost/destroyed items, no matter the value. You can find dozens of threads about it here on the forums, alone.
Please point me to the dozens of threads where items of high value (ie. 50+ gold) that were lost were reimbursed by the cs team.
Search on these forums don’t work, and I have a hard time believing they’d replace lost items of high value when their records aren’t able to verify the loss.
They replied me with "The appropriate team has been notified of this issue. " etc.
sound like they won’t reimburse me. but will see.
Did you check Material Storage for any missing Matrices?
Yes, I see 1 stack in my personal bank and 5 stacks in my guild bank. 1 stack is missing.
What did Customer Service say when you contacted them?
They asked me to add -repair at end of shortcut to repair the local Dat file. but no luck.
then, they asked a screenshot for the guild bank. I’m now waiting for their response.
Did you check Material Storage for any missing Matrices?
Yes, I see 1 stack in my personal bank and 5 stacks in my guild bank. 1 stack is missing.
since all my stabilizing matrix are brought from TP so I went back and check the log. I It shows I have brought 1750 stabilizing matrix after I added them up. it is about 7 stacks. I deposited one stack into my personal bank, it leave me with 6 stacks for deposit into guild bank. so I did not lie on it.
Depending on exactly which slot is ‘lagged’…
The known bag/bank lag issue ‘locks’ the inventory or bank slot that the lagged items have been moved to, so you can’t move anything into that personal inventory slot nor can you (or anyone) move anything into the lagged guild bank slot.
If you’ve tried Notts suggestion, which is the usual fix alongside leaving/re-entering a map, without success then its something else and you need to ticket support for help.
Try to include the time/date you deposited the stacks, as that will help them narrow down what part of your account log to review.
Meantimes, while you wait for support to respond, try placing a cheap junk item into each empty slot in your inventory bags and bank – if you find a slot that won’t accept the item then you know that’s the one lagging and that it is this particular bug involved.
Hope this helps a little and good luck with the ticket.
Breeze
Thanks for your suggestions. I tried to buy some cheaper salvage kit to fill up my inventory slots and bank slots. all accepts items. and I checked the deposit log of guild bank. It only shown I deposited 5 stacks but I know I have 6. I think the stacks overwrote the lagged one?
take something else out, or put something else in. that sometimes refreshes it properly
I did what you said and nothing show up. probably it was the second or third stack was disappeared and I placed forth stack on the disappearing slot.. I just did little research on other thread, they said I shouldn’t place another item on disappearing slot. What should I do now T T
(edited by MichaelASUS.6920)
It just ate my 50g items! it was laggy at the time, and I placed 6 stack of stabilizing matrix into my guild bank and only 5 stacks are in the bank at the end.
Can you use skill 2, as in, click it and do the animation but it doesn’t show the green path? If yes, you’re just not close enough to a chest for it to show!
Try walking to another part of the map and use skill 2 again. If there is a chestfarm going on in your map, all the chests might already have been opened; it takes a while for them to respawn. You can recognize where chests are in SW by searching for little piles of sand that are slightly higher and of a different colour than the surrounding area. The easiest way to spot them is to up your gamma and turn your settings all the way down.
I’ve personally never had any issues with the shovels, but that might be because I know where all the spots they can spawn at are. (If you don’t know where to search for them, https://gw2efficiency.com/guides/text-guides/silverwastes is a nice map with most of the spawn locations marked! )
Nope. it does not do the animation. but I tried again today, and it worked. maybe I just need to restart the game.
I just used 3 shovels inside the Silverwastes and none of them give me a skill 2 sonar to find the chest. skill 1 dig does show up but it does nothing if I couldn’t find the chest.
I have reported this bug in the game. but I just wanted to ask if other people have this same issue as I do.